Sierra Video SV-SM-12, User Manual

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Sierra Video
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Warranty
A. General
Buyer assumes all responsibility for ascertaining the suitability of Sierra Video
(hereinafter "SVS") products for Buyer's intended use. No product sold by SVS is
designed or manufactured for use in any manner or under any conditions other than
those described in SVS's instruction manuals and other printed material for each
particular product. If any product is used or applied in a manner or under conditions not
specifically authorized by such written materials or if any product is used by unqualified or
improperly trained personnel, Buyer agrees that SVS shall have no liability of any kind
arising from such use, and Buyer agrees to indemnify and hold SVS harmless from any
claims of third parties arising from such use, and Buyer shall provide SVS with counsel of
SVS's choice to defend against such claims.
B. Limited Warranty
1. This warranty applies only to the original purchaser and is non-transferable. This
warranty begins on the date of purchase and will be in effect for five (5) years for new
equipment or and for three (3) years for "Factory Refurbished" equipment. Power
Supplies and fans are warranted for three (3) years from the date of purchase for new
equipment and two (2) years for “Factory Refurbished” units, from the date of purchase.
Buyer must obtain a Return Material Authorization ("RMA") number from SVS prior to
returning a product for repair. If, in SVS' sole discretion, the product is found to be
defective during the term of this warranty, SVS will at its option: (a) provide free
replacement parts, and/or (b) repair the unit at an SVS facility. During the warranty
period, SVS will make every reasonable effort to support critical emergencies by
supplying no-cost loan equipment while the defective unit is being repaired. SVS will
provide replacement parts and/or factory service at no charge. Buyer bears the cost of
shipping products returned to SVS under this warranty. SVS will bear the cost of
shipping repaired products or replacement parts to the Buyer.
This limited warranty shall not apply to any of SVS's goods which have been altered or
which have been subjected to misuse, mishandling, improper storage or negligence. The
aforementioned provisions do not extend the original warranty period of any goods which
have been replaced by SVS. This limited warranty shall not apply to any goods not of
SVS's manufacture, Buyer to be entitled only to the warranty set forth in the original
manufacturer's limited warranty.
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