21
TROUBLE SHOOTING
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Fireplace doesn’t
work.
Fireplace inner temperature over
heating or home circuit breaker
has opened.
Reset switch by turning main power switch off and
waiting five mimutes, then turning it back on.
Flame is fixed
(unmoving).
Wiring may be loose or the flame
motor may be defective
Call a qualified service technician .Inspect all wiring for
loose connections. If the wire connections are good,
replace the flame motor.
Dim or poorly visible
flame or log set and
ember is not glowing.
LED light(s) burt out or wiring is
loose.
Inspect all wiring for loose connections and repair or
replace if necessary .Inspect light bulbs and replace if
necessary.
Flame sputters.
Remote control does
not work
Flame motor is defective, Low
batteries. Unit switch and/or wall
switch in “OFF” position.
Call a qualified service technician and replace flame
motor. Replace AA batteries in remote control. If
problem persists, there may have been a loss of power
to the unit as a possible result from a power failure
( i.E Breaker tripped).
Turn off main power on/off switch (see figure 4) and /or
optional wall switch (if applicable )
Circuit Breaker trips
or fuse blows when
the unit is on
Improper circuit current rating
Call a qualified service technician. Check the house
circuit to ensure it is on a dedicated circuit with proper
amp. Rating. If the circuit breaker continues to trip (or
blown fuses), inspect wiring for a loose connection or a
dead short. Repair or replace wiring and/or connectors
as necessary.
Heater does not
provide heat when
turned on
Thermal switch has been tripped
Circuit breaker has been tripped
Turn the unit off and unplug the unit for five minutes,
Plug back in and turn the unit on .If plug can be
reached, follow directions for tripped circuit breaker.
Turn off circuit breaker that supplier electricity to the
unit .Wait five minutes then flip circuit breaker back on
Appliance turns off
and will not turn on
a. Appliance has overheated and
safety device has cause the
thermal switch to disconnect, OR
b. House circuit breaker has
tripped.
a. Unplug the appliance, allow appliance to cool for 15
minutes, then plug back in.
b. Reset the house circuit breaker
Appliance will not
come on when
switch is flipped to
ON.
a. Appliance is not plugged into an
electrical outlet
OR
b, Appliance has overheated and
safety device has cause the
thermal switch to disconnect
a. Check plug and plug it in
b. Unplug the appliance ,allow appliance to cool for 15
minutes ,then plug back in
WARNING
Disconnect power before performing any maintenance and allow to cool before servicing,
Only a qualified service person should service and repair this electric appliance.
Summary of Contents for WM-FML-40
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