Siemens WM12UT61ES User Manual And Assembly Instructions Download Page 49

Page: 49 / 60

Troubleshooting

Fault

Cause

troubleshooting

The programme does not
start.

Door is not closed.

Close the door.

Press

inicio pausa + carga

to start

the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 38

termin.

is activated.

▶

Check whether

termin.

is activ-

ated.

→

"Buttons", Page 24

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

inicio pausa + carga

to start

the programme.

The door cannot be opened.

– – – –

is activated.

▶

Continue the programme by select-
ing or

and pressing

inicio

pausa + carga

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 37

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 37

Water level is too high.

▶

Start the

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 54

The water is not draining.

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump",

Page 41

– – – –

is activated.

▶

Continue the programme by select-
ing or

and pressing

inicio

pausa + carga

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 37

Summary of Contents for WM12UT61ES

Page 1: ...ine WM12UT61ES en User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...laundry 31 Sorting laundry 32 Degrees of soiling 32 Care symbols on the care labels 32 Detergents and care products 33 Detergent recommendation 33 Detergent dosage 34 Basic operation 34 Switching on the appliance 34 Setting a programme 34 Adjusting the programme set tings 35 Loading laundry 35 Using a measuring aid for liquid detergent 35 Use the measuring aid for liquid detergent 36 Adding deterg...

Page 3: ...g nal 47 Malfunctions 48 Noise 51 Problem with results 51 Leakage 52 Odours 53 Emergency release 54 Transportation storage and disposal 54 Removing the appliance 54 Inserting the transit bolts 54 Using the appliance again 55 Disposing of old appliance 55 Customer Service 56 Product number E Nr and pro duction number FD 56 Consumption values 57 Technical specifications 57 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ogramme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 34 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tem...

Page 13: ...an find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the appliance for visible damage 3 ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material ...

Page 14: ...ashing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 30 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 30 D...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 41 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Page 20: ...5 2 Compartment II Detergent for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 34 3 Display Pa...

Page 21: ...s been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Start Pause Start cancel or pause Lights up The programme is running and can b...

Page 22: ...um Flashes Drum is dirty Run the limp tambor pro gramme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 40 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the pro gramme Error code Fault display Signal Page 47 Note The programme will continue when the voltage is permissible again Voltage control s...

Page 23: ...Display en 23 Display Designation Description E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 47 1 Example ...

Page 24: ...started the pro gramme duration is displayed C Temperature 90 C Adjust the temperature in C Spin 1200 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactivated The laundry remains in the water used for rinsing 3 s Child Lock 3 sec Activate Deactivate Activate or deactivate the childproof lock Disable the c...

Page 25: ...nse Hold prelav algodón algodão Cot tons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate varioSpeed If varioSpeed is activated the maximum load ca pacity is reduced to 5 kg 9 90 1200 algodón color algodão cor Cottons Colour Wash hard wearing items made from cotton linen or blended fabrics Energy savi...

Page 26: ... temperature for this programme was saved The washing temperature is activated and can not be changed 9 1200 sintéticos Easy Care Wash items made from synthetic or blended fab rics 4 60 1200 mix Mixed Fabrics Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry 4 60 1200 delicado seda Delic ate Silk Wash delicate washable items made from silk visco...

Page 27: ...ater 1200 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1200 prendas oscuras roupa escura Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 lencería lingerie Particularly delicate washable items made from synthetic f...

Page 28: ...d of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates Note The drum cleaning indicator will flash to remind you if you have not used a programme at 60 C or higher for a long time 1200 outdoor Wash all weather and outdoor clothing w...

Page 29: ... removed while still drip ping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Use the delicado seda programme to wash shirts and blouses made from silk or delicate fabrics 2 60 800 express 15 30 Rapid 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 ...

Page 30: ...nger hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Liquid detergent insert Measure liquid detergent 00605740 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the ...

Page 31: ...to switch off the appliance Basic operation Page 34 Laundry Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using t...

Page 32: ...ms separately the first time you wash them Soiling Page 32 Care symbols on the care la bels Page 32 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been wo...

Page 33: ...ve developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with ...

Page 34: ... 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operation Basi...

Page 35: ...mation in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 25 Requirement Prepare and sort the laundry Laundry Page 31 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry t...

Page 36: ...ush in the detergent drawer Adding detergent and care product Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and car...

Page 37: ...fter ap prox 10 minutes press inicio pausa carga 3 To resume the programme after the desired soaking time press inicio pausa carga Adding laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Press inicio pausa carga The appliance is paused and checks whether it is possible to add or remove lau...

Page 38: ...ergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold the two 3 s but tons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched of...

Page 39: ...mme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the pro...

Page 40: ... clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not be...

Page 41: ...y damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use t...

Page 42: ... holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 43: ...p and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the programme after ...

Page 44: ...secure the connection point using the hose clamp Clean the water inlet filters Clean the filter in the water inlet in the event of blockages or if the water pressure is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for or 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the po...

Page 45: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 44 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 46: ...en Cleaning and servicing 46 2 1 ...

Page 47: ...ga flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 41 The water outlet hose is con nected...

Page 48: ...Cancelling the programme Page 37 Water level is too high Start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press inicio pausa carga to start the programme flashes Door is not closed 1 Close the door 2 Press inicio pausa carga to start the programme All other error codes Malfunction Call the after sales service Customer Service P...

Page 49: ...sa carga Resuming the programme when the programme status is Rinse Hold Page 37 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 37 Water level is too high Start the programme Power failure Open the door using the emergency release Emergency release Page 54 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and ...

Page 50: ...he programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the d...

Page 51: ...e troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in th...

Page 52: ...tribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the programme Detergent residue on the dry laundry Detergents may contain wa ter in...

Page 53: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 40 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 54: ...ation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 44 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the...

Page 55: ...pliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord ...

Page 56: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Page 57: ...0 90 0 55 1200 54 algodón al godão 40 C prelav 9 0 3 58 1 400 102 0 45 1200 54 sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 mix 40 C 4 0 0 59 0 620 44 0 41 1200 56 lana lãs 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lect...

Page 58: ... specifications More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on...

Page 59: ......

Page 60: ... 9001414792 9001414792 000508 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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