Siemens SIMATIC IPC647E Operating Instructions Manual Download Page 187

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Technical support

B.2 Troubleshooting

SIMATIC IPC647E
Operating Instructions, 11/2018, A5E45589180-AA

187

Problem

Cause

Remedy

Time and/or date of the PC is

not correct

Open the firmware configuration menu. To do

this, press the <F2> key during the boot opera-

tion.

Set the date and the time in the "Main" tab.

Time and date are still incor-

rect even after correct setting

in the firmware (BIOS)

The backup battery is dead.

Replace the backup battery.

USB device not responding

USB ports are deactivated in the

firmware (BIOS)

Use a different USB port or activate the port.

Operating system does not support

XHCI

Activate the firmware setting "PS/2 Emulation" in the

firmware (BIOS) under "Advanced > USB Configura-

tion".

USB-2.0/3.0 device connected

although USB-2.0/3.0 is deactivat-

Activate the USB.

Operating system does not support

the USB interfaces

•

Activate the firmware setting "Legacy USB Sup-

port" in the firmware (BIOS) under "Advanced >

USB Configuration".

•

For other devices, you need the USB device

drivers for the required operating system.

Summary of Contents for SIMATIC IPC647E

Page 1: ... Installing and connecting the device 3 Commissioning the device 4 Operating the device 5 Expanding and assigning parameters to the device 6 Device maintenance and repair 7 Technical specifications 8 Dimension drawings 9 Standards and approvals 10 Hardware description A Technical support B Markings and symbols C List of abbreviations D ...

Page 2: ...ly by personnel qualified for the specific task in accordance with the relevant documentation in particular its warning notices and safety instructions Qualified personnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Note the following WARNING Siemens prod...

Page 3: ...n personnel Commissioning engineers IT administrators Service and maintenance personnel Basic knowledge required A solid background in electrical installation personal computers Microsoft operating systems and network technology is required to understand this manual General knowledge in the field automation control engineering is recommended Range of validity of these operating instructions These ...

Page 4: ...at may be implemented please visit http www siemens com industrialsecurity Siemens products and solutions undergo continuous development to make them more secure Siemens strongly recommends that product updates are applied as soon as they are available and that the latest product versions are used Use of product versions that are no longer supported and failure to apply the latest updates may incr...

Page 5: ...ly connections 21 1 4 6 Operator controls 22 1 4 7 Status displays 24 1 4 7 1 System status displays 24 1 4 7 2 Status display of the Ethernet interface 26 1 4 7 3 Status display of redundant power supply 26 1 4 7 4 Status displays on removable tray for drives 27 1 5 Internal construction of the device 28 1 6 Accessories and spare parts 29 1 6 1 Hardware accessories 29 1 6 2 Software accessories 3...

Page 6: ... 4 3 Switching off the device 58 5 Operating the device 61 5 1 Opening the front door 61 5 2 Multi monitoring 61 5 3 Drive configurations 62 5 3 1 RAID systems 62 5 3 1 1 RAID1 system 62 5 4 Operating RAID systems 63 5 4 1 Display of a defective drive of a RAID system 63 5 4 2 RAID1 system Installation options for drives 63 5 4 3 Operating onboard RAID system 64 5 4 3 1 Configure the onboard RAID ...

Page 7: ... 1 4 Change 2 5 and 3 5 drive in removable tray 104 6 6 1 5 Changing a backplane for removable tray 106 6 6 1 6 Replacing 2 5 drives in type A drive cage 109 6 6 2 Drives in drive cage type B 110 6 6 2 1 Permissible expansion for temperature range 0 to 35 C 110 6 6 2 2 Permissible expansion for temperature range 0 C to 45 C 112 6 6 2 3 Permissible expansion for temperature range 0 to 50 C 114 6 6 ...

Page 8: ...dundant power supply AC 146 8 4 Electromagnetic compatibility 147 8 5 Ambient conditions 148 8 6 Technical specifications of the drives 149 8 7 Technical specifications of the motherboard 149 8 8 Technical specifications of the hardware RAID adapter card 151 8 9 Technical specifications of graphic 151 8 10 Technical specifications of the interfaces 152 8 11 Technical specifications of the telescop...

Page 9: ...Expansion card slots on the bus board 173 A 3 2 Interrupt assignment of expansion card slots on the bus board 175 A 3 3 Exclusive PCI hardware interrupt 177 A 4 External interfaces 178 A 5 System resources 179 A 5 1 Currently allocated system resources 179 A 5 2 I O address allocation 179 A 5 3 Interrupt assignments 181 A 5 4 Memory address assignments 182 A 6 Assignment of expansion interfaces to...

Page 10: ...Table of contents SIMATIC IPC647E 10 Operating Instructions 11 2018 A5E45589180 AA ...

Page 11: ... on Supplied in printed form with the device Supplied data storage medium Current product infor mation Current notes on the device Changes compared with these operating instructions Online at SIMATIC IPC Documentation http www siemens com simatic ipc doku portal Firmware BIOs de scription Information on Important firmware settings Firmware settings in the factory state Boot modes Supplied data sto...

Page 12: ...i tional extended functions Online at SIMATIC IPC DiagMonitor https support industry siemens com cs ww en view 39129913 SIMATIC IPC Remote Manager Information on Remote maintenance of SIMATIC industrial PCs IPCs via a management PC Using Intel Active Management Technology Intel AMT Online at SIMATIC IPC Remote Manager http support automation siemen s com WW view en 48707158 SIMATIC IPC Image Parti...

Page 13: ...ndustrial compatiblity for 24 hour continuous use in industrial environments Maximum processor performance in full version without loss of performance throttling at up to 50 C ambient temperature Fully coated surfaces that repel dirt and corrosion Rugged all metal enclosure fully coated blue chromed and painted on the outside to protect from corrosion and dirt with high EMC Suitable for installati...

Page 14: ...s including in removable racks and optionally with additional SSD for operating system Hot swap swapping of drive during operation in removable drive bays in RAID systems Fast identification and swapping of drives under error conditions through alarm LEDs for RAID systems Efficient event diagnostics through the SIMATIC IPC DiagBase or DiagMonitor monitoring software optional Remote control and rem...

Page 15: ...Universal use as industrial workstation or industrial server Gbit LAN with teaming capability 3 x LAN 10 100 1000 Mbps connections Service friendly device configuration modifications service e g replacement of filter or front fan without tools Flexible usage options with telescopic rails 1 3 Scope of application The SIMATIC IPC offers system integrators cabinet designers system engineers and machi...

Page 16: ... the device 1 4 1 Front panel Fan cover on front fan with openings to ventilate the device locked with front door Front door lockable protection against unauthorized access Lock Key vertical open Key horizontal closed System status displays Page 24 On off button Mounting spaces for drives See also Interfaces Page 20 Operator controls Page 22 ...

Page 17: ... this way the drives are protected from unauthorized access Mounting locations 0 Mounting loca tion 0 Mounting space for 3 5 or 2 5 drive in removable tray 1 Mounting loca tion 1 Mounting space for 3 5 or 2 5 drive in removable tray 2 Mounting loca tion internally Mounting space for 2 5 drive internally see Drives in drive cage type A Page 101 Components A Blanking plate B Removable tray C Removab...

Page 18: ...ve cage Changing the drives for maintenance purposes can be done through the front opening after the front panel has been unlatched Drive bays 0 Mounting location 0 Mounting space for 3 5 drive in a shock vibration damped system 1 Mounting location 1 Mounting space for 3 5 drive in a shock vibration damped system 2 Mounting location internally Mounting space for 2 x 2 5 drive internally see Drives...

Page 19: ...5589180 AA 19 1 4 4 Rear of the device Device with redundant AC power supply Power supply connections Page 21 Connection for functional earthing see Connection of equipotential bonding line Page 48 Interfaces Page 20 Expansion card slots on the bus board Page 173 Air outlet Fixing screws for strain relief ...

Page 20: ...ith DVI D interface 2 x DPP X71 X72 Connections for DisplayPort Connection for monitors with DisplayPort Connector for monitor with VGA interface via DP VGA adapt er see Hardware accessories Page 29 Connector for monitors with DVI interface via DP DPI adapter see Hardware accessories Page 29 3 x Ethernet X1P1 X2P1 X3P1 Connections for Ethernet RJ45 for 10 100 1000 Mbps Ethernet X1P1 is iAMT capabl...

Page 21: ...er Technical specifications of graphic Page 151 Further connection options for monitors to this interface Hardware accessories Page 29 Interfaces at front of device The interfaces at the front of device are located behind the front door 2 USB 3 1 Gen 1 Connectors for USB devices backwards compatible with USB 3 0 2 0 1 1 1 4 5 2 Power supply connections Socket for power plug Simple power supply Soc...

Page 22: ...described in the following do not fully disconnect the device from the line voltage You also need to the notes and information under Switching off the device Page 58 On Off switch The following figures show the location of the on off switch on the rear of the device for devices with simple or redundant power supply On Off switch Single power supply On Off switch Redundant power supply On Off switc...

Page 23: ...rating system The reset button is for the emergency when the device can no longer be operated Additional information is available in Switching on the device Page 57 and Switching off the device Page 58 On off button Reset button for emergencies Alarm reset button redundant power supply The alarm reset button is only available for devices with redundant power supply Use the alarm reset button to sw...

Page 24: ...the PC OFF Switched off or disconnected from the mains YELLOW Idle state or shut down GREEN PC in operation HDD Access to hard disk OFF No access GREEN Access ETHERNET 1 ETHERNET 2 ETHERNET 3 Ethernet status display OFF No connection No data traffic GREEN Data traffic WATCHDOG Watchdog status OFF Not activated GREEN Activated RED Expired TEMP Temperature status OFF No error RED Possible causes CPU...

Page 25: ...f drives see Drive cage type A Page 17 and Drive cage type B Page 18 OFF RAID is OK A RED LED is lit up The associated drive is not OK All RED LEDs are flash ing RAID synchronization running RAID is not OK The hard disk newly integrated in case of error is synchronized with an existing hard disk All RED LEDs are lit up RAID is not OK The faulty drive could not be localized by the monitoring softwa...

Page 26: ...ion status OFF No cable connected Cable disabled Interface disabled GREEN Active cable connected GREEN flashing Data transfer active LED 2 Data transmission rate OFF 10 Mbps GREEN 100 Mbps YELLOW 1000 Mbps 1 4 7 3 Status display of redundant power supply Status display Meaning Status Meaning of the status Status LED see marking Status of the power supply module OFF Module is out of service no redu...

Page 27: ...tus displays on removable tray for drives Item Status display Meaning Status Meaning of the status Power Status of the removable tray OFF Device switched off Power supply not connected No drive installed Lit Device is switched on and a drive is installed Activity Status of the drive Flashes Drive is active OFF Drive is not active ...

Page 28: ...ernal construction of the device Power supply single or redundant 4 x memory module slots Drive cage Guide rail for long expansion cards Heat sink connected to heat transport via 2 heat pipes with heat sink of the processor Motherboard Retainer for expansion modules Heat exchanger of the processor Bus board with expansion card slots ...

Page 29: ...s the protection of an internal USB memory stick against loads caused by vibration and shock during transportation or operation This increases the reliability and operational safety of the device 6ES7648 1AA00 0XK0 Low profile re movable rack unit The removable tray makes for quick and simple replacement of a 2 5 or 3 5 drive without having to open the device or remove it from the control cabinet ...

Page 30: ...ptional graphics card possible with the following adapters mDP VGA adapter Mini DisplayPort according to VGA 1 unit 6ES7648 3AL00 0XA0 mDP DVI D adapter Mini DisplayPort to DVI available as single pack or 3 pack 1 unit 6ES7648 3AK00 0XA0 3 units 6ES7648 3AK00 1XA0 mDP DP adapter Mini DisplayPort to DisplayPort availa ble as single pack or 3 pack 1 unit 6ES7648 3AJ00 0XA0 3 units 6ES7648 3AJ00 1XA0...

Page 31: ...tions to remotely monitor IPCs to communicate with other systems to alarm worldwide and to create proprietary monitoring applications SIMATIC IPC Remote Manager The SIMATIC IPC Remote Manager enables the use of Intel Active Management Technology Intel AMT By using remote access to SIMATIC IPCs system or program errors can be corrected from a control room without on site presence for example and pr...

Page 32: ...Product description 1 6 Accessories and spare parts SIMATIC IPC647E 32 Operating Instructions 11 2018 A5E45589180 AA ...

Page 33: ... device is heavy may fall down injure persons and be damaged Use handles attached to the front to carry and lift the device Risk due to electric shock WARNING Risk of electric shock The on off button and on off switch do not fully disconnect the device from the mains There is also a risk of fire if the device or connecting lines are damaged Always fully disconnect the device from the mains voltage...

Page 34: ...s in case of non validated plant operation The device is tested and certified on the basis of the technical standards In rare cases functional restrictions can occur during plant operation Validate the correct functioning of the plant to avoid functional restrictions Use in industrial environments Note Use in an industrial environment without additional protective measures This device was designed...

Page 35: ... device A damaged device can be under hazardous voltage and trigger a fire in the machine or plant A damaged device has unpredictable properties and states Death or serious injury could occur Avoid installing and commissioning a damaged device Label the damaged device and keep it locked away Send off the device for immediate repair Damage from condensation NOTICE Damage from condensation If the de...

Page 36: ...re that the air flow required for safe operation of the device is guaranteed Mechanical load Mounting of the equipment in the rack should be such that a hazardous condition is not caused due to an uneven mechanical load Circuit overload When connecting the devices to the power supply observe the rated values specified on the nameplate of the devices Reliable grounding Reliable grounding of rack mo...

Page 37: ...fied in the technical specifications Observe the permitted mounting positions of the device Do not obstruct the venting slots of the device When the device is operated in severe environments which are subject to caustic vapors or gases ensure sufficient clean air is provided Clean the enclosure surface with a damp cloth and make sure that no water enters the device When you plan your project you s...

Page 38: ...roof in areas which may be subject to splash water High frequency radiation CAUTION Immunity to RF interference The device has an increased immunity to RF radiation according to the specifications on electromagnetic compatibility in the technical specifications High frequency radiation outside the specified interference immunity ranges can result in device malfunctions Persons are injured and the ...

Page 39: ...ble may only be connected after the device has been disconnected from the power supply NOTICE Damage through regenerative feedback Regenerative feedback of voltage to ground by a connected or installed component can damage the device Connected or built in I Os for example a USB drive are not permitted to supply any voltage to the device Regenerative feedback is generally not permitted Note When me...

Page 40: ...e device or system expansions and damage your device the warranty is voided Always disconnect the power plug before you open the device Only install device or system expansions designed for this device Observe the information on Electromagnetic compatibility provided in the technical specifications Contact your technical support team or the point of sale to find out which device and system expansi...

Page 41: ...ordered 2 strain reliefs if redundant power supply has been ordered Key for front door 2 key For device with drive cage type A 2 keys for removable drive bay Self adhesive enclosure feet 4 pieces If ordered with power supply cable Supplied data medium On the supplied data medium read only you can find Software and tools to restore your ordered Microsoft Windows operating system Device drivers for ...

Page 42: ...ordering Microsoft Windows operating system under Important instructions and manuals for operating the device Page 11 Installed software Monitoring software SIMATIC IPC DiagBase only with installed Microsoft Windows operating system You will find the latest information on additional software for your device under Software accessories Page 31 Printed documents Quick Install Guide for SIMATIC IPC647...

Page 43: ... complaint at the shipping company in charge Have the shipper confirm the transport damage immediately 2 Unpack the device at its installation location Remove the transport lock in the door of the Type A drive cage 3 Keep the original packaging in case you have to transport the unit again 4 Check the scope of delivery Page 41 and any accessories Page 29 you may have ordered for completeness and da...

Page 44: ...g illustrations are examples The data of your device may differ from the data in these examples Rating plate The rating plate is located inside the front door COA label The COA label Certificate of Authenticity inside the front door Note The COA label is only available on devices shipped with an installed Microsoft Windows operating system Example COA label for the Microsoft Windows 10 operating s...

Page 45: ... cabinets and 19 rack systems This installation type meets the requirements in accordance with IEC60297 3 100 Horizontal Mounting on telescopic rails The device can be installed horizontally in control cabinets and 19 rack systems When telescopic rails are used for mounting the device can be withdrawn fully from the cabinet or rack Note the information in Technical specifications of the telescopic...

Page 46: ... cause death or serious bodily injury Always disconnect the cabinet from the mains before opening it Ensure that the power to the control cabinet cannot be turned on accidentally CAUTION Risk of physical injury The device is too heavy to be mounted exclusively with the 19 inch brackets of the front panel The device may fall down injure people and get damaged Secure the device using additional meas...

Page 47: ...re rated for the maximum current input and ambient temperature of the device and meet the requirements of the following standards ANSI UL 498 and CSA C22 2 No 42 CSA C22 2 No 182 1 CSA C22 2 No 182 2 CSA C22 2 No 182 3 For countries other than the USA and Canada Supply voltage 230 V AC This device is supplied with a safety tested power cord and may only be connected to a grounded SCHUKO socket out...

Page 48: ...o earth The connection for functional earthing on a device has a large surface makes contact over a large area and is marked with the following symbol You can find information on the position of the functional earthing connection under Rear of the device Page 19 Requirement T20 screwdriver Equipotential bonding conductor with a minimum cross section of 2 5 mm2 Procedure 1 Make the connection for f...

Page 49: ...voltage of the device must match the local supply voltage Operate the device only in grounded power supply networks TN networks in accordance with VDE 0100 Part 100 or IEC 60364 1 Operation in non grounded or impedance grounded networks is not permitted WARNING Risk of electric shock The on off button and on off switch do not fully disconnect the device from the mains There is also a risk of fire ...

Page 50: ...tion on the position of the on off switch is available in Operator controls Page 22 2 Insert the power cable in the corresponding electrical socket Information on the position of the socket is available in Power supply connections Page 21 3 Insert the power cable in the electrical socket 4 Switch the on off switch to on position Attach latch for power plug To prevent unintentional removal of the p...

Page 51: ...e device must match the local supply voltage Operate the device only in grounded power supply networks TN networks in accordance with VDE 0100 Part 100 or IEC 60364 1 Operation in non grounded or impedance grounded networks is not permitted WARNING Risk of electric shock The on off button and on off switch do not fully disconnect the device from the mains There is also a risk of fire if the device...

Page 52: ... is available in Power supply connections Page 21 3 Connect the power cable to the sockets 4 Switch the on off switch to on position The status display on the power supply modules light up green Note If only one of the power supply modules works a warning signal sounds You turn off the warning signal by pressing the alarm reset button on the working power supply module You can find information on ...

Page 53: ...bles Page 56 with strain relief if needed Connecting audio devices A voltage rise connector has depending on function 2 4 contact surfaces Depending on the function or standard the assignment of the contacts varies The audio controller of the device recognizes the assignments of the contacts of the UAJ connector in accordance with the connected audio device and is automatically configured You can ...

Page 54: ...gure the multi monitoring function and the output of the boot screen in the firmware settings see Multi monitoring Page 61 The following table shows the various connection options for the monitors on the device interfaces Motherboard Graphics card optional DPP1 DPP2 DVI mDPP1 mDPP2 mDPP3 Monitor 1 DP X DVI X 1 VGA X 2 Monitor 2 DP X DVI X 1 VGA X 2 Monitor 3 DP DVI X VGA Monitor 4 DP X 3 DVI X 4 V...

Page 55: ...with automation devices such as SIMATIC S7 You need the SOFTNET S7 software package for this PROFINET PROFINET can be operated via Standard Ethernet interfaces RT SIMATIC NET Use this software package to create operate and configure an innovative network for Field Control level Additional information is available under SIMATIC NET http w3 siemens com mcms automation en industrial communications Pa...

Page 56: ...provided is used to prevent accidental loosening of the interface cables from the device Requirement I O devices are connected to the respective interfaces Screwdriver T10 Procedure 1 Screw the strain relief onto the de vice with the fastening screw 2 Insert the detachable cable ties in the respective openings of the strain relief and fasten the cables with the cable ties ...

Page 57: ... and commissioning the installed Windows operating system in the documentation on the supplied data storage medium See also Important instructions and manuals for operating the device Page 11 for more on this 4 2 Configuring automatic switch on of device In the firmware settings you can specify that the device automatically starts up again after a separation from the mains voltage of at least 20 m...

Page 58: ... the device from the line voltage WARNING Risk of electric shock The on off button and on off switch do not fully disconnect the device from the line voltage There is also a risk of fire if the device or connecting lines are damaged Always fully disconnect the device from the line voltage before performing work on the device or when the device will not be used over an extended period of time For c...

Page 59: ...rformed the device undergoes a hard reboot Data in the main memory is deleted Data on the data storage media may be lost The device may be damaged Only perform a hardware reset in an emergency Hardware reset with on off button Press the on off button for more than 4 seconds The unit switches off Press the power button again to turn the device back on Hardware reset with reset button Press the rese...

Page 60: ...Commissioning the device 4 3 Switching off the device SIMATIC IPC647E 60 Operating Instructions 11 2018 A5E45589180 AA ...

Page 61: ...e Read the information in the corresponding section under Connecting I O devices Page 53 Note Information on graphics cards which support multi monitoring can be obtained from your local representative see Service and support Page 185 Procedure 1 Install a suitable graphics card see Graphics card Page 100 2 Configure the function Multi monitoring in the firmware settings of the device You can find...

Page 62: ...ve and thus achieves a high level of availability RAID1 system with associated software If you have ordered a RAID1 system with pre installed operating system the RAID1 system is monitored with the installed diagnostics software SIMATIC IPC DiagBase or DiagMonitor The following software is available to monitor the RAID1 system Onboard RAID system Intel Rapid Storage Technology Hardware RAID system...

Page 63: ...em Intel Rapid Storage Technology see Monitoring the onboard RAID system with Intel Rapid Storage Technology Page 66 For hardware RAID system maxView Storage Manager see Monitor hardware RAID system with maxView Storage Manager Page 76 5 4 2 RAID1 system Installation options for drives The two hard drives required for a RAID1 system can be installed in SIMATIC IPC647E in the following locations Fo...

Page 64: ...Action Button Select entry then confirm selection Arrow buttons on the keyboard Confirm selection Return button Back to the previous screen Esc button Set up the onboard RAID system Create Volume 1 Switch on the device or restart it 2 Immediately after turning on the device as soon as the message Press ESC for boot options appears press and hold the Esc button 3 From the firmware selection menu us...

Page 65: ...owing screen shows the details on the RAID system just set up RAID Volume The onboard RAID system is set up 11 Press the Esc multiple times in succession until you reach the Main Page of the firmware BIOS menu Note Confirm Exit Discarding Changes message with YES If when exiting the firmware BIOS menu with the Esc button the warning message Exit Discarding Changes is displayed confirm this message...

Page 66: ... Display status of the onboard RAID system faulty drive 1 Select the Status tab In the Storage System View area on the right side of the window you will find information on A defective drive for RAID1 The functioning drive is indicated with Device Port No Example display status of a RAID1 system Displaying details on the onboard RAID system 1 Select the Manage tab Details on your onboard RAID syst...

Page 67: ...ve or a drive that has been set up as a replacement drive You can find notes on setting replacement drives in the controller documentation 1 Select Start Intel Intel Rapid Storage Technology 2 Select the Preferences menu 3 In the area Automatic Rebuild enable the option Auto rebuild on hot plug Configuring Manual mounting of a new drive before replacing a defective drive The RAID system is configu...

Page 68: ...e new drive is displayed on the right hand side of the program window in the Storage System View area If the new drive is not shown click the Run Hardware Scan now icon 3 Click on the RAID volume in the Storage System View area on the right hand side of the program window 4 Click on the link Rebuild to another Disk in the Manage menu 5 In the following dialog select the newly installed drive and c...

Page 69: ...ardware RAID system all required software is already installed on your device when it is delivered You can find the following in the Drivers RAID AHCI Adaptec directory of the supplied data storage medium Microsemi Adaptec Smart HBA RAID Installation And User s Guide with comprehensive information on installing and configuring the hardware RAID adapter card Adaptec maxView Storage Manager software...

Page 70: ...our device as a hardware RAID system you must also install a hardware RAID adapter card Requirement 4 GB main memory T10 screwdriver Components for installing the hardware RAID adapter card Your local SIEMENS contact person will provide you with information on these components Capacitor block with capacitor block line Hardware RAID adapter card Microsemi Adaptec SmartRAID 3151 4i Controller Host B...

Page 71: ...ellow LED is extinguished Procedure 1 Open the device see important information on this in Open the device Page 85 2 Follow the instructions in Installing removing expansion cards Page 90 When doing so please pay attention to the following You can find information on the hardware RAID adapter card under Expansion card slots on the bus board Page 173 Do not leave the slot in front of the hardware R...

Page 72: ... Instructions 11 2018 A5E45589180 AA 6 Insert the capacitor block cable connector at the marked position 7 Insert the adapter cable at the marked position Make sure that the connector latch snaps in audibly 8 Close the device 9 Configure the installed hardware RAID adapter card ...

Page 73: ...e RAID adapter card Array Configuration Then configure the settings of the hardware RAID adapter card Configure Controller Settings Requirement Note For a hardware RAID system integrate only drives of the type A drive bay The drives required for the RAID system are installed in the device see RAID1 system Installation options for drives Page 63 A hardware RAID adapter card is installed see Install...

Page 74: ...r card for information on selecting and saving settings 5 Select Array Configuration 6 Select Create Array A list of available drives is displayed 7 Select the drives from the list that you want to integrate into your RAID system and press the Space key You can find information on the mounting locations of the drives under Permissible expansion for temperature range 0 to 40 C Page 102 The integrat...

Page 75: ...tem select Configure Controller Settings from the main menu 2 Select Modify Controller Settings Check or change the values of the following firmware entries Firmware entry Value Configured Physical Drive Write Cache State Disabled Controller Cache Enabled 3 Select Submit Changes to save your settings 4 Select Back to Main Menu 5 Finish the process by pressing the Return key repeatedly 6 Select Exi...

Page 76: ...user name and password You have administrator rights Operating system Microsoft Windows Server 2016 Microsoft Windows 10 Warning message during the first launch of maxView storage manager 1 Open Internet Explorer 2 Open maxView Storage Manager with the link on your desktop A warning message about the security certificate of the website appears Install the security certificate Installing the securi...

Page 77: ...cates in the following storage location and define the storage location for the certificate 9 Select the option Trusted master certification bodies and then click on OK Next Finish 10 Close Internet Explorer and open it again This installs the certificate and configures the maxView Storage Manager The user interface for maxView Storage Manager is now available in Internet Explorer Monitor hardware...

Page 78: ...ay be briefly delayed The result may be faulty operations of the machine or plant Do not operate safety critical functions during synchronization of a drive Stable system statuses are only achieved after successful completion of synchronization Duration of data synchronization The synchronization process may take quite some time e g several hours with extremely high drive load even days Guide valu...

Page 79: ...re exceeded Status display TEMP Page 24 Speed control of the device fans the power supply fan and the fan of the optional graphics card Temperature alarm is generated Fan monitoring Monitoring for underspeed and fan failure as well as cable breaks of the speedometer cable The fans are monitored at the following positions Front panel Processor Triple Head graphics card Power supply non redundant Dr...

Page 80: ...power supply Drive monitoring Determination of the status of the drives HDD and SSD with SMART functionality also in RAID sys tems RAID status The status of an inactive hot swap drive is not dis played Status display HDDx ALARM Page 24 SMART status of the hard disks For example the following states are displayed in a RAID group Normal OK Degraded error Rebuild rebuilding Software for device monito...

Page 81: ... manuals for operating the device Page 11 5 5 3 SIMATIC IPC DiagMonitor The SIMATIC IPC DiagMonitor monitoring software can be ordered optionally If a device is ordered with SIMATIC IPC DiagMonitor the software is included with the device in the delivery state Information on the software and documentation of SIMATIC IPC DiagMonitor can be found under SIMATIC IPC DiagMonitor https support industry ...

Page 82: ... grated in the firmware This allows you to restart the IPC and change firmware BIOS settings remotely Remote Power Manage ment SIMATIC IPCs can be turned on and off and restarted from another PC IDE redirection An ISO file on the Help Desk PC can be integrated and used on the SIMATIC IPC as a DVD drive An ISO file contains a memory image of the content of a CD or DVD structured in the ISO 9660 for...

Page 83: ...er The software for remote maintenance of your SIMATIC IPC Remote Manager device can be ordered as an option You can find information on the software and documentation of SIMATIC IPC Remote Manager under SIMATIC IPC Remote Manager http support automation siemens com WW view en 48707158 Important instructions and manuals for operating the device Page 11 ...

Page 84: ...ns This provides an improved protection from manipulation of the device NOTICE Import restrictions for the Trusted Platform Module Use of the Trusted Platform Module is subject to legal restrictions in some countries and is not permitted there Be sure to observe the respective import restrictions of the country in which the device will be used Activating the Trusted Platform Module You can find in...

Page 85: ...ntervention in the device endangers operational reliability and may damage the device The results are personal injuries and damage to the plant Take the following precautions Always disconnect the power plug before you open the device Close the device after every intervention NOTICE Electrostatic sensitive devices ESD The device contains electronic components that may be destroyed by electrostatic...

Page 86: ...ers to the device 6 1 Open the device SIMATIC IPC647E 86 Operating Instructions 11 2018 A5E45589180 AA Procedure 1 Open the fan cover 2 Remove the captive screw 3 Push the enclosure cover back 4 Lift up and remove the enclosure cover ...

Page 87: ...e following standards are supported PCI Rev 2 3 Expansion cards with 3 3 V and 5 V supply voltage can be used PCIe Gen 1 Gen 2 Gen 3 See also Expansion card slots on the bus board Page 173 6 2 2 Removing installing the bus frame Requirement The device is open as described in the section Open the device Page 85 Screwdriver T10 Procedure Removal Note Observe the ESD guidelines See General safety ins...

Page 88: ...IC IPC647E 88 Operating Instructions 11 2018 A5E45589180 AA 1 Remove the marked screws and grip the bus frame at the marked positions 2 Careful and evenly pull the bus frame towards the top out of the device When doing this do not tilt the bus frame 3 Set aside the bus frame ...

Page 89: ...ters to the device 6 2 Expansion cards SIMATIC IPC647E Operating Instructions 11 2018 A5E45589180 AA 89 4 Unlock the marked connector and pull it out Procedure Installation Proceed in the opposite direction to install the bus board ...

Page 90: ...oved as described in the section Removing installing the bus frame Page 87 Screwdriver T10 Diagonal cutter Retainer from the included accessory kit Only identical types of retainers may be used Latching retainers are available under article number A5E02719654 Note Mounting bracket for low expansion cards To guarantee the stable installation of a low expansion card you need an additional mounting b...

Page 91: ...on cards SIMATIC IPC647E Operating Instructions 11 2018 A5E45589180 AA 91 Procedure Removal 1 Remove the marked screws 2 Remove the marked screws 3 Remove the expansion cards without tilting from the slot 4 If necessary mount a slot blank at the removal location ...

Page 92: ...re Installation 1 Remove the marked screws 2 Remove the marked screw 3 Remove the slot blanking panel 4 Mount the parts of the retainer according to the desired mounting position of the expansion card Press the plastic rivets completely into the rivet body 5 Insert the expansion card without tilting in the slot and fix it with a screw see 2 ...

Page 93: ... Note The retainer can only be moved in the direction of the expansion card and snaps into the selected position To remove the retainer you have to push it through until it no longer latches in and then take it out 7 Cut off the protruding part of the retainer as shown Do not leave any remnants jutting out 8 If you want to change the position later you must open the top of the bus frame 9 Install ...

Page 94: ...em and applications in case of 32 bit operating systems Depending on the number of memory modules used these are inserted in defined slots on the motherboard The slots are inscribed on the motherboard Combination option Channel A external Channel B Maximum expansion Slot X19 DIMM1 1 Slot X190 DIMM1 2 Slot X20 DIMM2 1 Slot X200 DIMM2 2 Combination 1 4 GB 8 GB 16 GB 16 GB Combination 2 4 GB 8 GB 16 ...

Page 95: ... storage e g graphics cards with 256 MB and more are used the memory available for an operating system or applications may be less than 64 GB Memory modules with ECC and without ECC may not be used in mixed operation Memory modules with ECC can only be used in combination with the Xeon processor In faults occur it may be enough to remove one or two memory modules or use a memory module with less c...

Page 96: ... them one after another in the following order 1st memory module DIMM 1 2 slot 2nd memory module DIMM 1 1 slot 3rd memory module DIMM 2 2 slot 4th memory module DIMM 2 1 slot The slots on the memory module are inscribed on the motherboard 2 Open the two latches at the sides of the memory module evenly Remove the memory module from the slot 3 Close the device Display of a changed memory configurati...

Page 97: ...e to better reach the memory modules see Removing installing the bus frame Page 87 Procedure 1 If you insert several memory modules insert them one after another in the following order 1st memory module DIMM 2 1 slot 2nd memory module DIMM 1 1 slot 3rd memory module DIMM 2 2 slot 4th memory module DIMM 1 2 slot The slots on the memory module are inscribed on the motherboard 2 Remove the memory mod...

Page 98: ...o prevent tilting until both interlocks audibly engage The memory module is inserted correctly if less than 1 mm of the gold contacts is visible evenly across the entire length of the module 6 Close the device Display of a changed memory configuration A new memory configuration is detected automatically The allocation of the base memory and extended memory is automatically displayed when you switc...

Page 99: ...n see important information regarding this under Open the device Page 85 Retainer for locking the internal USB interface see Hardware accessories Page 29 Screwdriver TX10 Procedure 1 Screw the guide rail of the retainer into the enclosure as shown in the figure 2 Plug in the USB stick 3 Slide the retainer in the direction of the USB stick 4 Fix the retainer by turning the screw on the guide rail ...

Page 100: ...our local contact person see Service and support Page 185 Requirement An original replacement part You have noted down the firmware BIOS settings since the configuration data of the device can be deleted if the expansion card is changed You can find information on this in the detailed firmware BIOS description see Important instructions and manuals for operating the device Page 11 Removing the gra...

Page 101: ...tray Hard disk types SATA SATA Enterprise and SAS are possi ble SSD integrated The maximum permitted power loss of the expansion cards amounts to 75 W If the device is permanently installed or mounted on telescopic rails it must not be subjected to vibration stress during operation The restrictions do not apply for the use of SSD Ambient temperature 0 C 35 C Drive configuration Mode Non RAID syste...

Page 102: ... type SATA SATA Enterprise is possible SSD integrated The maximum permitted power loss of the expansion cards amounts to 55 W If the device is permanently installed or mounted on telescopic rails it must not be subjected to vibration stress during operation The restrictions do not apply for the use of SSD Ambient temperature 0 40 C Drive configuration Mode Non RAID system X RAID1 system X Maximum ...

Page 103: ...the installation options for drives Drive in removable tray Drive type SATA is possible SSD integrated The maximum permitted power loss of the expansion cards amounts to 55 W If the device is permanently installed or mounted on telescopic rails it must not be subjected to vibration stress during operation The restrictions do not apply for the use of SSD Ambient temperature 0 50 C Drive configurati...

Page 104: ...en you remove the drive while data is being written to it you may damage the drive and destroy data Only remove the removable tray from the device when the drive is inactive see Status displays on removable tray for drives Page 27 Observe the ESD guidelines Requirement The device is equipped with the drive cage type A An original spare part i e a drive approved for this device see notes under Hard...

Page 105: ...ive The figure on the left shows an HDD as the drive and the figure on the right shows an SSD 6 Carefully insert the new drive into the removable tray Take care not to touch the contacts of the drive when you do this 7 Fasten the new drive with the screws to the base of the removable tray Only use the original screws 8 Carefully insert the removable tray into the drive cage of the device again 9 F...

Page 106: ...the drive in the removable tray at these interfaces Requirement The device is equipped with the Type A drive cage see Type A drive cages see Drives in drive cage type A Page 101 and for Type B drive cages see Drives in drive cage type B Page 110 An original spare part that is a backplane approved for this device see notes in Hardware accessories Page 29 The device is fully disconnected from the li...

Page 107: ... 107 Procedure Removal 1 Note the assignment of all data cables to the motherboard and disconnect all data cables 2 Unlock the backplane by pressing firmly in the direction of the arrow on the latching lugs and press the ejector 3 Detach the unlocked backplanes upwards from the holders and remove them from the drive cage ...

Page 108: ...backplane from the front into the drive cage and snap it into the back When doing so check the following The backplane lies flat in the drive cage All centering openings in the backplane are in the centering pins The backplane is snapped in on top behind the detent lug All backplanes lie precisely under one another in vertical alignment when viewed from above ...

Page 109: ...age 85 An original spare part i e a drive approved for this device see notes under Hardware accessories Page 29 T10 screwdriver Removal procedure Drive on the frame 1 Remove the marked screws 2 Remove the drive 3 Remove the mounting bracket 4 Pull off the cables from the drive as shown Installation procedure Drive on the frame Pay attention to the following when attaching the mounting bracket The ...

Page 110: ...W You can install the following drives in the Type B drive cage at various mounting locations You can find information on the mounting locations under Drive cage type B Page 18 Installation options The following figure gives you an overview of the installation options for drives Drive in drive bay for internal robust installation Drive type SATA SATA En terprise is possible 1 or 2 SSDs permanently...

Page 111: ...Maximum number of drives per drive type alternative Ambient temperature 0 C 35 C Drive cage type Front SATA 3 5 format 2 SATA Enterprise 3 5 size 2 0 C minimum allowable temperature for SATA hard drives 5 C minimum allowable temperature for SATA Enterprise hard drives See also Replacing 2 5 drives in type A drive cage Page 109 ...

Page 112: ... cards amounts to 55 W You can install the following drives in the Type B drive cage at various mounting locations You can find information on the mounting locations under Drive cage type B Page 18 Installation options The following figure gives you an overview of the installation options for drives Drive in drive bay for internal robust installation Drive type SATA is possible 1 or 2 SSDs permane...

Page 113: ...vice 6 6 Drives SIMATIC IPC647E Operating Instructions 11 2018 A5E45589180 AA 113 Maximum number of drives per drive type alternative in removable tray Ambient temperature 0 C 45 C Drive cage type Front SATA 3 5 format 2 SATA Enterprise 3 5 size ...

Page 114: ...various mounting locations You can find information on the mounting locations under Drive cage type B Page 18 Installation options The following figure gives you an overview of the installation options for drives 1 or 2 SSDs permanently in stalled 1 SATA drive type is possi ble The maximum permitted power loss of the expansion cards is 30 W When installing a SATA HDD no additional power loss of th...

Page 115: ...2 Remove the marked screws 3 Now carefully pull out the two drives and disconnect the cables of the lower drive 4 Remove the drives 5 Remove the mounting bracket Installation procedure 2 drive on the frames Pay attention to the following when attaching the mounting bracket That the groove shown is visible on the top of the drive That you tightly screw on the side with the elongated hole tolerance ...

Page 116: ...the device 6 6 Drives SIMATIC IPC647E 116 Operating Instructions 11 2018 A5E45589180 AA 4 Connect the cables SATA and power in one plug to the upper drive The cables are inserted as shown 5 Fasten the hard drives on the frame with 4 screws ...

Page 117: ...l procedure Drive in the frame 1 Remove the drive from the frame 2 Press down the marked location with a suitable object e g a screwdriver until the drive faceplate is audibly released 3 Remove the drive panel 4 Unlock the marked connector and pull it out 5 Press both clips inward at the same time the drive automatically slides out ...

Page 118: ... 118 Operating Instructions 11 2018 A5E45589180 AA 6 Pull the drive forward out of the frame 7 Remove both drive mounting bars Installation procedure Drive in the frame Proceed in the opposite direction Ensure that the mounting bars noticeably engage when the drive is inserted ...

Page 119: ... guidelines M 2 NVMe SSDs with a length of up to 110 mm including thermal pad Phillips screwdriver P1 Screwdriver T10 The bus frame has been removed Removing installing the bus frame Page 87 The bus board has been removed Procedure 1 Place the bus board on a suitable surface so that it lies flat 2 Remove the marked screws and the spacer Note The position of the spacer varies depending on the size ...

Page 120: ...ll it from the direct female connector 4 Place the thermal pad under the M 2 NVMe SSD and insert the M 2 NVMe SSD slightly inclined from above into the provided direct connector socket 5 Place the spacer back in carefully push the M 2 NVMe SSD down and secure it with the screw 6 Install the bus board again and then the bus frame seeRemoving installing the bus frame Page 133 ...

Page 121: ...end the preventative replacement of those PC components that are subject to wear The table below indicates the intervals for this replacement Component Replacement interval HDD drives 3 years SSD drive depending on the type of use Backup battery 5 years Fan 3 years Filter pad Depending on the degree of soiling The interval for replacement of the flash drives SSD depends greatly on the type of use ...

Page 122: ...ge 58 The fan cover has been removed see Remove the fan cover Page 123 An original spare part i e a fan of the same type Procedure 1 Remove the filter pad from the fan cover 2 Insert the new filter pad into the fan cover It is inserted loosely in the fan cover When you insert the filter pad make sure it lies evenly in the fan cover The special outline of the filter ensures that it cannot be insert...

Page 123: ...e fan cover Requirement The front door is open Read the information under Opening the front door Page 61 Information on the position of the fan cover of the front fan is available under Front panel Page 16 Procedure 1 Open the front door at least at an angle of approx 45 2 Grasp the recessed grip of the fan cover 3 Open the fan cover in the direction of the arrow and remove it ...

Page 124: ...are part which means a front fan of the same type Procedure 1 Press and hold the locks together 2 Slide the fan support a bit to the left and move it forward from the front of the enclosure 3 Set aside the fan support with the openings facing down right in front of the device The fans are on top 4 Press on the clip of the small fan cable plug connector and remove the connector from the larger adap...

Page 125: ... the second fan 7 Place the new fan on the clips and press the fan down until all latches lock Repeat the process for the second fan as well 8 Fasten the two fan cables with a cable tie to the fan housing 9 Re insert the small fan cable plug in the larger adapter plug in connector until it latches in 10 Place the fan support with the new fan on the front of the device See also Hardware accessories...

Page 126: ...attery or types recommended by the manufacturer Do not throw lithium batteries into fire do not solder on the cell body do not recharge do not open do not short circuit do not reverse polarity do not heat above 100 C and protect from direct sunlight moisture and condensation Requirement An original spare part that is a backup battery of the same type article number of lithium battery A5E00047601 C...

Page 127: ... AA 127 Procedure 1 Remove the expansion cards if necessary You can find information on this under Installing removing expansion cards Page 90 2 Remove the battery from socket 3 Press the new battery into the socket applying slight pressure 4 Close the device 5 Check the firmware settings See also Hardware accessories Page 29 ...

Page 128: ...see important information in Open the device Page 85 An original spare part i e a single power supply of the same type T10 screwdriver Diagonal cutter Cable ties used to fix the power supply lines in the enclosure Procedure 1 Disconnect the cables from the drives and the motherboard 2 Remove the cable ties securing the power cables in the enclosure 3 Loosen the screws marked in the following pictu...

Page 129: ...nclosure of the new power supply 8 Install the new power supply 9 Fasten the power supply with the screws at the enclosure front 10 Connect the cables to the drives and the motherboard 11 Use cable ties to reattach the power supply cables to the enclosure 12 Close the device 13 Check the safe state of the device 14 Switch on the power supply See also Hardware accessories Page 29 ...

Page 130: ...e type Cross tip screwdriver P1 Procedure 1 Using the status display determine which module is defective status display lights on the module up red or not at all 2 Turn off the defective module using the On Off switch 3 Disconnect the defective module from the line voltage see Switching off the device Page 58 Pull the mains plug from the socket of the defective module 4 Loosen the marked screw of ...

Page 131: ...rom the line voltage see Switching off the device Page 58 The device is open see important information regarding this under Open the device Page 85 An original replacement part i e the enclosure of a redundant power supply of the same type Both modules of the redundant power supply are removed see Replacing redundant power supply AC module Page 130 Short Phillips screwdriver P1 Procedure 1 Turn th...

Page 132: ...backwards out of the device 8 Remove the mounting bracket from the enclosure of the old power supply 9 Mount the mounting bracket again as shown on the enclosure of the new power supply 10 Install the new enclosure do not however slide it all the way to the back so that there is enough space to connect the cables 11 Reconnect the cables to the drives motherboard and bus board 12 Note If expansion ...

Page 133: ...see important information in Open the device Page 85 The bus frame has been removed see Removing installing the bus frame Page 87 The expansion cards have been removed see Installing removing expansion cards Page 90 T10 screwdriver Procedure Removal 1 Remove the marked screws on the center rail of the bus frame Note If you have not installed any expansion cards also remove the screws from the righ...

Page 134: ...47E 134 Operating Instructions 11 2018 A5E45589180 AA 3 Detach the piggyback from the plug in connector and remove the piggyback upwards 4 Remove the marked screws on the center rail of the bus frame Procedure Installation Proceed in the opposite direction to install the bus board ...

Page 135: ...essor is operated with a higher clock frequency than permitted it can be destroyed or cause loss of data Operate the processor only at a clock frequency that is equal to or less than the permitted clock frequency Procedure 1 Remove the heat sink of the processor 2 Unlock the socket and lift the socket cover 3 Remove the processor Note The contact springs of the socket are highly sensitive to mecha...

Page 136: ... maintenance and repair 7 3 Removing and installing hardware SIMATIC IPC647E 136 Operating Instructions 11 2018 A5E45589180 AA See also Removing installing the bus frame Page 133 Hardware accessories Page 29 ...

Page 137: ...ettings as the configuration data of the device is deleted when the motherboard is replaced You can find information on this in the detailed firmware BIOS description see Important instructions and manuals for operating the device Page 11 Hexagon bolt screwdriver 5 mm and 5 5 mm for COM1 port and DVI D port Screwdriver T10 for fixing screws on the motherboard Procedure 1 Remove the following compo...

Page 138: ...one and fasten it 6 Reconnect the cables at the respective positions on the motherboard 7 Reinstall the following components one after another The heat sink of the processor The bus frame Page 133 8 Update the firmware updates accordingly to the motherboard version Please note during the update whether you are operating a device with or without a RAID system See also Installing removing expansion ...

Page 139: ...can find the Documentation and Drivers suite using which you can install all supplied software and drivers Procedure 1 Connect the supplied USB flash drive 2 Start the Documentation and Drivers suite from the USB flash drive by executing the START_DocuAndDrivers CMD file 3 Install the desired software and drivers 7 5 Configuring firmware BIOS You can find information on configuring firmware BIOS a...

Page 140: ...ce as of version 3 5 3 You will find detailed information on this software in SIMATIC IPC Image Partition Creator https support industry siemens com cs ww de view 21766418 en 7 7 Recycling and disposal The devices described in these operating instructions can be recycled thanks to their low level of pollutants Contact a certified disposal service company for electronic scrap for environmentally so...

Page 141: ...C 15 10 Input current Single power supply Continuous current at 100 V 6 A Continuous current at 230 V 3 A At startup 80 A for 3 6 ms Redundant power supply Continuous current at 100 V 5 A Continuous current at 230 V 2 5 A at startup 210 A for 1 65 ms for each module Information on the dimensioning of the fuses in the higher level plant circuits A fuse which is designed for a tripping current of ty...

Page 142: ...5 C according to DIN EN ISO 7779 all drives in operation CPU under heavy load 45 dB A at 25 C according to DIN EN ISO 7779 all drives in operation CPU under light load 35 dB A at 25 C according to DIN EN ISO 7779 silent fan profile stationary desktop drives are not active standard AC power supply Degree of protection Degree of protection 41 Front with closed front door 1 IP 20 on the rear accordin...

Page 143: ...28 A SSD SATA typical 0 8 A Hard disk drive 1 SATA typical values 0 6 A 0 3 A Hard disk drive 1 SATA type Enterprise typical values 0 5 A 0 7 A M 2 NVMe SSD 2 24 A Front fan 1 4 A Triple Head graphics card 3 3 A 1 5 A Single currents AC max permit ted 20 A 2 25 A 2 14 A 11 A 0 1 A 2 0 A 3 Single currents AC redundant max permitted 20 A 2 20 A 2 16 A 16 A 0 5 A 3 0 A Total power consumption per mis...

Page 144: ...1 SSD 2 5 drive SATA 0 02 A 3 6 W 1 x M 2 NVMe SSD 0 03 A 5 9 W Triple Head graphics card 0 14 A 32 8 W Hardware RAID controller 0 07 A 15 W Note Dimensioning of the fuses in the higher level plant circuits A fuse which is designed for a tripping current of typical 6 3 A is integrated in the power supply of the IPC Pulse current are also taken into consideration by the time lag type In the case of...

Page 145: ...C Output voltage current Voltage Maximum current Voltage stability 12 V 11 A 5 12 V 14 A 5 12 V 0 1 A 10 5 V 25 A 1 5 3 3 V 20 A 1 5 5 Vaux 2 A 2 5 3 1 The total output of the 5 V and 3 3 V voltage must be 190 W 2 2 5 A for 10 seconds The total sum of all voltages amounts to a max of 230 W The inrush current is 80 A for 3 6 ms Transient voltage interruption 20 ms 10 events h recovery time 1 s ...

Page 146: ...oltage Maximum current Voltage stability 12 V 16 A 2 5 12 V 16 A 2 5 12 V 0 5 A 10 5 V 20 A 1 5 3 3 V 20 A 1 5 5 Vaux 3 0 A 5 3 1 The total output of the 5 V and 3 3 V voltage must be 100 W 2 The total current of the 12 V voltage must be 25 A The total sum of all voltages amounts to a max of 230 W The inrush current of a plug in module is 210 A for 1 65 ms Transient voltage interruption 20 ms 10 e...

Page 147: ...to IEC 61000 4 4 burst 1 kV according to IEC 61000 4 5 surge symm 2 kV according to IEC 61000 4 5 surge symm Noise immunity on signal lines 2 kV per IEC 61000 4 4 burst length 3 m 1 kV per IEC 61000 4 4 burst length 3 m 2 kV according to IEC 61000 4 5 burst length 30 m Immunity to discharges of static electricity 6 kV contact discharge according to IEC 61000 4 2 8 kV air discharge according to IEC...

Page 148: ...titude of 1000 m to 3000 m Storage transport 1080 up to 660 hPa Corresponds to an altitude of 1000 m to 3500 m Mechanical ambient conditions Vibration Tested according to IEC 60068 2 6 10 cycles Operation 2 10 to 58 Hz 0 0375 mm 58 Hz to 500 Hz 4 9 m s2 Storage transport 5 up to 8 51 Hz amplitude 3 5 mm 8 51 up to 500 Hz 9 8 m s2 Resistance to shock Tested in accordance with IEC 60068 2 27 Operati...

Page 149: ...cal specifications of the motherboard See the note in Applicability of technical specifications Page 141 Chipset Intel GL82 C246 PCH Processor Intel Core i3 8100 4C 4T 3 6 GHz 6 MB cache Intel Core i5 8500 6C 6T 3 0 4 1 GHz 9 MB cache iAMT Intel Core i7 8700 6C 12T 3 2 4 6 GHz 12 MB cache iAMT Intel Xeon Processor E 2176G 6C 12T 3 7 4 7 GHz 12 MB cache iAMT RAID on board Intel PCH with Intel Rapid...

Page 150: ...Vaux 1 2 A Main memory interface 2400 MT s Expansion card slots Expansion card slots Bus board variant 1 2 x PCI with piggyback 2 x PCIe 4 slot 1 x PCI slot slot 1 1 x PCI slot slot 4 1 x PCIe x16 8 lanes slot slot 3 1 x PCIe x16 8 lanes slot slot 2 Bus board variant 2 2 x PCIe with piggyback 2 x PCIe 4 slot 1 x PCIe x16 8 lanes slot slot 2 1 x PCIe x16 8 lanes slot slot 3 1 x PCIe x16 4 lanes slo...

Page 151: ...Graphics 630 GT2 integrated in processor Intel Core i3 8100 Intel Core i5 8500 Intel Core i7 8700 Intel UHD Graphics P630 GT2 integrated in processor Intel Xeon Processor E 2176G Graphics memory Dynamic Video Memory Technology uses at least 32 MB in main memory Resolutions frequencies colors DVI up to 1920 1200 pixels at 60 Hz color depth up to 32 bit pixel DisplayPort up to 4096 2304 pixels at 60...

Page 152: ...evice 2 1500 mA high current 2 USB 3 1 Gen 1 USB 3 0 old Type A USB 3 1 SuperSpeed backwards compatible with USB 3 0 2 0 1 1 Front of device 2 900 mA high current 2 Ethernet 3 Ethernet interface RJ45 10 100 1000 Mbps 1 x Ethernet 1 Intel Jacksonville i219 LM AMT capable4 2 x Ethernet 2 3 Intel Springville i210 AT Wake on LAN Remote Boot and the Teaming modes are supported Adapter Fault Tolerance A...

Page 153: ... system Microsoft Windows 10 Enterprise 2016 LTSB 64 bit Multi Language Microsoft Windows Server 2016 Standard Edition including 5 Clients 64 bit Multi Language Multi Language User Interface MUI 5 languages German English French Spanish Italian You can find information on ordering Microsoft Windows operating system under Important instructions and manuals for operating the device Page 11 Boot mode...

Page 154: ...Technical specifications 8 12 Technical specifications of the operating systems SIMATIC IPC647E 154 Operating Instructions 11 2018 A5E45589180 AA ...

Page 155: ...structions 11 2018 A5E45589180 AA 155 Dimension drawings 9 9 1 Dimension drawing of the device Note IEC 60297 3 100 The system meets the requirements for 2U according to IEC 60297 3 100 Front view and top view All dimensions in mm ...

Page 156: ... Dimension drawing of the expansion cards SIMATIC IPC647E 156 Operating Instructions 11 2018 A5E45589180 AA All dimensions in mm 9 2 Dimension drawing of the expansion cards PCI PCIe a 106 7 mm 111 2 mm All dimensions in mm ...

Page 157: ...elescope rails Dimensions for bore holes for telescopic rails All dimensions in mm T1 0 1 mm T1 0 3 mm T1 0 5 mm Dimensions of telescopic rails from the Rittal Type company Type 3659 TS 3659 180 for 600 mm cabinet TS 3659 190 for 600 mm cabinet Dimensions of telescopic rails from the Heitec company RP 3659 180 for 600 mm cabinet RP 3659 190 for 600 mm cabinet ...

Page 158: ...Dimension drawings 9 3 Dimension drawing of the telescope rails SIMATIC IPC647E 158 Operating Instructions 11 2018 A5E45589180 AA ...

Page 159: ... interfer ence Industry EN 61000 6 4 EN 61000 6 2 Residential and commercial areas and small businesses EN 61000 6 3 EN 61000 6 1 The devices are compliant with EN 61000 3 2 Transient currents and EN 61000 3 3 Voltage fluctuation and Flicker 2014 35 EU Electrical equipment for use within specific voltage limits Low Voltage Directive Conformance with this standard has been verified according to EN ...

Page 160: ...been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord ance with the instruction man...

Page 161: ...tions 11 2018 A5E45589180 AA 161 Responsible party for Supplier s Declaration of Conformity Siemens Industry Inc Digital Factory Factory Automation 5300 Triangle Parkway Suite 100 Norcross GA 30092 USA mail to amps automation siemens com mailto amps automation siemens com ...

Page 162: ...ercial and light industrial environments This product meets the requirements of the standard EN 61000 6 3 Generic standards Emission standard for residential commercial and light industrial environments 10 7 Eurasion Customs Union EAC Identification for Eurasion Customs Union EAC Eurasian Conformity Customs union of Russia Belarus and Kazakhstan Declaration of conformity according to Technical Reg...

Page 163: ... and chipset four slots for memory modules internal and external interfaces FLASH BIOS and buffer battery Figure A 1 Preliminary image Remove motherboard and photograph it Slots for memory modules Processor Slot for the bus board Backup battery Technical features of the motherboard Technical features of the motherboard can be found under Technical specifications of the motherboard Page 149 ...

Page 164: ...1x Type A 2 COM1 X30 9 SATA 5 Port 5 18 Unlock ME 3 COM2 X31 10 SATA 4 Port 4 19 BIOS Recovery 4 DVI D X70 11 SATA 3 Port 3 20 On off button 5 DPP X71 X72 12 SATA 2 Port 2 21 Reset button 6 LAN 1 X1 P1 13 SATA 1 Port 1 22 CPU Power LAN 2 X2 P1 14 SATA 0 Port 0 LAN 3 X3 P1 15 Status indicator on front On off button Reset button 7 USB 3 1 X60 X65 4x type A 2x type C 16 USB 3 0 behind front door 2x T...

Page 165: ...S serial ATA Internal Voltage supply for serial ATA Connection for device fan Internal Power supply device fan monitoring controlled 4 pin pin header Connection of SCSI activity LED Internal SCSI activity connector Type JST B2B PH SM3 TB Input for SCSI drive activity display Internal USB3 USB2 interface Internal For connecting the USB cable to the front panel of the computer Internal USB2 interfac...

Page 166: ... TB NOTICE Observe safety information Only use this interface for maintenance purposes You should observe the warnings in Open the device Page 85 Pin Name Meaning 1 GND Ground 2 Reset Input 0 V level means reset A 2 4 Power button Type JST B2B PH SM3 TB NOTICE Observe safety information Only use this interface for maintenance purposes You should observe the warnings in Open the device Page 85 Pin ...

Page 167: ...nal 7 GND Ground 8 GND Ground 9 GND Ground 10 Key A 2 6 Internal interface connector USB 3 0 USB 2 0 Pin Name Meaning USB3 USB3 USB 2 0 contacts A1 VCC 5 V fused A2 SSRX Data input USB3 A3 SSRX Data input USB3 A4 GND Ground A5 SSTX Data output USB3 A6 SSTX Data output USB3 A7 GND Ground A8 Data Data channel USB2 bidirectional A9 Data Data channel USB2 bidirectional A10 Reserved 5 V fused or ground...

Page 168: ...undant PS 6 Reserved Reserved for fan failure of redundant PS 7 Quittung_Status Output Acknowledgment of acoustic alarm signal of redundant power supply signal is open when module is switched on 8 Ground A 2 8 Fan port Pin Name Meaning 1 GND Ground 2 VCC 12 V fused 3 Tacho signal Input monitoring signal 4 PWM Output speed setting A 2 9 Supply for the serial ATA drives Pin Name Meaning 1 12 V Outpu...

Page 169: ... A16 PCIEX16_RX_P 15 SDVO_CTRLCLK B17 A17 PCIEX16_RX_N 15 GND B18 A18 GND PCIEX16_TX_P 14 B19 A19 n c PCIEX16_TX_N 14 B20 A20 GND GND B21 O21 PCIEX16_RX_P 14 GND B22 A22 PCIEX16_RX_N 14 PCIEX16_TX_P 13 B23 A23 GND PCIEX16_TX_N 13 B24 A24 GND GND B25 A25 PCIEX16_RX_P 13 GND B26 A26 PCIEX16_RX_N 13 PCIEX16_TX_P 12 B27 A27 GND PCIEX16_TX_N 12 B28 A28 GND GND B29 A29 PCIEX16_RX_P 12 n c B30 A30 PCIEX1...

Page 170: ... A55 GND GND B56 A56 PCIEX16_RX_P 6 GND B57 A57 PCIEX16_RX_N 6 PCIEX16_TX_P 5 B58 A58 GND PCIEX16_TX_N 5 B59 A59 GND GND B60 A60 PCIEX16_RX_P 5 GND B61 A61 PCIEX16_RX_N 5 PCIEX16_TX_P 4 B62 A62 GND PCIEX16_TX_N 4 B63 A63 GND GND B64 A64 PCIEX16_RX_P 4 GND B65 A65 PCIEX16_RX_N 4 PCIEX16_TX_P 3 B66 A66 GND PCIEX16_TX_N 3 B67 A67 GND GND B68 A68 PCIEX16_RX_P 3 GND B69 A69 PCIEX16_RX_N 3 PCIEX16_TX_P ...

Page 171: ...T_RST_N_BUFF PCI1_PCLK B13 A13 GND GND B14 A14 PCI_GNT_N 1 PCI_REQ_N 1 B15 A15 PCI_GNT_N 2 PCI_REQ_N 2 B16 A16 GND P5V B17 A17 PME PCI_AD 31 B18 A18 PCI_AD 30 PCI_AD 29 B19 A19 P3V3 GND B20 A20 PCI_AD 28 PCI_AD 27 B21 O21 PCI_AD 26 PCI_AD 25 B22 A22 GND P3V3 B23 A23 PCI_AD 24 PCI_CBE_N 3 B24 A24 n c PCI_AD 23 B25 A25 P3V3 GND B26 A26 PCI_AD 22 PCI_AD 21 B27 A27 PCI_AD 20 PCI_AD 19 B28 A28 GND P3V3...

Page 172: ...54 A54 PCI_AD 0 P5V B55 A55 P5V P5V B56 A56 P5V P5V B57 A57 PCIE_1X4X AUX_5V B58 A58 GND WAKE1 B59 A59 PLT_RST_N_PCIE4X GND B60 A60 PS_ON GND B61 A61 PS_PWRGD n c B62 A62 GND n c B63 A63 GND GND B64 A64 PCIE_TX_P 1 GND B65 A65 PCIE_TX_N 1 PCIE_RX_P 1 B66 A66 GND PCIE_RX_N 1 B67 A67 GND GND B68 A68 PCIE1_ECLK GND B69 A69 PCIE1_ECLK_N PCIE_TX_P 2 B70 A70 GND PCIE_TX_N 2 B71 A71 GND GND B72 A72 PCIE_...

Page 173: ...our device configuration one of the following bus board versions is built into your device When inserting PCI PCIe cards adhere to the slot specification 3rd generation PCIe slots Gen 3 are with the same number of lanes nearly twice as powerful as 2nd generation slots Gen 2 Bus boards are available in three versions Variant 1 4 slot 2 x PCI 2 x PCIe with piggyback The following figure shows the bu...

Page 174: ... device Slot 4 8 x PCIe x16 8 lanes slot piggy back Associated name on the rear of the device Slot 3 8 x PCIe x16 8 lanes slot piggy back Associated name on the rear of the device Slot 2 Slot M 2 NVMe PCIe Key M x4 4 lane Slot 5 internal Variant 3 2 slot 2 x PCIe without piggyback The following figure shows the bus board 1 x PCIe x16 4 lanes Associated name on the rear of the device Slot 4 Slot PC...

Page 175: ...r Windows 1 Press the Windows key and R simultaneously 2 Enter msinfo32 in the Open field 3 Confirm your entry with OK Applications which place high demands on interrupt performance require a fast interrupt hardware response time In order to enable fast hardware response time the PCI hardware interrupt may only be allocated to one resource Variant 1 4 slot 2 x PCI 2 x PCIe with piggyback For detai...

Page 176: ... 0 1 1 PCH Port 21 Bus APIC Interrupt INT A PIRQ A PIRQ C PIRQ A PIRQ B PIRQ A INT B PIRQ B PIRQ D PIRQ B PIRQ C PIRQ B INT C PIRQ C PIRQ A PIRQ C PIRQ D PIRQ C INTD PIRQ D PIRQ B PIRQ D PIRQ A PIRQ D Variant 3 2 slot 2 x PCIe without piggyback For details on this bus board version see Expansion card slots on the bus board Page 173 Slot Connector Type Slot 1 PCIe Gen3 4 lane Slot 4 PEG Gen3 16 lan...

Page 177: ...esses memory allocation interrupt allocation DMA channels are dynamically assigned by the firmware or the operating system based on the hardware equipment drivers installed expansion cards and connected external devices The assignment is made automatically and depends on the requested resources of the connected devices and installed components Due to this configuration dependency clear statements ...

Page 178: ...e intended use Interface Connector Description Assignment COM X30 X31 9 pin standard plug 12 V USB 3 1 Type A X60 X62 X64 X65 USB3 Port 0 1 USB2 Port 0 1 interface side 3 3 V 900 mA up to 10 Gbps USB 3 1 Type C X61 X63 USB3 Port 0 1 USB2 Port 0 1 interface side 5 V 1 5 A to 3 0 A up to 10 Gbps Ethernet 1 2 and 3 X4 X2 X3 RJ45 up to 1 Gbps DVI D X70 24 pin DVI D female connector 3 3 V 500 mA DPP X7...

Page 179: ...0000 0CF7 415 PCI Express Root Complex 0000 0020 0000 0021 2 Programmable Interrupt Controller 0000 0024 0000 0025 2 Programmable Interrupt Controller 0000 0028 0000 0029 2 Programmable Interrupt Controller 0000 002C 0000 002D 2 Programmable Interrupt Controller 0000 002E 0000 002F 2 Motherboard resources 0000 0030 0000 0031 2 Programmable Interrupt Controller 0000 0034 0000 0035 2 Programmable In...

Page 180: ...0B2 0000 00B3 2 Motherboard resources 0000 00B4 0000 00B5 2 Programmable Interrupt Controller 0000 00B8 0000 00B9 2 Programmable Interrupt Controller 0000 00BC 0000 00BD 2 Programmable Interrupt Controller 0000 00F0 0000 00F0 2 Numeric data processor 0000 02F8 0000 02FF 8 COM 2 0000 03F8 0000 03FF 8 COM 1 0000 04D0 0000 04D1 2 Programmable Interrupt Controller 0000 0680 0000 069F 32 Motherboard re...

Page 181: ...ts The functions are assigned different interrupts depending on the operating system The APIC mode is used The table describes the assignment of the interrupts in the delivery state of the device X Interrupt in APIC mode 1 Host PCI IRQ A to H is assigned to IRQ 16 to 23 permanently in APIC mode A specific assignment cannot be forced ...

Page 182: ... function from to FED1 0000 FED1 7FFF 4k Motherboard resources FED8 0000 FED1 8FFF 4k Motherboard resources FED9 0000 FED1 9FFF 5k Motherboard resources E000 0000 EFFF FFFF 8k Motherboard resources FED2 0000 FED3 FFFF 8k Motherboard resources FED9 0000 FED9 3FFF 2k Motherboard resources FED4 5000 FED8 FFFF 5k Motherboard resources FEE0 0000 FEEF FFFF 8k Motherboard resources FED0 0000 FED0 03FF Hi...

Page 183: ...18 A5E45589180 AA 183 A 6 Assignment of expansion interfaces to the software in the TIA Portal CP assignment The table below shows the correlation between enclosure labeling of the IPC expansion slots and the labeling that is used during assignment of interfaces to the software in the TIA Portal Enclosure labeling TIA Portal 1 X100 2 X101 3 X102 4 X103 ...

Page 184: ...Hardware description A 6 Assignment of expansion interfaces to the software in the TIA Portal CP assignment SIMATIC IPC647E 184 Operating Instructions 11 2018 A5E45589180 AA ...

Page 185: ...ur local representative http www automation siemens com mcms aspa db en Pages default aspx Training center http sitrain automation siemens com sitrainworld AppLang en Industry Mall https mall industry siemens com When contacting your local representative or Technical Support please have the following information at hand Article number of the device MLFB BIOS version for industrial PC or image vers...

Page 186: ...er cord or the monitor cable is not connected Check if the power cord is properly connected to the monitor and to the system unit or to the grounded shockproof power outlet Check to make sure the monitor cable is properly connected to the system unit and the monitor Contact your technical support team if the screen still remains dark after all these controls and measures BIOS configuration error M...

Page 187: ...ead Replace the backup battery USB device not responding USB ports are deactivated in the firmware BIOS Use a different USB port or activate the port Operating system does not support XHCI Activate the firmware setting PS 2 Emulation in the firmware BIOS under Advanced USB Configura tion USB 2 0 3 0 device connected although USB 2 0 3 0 is deactivat ed Activate the USB Operating system does not su...

Page 188: ... does not boot or Boot device not found is displayed The boot medium is not ap proved Set the boot priority to Enabled in the firmware BIOS under Boot Boot device The boot device is not in first place of the boot priority in the BIOS setup Change the boot priority in the firmware BIOS un der Boot Boot device The boot data storage medium is set up with GPT and UEFI boot is deactivated in the firm w...

Page 189: ...dundant hardware inter rupts and or DMA channels Signal frequencies or signal levels are not adhered to Different pin assignment Check your computer configuration If the computer configuration corresponds to the delivery state contact your technical support team In the case of a change in the configuration restore the delivery state To do this remove the expansion card and restart the device If th...

Page 190: ...Technical support B 2 Troubleshooting SIMATIC IPC647E 190 Operating Instructions 11 2018 A5E45589180 AA ...

Page 191: ...s The symbols on your device may vary in some details from the symbols shown in the following tables C 2 Safety Symbol Meaning Symbol Meaning Warning observe the supplied docu mentation Lock is closed Attention radio equipment Lock is open Disconnect the power plug before opening Opening for Kensington lock Attention ESD Electrostatic sensitive device Warning of hot surface C 3 Operator controls S...

Page 192: ...rmation in the operating instructions for your device Symbol Meaning Symbol Meaning Approved for Australia and New Zea land Marking for the Eurasian Customs Union Approved for China Test mark of Factory Mutual Re search CE markings for European countries Marking of Federal Communications Commission for the USA EFUP Environment Friendly Use Period marking for China Approved for Korea Test mark of t...

Page 193: ...ve conductor terminal PS 2 keyboard interface Connection for functional earthing equipotential bonding line Multimedia Card Reader DisplayPort interface Smart Card Reader DVI port Line In LAN interface not approved for con necting WAN or telephone Line Out Serial port Microphone input USB port Universal Audio Jack USB 2 0 high speed port Headphone output USB 3 0 super speed port USB 3 1 SuperSpeed...

Page 194: ...Markings and symbols C 5 Interfaces SIMATIC IPC647E 194 Operating Instructions 11 2018 A5E45589180 AA ...

Page 195: ...erface CP Communication Processor Communication computer CPU Central Processing Unit CPU CSA Canadian Standards Association Canadian organization for tests and certifications according to own or binational standards with UL USA standards DC Direct Current DC current DRAM Dynamic Random Access Memory DMA Direct Memory Access Direct memory access DOS Disk Operating System Operating system without GU...

Page 196: ...n for operation on public networks PIC Programmable Interrupt Controller Programmable interrupt controller PXE Preboot Execution Environment Software for running new PCs without hard disk data via the network RAID Redundant Array of Independent Disks Redundant drive array SATA Serial Advanced Technology Attachment SDRAM Synchronous DRAM SMART Self Monitoring Analysis and Reporting Technology Hard ...

Page 197: ...p 140 Data exchange 55 Degree of protection 142 Device fan 122 124 Maintenance interval 121 Removing and installing 122 124 DiagBase SIMATIC IPC DiagBase DiagMonitor SIMATIC IPC DiagMonitor Dimension drawings 155 DisplayPort Position of the interface 20 Documentation 11 DPP DisplayPort Drive drive in the removable tray 104 Replace in drive cage type B 109 Drive cage type A Drive slots 101 102 103 ...

Page 198: ...tition Creator 140 Immunity to interference 38 Industry Mall 29 Inrush current Redundant power supply 146 Single power supply 145 Installation Expansion cards 91 Interfaces at the front of the device 21 On the device rear 20 Interrupt 175 IRQ assignment 182 IT communication 55 L Labeling 162 Korea 162 LAN Ethernet LEDs Status displays Limitation of liability 40 M Main memory 149 Manuals 11 Marking...

Page 199: ...of the device 19 Redundant power supply Inrush current 146 Lock for power plug 52 Output voltage 146 Sockets for power plug 21 Voltage interruption transient 146 Redundant power supply AC Changing 131 Remote maintenance software SIMATIC IPC Remote Manager Remote Manager SIMATIC IPC Remote Manager Removable tray Changing the backplane board 106 Removal Device fan 122 124 Reset button 23 RS232 COM1 ...

Page 200: ...itching on Configure automatic startup 57 Switching on the device 57 System resources 179 I O address allocation 179 T Telescopic rails Mounting holes 46 Technical specifications basic configuration 153 TPM Trusted Platform Module Transportation 35 Trusted Platform Module 84 U Uninterruptible power supply Changing the module of the redundant power supply 130 USB 3 1 Position of the interfaces 20 2...

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