SIMATIC IPC427E
Operating Instructions, 09/2017, A5E37454814-AB
139
Technical support
A
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
●
Technical support (
https://support.industry.siemens.com
●
Support request form (
http://www.siemens.com/automation/support-request
●
After Sales Information System SIMATIC IPC/PG (
●
SIMATIC Documentation Collection (
http://www.siemens.com/simatic-tech-doku-portal
●
Your local representative (
http://www.automation.siemens.com/mcms/aspa-
●
Training center (
http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en
●
Industry Mall (
https://mall.industry.siemens.com
When contacting your local representative or Technical Support, please have the following
information at hand:
●
MLFB of the device
●
BIOS version for industrial PC or image version of the device
●
Other installed hardware
●
Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (