Siemens OPTIPOINT 500 Service Manual Download Page 119

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P31003-E8400-A100-3-7620
Service Manual

Z-1

Index

Accessories 2-16
Asset ID 2-20

Block diagram telephone layout 3-7

Configuration 2-1
Configuration notes 2-9, 5-2
Control panel 3-1

Data protection 1-2
Data security 1-3
Desk microphone 2-16

Environmental conditions 2-20
ESD 1-1
External speaker 2-16

IP administration via optiset E 7-22

Key labeling program 2-19
Keypad 3-1

Lists of spare parts 9-1
Local power supply unit 2-18

Observing business and data secrecy  1-2
optiPoint 500 2-16
optipoint 500 2-16
optiPoint 500 acustic adapter  5-4
optiPoint 500 advance 2-8
optiPoint 500 analog adapter  5-4
optiPoint 500 basic  2-6

Summary of Contents for OPTIPOINT 500

Page 1: ...optiPoint 500 Service Manual System Specific Telephones Key Modules Adapters Accessories Service Providers P31003 E8400 A100 3 7620 ...

Page 2: ...forms to the EU guideline 1999 5 EG as attested by the CE mark This device has been manufactured in accordance with our certified envi ronmental management system ISO 14001 This process ensures that en ergy consumption and the use of primary raw materials are kept to a mini mum thus reducing waste production Siemens AG 2003 Information and Communication Networks Hofmannstraße 51 D 81359 München Ge...

Page 3: ...tions 2 9 2 4 1 optiPoint 500 key module 2 10 2 4 2 Busy Lamp Field BLF 2 11 2 4 2 1 Power Supply 2 11 2 4 2 2 Connection to the Terminal 2 13 2 4 3 optiPoint 500 signature module HiPath 4000 only 2 15 2 5 Accessories 2 16 2 5 1 External Speaker Desk Microphone 2 16 2 5 2 optiPoint Headsets 2 17 2 5 3 Local Power Supply Unit 2 18 2 5 4 Accessory Pack 2 19 2 5 5 Online Key Labeling Tool 2 19 2 5 6 ...

Page 4: ...nt 500 ISDN Adapter 5 10 5 5 optiPoint 500 Phone Adapter Host Client 5 11 5 6 optiPoint 500 recorder adapter 5 12 5 7 Port Overview 5 15 6 CallBridge 6 1 6 1 CallBridge TU 6 1 6 2 CallBridge for Data 6 2 7 IP Adapter 7 1 7 1 optiPoint IPadapter Installation 7 2 7 2 Connection to the Terminal 7 3 7 3 Connection to the System 7 4 7 4 Administration Via the Web Browser 7 5 7 5 Administration via opti...

Page 5: ...P31003 E8400 A100 3 7620 Service Manual 0 3 Index Z 1 ...

Page 6: ...P31003 E8400 A100 3 7620 0 4 Service Manual ...

Page 7: ...ephone optiPoint 500 advance 5 3 Figure 5 2 Recorder adapter 5 12 Figure 5 3 Connection example host SPA Client 2 SNG Power supply unit dependent on the configuration5 14 Figure 7 1 System connection of optiPoint IPadapter 7 2 Figure 7 2 Overview connecting an optiPoint IPadapter to the terminal 7 3 Figure 7 3 Overview connecting an optiPoint IPadapter to the system 7 4 Figure 7 4 Electrical conne...

Page 8: ...P31003 E8400 A100 3 7620 0 2 Service Manual ...

Page 9: ... 2 17 Table 2 7 Environmental conditions 2 20 Table 2 8 UP0 E interfaces technical data 2 21 Table 3 1 Telephone test for HiPath 4000 Hicom 300 H 3 4 Table 7 1 Pin assignment 7 4 Table 7 2 FTP parameters 7 14 Table 7 3 Error messages 7 15 Table 9 1 opiPoint 500 models 9 1 Table 9 2 optiPoint 500 adapters 9 1 Table 9 3 optiPoint 500 without HS 9 2 Table 9 4 optiPoint 500 handset with without logo 9...

Page 10: ...P31003 E8400 A100 3 7620 0 2 Service Manual ...

Page 11: ... sockets are available for connecting the required local power supply units Damage to the Equipment Only use tools and testers suitable for the job Do not put devices with external damage into service Laying Cables Lay the power and connection cables in such a way as to avoid accidents no tripping and damage to the cables Troubleshooting and Replacing Boards Note the following when replacing board...

Page 12: ... Bundesdatenschutzgesetz BDSG For other countries please follow the appropriate national laws The aim of data protection is to protect the rights of individuals being affected by use of their personal data Guidelines for Members of Siemens Staff Siemens staff are required to observe business and data secrecy as a result of the company s work rules In order to ensure that the statutory requirements...

Page 13: ...by writing them down on a piece of paper or through other means Ensure that no unauthorized person is able to process store modify transmit disable de lete or use customer data in any way Prevent unauthorized persons from gaining access to data media e g on backup disks or printed reports This applies to service calls as well as to storage and transport Ensure that data media which are no longer r...

Page 14: ...General Service Information Nur für den internen Gebrauch P31003 E8400 A100 3 7620 1 4 Service Manual Safety Symbols ...

Page 15: ...The numerous control functions are clearly laid out in submenus and can be read on the display excluding entry model Features can also be selected directly via the service key using a code Important functions can be programmed on individual function keys optiPoint 500 telephones entry economy basic standard advance Function keys with LEDs 8 12 12 12 19 12 key keypad 2 keys plus minus Open listenin...

Page 16: ...on via integrated USB 1 1 interface excluding entry and special USB client cables with right angle plug CTI applications based on CallBridge TU for TAPI 2 1 available free of charge on the intra net prerequisite Windows 98 SE or Windows 2000 In optiPoint 500 advance only 12 of the 19 Hicom HiPath function keys are configurable The remaining function keys can however be assigned destination call nu...

Page 17: ...dapters for optiset E 5 volt technology and optiPoint 500 telephones 3 3 volt technology are not interchangeable PC connection to optiPoint 500 via USB1 1 interface except for the entry and economy models only possible with Windows 98 SE or Windows 2000 with USB support optiPoint 500 USB client interface conforming to USB Specification 1 1 USB cable with right angle plug available for optiPoint 50...

Page 18: ...hich a display is not required e g lifts entrance halls etc Figure 2 1 optiPoint 500 entry Controls Connectivity 8 function keys with LEDs 2 adjustable keys plus minus for ringer volume ringer pitch alerting tone open listening not speakerphone mode Suitable for wall mounting no adapter slots Table 2 1 Features of optiPoint 500 entry ...

Page 19: ...ivity 12 function keys with LEDs Open listening Alphanumeric LCD display with two lines and 24 characters per line tiltable 3 dialog keys for interactive user prompting Yes Back and Next 2 adjustable keys plus minus for ringer volume ringer pitch alerting tone display contrast Suitable for wall mounting None Table 2 2 Features of optiPoint 500 economy ...

Page 20: ...hanumeric LCD display with 2 lines and 24 characters per line 3 dialog keys for interactive user prompts Yes Back and Continue 2 adjustable keys plus minus for ringer volume ringer pitch alerting tone display contrast Suitable for wall mounting USB 1 1 interface 1 adapter slot 1 interface for max 2 key modules optiPoint 500 Key Module optiPoint 500 Signature Module Table 2 3 Features of optiPoint ...

Page 21: ...adaptation Tiltable alphanumeric LCD display with 2 lines and 24 characters per line 3 dialog keys for interactive user prompts Yes Back and Continue 2 adjustable keys plus minus for ringer volume ringer pitch handsfree quality alerting tone display contrast Suitable for wall mounting USB 1 1 interface 1 adapter slot 1 interface for max 2 key modules optiPoint 500 key module optiPoint 500 signatur...

Page 22: ... keys with LEDs Full duplex speakerphone mode with echo sup pression for room adaptation Tiltable alphanumeric LCD display with 2 lines and 24 characters per line additional with background lighting remains lit for approx 5 s 3 dialog keys for interactive user prompts Yes Back and Continue 2 adjustable keys plus minus for ringer vol ume ringer pitch handsfree quality alerting tone and display cont...

Page 23: ...y be necessary depending on the range and number of key modules max 2 Use the optiPoint 500 Telephone Test Feeding Range service menu items to check if the power supply is sufficient optiPoint 500 entry cannot be configured as the primary telephone in a primary client con figuration see Section 5 5 on page 5 11 Whenever making changes to the configuration disconnect the primary telephone from Hi c...

Page 24: ... basic standard and ad vance models is used for saving call numbers and functions e g callback conference last number redial etc It features 16 function keys 16 LEDs for visual signaling of the activated functions and keys Shift key One of the keys is assigned the shift function 30 name destination keys can be programmed using the shift key Physical mounting 16 function keys 16 LEDs ...

Page 25: ...power supply If you want to connect two BLFs you need only one local power supply for them both i e the power supply of the first BLF can be used for the sec ond BLF as well The BLF uses the same power supply power supply unit 2x35V and connector as the optiPoint 500 a b adapter also see chapter Accessories Mains adapter The output of power supply must be connected directly with the optiPoint BLF ...

Page 26: ...400 A100 3 7620 2 12 Service Manual Module Options Figure 2 6 Power supply to BLF When connecting the BLF the configuration should be checked to ensure that it cor responds with the telephones auxiliary modules which are connected ...

Page 27: ...e terminal first in combination C and D in connection with a key module With releases lower than 3 0 it is not possible to use an optiPoint 500 advance with the connection configurations C and D optiPoint 500 Phone optiPoint BLF optiPoint 500 Phone optiPoint BLF optiPoint BLF optiPoint 500 Phone optiPoint Key Module optiPoint BLF optiPoint 500 Phone optiPoint Key Module optiPoint BLF optiPoint BLF...

Page 28: ...1003 E8400 A100 3 7620 2 14 Service Manual Module Options Interface Description MW8 8 RJ45 Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 side car CS SPI master out slave in nc 3 3V nc DGND SPI clock SPI master in slave out ...

Page 29: ...grammable I2C cards are required for using signature modules These can be obtained from Siemens AG Rainer eickholt fthw siemens de see Section 9 3 The optiPoint 500 signature module is a chip card reader add on device for the basic standard and advance models The key module is a simple option for upgrading an existing telephone to chip card technology Physical mounting ...

Page 30: ...dy to record The microphone can be switched off by pressing the mute key Deactivation is confirmed when the LED goes out optiset E External Speaker The active external speaker enhances the speaker already integrated in the telephone and im proves the acoustic features and is therefore most suitable for telephone conferences When the external speaker is connected to the power network an LED lights ...

Page 31: ...ssories such as ear cushions earpieces clothing clips adapter sets for glasses fast on clips head clips and extension cords are available from your Siemens con sultant Headset Order Number Connect to Encore monaural L30460 X1282 X1 optiPoint 500 advance or optiPoint 500 basic with acoustic adapter or optiPoint standard 500 with acoustic adapter The acoustic adapter also supports the ex tended cord...

Page 32: ...e If a local power supply is connected in front of the client telephone the phone adapter detects this local power supply via pins 2 5 and turns off the power to the client telephone In this case only the signals are received via the UP0 E interface If the power to the client fails the phone adapter reactivates the power supply If the local power supply unit is connected in front of a primary tele...

Page 33: ...ns for all options additional system specific instructions optiset E Cordless E etc Further CDs can be ordered at a charge Up to date documents CD contents on the Internet www hipath com 2 5 5 Online Key Labeling Tool This tool is used for labeling the optiPoint 500 telephone keys It offers key labeling with user specified text or a selection from the features lists printing of a PDF file on compa...

Page 34: ... asset ID is stored in four bytes each composed of eight bits 2 6 2 Environmental Conditions Environmental conditions apply to all optiPoint telephones adapters and key modules Significance of the bit field Year Week Day Design Factory Test bay Serial no 4 bits 6 bits 3 bits 3 bits 2 bits 2 bits 12 bits 32 MSB MSB most significant bit LSB 1 LSB least significant bit Ambient temperature Relative hu...

Page 35: ...1 1 Interface optiPoint 500 telephones are upgraded with a USB interface with the exception of optiPoint 500 entry This is the basis for PC supported telephony TAPI CallBridge TU and CallBridge for data are TAPI Service Providers for CTI solutions Telephones can communicate with the PC using these Data transmission via the PC s USB interface using CAPI e g direct Internet access fax transmission e...

Page 36: ...Product Description P31003 E8400 A100 3 7620 2 22 Service Manual Technical Data ...

Page 37: ...hes used on furniture the possibility of housing components being damaged or leaving unsightly marks cannot be completely ruled out Siemens does not assume any liability for any damage associated with where the tele phone set is mounted When setting up the telephones make sure that they are not exposed to direct sunlight and are not in the direct vicinity of a heat source 3 3 Keypad and Control Pa...

Page 38: ...he Plus Minus Key Simultaneously A specific feature can be configured in Hicom HiPath e g volume control when the plus and minus keys are pressed at the same time 3 4 Date and Time Indicator All optiPoint 500 telephones with displays economy basic standard advance have a date time indicator As indicated in CorNet TS the telephone only maintains the clock while Hicom HiPath are re sponsible for set...

Page 39: ...Figure 3 2 Jacks on the underside of the telephone optiPoint 500 advance 7 When changing or expanding an existing configuration first unplug the host connect the extension and then plug the host back in USB RJ45 jack for key modules or signature modules RJ11 Hicom jacks Above RJ8 headset advance only Below RJ8 handset Adapter slots 1 x basic and standard 2 x advance ...

Page 40: ...being supplied a light grey pixel pattern is visible Code number Menu text Action after pressing OK 91 LED Start the LED test 92 Screen Start the screen tests 93 Keys Start the key test 94 Audio Go to the audio test submenu 941 Speaker Test the speaker volume 7 levels 942 Handset Test the handset volume 7 levels 943 Ringer volume Change the ringer volume 7 levels 944 Ringer pitch Change the ringer...

Page 41: ... HiPath 3000 V3 0 V3 0 and ear lier and Hicom 150 H instead they are treated like optiset E telephones optiPoint 500 advance telephones are not released for sale on HiPath 3000 Version 3 0 and earlier Only HiPath 3000 V3 0 and later fully support the optiPoint 500 IDs optiPoint 500 telephone Generation recognition by Hicom 300 H optiPoint 500 entry optiset E basic optiPoint 500 economy optiset E a...

Page 42: ... max 4 8 the system generates an optiset E advance plus comfort with optiset E key module for the optiPoint 500 advance This combination is also recognized by HiPath 3000 Manager E Hicom Assistant E Office The 4 8 function keys of the optiset E advance plus comfort and the first 7 keys of the optiset E key module are used for programming the 4 15 function keys of the optiPoint 500 advance ...

Page 43: ...P31003 E8400 A100 3 7620 Service Manual 3 7 Nur für den internen Gebrauch Startup Block Diagrams 3 7 Block Diagrams Figure 3 3 optiPoint 500 entry economy block diagram ...

Page 44: ...Startup Nur für den internen Gebrauch P31003 E8400 A100 3 7620 3 8 Service Manual Block Diagrams Figure 3 4 optiPoint 500 basic standard and advance block diagram ...

Page 45: ...criber interfac es of the HiPath system to the user s four wire S0 interface UP0 E UP0 UP0 E UP0 E Video Kommunikation PC mit ISDN Karte optiset E optiset E set 551 optiset E ISDN adapter PNT 520 8 8 2 2 S Bus 0 S Bus 0 S0 S0 PNT PNTQ PNT E optiset E distance adapter U U P0 2B1Q U2B1Q Hicom max 8 Endgeräte max 8 Endgeräte optiPoint 500 optiPoint 500 HiPath Hicom up to 8 telephones Video communicat...

Page 46: ...S0 bus interfaces at great distances from the Hicom system connecting up to eight telephones and using fewer cables and system ports 4 4 Distance Adapter UCON S and M at Hicom 300 300 E and HiPath 4000 Distance adapters increase the optiPoint 500 telephone range from 1 000 m to a total of 8 000 m depending on the cable type The range between the optiPoint 500 distance adapter and telephone is limi...

Page 47: ...apters and Ports The optiPoint 500 adapter concept facilitates the flexible extension of the optiPoint 500 basic standard and advance system telephones Comparison of optiset E Adapters and optiPoint Option Adapters Local power supply unit recommended Local power supply unit required ...

Page 48: ... making changes to the configuration disconnect the host telephone from Hi com HiPath Doing so triggers a reset when the adapter is connected again providing the system with the new configuration in the setup message A powered telephone can be connected to the ISDN adapter When connecting a terminal that does not have a separate power supply an additional power supply unit is required By default t...

Page 49: ... Slots Figure 5 1 Jacks on the underside of the telephone optiPoint 500 advance You can plug adapters into slots on the underside of the telephones 7 When changing or expanding an existing configuration first unplug the host connect the extension and then plug the host back in Adapter slots 1 x basic and standard 2 x advance ...

Page 50: ... an integrated headset port on the underside of the device Notes on the acoustic adapter When using an external microphone and an external speaker the internal components are switched off in speakerphone mode sense lead The type of telephone determines the handsfree operation Microphones which are con nected to the acoustic Adapter will not be supported by optiPoint 500 basic Except for call signa...

Page 51: ...peakers You can also use the volume control on the external amplifier to adjust the volume of the external speaker Pin assignments Desk Microphone and External Speaker MW 8 8 External Speaker Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 U GND NF Sens LS_SENS LSP NC DGND Internal resistance 0 ohms 10 µF Level with PCM 20dBm 4 8 dBm at volume level 8 0 775 V 0 dBm Sense lead to GND Int speaker de...

Page 52: ...vated Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 TX GND TX_AUD RX_AUD RX_AUD TX_AUD RX_BUS Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 NA ACT1 RING RING ACT2 NA The electrical values comply with FTZ 121TR9 5 Audio transmission from one headset is routed to the other headset recommended by Plantronics The way in which this option interacts with the telephone and the CS is described by the CorNet TS la...

Page 53: ...ontact adapter the power supply must range from 24 volts to a maximum of 60 volts and the lamp itself should not exceed 5 watts You can of course connect a relay instead of the lamp taking care not to exceed the connection values mentioned above 2 Second contact PIN 4 and 5 This provides the ring input status This contact can provide an external signaling mechanism when the telephone rings This is...

Page 54: ... basic device provided that a B channel is available During adapter initialization country specific information such as impedance and flash signal duration is loaded You can connect an external ringer secondary bell for the telephone via TA a b The AC bell which can be connected instead of an analog terminal is treated like a phys ical device source and receives signals from the system Administrat...

Page 55: ...B channel lines are busy Ring sequence 2 2 Supports only DTMF with flash No ground signaling allowed MW 6 4 RJ11 8 connector The adapter does not support the following functions Voice mail servers with analog interface Message waiting LED Dictation equipment Speaker Announcement device such as start stop Screen keys PC connected to RS232 and A B C D keys on the enhanced telephone Telephone active ...

Page 56: ...minating point with support for 2B D channels MW 8 8 connector according to CCITT Recommendation I 430 Pin assignment in accordance with ISO 8877 Support for point to point and passive bus connections Wired for short passive bus configurations Cable lengths cables can be a maximum of 100 meters long with a cable impedance of 75 ohms They can be up to 200 meters with a cable impedance of 150 ohms a...

Page 57: ...nd B channel The connected client phone can send and receive calls independently of the host telephone s connection status Functional Description The phone adapter has a single MW6 modular connector with 4 pins that supply the interface for the client phone Restriction Range limited to 100 meters If you need to extend the range or operate additional options a local power supply unit is required se...

Page 58: ...specification for Symphony The CS can detect a second headset af ter it has been plugged into this option Interface Description When a second handset is connected the uplink beep capability is provided by adding the beep and uplink audio during the beep A beep detection circuit activates the uplink beep when the switch recorder generates the beep signal thus maximizing the echo reflection attenuat...

Page 59: ... adapter must meet the same requirements as those connected to the headset adapter Recorders that are connected to the headset plus adapter must meet the following require ments The headset plus adapter already contains an electrical isolator for the recorder port Pin 1 2 3 4 5 6 NC NF NF NF NF NA Input impedance 10 kohm Frequency variation 300 to 3 000 Hz 3 dB Beep level 26 dBm to 18 dBm with a 6...

Page 60: ...x wall outlet 3 6 8 7 2 1 8 7 2 1 S Bu2 Bu1 5 4 b a 2 3 4 5 a b Bu 1 Bu 2 Plug transparent green Connector to telephone transparent green Line cord twisted 1 1 assignment 2 4 Line cord connecting cord line cord of tele phones Local power supply unit Local power supply unit MWxx wall outlet Plastic clamps 2 wire to 1000 m UP0E to Hicom 4 wire UP0E to 100 m to HiPath Hicom Ferrule optiPoint 500 with...

Page 61: ...N HSN SCLK APWR D 4 Up0_La MIP1 MIP2 RX_INCA not asse DGND 5 AUX TX_INCA not asse 6 not asse SPI_CS DGND 7 3V3 DCL 8 MTSR 3V3 9 DD 10 OPT_RESN 11 DU 12 FSC 13 SCLK 14 MTSR 15 MRST 16 OPT_CSN not asse not assembled nc not connected xx_xx connection only during developement res reserved ISDN Slave Analog Recorder Pin Nr S0 Up0 a b 2 nd Ear Record MW8 8 MW6 6 MW6 6 MW4 4 MW6 6 1 nc nc nc nc nc 2 nc A...

Page 62: ...d Contact Side in Side Out Card Power MW8 8 MW8 8 cod MW6 6 MW8 8 MW8 8 CCR MW6 6 1 MIC_POW HS_RXD ACT1 MTSR MRST SC_VCC nc 2 MIC_DGND DGND ACT2 3V3 DGND SC_RSTN POW 3 MIP MIN RING1 SC_CS SCLKO SC_CLK nc 4 MIC_SENSN HSP RING2 VPP nc nc nc 5 LS_SENSN HSN RESETN nc DGND POW 6 LSP MIP SCLK CS_OUT nc nc 7 BOOT 3V3 DGND 3V3 SC_I O 8 AGND HS_TXD MRST MTSR SC_AUX ...

Page 63: ...ony The telephone user should contact his system administrator for information on installing this program This program is not installed by default by the Siemens technician Callbridge TU software contains all TSP drivers for CorNet TS WS protocol and the TAPI 3 0 interface as the basis for customer specific applications The documentation for CallBridge you can find under following link adress http...

Page 64: ...way to the outside allows data communication only within the company CallBridge for Data sets up the access to the Internet or fax and also allows additional data communication relationships to other data devices both in analog telephone networks and with ISDN It takes only one USB cable to connect the PC to the telephone CallBridge for Data thus re places hardware components that would otherwise ...

Page 65: ...eb browser HTTP client all settings e g Upload new firmware Save configuration files etc Administration via telephone is essential for initial commissioning if DHCP support Dynamic Host Configuration Protocol is not available DHCP support is activated by default in the case of optiPoint IPadapter If DHCP is supported the optiPoint IPadapter is automatically recog nized in the LAN and can immediate...

Page 66: ...t may take a moment for something to appear on the terminal display HiPath Allserve 150 HiPath Allserve 150 HG1500 V1 0 Xpress LAN HG1500 V1 0 Xpress LAN optiPoint IPadapter optiPoint IPadapter UP0 E LAN optiPoint 500 HTTP client DHCP server optiPoint IPadapter optiPoint IPadapter Hicom 300 E H or Hicom 150 E Hicom 300 E H or Hicom 150 E SLMO SLMO system side mode system side mode UP0 E phone side...

Page 67: ...ction of the optiPoint IPadapter 1 First of all connect the UP0 E telephone via the power supply unit A B to the UP0 E port on the IPadapter Use the cable supplied with the local power supply unit for this cable features RJ 11 Mini Western connectors point 1 2 Connect the IPadapter to the LAN network Use the LAN network cable max 3 m sup plied for this cable features 3 RJ 45 Mini Western connector...

Page 68: ...ni Western connectors point 1 2 Connect the IPadapter to the LAN network Use the LAN network cable max 3 m sup plied for this cable features 3 RJ 45 Mini Western connector point 2 The optiPoint IPadapter can be operated as a desktop unit or can be mounted on the wall with a screw The wall attachment can be found on the back of the IPadapter point 3 Figure 7 4 Electrical connection of the optiPoint...

Page 69: ...http ipway admin index html Administration Login http ipway local_admin_login html Load application http ipway admin dl_app html General information http ipway admin general_info html Save configuration http ipway admin save_config html Diagnostics http ipway admin diagnostics html View history information http ipway admin save_history html Load configuration http ipway admin restore_config html A...

Page 70: ...cted The IPadapter UP0 E telephone automatically goes back into operation as soon as LAN crashes malfunctions are repaired The IPadapter is ready for operation as soon as it is plugged back in or relocated on the LAN no additional administration configuration is required The login procedure with password entry and authentication is performed by an en cryption algorithm to guarantee LAN security Th...

Page 71: ...errupted Sorry the submission could currently not be accepted This error message may appear on every web page when local administration of the IPadapter is implemented via an optiset E terminal Information on setting options can be found in the Windows help or the HTML file on the web browser To perform administration via the web browser open the Administration menu To log on proceed as follows 1 ...

Page 72: ...as been entered optiPoint IPadapter Home Page The optiPoint IPadapter web server allows the administrator to y configure the administrator settings y perform diagnostic tests y download new software y save and restore the terminal configuration Leads to Administration page via Administrator Login if necessary optiPoint IPadapter administrator login Password Login Cancel Leads to home page Leads to...

Page 73: ...r application y Load download from file server configuration y Save upload to file server configuration y Save upload to file server history information y View history information y Restart terminal y Diagnostics y Change administrator password Home Return to Administration Home General information MAC address 76 A1 45 09 1D 02 Versions BIOS 0 20 Application 0 21 1 Web content 0 16 File transfer s...

Page 74: ...the initialization software and factory test Application contains the software with all the administrator functions for the optiPoint IP adapter This component can be updated via file transfer configured on the website Web content contains information on the version of the web interface 7 Return to the Administration mask and click Administrator settings Administrator settings y IP address and rou...

Page 75: ...r for upload ing downloading the OIP 2 and the IP partner are located in different subnets and therefore cannot be addressed via a single subnet mask this additional IP routing gateway must be en tered IP address and routing DHCP 10 144 233 62 IP address WARNING Changing any of these parameters will require to subsequently restart the terminal to activate the new values Return to Administrator set...

Page 76: ...ted data contained an error Invalid CorNet TC login password invalid value 10 Click Speech parameters and select the appropriate audio parameters The setting of the jitter buffer depends on the properties of the customer network LAN in each case Depending on the quality of the network a zero speech delay Short setting or a sig nificant speech delay Long setting may occur CorNet TC parameters Submi...

Page 77: ...ce Manual 7 13 Nur für den internen Gebrauch IP Adapter Administration Via the Web Browser Return to Administrator settings Home Speech parameters Submit Reset Normal Jitter buffer Audio mode G711 Options are y Short y Normal y Long ...

Page 78: ...ion is enabled in the server configuration for the FTP user specified in optiPoint IPadapter FTP parameter Default File Server IP address 0 0 0 0 Application file server file name oip app Config file server file name oip cfg History file server file name history txt Table 7 2 FTP parameters Configuration of FTP username password is on a separate page Return to Administrator settings Home File tran...

Page 79: ...following errors may occur When blanks are inserted in the Username field not permitted The submitted data contained an error Invalid Username When various new passwords are entered File server path empty field Cause of fault Fault description wrong file server IP address No connection to server file server not availlable No connection to server wrong file name for download No file on server inval...

Page 80: ... from fileserver configuration to download an appropriate ap plication or configuration from a file server During the download the following message is shown on the terminal display OIP Download started OIP Programming OIP Restart Load download from fileserver application This operation will FTP a new application program file from a fileserver according to the details in the File transfer page Aft...

Page 81: ...details in the File transfer page After the configuration data is downloaded it is required to subsequently restart the terminal to activate the new values FTP Settings y Server 19 34 56 1 y Filename database ini y Path c y Account oip Return to Administration Home Download Save upload to fileserver configuration This operation will FTP the current configuration data to a fileserver according to t...

Page 82: ... can determine when the last data transfer action was implemented Save upload to fileserver configuration This operation will FTP the current history information to a fileserver according to the details in the File transfer page FTP Settings y Server 19 34 56 1 y Filename history txt y Path c y Account oip Return to Administration Home Save History file 13 day s ago 17 53 31 TC_LOGON 4 day s ago 2...

Page 83: ...ch IP Adapter Administration Via the Web Browser 17 Select Restart terminal to initiate a terminal restart directly Restart terminal This operation will restart the terminal immediately You will loose your web connection to the terminal Return to Administration Home Restart ...

Page 84: ...rom a local user Return to Administration Home Invoke tests Select which tests to invoke Ping RAM test ROM test 19 24 34 198 IP address Invoke Reset Test results Ping Last run at 17 40 25 Feb 1999 Result successful response received after 28mS Address pinged 19 24 34 198 RAM test Last run at 17 40 25 Feb 1999 Result failed ROM test Last run at 9 33 4 Jan 1999 Result passed This page will be reload...

Page 85: ...rator password is entered The submitted data contained an error Incorrect administrator password When an invalid password is entered in the New password field at least six characters must be entered The submitted data contained an error Invalid new password When various new passwords are entered The submitted data contained an error Inconsistent confirmation password Return to Administration Home ...

Page 86: ...and a connec tion between the terminal and the system is set up Once optiset E has been started you can only access the Administration menu again by unplugging and reconnecting the line booting the IPadapter Fault signaling Faults that occur when operating the optiPoint IPadapter are displayed as follows a short signal tone is emitted all available LEDs on the terminals begin flashing If the termi...

Page 87: ...eter is invalid or not set correctly the following error messages are also displayed for the configuration setting CFG error Oxnnnn Example If an invalid Partner_IP address is entered or if the partner IP address is not set the following error code appears 0x1000 see figure below NO DHCP response Press any key Ping to Gateway failed Press any key Ping to Partner failed Press any key highest priori...

Page 88: ...H 0x0001 ERROR_TFFS_DRV 0x0002 ERROR_TFFS_DRIVE 0x0004 ERROR_TFFS_CREATE 0x0008 ERROR_DOS_OPT 0x0010 ERROR_DOS_INIT 0x0020 ERROR_FACTORY_RESET 0x0040 ERROR_HISTORY_CREATE 0x0080 ERROR_HISTORY_OPEN 0x0100 ERROR_NO_INI_FILE 0x0200 ERROR_INI_FILE_EXPAND 0x0400 ERROR_INI_CHECK_TERM_IP 0x0800 ERROR_INI_CHECK_PARTNER_IP 0x1000 ERROR_INI_CHECK_GATEWAY 0x2000 ERROR_INI_CHECK_E164 0x4000 ...

Page 89: ...ed as follows 1 Use the arrow keys to go to the Administration mask and log in for initial administration The password is 123456 Once you have entered the password for the first time it should be changed to ensure data security you will need a web browser Administration Start phone Entry Exit Password input No valid password entered Secured menu Valid password entered ...

Page 90: ...appropriate password for Secured menu Password Entry Exit Password Abort or Password 0 9 and so on until the line is full when line is full no more entries are accepted Exit No valid Password entered Valid Password entered No valid Password entered Password Abort or Exit 0 9 or or No valid Password entered No valid Password entered ...

Page 91: ...the following diagram one after the other in Secured menu Exit Secured menu IP partner IP address IP Gateway IP address Phone number OIP subnet mask OIP IP address TC Login password DHCP DHCP input Valid password entered Property input Property input Property input Property input Property input Start phone Property input Operation mode Mode Input ...

Page 92: ...ternen Gebrauch P31003 E8400 A100 3 7620 7 28 Service Manual Administration via optiPoint 500 Example DHCP Input DHCP enable Exit Save changed value Entry DHCP abort Exit DHCP disable Exit No change of value No change of value ...

Page 93: ...ull when line is full no more entries are accepted 7 for instance OIP IP address 7 0 9 If syntax check succeeds save changed value Exit If syntax check fails for instance Exit No change of value OIP IP address Abort OIP IP address 7 0 9 If syntax check succeeds save changed value Exit If syntax check fails Sound ringer tone Display unchanged Exit No change of value OIP IP address Abort or or or or...

Page 94: ... 7 30 Service Manual Administration via optiPoint 500 Example Mode Input Operation mode phone side Entry Operation mode abort Exit Operation mode system side No change of value No change of value system side cannot be undone Change anyway Save changed value Exit Exit ...

Page 95: ...ess LAN with Hicom 150 Office Configuring the IPadapter at Hicom 1 The IP address must be configured using a telephone with display if a DHCP server is not available when putting the IPadapter into service for the first time see Section Adminis tration via optiset E 2 The adapter can then be accessed via the Web Client When you restart the computer the IPadapter is set to phone side by default as ...

Page 96: ...P31003 E8400 A100 3 7620 7 32 Service Manual Configuration Examples Figure 7 7 WEB access to the IPadapter Adapter IP address Phone number optiPoint side Partner IP address HG 1500 IP address HG 1500 cannot be configured via the WEB interface ...

Page 97: ...vice Manual 7 33 Nur für den internen Gebrauch IP Adapter Configuration Examples 3 Click Administration The administrator password must be entered Figure 7 8 WEB page administration The IP address default gateway etc are set here ...

Page 98: ...dresses IP address subnet mask IP partner address and default gateway Figure 7 9 IP address and routing Partner IP address the IP address for the HG 1500 LAN interface in this case Configuration of the default gateway the def gateway must always be entered even if it is in the same subnet This is usually the same as the HG 1500 IP ad ...

Page 99: ...client is configured for the optiPoint IPadapter in the same way as for Op ticlient 130 see also the HG 1500 Service Manual The phone number for the IPadapter must already be available in Office The optiPoint IPadapt er phone number must be activated as the TFA Client after configuration in HG 1500 see fol lowing screenshot Figure 7 10 Settings in Assistant Office ...

Page 100: ...ter at Hicom 1 The IP address must be configured using a telephone with display if a DHCP server is not available when putting the IPadapter into service for the first time see Section Adminis tration via optiset E 2 The adapter can then be accessed via the Web Client Figure 7 11 optiPoint IPadapter homepage Adapter IP address Subscriber phone number Hicom side or Optiset side Partner IP address t...

Page 101: ...vice Manual 7 37 Nur für den internen Gebrauch IP Adapter Configuration Examples 3 Click Administration The administrator password must be entered Figure 7 12 WEB page administration The IP address default gateway etc are set here ...

Page 102: ...s 4 Enter the following addresses IP address subnet mask IP partner address and default gateway Figure 7 13 IP address and routing Partner IP address the IPadapter IP ad dress in this case phone side Configuration of the default gateway the def gateway must always be entered even if it is in the same subnet ...

Page 103: ...IP address is entered as the IP address and IP partner address When you restart the computer the IPadapter is set to phone side by default as on optiset E The IPadapter connected to the UP0 port should only be switched to system side mode using the WEB interface after configuration has been completed The IPadapt er resets itself after switching to system side mode The IPadapter which is set to sys...

Page 104: ...IP Adapter Nur für den internen Gebrauch P31003 E8400 A100 3 7620 7 40 Service Manual Configuration Examples ...

Page 105: ...repre sented visually as follows All LEDs on the telephone are activated for 20 ms 5 ms All LEDs on connected key modules are activated for 20 ms 5 ms All pixels on the screen are activated for one second These procedures show that the telephone was rebooted and has completed its self test pro cedures They do not indicate that communication has been established with the Hicom HiPath After communic...

Page 106: ...Troubleshooting Nur für den internen Gebrauch P31003 E8400 A100 3 7620 8 2 Service Manual Reboot ...

Page 107: ... arctic S30817 S7106 A101 optiPoint BLF arctic S30817 S7107 A101 optiPoint 500 entry manganese S30817 S7101 A107 optiPoint 500 economy manganese S30817 S7108 A107 optiPoint 500 basic manganese S30817 S7102 A107 optiPoint 500 standard manganese S30817 S7103 A107 optiPoint 500 advance manganese S30817 S7104 A107 optiPoint key module manganese S30817 S7105 A107 optiPoint signature module manganese S3...

Page 108: ...without HS S30817 S7102 N101 optiPoint 500 standard arctic without HS S30817 S7103 N101 optiPoint 500 advance arctic without HS S30817 S7104 N101 optiPoint 500 entry manganese without HS S30817 S7101 N107 optiPoint 500 economy without logo neutral manganese without HS S30817 S7108 N107 optiPoint 500 basic manganese without HS S30817 S7102 N107 optiPoint 500 standard manganese without HS S30817 S71...

Page 109: ...t with without logo optiPoint entry wall brackets arsenic L36363 A328 C338 optiPoint basic wall brackets arsenic L36363 A329 C338 LINE CORD BRACKET F30033 X1000 X92 BRACKET socket C39334 Z93 C12 Handset cord L36146 H4007 L589 LINE CORD 6M SI 4 WIRE AS4 RJ11 F30033 X1000 X125 LINE CORD 6M SI 4 WIRE RJ11 RJ F30033 X1000 X185 LINE CORD 6M SI 4 WIRE RJ11 RJ F30033 X1000 X176 USB cable for PC S30267 Z3...

Page 110: ...ral L30460 X1282 X1 Encore binaural L30460 X1282 X2 Tristar L30460 X1282 X3 Supra L30460 X1282 X4 DuoSet L30460 X1282 X5 Profile monaural L30460 X1283 X1 Profile binaural L30460 X1283 X2 Active loudspeaker box arctic L30460 X1278 X11 incl main adapter Active loudspeaker box manganese L30460 X1278 X12 incl main adapter Active loudspeaker box arctic L30460 X1278 X21 incl main adapter Active loudspea...

Page 111: ...ür den internen Gebrauch Ordering Information Products and Spare Parts Accessory pack for advance D7104 A101 1 Accessory pack for BLF D7107 A101 1 Accessory pack for general optiPoint 500 A31003 H8400 B989 6Z19 Table 9 5 optiPoint 500 more spare parts ...

Page 112: ...nstructions analog adapter A31003 E8000 S091 6Z31 Installation Instructions wall mounting A31003 E8000 S083 6Z31 Installation and Administration Instructions IPadapter A31003 E8000 B869 7419 Installation Instructions optiPoint 500 CTI TAPI Ser vice Provider A31003 M3000 B479 7419 Installation and Operating Instructions privacy mod ule A31003 E8000 B519 6Z19 Operating Instructions external speaker ...

Page 113: ...258 260 D 90765 Fürth Bislohe Fax 0911 3001 4271 Telex 623313 G3876 Side load kit TIS GmbH Barloer Weg 190 D 46397 Bocholt Phone 02871 2722 12 Fax 02871 37862 optiPoint 500 handset with mute key and spe cial designs Bühner Schaible Kommunikationstechnik D 73663 Bergen Phone 07181 97840 27 Fax 07181 97840 22 I2C bus memory cards for signature modules A D SE Würzburgerstr 121 90766 Fürth Mr Rainer E...

Page 114: ...ements can be ordered via EWS from the Spare Parts Service Product Company Address Telephone Fax When calling from outside Germany replace the first 0 in the phone or fax number with 49 Order form recipient Spare parts and re placement equipment Siemens AG ICN Ersatzteilvertrieb Hofmannstr 51 D 81359 Munich Germany Phone 089 722 33330 Fax 089 722 36512 Outside Germany Phone 089 722 38213 Fax 089 7...

Page 115: ...International Technical Support Center http itsc icn siemens de index htm ES D 132 homepage informa tion about integrating tele phones and protocol scripts http www ls dev mch pn siemens de esd132 index htm ICN TI Technical Information http godzilla mchh siemens de gspnti deutsch auswahl htm ICN VZ DC 2 Documentation Center http intranet icn siemens de vz_dc_2 index htm optiPoint 500 Homepage Rolm...

Page 116: ...Ordering Information Nur für den internen Gebrauch P31003 E8400 A100 3 7620 9 10 Service Manual Intranet Addresses ...

Page 117: ...ocol CS Communication Server CTI Computer Telephony Integration DC DC DC DC Power Supply Converter DCE Data Circuit Terminating Equipment DHCP Dynamic Host Configuration Protocol DIU PCM 30 power set DMI Digital Multiplexer Interface DTE Data Terminal Equipment DTMF Dual Tone Multifrequency Signaling EEPROM Electrically Erasable and ReProgrammable Read Only Memory ENB Electronic NoteBook ESD Elect...

Page 118: ...ng Option PC Personal Computer PC AC PC Attendant Console PNT Private Network Termination Power Power supply for options 5 V and 21 56 V from UP0 E RJ MWxx connector RNG Call Number Generator optiset E key module RS232 Data Interface optiPoint data adapter SAR T SAR T relay SLMQ Subscriber Line Mode Q Smartlink Line chip for UP0 E access SNG Local Power Supply Unit SPI bus Serial Peripheral Interf...

Page 119: ...ity 1 3 Desk microphone 2 16 E Environmental conditions 2 20 ESD 1 1 External speaker 2 16 I IP administration via optiset E 7 22 K Key labeling program 2 19 Keypad 3 1 L Lists of spare parts 9 1 Local power supply unit 2 18 O Observing business and data secrecy 1 2 optiPoint 500 2 16 optipoint 500 2 16 optiPoint 500 acustic adapter 5 4 optiPoint 500 advance 2 8 optiPoint 500 analog adapter 5 4 op...

Page 120: ... 1 2 PNT 4 1 4 2 PNT E 4 2 PNT Q 4 2 Private network termination units 4 1 Product description 2 1 Protecting electrostatically sensitive devices 1 1 R Ranges 2 21 Reboot 8 1 Replacing boards 1 1 S Safety information 1 1 Safety symbols 1 2 Service information 1 1 Setting up the telephone 3 1 Spare parts replacement equipment 9 1 Startup 3 1 T Technical data on the optiPoint 500 local power supply ...

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