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Enhanced phone functions

47

Step by Step

Enhanced phone functions

Answering calls

Answering a call with a headset

Prerequisite: 

The headset is connected.

o

The LED flashes when a call is received. 
Press the key shown. Conduct call.

Ending the call:

o

Press the key shown. The LED goes out.

Answering a call via a DSS key

Prerequisite:

 You have configured direct station selec-

tion keys on your telephone 

Æ

page 17 and 

Æ

page 78.

T

Press the DSS key.

n

The key LED lights up. You can use speakerphone 
mode.

or

^

Lift the handset.

For information on the meanings of the LED dis-
plays of the DSS keys, see 

Æ

page 17.

Summary of Contents for OpenStage 40 T

Page 1: ...Communication for the open minded Siemens Enterprise Communications www siemens com open Documentation HiPath 4000 OpenStage 40 T OpenStage Key Module 40 User Guide ...

Page 2: ...ducts should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the lo cal authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environ ment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detai...

Page 3: ...late this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Product support on the Internet Information and support for our products can be found on the Internet http www ...

Page 4: ...hone multi line telephone 11 Executive secretary functions 11 Getting to know your OpenStage phone 12 OpenStage 40 T user interface 12 Ports on the underside of the phone 13 OpenStage Key Module 40 14 Keys 15 Function keys 15 Audio keys 15 5 way navigator 16 Programmable sensor keys 17 Keypad 18 Display 20 Idle mode 20 Telephony dialogs 22 Mailbox 24 Messages callback requests 24 Voicemail 24 Call...

Page 5: ...ing a second party consultation 35 Switching to the held party alternating 36 Transferring a call 37 Call forwarding 38 Overview of forwarding types 38 Fixed call forwarding all calls 39 Variable call forwarding all calls 41 Additional forwarding types 42 Displays 43 Using callback 44 Storing a callback 44 Accepting a callback 44 Responding to a callback request 45 Checking deleting a saved callba...

Page 6: ...ng 62 System wide parking 63 Automatically parking a call 63 Manually parking a call 64 If you cannot reach a destination 65 Call waiting camp on 65 Busy override joining a call in progress 65 HiPath 4000 as an entrance telephone system two way intercom 66 System wide speaker call 67 Speaker call in a group 68 Announcement broadcast to all members of a line trunk group 70 Using call forwarding 71 ...

Page 7: ... timed reminders 85 Dialing with call charge assignment 86 Dialing with project assignment 86 Call duration display 87 Privacy security 88 Locking the telephone to prevent unauthorized use 88 Activating deactivating Do not disturb 89 Activating deactivating Speaker call protect 90 Caller ID suppression 90 Identifying anonymous callers trace call 91 More functions services 92 Using another telephon...

Page 8: ... to join a call 106 Blocking other parties from joining a call 107 Ending the connection on a line key 107 Third party monitoring 108 Holding and re accepting a call on a line key 109 Exclusively holding and re accepting a call on a line key 109 Accepting a specific held line 110 Forwarding calls on lines 110 Ring transfer 111 Making calls in an executive secretary team 112 Calling an executive or...

Page 9: ...18 Adjusting the ring volume 118 Adjusting the ring tone 118 Room character for speakerphone mode 118 Setting the volume of the alert tone 119 Activating deactivating the ringer 119 Testing the phone 120 Testing functionality 120 Special parallel call ONS functions 121 Fixing problems 122 Responding to error messages on the screen 122 Contact partner in the case of problems 124 Troubleshooting 124...

Page 10: ...sure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Refer en...

Page 11: ...0 cm Proceed as follows to optimize display legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Adjust the contrast as required Æ page 117 Single line telephone multi line telephone Your OpenStage 40 T is a multi line telephone This means that your ser vice personnel can configure multiple lines on your phone which is n...

Page 12: ...elephone by assigning phone numbers and functions to the programmable sensor keys Æ page 17 4 You can use function keys when conducting a call to access frequent ly used functions such as Disconnect or to open the Program Ser vice menu and mailbox Æ page 15 5 Audio keys are also available allowing you to optimally configure the audio features on your telephone Æ page 15 6 The 5 way navigator is a ...

Page 13: ... phone OpenStage 40 T properties Display type LCD 40 x 6 characters Illuminated display Programmable sensor keys 6 Full duplex speakerphone function Headset USB slave Phone analog adapter Interface for key modules Wall mounting Headset Key module Handset USB slave HiPath ...

Page 14: ...according to your needs in the same way as the keys on the telephone Æ page 17 You can attach up to two OpenStage Key Module 40s to your OpenStage 40 T To operate one or more OpenStage Key Module 40s you always need a power supply unit Æ page 2 Other technical explanations safety notices and installation instruc tions can be found in the relevant documentation You can find these on the Internet at...

Page 15: ...ED key Æ page 38 O Open mailbox with red LED key Æ page 24 N Open telephone menu with red LED key Æ page 26 Key Function when key is pressed o Activate deactivate headset Æ page 47 p Activate deactivate microphone also for speakerphone mode Æ page 31 Set volume lower and contrast brighter Æ page 118 n Turn loudspeaker on off with red LED key Æ page 30 Set volume louder and contrast darker Æ page 1...

Page 16: ... idle mode Open the idle menu Æ page 21 In lists and menus Go to next level You can now access a context menu Open the context menu Press a In idle mode Open the idle menu Æ page 21 In lists and menus One level back During en bloc dialing Delete character to the left of the cursor Press d In idle mode Open the idle menu Æ page 21 In lists and menus Scroll down Press b In idle mode Open the idle me...

Page 17: ... Increase the number of programmable sensor keys by connecting a key module Æ page 14 Only for repdial keys can you also program the second level for di rect destination selection The configuration of direct station selection keys must be activated by your service personnel Direct station selection keys can be assigned an internal number from the HiPath 4000 network A typical application of direct...

Page 18: ...hen entering vanity num bers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Multi function keys Character overview depends on the current language setting Function Long press key held down Turn ringtone on off Æ page 119 Turn phone lock on off Æ page 88 Text input Æ page 19 Next letter in upper case No function Key 1x 2x 3...

Page 19: ...nter the required characters via the keypad Select the functions using the keys d and b Confirm your entry with i Delete Backspace Save Return Characters entered Save entry Delete all characters Cancel entry Ma Delete character to the left of the cursor ...

Page 20: ...can be appear under the logo to inform you about callback re quests voice messages and activated call forwarding The right area shows the labels of programmable sensor keys Explanation of the icons Icon Explanation The ring tone is deactivated Æ page 119 The Do not disturb function is activated Æ page 89 The phone lock is activated Æ page 88 You have received new callback requests Æ page 24 You re...

Page 21: ...ntries Unanswered calls 1 Incoming calls 1 Outgoing calls 1 Deact call forwarding 2 Act FWD FIXED 3 Act FWD VAR ALL BOTH Direct call pickup Display callbacks 4 Program Service 1 This appears as an option if entries are available 2 This appears as an option if fixed or variable call forwarding is activated 3 This appears as an option if a phone number is saved for fixed call forwarding 4 This appea...

Page 22: ...tivated Æ page 27 you have lifted the handset or pressed the loudspeaker key and dial a number Once you have entered the first digit functions are automatically available for correction together with entries saved in the call log Appearance during en bloc dialing Example You have deactivated Call preparation Æ page 27 and are enter ing a number The scope and type of functions that may be offered a...

Page 23: ...ltation hold Your call partner has placed the call on hold Detailed descriptions of the various functions can be found in the sections Making calls basic functions Æ page 29 and Making calls enhanced phone functions Æ page 47 Start transfer Smith Michael 3 16 100168 Consultation Save number Direct call pickup Icon indicating call status Call duration Current connection Options relevant to situatio...

Page 24: ...is lifted and the speaker key pressed you hear an acoustic announcement announcement text Accessing the menu Press the mailbox key O The newest entry is dis played Example Voicemail Press the mailbox key O If your system is appropriately configured you can call the voice mailbox directly and immediately play back the stored messages These announcements remain active until all messages have been vi...

Page 25: ... displayed first In the case of calls from the same caller only the time stamp is updated Every list that contains at least one entry is automatically offered Æ page 21 in the idle menu Æ page 50 Information is displayed regarding the caller and the time at which the call was placed Example Callers with suppressed numbers cannot be saved in the call log For a description of how to edit the call lo...

Page 26: ...ess the menu key N and confirm the selected entry Prog Serv with the key i 2 In idle mode press a b d or c and select a menu option from the idle menu Æ page 21 Example The menu structure comprises several levels Within this structure the first line shows the menu currently selected and the other lines the options of the menu An arrow next to an entry indicates additional options for this entry Ca...

Page 27: ...ered the num ber and confirmed Activate deactivating en bloc dialing Press the N menu key select Block Dialing On or Block Dialing Off using the 5 way navigation key and confirm with i Example Call prerparation menu view An example of the display during en bloc dialing is on Æ page 22 For a description of en bloc dialing see Æ page 33 Call preparation On Dialing preparation On Call preparation Not...

Page 28: ...key and confirm with i Showing and processing a second call Example second call when call pop up is on 1 While talking to the first party confirm the entry Display using the i key 2 From the menu that appears select an action for dealing with the sec ond party Answer camp on Æ page 55 Consultation Æ page 35 Start transfer Æ page 37 Start conference Æ page 58 Save number Æ page 46 Release and retur...

Page 29: ...all volume Suggestions for using speakerphone mode Tell the other party that speakerphone mode is ac tive Adjust the call volume while speakerphone mode is active The ideal distance between the user and the phone in speakerphone mode is 50 cm Please read the introductory chapter Getting to know your OpenStage phone Æ page 12 care fully before performing any of the steps de scribed here on your pho...

Page 30: ...con tact your service personnel you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode n Press the key shown Replace the handset Proceed with your call if nec or Set the call volume Switching to the handset Prerequisite You are conducting a call in speaker phone mode Lift the handset n The key shown goes out Open listening People present in the ...

Page 31: ...t with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone Prerequisite You are conducting a call Deactivating the microphone p Press the key shown Activating the microphone p Press the lit key Ending a call s Press the key shown or n Press the lit key or Replace the handset ...

Page 32: ...nternal calls Enter the station number External calls Enter the external code and the station number n The speaker key lights up The party you are calling answers via loudspeaker You can also use speakerphone mode Dialing with a headset connected Prerequisite The headset is connected j Internal calls Enter the station number External calls Enter the external code and the station number o The heads...

Page 33: ... a Correct input Confirm the option shown The party you are calling answers via loudspeaker Lift the handset or On hook dialing Speakerphone mode Dialing with DDS keys Prerequisite You have configured a sensor key as a repdial key Æ page 78 S Press the programmed repdial key If the number you wish to dial is saved on the second level press the programmed Shift sensor key first Lift the handset or ...

Page 34: ...your telephone is dialed Redial key Press the key shown n The key lights up Speakerphone mode or Lift the handset Redialing from the menu Lift the handset or n Press the key shown Confirm the option shown Last number redial On a multi line phone the last number dialed on the primary line is always saved ...

Page 35: ...g a second party consultation You can call a second party while a call is in progress The connection to the first party is placed on hold Prerequisite You are conducting a call Confirm the option shown j Enter and confirm the second party s phone number Ending a consultation call Confirm the option shown The consultation call is disconnected The call with the first party is resumed Saved number re...

Page 36: ...d to the party on hold Ending an alternate operation Select and confirm the option shown The active call is disconnected and the held call is re stored Combine the calling parties into a three party conference Select and confirm the option shown Z An alert tone signals that a conference call has been es tablished between all three parties Toggle Release and return Conference ...

Page 37: ...party s phone number Announce the call partner Replace the handset Your call partner is now connected to the party to whom they wish to speak Transferring without announcement Select and confirm the option shown j Enter and confirm the required party s phone number Replace the handset Consultation Start transfer If no call is set up between the other two parties within 40 seconds you are called ag...

Page 38: ...forwarding between two phones in an ONS group is not possible FWD VAR ALL BOTH on All calls are forwarded to the saved phone number the phone number is deleted af ter deactivation FWD FIXED on All calls are forwarded the saved phone number is not deleted after deactivation FWD VAR ALL INT on Only internal calls are for warded FWD VAR ALL EXT on Only external calls are for warded FWD VAR BUSY BOTH ...

Page 39: ...ion is displayed Select and confirm the option shown j Enter the phone number of the call forwarding destina tion If you have already saved a destination it is deleted Confirm when the phone number is complete Fixed call forwarding is saved and activated Activating fixed call forwarding Prerequisite A fixed call forwarding destination is saved Æ page 39 r Press the key shown The key LED lights up ...

Page 40: ...age 26 Confirm the option shown Confirm the option shown Confirm the option shown Fixed call forwarding and the forwarding destination are displayed Select and confirm the option shown The forwarding destination is deleted If fixed call for warding was activated it is now deactivated The r key is deactivated Destinations g Call forwarding g Next forwarding type Delete ...

Page 41: ...firm the option shown Confirm the option shown Variable call forw is displayed Select and confirm the option shown j Enter the phone number of the call forwarding destina tion Confirm when the phone number is complete Call forwarding is saved and activated Deactivating variable call forwarding r Press the lit key The LED goes out or c Open the idle menu Æ page 21 Select and confirm the option show...

Page 42: ...is offered first Confirm until the required forwarding type Æ page 38 is shown in the first line Example Forwarding type with status Select and confirm the option shown j Enter the call forwarding destination number Confirm when the phone number is complete Deactivating variable call forwarding For Call forwarding for internal and Call forwarding for external r Press the lit key The LED goes out F...

Page 43: ... key LED lights up The call forwarding icon and the phone number or if necessary the name of the forwarding destination are shown Call forwarding for internal external r The key LED lights up Only the call forwarding icon is displayed K 100168 K There is no display message for the call forward ing types Busy No answer and Busy no an swer The LED key does not light up ...

Page 44: ... answer the call After ringing four times the call back is canceled If your belongs to an ONS group parallel call Æ page 121 please note the following Callback on busy is only signaled on the busy phone not in the whole ONS group Callback on no reply is entered in the mailbox Æ page 24 on all internal system phones in an ONS group Callback If the called party was busy the callback is auto matic If...

Page 45: ...and the entry deleted from the list Checking deleting a saved callback Prerequisite You have saved a callback Æ page 44 if nec R Press the Callback programmed sensor key or c Open the idle menu Æ page 21 Select and confirm the option shown The newest entry is displayed first Select and confirm to display additional entries Deleting a displayed entry Select and confirm the option shown Ending retri...

Page 46: ...our phone is in idle mode Æ page 20 N Open the Program Service menu Æ page 26 Confirm the option shown Select and confirm the option shown Confirm the option shown j Enter the station number Confirm the option shown This phone number is saved under the idle menu entry Saved number redial and overwrites previously saved phone numbers Dial the saved phone number from the idle menu Æ page 35 Save num...

Page 47: ...ss the key shown Conduct call Ending the call o Press the key shown The LED goes out Answering a call via a DSS key Prerequisite You have configured direct station selec tion keys on your telephone Æ page 17 and Æ page 78 T Press the DSS key n The key LED lights up You can use speakerphone mode or Lift the handset For information on the meanings of the LED dis plays of the DSS keys see Æ page 17 ...

Page 48: ...s the flashing Pickup key Speakerphone mode During calls T Press the flashing Pickup key The first party is placed on hold while you are connect ed to the second party Ending the second call and returning to the first one s Press the key shown Accepting a specific call You hear another telephone ring and recognize the num ber or a colleague requests that you pick up calls for a specific phone Lift...

Page 49: ...ay on request contact the relevant service personnel if necessary The phone number is displayed once you have entered the code Picking up a call in a hunt group If configured you can also be reached using a hunt group phone number Z Your telephone rings Lift the handset Using the speakerphone A colleague addresses you directly over the loudspeak er with a speaker call Speakerphone mode and open li...

Page 50: ... is provided on Æ page 25 c Open the idle menu Æ page 21 Select and confirm the option shown or Select and confirm the option shown or Select and confirm the option shown The latest entry in the relevant list is shown see the ex ample on Æ page 25 For information on the meanings of the LED dis plays of the DSS keys see Æ page 17 If your belongs to an ONS group parallel call Æ page 121 please note ...

Page 51: ... the option shown The relevant party is called Displaying additional calls in a list Select and confirm the option shown Removing an entry from a list Select and confirm the option shown Ending retrieval Select and confirm the option shown or N Press the key shown Output Next call Delete Return ...

Page 52: ...the system code for Speed Dial contact the rel evant service personnel if necessary j Enter the speed dial number The connection is immediately established Dialing using individual speed dial numbers Prerequisite You have configured individual speed dial numbers Æ page 84 N Open the Program Service menu Æ page 26 Select and confirm the option shown 0 9 Press the configured speed dial key The conne...

Page 53: ...one system Æ page 66 Prerequisite A programmed Speaker call two way sensor key is configured on your phone S Press the COM Spk 2way programmed sensor key j Enter the station number Z Wait for the tone Lift the handset and speak to the party who answers or n Press the key and enter speakerphone mode If the party to whom you are speaking has acti vated Speaker call protect on their phone Æ page 90 y...

Page 54: ...all waiting during a call Activating deactivating second call N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown or Select and confirm the option shown For information on the meanings of the LED dis plays of the DSS keys see Æ page 17 The screen display depends on the settings in the function Call po...

Page 55: ...y shown or Replace the handset and lift it once more Accepting a second call via the menu Prerequisite You are conducting a call and the Camp Overide function is activated Z If Call pop up Æ page 28 is activated a second call is displayed with name number and signaled with a call waiting tone The caller hears the ring tone as if you were free Select and confirm the option shown You can talk to the...

Page 56: ...ey Split You pick up the waiting call The LED lights up Toggle Connect You are connected with two parties One party is on hold The sensor key Split lights up R Press the sensor key Split to switch to the other party The first party is placed on hold Consultation j You call the second party The second party does not answer S Press the sensor key Split to return to the waiting par ty or conference G...

Page 57: ...erform use the functions listed below The following functions are supported for all conference participants with system phones Establishing a conference by calling a party receiv ing a call conducting a consultation call or receiving a second call Accepting a second call and including the caller in the conference Toggling between the conference and a consulta tion call or second call Conducting a ...

Page 58: ...nform this party that you are initiating a conference Select and confirm the option shown The following message is displayed 1 is your position Establishing a conference from a second call Prerequisite You are conducting a call and receive a second call Æ page 55 Z An alert tone is audible T Press the Pickup sensor key or Only if a Pickup sensor key is not configured Confirm the option shown You a...

Page 59: ...iating a conference Confirm the option shown The party is connected to the conference If the new party does not answer Select and confirm the option shown Extending a conference by adding a consultation call During the conference you wish to hold a consultation call Confirm the option shown Select and confirm the option shown j Call a party Hold the consultation call Select and confirm to connect ...

Page 60: ...econd call to the conference Transferring a conference Each party can transfer the conference to a third party whom they have called via a consultation call or via the Add to conference function This party is not a partic ipant in the conference at this point The conference cannot be transferred to a second call Prerequisite You are in a conference Confirm the option shown Select and confirm the o...

Page 61: ...ant Confirm the option shown Putting the conference on hold On multi line telephones you can place the conference on hold and conduct another call on a different line for example R Press the line key or Select and confirm the option shown The conference is placed on hold R Press the line key for the conference that is on hold you are then reconnected to the conference 23189 Coco g Release Hold Con...

Page 62: ...ems N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown You can now enter commands using the keys 0 9 the asterisk key and the pound key More features g DTMF suffix dialing Ending the call also deactivates DTMF suffix dial ing Depending on your system configuration DTMF suffix dialing may appear in the display once you have finished ent...

Page 63: ...tation call The call is in a conference Automatically parking a call You can automatically park a call in a free park position from your phone and retrieve it on your phone or anoth er phone Call park S Press the System Park programmed sensor key The first free park slot is used and indicated on the display The call is now parked Replace the handset Retrieving a parked call S Press the System Park...

Page 64: ...confirm the option shown j Enter the destination number The call is now parked Replace the handset If Park is not available you will receive acoustic and also visual notification Confirm and continue the call or Replace the handset You will receive a recall for the call on hold Retrieving a parked call Lift the handset or n Press the key and enter speakerphone mode Park to station Return to held c...

Page 65: ...um ber is displayed Busy override joining a call in progress Prerequisite An internal station is busy It is important that you reach this colleague Select confirm and briefly wait Z Your colleague and their call partner hear a warning tone You can now start talking Camp on To camp on you must have received the correct authorization Camp on is not possible if the called party has do not disturb act...

Page 66: ...ion Speaker call in a group to a variable destination to a fixed destination Two way intercom in a group to a variable destination to a fixed destination Announcement to all members of a line trunk group You can cancel the speaker call or the announcement by replacing the handset or during a consultation call by retrieving the call on hold Please ensure for all functions that Speaker call protect ...

Page 67: ...nnection is immediately established to this destina tion station s loudspeaker if the station is not busy the handset has not been lifted Speaker call protect is not activated Z The caller hears a confirmation tone when the connec tion is established and they are free to start speaking The called party can accept the connection by lifting the handset n or S If the called party presses the speaker ...

Page 68: ...ation s loudspeaker if the station is not busy the handset has not been lifted Do not disturb is not activated The called party accepts the DSS call by lifting the hand set n or S If the called party presses the speaker key or the line key if configured the connection is lost Speaker call to a fixed destination The system code for COM group speaker call and the speed dial number for the correspond...

Page 69: ...nt service personnel if necessary or S Press the COM Spk 2way programmed sensor key j Enter the speed dial number for the corresponding group member The loudspeaker and microphone of the destination phone are automatically switched on Two way intercom to a fixed destination The system code for Speaker call two way and the speed dial number for the corresponding group mem ber are programmed on the ...

Page 70: ...sonnel if necessary or S Press the Broadcst Spk programmed sensor key j Enter the internal phone number of a group member Z The loudspeakers on all group phones are automatically switched on and you will hear a confirmation tone You can begin the announcement You end the announcement by replacing the handset If a group member lifts their handset they are connect ed to you and the announcement is e...

Page 71: ...destinations are not reachable e g busy calls are automatically forwarded to system forwarding destinations Delayed call forwarding This function is configured by the relevant service per sonnel for the system Prerequisite The second call feature must be activated Æ page 54 If you have activated Call forwarding busy no reply or Call forwarding no reply Æ page 38 you will hear a call waiting tone w...

Page 72: ...a call forwarding destination for another phone and activating call forwarding N Open the Program Service menu Æ page 26 Confirm the option shown Select and confirm the option shown Confirm the option shown j Enter the number of the other telephone Confirm the option shown j Enter the PIN only applicable if your station does not have Call for warding for other stations access rights Confirm the op...

Page 73: ... by the relevant service person nel You can enter the codes applicable to you in the ta ble below j Enter the number of the other station Confirm the option shown j Enter the PIN only applicable if your station does not have Call for warding for other stations access rights Confirm the option shown j Enter the destination number Confirm the option shown Call forwarding is now active Destinations g...

Page 74: ...umber of the other telephone Confirm the option shown j Enter the PIN only applicable if your station does not have Call for warding for other stations access rights Confirm the option shown Deactivating Confirm the option shown or Display Select and confirm the option shown Sample display Calls for station 3428 are forwarded to station 8968 Feature settings g Forwarding station No Variable call f...

Page 75: ... the PIN only applicable if your station does not have Call forwarding for other stations access rights Confirm the option shown Deactivating Confirm the option shown or Checking Select and confirm the option shown Changing call forwarding for another station Proceed as for saving activating call forwarding for another phone Æ page 72 for fax PC or busy station Æ page 73 Feature settings g Forward...

Page 76: ...ple when you leave your workstation When you are present you can join it again N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown Confirm the option shown or confirm You can still be reached via your own phone num ber even when you are not in the hunt group Feature settings g Join hunt group Deactivate Activate ...

Page 77: ... Confirm the option shown Select and confirm the option shown Confirm the option shown Confirm the option shown The label appears automatically and cannot be altered The LED display shows the status of the function Æ page 17 The available functions depend on your configu ration If a function is missing contact your ser vice personnel Key function Change More features g Shift Function Save A short ...

Page 78: ...d a sensor key with the function Repdial or Direct station select Æ page 77 N Open the Program Service menu Æ page 26 Confirm the option shown Select and confirm the option shown or Select and confirm the option shown Press the configured repdial key or Press the configured direct station select key Defining the phone number j Enter the number Confirm the option shown Confirm the option shown Your...

Page 79: ... option shown If the number entered is assigned a name in HiPath 4000 you can display this as a key label or Select and confirm the option shown You can enter any name For more information see Æ page 81 Select and confirm the option shown Your entry is saved Use Destination Number R 220870 Use Destination Name R Matthews Create Personal Label Gerard Matthew Save ...

Page 80: ...t available via the menu you must enter codes to access them These codes are configured in the HiPath 4000 system You can obtain these codes from your service personnel Example Locking the phone with simultaneous call forwarding 20 Enter the phone locking code 47 Activate the code for call forwarding j Enter the destination phone number Enter Consult If you press this key during a call a consultat...

Page 81: ...he required repdial DSS key Select and confirm the option shown Select and confirm the option shown j Enter text via the keypad Æ page 18 Confirm the option shown Deletes characters to the left Select and confirm the option shown Your entry is saved Select and confirm the option shown Deletes the label You cannot change the labels on function keys Destinations g Repdial Direct Station Select Edit ...

Page 82: ...sor key Select and confirm the option shown Deleting phone number label N Open the Program Service menu Æ page 26 Confirm the option shown Select and confirm the option shown or Select and confirm the option shown S Press the required repdial DSS key Select and confirm the option shown Delete Destinations g Repdial Direct Station Select Delete ...

Page 83: ...can be saved on a speed dial number As the number of characters for a speed dial entry is lim ited you can link up to ten speed dial numbers for long er sequences Example You want to lock your phone and simultaneously acti vate call forwarding when you leave your office These two actions can be saved as a sequence on a speed dial number Another speed dial number can be saved to release the phone l...

Page 84: ...ption shown Select and confirm the option shown j Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm the option shown j Enter the station number Confirm the option shown Your entry is saved Making calls using speed dial numbers Æ page 52 This function must be configured by your service personnel Destinations g Speed dial feature...

Page 85: ...shown j Enter a 3 digit or 4 digit time such as 845 8 45 a m or 1500 3 00 p m Confirm the option shown Deleting saved reminders N Open the Program Service menu Æ page 26 Select and confirm the option shown A saved reminder is displayed Confirm if you have multiple reminders saved Select and confirm the option shown N Press the key shown Using timed reminders Prerequisite You have saved a reminder ...

Page 86: ...pen the Program Service menu Æ page 26 j Enter a service code between 61 for project number 1 and 65 for project number 5 j Enter the PIN or N Open the Program Service menu Æ page 26 Select and confirm the option shown Confirm the option shown if nec Select and confirm PIN 2 to PIN 5 j Enter the external phone number Then make a call as usual Æ page 29 PIN COS PIN 1 PIN 2 Project assignment is tem...

Page 87: ...lay can show either call dura tion or call charges It can also be switched off The call duration appears in the first line of the display on the right as HH MM SS and in 24 hour format It is shown 10 seconds after the call starts The call charge display feature must be requested from the network operator and configured by the relevant service personnel ...

Page 88: ...ica tion number PIN from the relevant service personnel Locking the telephone to prevent unauthorized use N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown or Hold down the key shown j or Enter the PIN code no Unlocking the phone Hold down the key shown j Enter the PIN code no i Confirm If your entry is correct Carried out is displaye...

Page 89: ...enu Æ page 26 Select and confirm the option shown Select and confirm the option shown The display shows whether do not disturb is activated or deactivat ed Æ page 20 Confirm the option shown or confirm If your belongs to an ONS group parallel call Æ page 121 please note the following Do not disturb can be activated deactivated on any phone in the ONS group it then applies to all phones in that gro...

Page 90: ...Speaker call protect is ac tivated or deactivated Confirm the option shown or confirm Caller ID suppression Display suppression only applies to a subsequent call and is not saved in the case of saved number redialÆ page 35 N Open the Program Service menu Æ page 26 Select and confirm the option shown Confirm the option shown You will hear the dial tone j Enter the number of the party you wish to ca...

Page 91: ... to 30 seconds after a call In this case you should not hang up N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown This function must be configured by your service personnel More features g Call tracing If the trace is successful the transmitted data is stored by your network operator Contact your service personnel ...

Page 92: ... ber saved on your phone for redial enter appointments With an internal PIN you can forward calls for you to oth er phones at your location follow me call forwarding Logging on to another phone Prerequisite You have received a PIN from your ser vice personnel Within your own HiPath 4000 system you will need an internal PIN For other HiPath 4000 systems in the network you will need a network wide P...

Page 93: ...sful logon You will hear the dial tone Please dial appears in the display n Press the key shown or j Enter a phone number immediately Setting up follow me call forwarding following successful identification Select and confirm the option shown Select and confirm the option shown Call forwarding is now active Logging off from another phone N Open the Program Service menu Æ page 26 Select and confirm...

Page 94: ... logoff code If necessary ask your service per sonnel for this code j Enter the PIN Unplug the phone plug from the port socket Log the phone on at the new location Put the phone plus in the port socket j Enter the logon code If necessary ask your service per sonnel for this code j Enter the PIN Enter code Enter code If you move with a first and second phone e g in an executive secretary configurat...

Page 95: ...hared basis Æ page 96 Line keys are configured by the relevant service person nel The following diagram shows how telephones with multiple line keys are connected in a team 3234 Mr Matthews phone number 3235 is Mr Miller s phone number and 3236 is Mr Sadler s phone number On all three phones calls can be made via all three lines However the line of your own extension number is always the primary l...

Page 96: ...Private line A line that is used by a single telephone This line can not be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed for all telephones that share this line If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other...

Page 97: ...he Preview is config ured Activating preliminary display S Press the Preview programmed sensor key The LED lights up T Press the required line key Information about the caller or the party on hold or parked is displayed Deactivating preliminary display R Press the Preview programmed sensor key The LED goes out The menu line and call duration are displayed again LED Explanation S Off The line is in...

Page 98: ...outed to line keys Answering calls in the sequence in which they are offered Your telephone rings call The caller ID is displayed The LED of the line key offered flashes quickly Lift the handset or n Press the key and enter speakerphone mode Answering calls preferentially Your telephone rings call The caller ID is displayed The LED of the line key offered flashes quickly The LEDs of the other line...

Page 99: ...onding line key flashes Ringer Off with programmed sensor key S To deactivate ringing Press the Ringer Off sensor key The LED lights up The phone does not ring for incoming calls R To activate ringing Press the Ringer Off sensor key The LED goes out The phone rings for incoming calls Via the Program Service menu N Open the Program Service menu Æ page 26 Select and confirm the option shown Select a...

Page 100: ...shows the line number and status and then prompts you to dial Example The line 220870 is selected automatically R The line key LED for 220870 lights up j Enter the station number Dialing with selectable line seizure Lift the handset or n Press the key shown You are prompted to press a free line key S Press a free line key The LED lights up Example The line 220870 is selected automatically R The li...

Page 101: ...nk key Prerequisite The Hold key is programmed on your telephone S Press the Hold key The trunk key LED is flashing slowly Your HiPath 4000 system can also be configured so the call is held by pressing the trunk key Please test this or if necessary ask your service personnel ...

Page 102: ...e LED lights up Press the key shown Last number dialed for a specific line The last phone number dialed via your primary line is saved If this type of saved number redial is configured on your system every last number dialed for the current line is automatically saved for redial Lift the handset or n Press the key and enter speakerphone mode S Press the required line key The LED lights up Confirm ...

Page 103: ...l is still in progress Press the key shown The phone number is saved for the current line n Press the key shown The LED goes out or Replace the handset Line mailbox Callers who wish to reach you when you are absent can leave a message on the mailbox for the relevant line Both voice and fax messages can be stored in the mail box if so configured Prerequisite A mailbox is configured for one or more ...

Page 104: ... to a callback request A callback request is displayed Select and confirm the option shown The party is called on the relevant line Next entry More than one entry is available Select and confirm the option shown The next entry is displayed Deleting mailbox entries The relevant entry is displayed Select and confirm the option shown Ending message retrieval N Press the key shown or Select and confir...

Page 105: ...g calls on multiple lines alternately Prerequisite 1 The relevant service personnel have specified that when you change lines the lines are hold and can only be disconnected by replacing the handset or pressing the release key Prerequisite 2 You are connected to multiple parties via two or more lines These may be callers Æ page 98 or called parties Æ page 100 You are on a call e g on line 1 The tr...

Page 106: ...party to join a call Your primary line may be configured so that other par ties may not join calls on that line when it is busy In this case you can allow other parties to join a call This au thorization applies to the current or the next call You are already conducting a call on one line or Lift the handset With a programmed sensor key S Press the Privacy programmed sensor key You cannot enter a ...

Page 107: ...his setting manually This block applies to the current or the next call You are already conducting a call on one line or Lift the handset With a programmed sensor key R Press the Privacy programmed sensor key Via the menu N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the option shown Other parties are now blocked from joining the call Ending the c...

Page 108: ...key Slnt Mon Req is configured on your phone You are conducting a call Privacy must be deactivated S Briefly press the Slnt Mon Req programmed sensor key twice The witness hears a special tone on their phone and the message Connect witness or tape ap pears on their display The witness lifts the handset or T The witness presses the line key for the line on which the call is being conducted The witn...

Page 109: ...LED for this line key is flashing Retrieving the call T Press the flashing line key Proceed with your call Exclusively holding and re accepting a call on a line key Prerequisite You have accepted a call on a line key or you are conducting a consultation call that only you can or wish to continue S Press the Excl Hold programmed sensor key or Select and confirm the option shown The line key where t...

Page 110: ...ere the call is parked In this way you can accept the call Forwarding calls on lines When you activate call forwarding for a shared line Æ page 96 the line is generally also forwarded to oth er phones The process for configuring call forwarding for a specific line is identical to the call forwarding process already described You must simply ensure that the required line is already seized S Press t...

Page 111: ...TRLN ring transfer line sensor key can be programmed for each line Activating S Press the RTRLN programmed sensor key The LEDs on your phone and on the destination phone light up When you receive a call the line key flashes but the phone does not ring The call is signaled on all other team phones Deactivating R Press the RTRLN programmed sensor key The LED goes out Calls are signaled on the phone ...

Page 112: ...igured as secretary Example calling the secretary from the executive phone The LED is not lit the secretary is not on a call S Press the secretary DSS key Lift the handset or n Press the key and enter speakerphone mode The LED is lit the secretary is on a call R Press the secretary DSS key Camp on to the secretary phone The called party hears a tone and the Pickup programmed sensor key flash es Li...

Page 113: ...ll The executive phone receives a call Ask your call partner to wait T Press the Pickup programmed sensor key Ending the call and returning to the first call s Press the key shown Continue the call with your initial call partner Transferring a call to the executive phone Prerequisite You have accepted a call for the executive phone on the secretary phone S Press the executive DSS key You are conne...

Page 114: ...tive phone The secretary phone does not answer a call for the ex ecutive After 15 seconds depending on the system you hear an alert tone on the executive phone The dis play shows who is calling Lift the handset T Press the Pickup programmed sensor key Accepting a call for another executive secretary team If multiple executive secretary teams are configured you can also accept calls for other teams...

Page 115: ...uing a call on the second phone Lift the handset T Press the Group Park programmed sensor key Activating deactivating a second executive call On the executive phone you can configure calls to go to the secretary phone when you are on a call If you are on a call and are expecting another important call it may be useful to activate the second call feature N Open the Program Service menu Æ page 26 Se...

Page 116: ...l call code to send a signal call to the destination phone Placing a messenger call You can place a messenger call by pressing a key if this key is configured on the executive phone Programming a sensor key with a function Æ page 77 Defining a representative for the secretary Calls for the executive that arrive at the secretary phone can be forwarded to another phone To do this you must configure ...

Page 117: ...st action Setting contrast The display has eight contrast levels that you can set ac cording to your light conditions or Press one of the keys shown in idle mode Æ page 21 Select and confirm the option shown or Change the display contrast Keep pressing the key until the desired contrast is set i Save Adjusting displays on the OpenStage key module You can adapt the contrast for a connected OpenStag...

Page 118: ...ess one of the keys shown in idle mode Æ page 20 Select and confirm the option shown or To adjust the ring tone Keep pressing the keys until the desired tone is set i Save Room character for speakerphone mode To help the other party understand you clearly while you are talking into the microphone you can adjust the tele phone to the acoustics in your environment using Nor mal room Room with echo o...

Page 119: ...ss or Press one of the keys shown in idle mode Æ page 20 Select and confirm the option shown or Modify the volume Keep pressing the key until the de sired volume is set i Save Activating deactivating the ringer You can see whether the function is activated or deacti vated from the corresponding icon in the status bar on the display Æ page 20 Hold down the key shown Warning tone ...

Page 120: ...owing may be checked by service personnel Device ID for the phone OpenStage software version Line power level Prerequisite The phone is in idle mode Æ page 20 N Open the Program Service menu Æ page 26 Select and confirm the option shown Select and confirm the required test functions Follow the additional user prompts on the display N Press the key shown The LED goes out The test is complete Phone ...

Page 121: ...or C receive a call all phones in the ONS group ring If A B or C is busy all phones in the ONS group are busy callers outside the ONS group receive a busy signal Within the ONS group phones can be reached on their original phone numbers The following functions also have an additional impact on internal member phones in an ONS group Call waiting Æ page 54 Call forwarding Æ page 38 Do not disturb Æ ...

Page 122: ...ion is currently not available b The phone number dialed is not in service Possible response a Wait and try again later b Enter the number correctly or call the exchange or or Possible cause Speed dial number not available reminder entered in correctly blocked or invalid entry prerequisite not met e g second call not waiting in the case of alternating incomplete number dialed Possible response Cor...

Page 123: ... disabled function from rel evant service personnel b Enter correct PIN Possible cause Incomplete phone number entered star or hash key not pressed Possible response Enter phone number or code correctly or as instructed Possible cause Data transfer in process Possible response Wait and try again later Not authorized Not allowed Not available protected ...

Page 124: ...ed automatically over night after 24 hours at the latest To correct any other problems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer Service Caring for your telephone Never allow the telephone to come into contact with coloring oily or aggressive agents Always use a damp or antistatic cloth to clean the telephone ...

Page 125: ...ng 65 Callback 44 Calling a second party 35 Central speed dial numbers 83 Conference 57 Connection options 13 Consultation 35 Consultation hold 35 Consultation on a key 80 Contact partner 124 D Delayed call forwarding 71 Dialing with line keys 100 Display angle 117 Display icons 128 connection status 23 messages 20 status bar 20 Do not disturb 89 DSS key answering calls 47 call waiting 54 dialing ...

Page 126: ...ocation of the telephone 3 M Making calls 32 Messenger call 116 Microphone 31 Multi line telephone 11 O One Number Service mailbox MWI 103 second call call waiting 55 Open listening 30 OpenStage Key Module 40 14 Operating instructions 2 Outgoing calls 25 P Parking a call 63 Phone settings 117 Pickup call team 48 Primary line 96 Privacy 88 Private line 96 Program Service menu 26 Programmable sensor...

Page 127: ... mode 29 30 Speed dialing central 83 dialing 52 saving 83 System wide speaker call 67 T Telephone maintenance 124 Three party conference 106 Toggle Connect 36 Tone dialing 62 Troubleshooting 124 Two way intercom system 66 U Unanswered calls 25 User interface 12 User support 10 V Variable call forwarding all calls 41 Voicemail 103 Volume set 33 ...

Page 128: ...phone lock is activated Æ page 88 Messages You received new voice messages Æ page 24 You have received new callback requests Æ page 24 Call forwarding is active Æ page 38 Connection status The call is active The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold ...

Page 129: ...ibed or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH Co KG All other company br...

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