OpenScape Voice functions
163
Step by step
Muted silent monitoring
Station A and B are on a call. You want to monitor a call
but so that neither station notices.
•
You can hear station A but cannot talk to him be-
cause he cannot hear you
•
You can hear station B but cannot talk to him be-
cause he cannot hear you.
•
Station A and B can hear and speak to each other
^
Lift the handset.
j
Enter the code for active silent monitoring and the des-
tination number (see code table
!
page 164).
You are
connected to the call and can listen.
]
End the silent monitoring unnoticed by replacing the
handset.
Your phone
internal station A
internal or external station B