Siemens OpenStage 40 G SIP User Manual Download | Manualshive

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Step by step

Making calls with multiple lines

128

Forward to Secretary 2

An incoming call for "Executive 1" rings at the assigned
„Secretary 1“. The call is

not

answered. After a speci-

fied period the call is forwarded to "Secretary 2". The
line key of the "Secretary 2" flashes and it rings.

T

Press the line key on the "Secretary 2" phone to answer
the call. The station answers. The "Secretary 2" direct
station selection key on the "Executive 1" phone illumi-
nates.

Second call

If "Secretary 1" receives a second call, this can be ac-
cepted, ignored, forwarded or rejected. Detailed infor-
mation on this can be found from

!

page 90.

If the second call is ignored, it is forwarded to
"Secretary 2" after a certain period of time.

If the second call was answered, it can be forwarded us-
ing consultation or the direct station selection keys.

Connecting a call

If e. g. the "Secretary 1" answered a call, it can forward
the call using the direct station selection keys to the fol-
lowing telephones:
•

Executive 1

•

Executive 2

•

Secretary 2.

The following examples show connections to
"Executive 1".

If "Secretary 1" is busy, the call is forwarded im-
mediately to "Secretary 2" if:
•

a consultation call is being made or

•

"Allow call waiting" is deactivated.

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Summary of Contents for OpenStage 40 G SIP

Page 1: ...nication for the open minded Siemens Enterprise Communications www siemens enterprise com Documentation OpenScape Voice OpenStage 40 SIP OpenStage 40 G SIP OpenStage Key Module 40 User Guide V1 R3 x V1 R4 x ...

Page 2: ...be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the lo cal authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environment and human health It is a prerequisite for reuse and recy cling of used electrical and electronic equipment For more detailed informati...

Page 3: ...te this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bath rooms Product support on the internet Information and support for our products can be found on the Internet at http ww...

Page 4: ...14 The user interface of your OpenStage 40 40 G 14 Ports on the underside of the phone 15 Using network ports more efficiently 16 Key Module 17 OpenStage Key Module 17 OpenStage Key Module 15 18 Keys 19 Function keys 19 Audio keys 19 Navigator 20 Programmable sensor keys 21 Trunk keys on multi line phones only 22 Keypad 24 Display 26 Idle mode 26 Idle display view and icons 26 Context dependent di...

Page 5: ...ching from headset to speakerphone mode 46 In standard mode 46 In U S mode 46 Open listening 46 Activating deactivating the microphone 47 Ending a call 47 Group call 48 Call control 51 Two calls simultaneously 51 While dialling 51 Making calls 53 Off hook dialing 53 On hook dialing 54 Immediate dialing 55 Dialing using the hot or warm line function 56 Redial 57 Consulting a second party 58 Ending ...

Page 6: ...mple 2 Call Waiting toggle Activating deactivating 80 Example 3 Immediate ring 80 Resetting sensor keys 81 Enhanced phone functions 82 Incoming calls 82 Accepting calls via the headset 82 Deflecting a call 82 Rejecting a call 84 Configuring call forwarding 84 Placing a call on hold 86 Call waiting second call 90 Transferring a call 94 CTI calls 97 Making calls 99 Dialing with the DDS key 99 Dialin...

Page 7: ... 116 Making calls 117 Manual trunk seizure 117 Automatic trunk seizure 118 Dialing the last dialed number 118 Forwarding calls on primary line 118 During calls 119 Making and receiving calls on a single line 119 Making and receiving calls with multiple lines 119 Putting a line on hold 120 Lines with hot or warm line function 121 Busy override 122 Direct station selection keys 123 Calling a station...

Page 8: ...gging on and off at different phones 144 Logging on and off at the same phone 145 Logging on to the phone 145 Logging off from the phone 146 Logging on at different telephones 147 Logging on with forced logoff at a remote phone 147 Logging on with forced delayed logoff at a remote phone 148 OpenScape Voice functions 149 Feature toggle key 149 Making anonymous calls 150 Deactivating 150 Activating ...

Page 9: ...tting contrast 165 Background lighting 165 Contrast for the OpenStage Key Module 166 Date and time 167 Setting the time 167 Setting the date 167 Setting daylight saving time 168 Automatic daylight saving time 169 Time display format 170 Date display format 170 Audio 171 Volumes 171 Settings 172 Tone and indication with an unsecured voice connection 177 Key click 178 Setting the language and countr...

Page 10: ...g while alternating 192 Your call is paused and reconnected during the recording 192 Setting up a conference during recording 193 Adding conference participants during the recording 193 Your call is included in a conference during the recording 194 Putting a line on hold manually during the recording 194 Diagnostic information 196 Web interface WBM 198 General 198 Calling up the Web interface 198 ...

Page 11: ...ctly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are...

Page 12: ... your service technician Please have this information ready when you contact our service depart ment regarding faults or problems with the product Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum handsfree distance is 20 in 50 cm Proceed as follows to optimize display legibility Turn the ...

Page 13: ...signed an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones page 22 The Overview tab on the telephony interface provides information about the lines configured on your phone and the current status of each line page 30 A number of specific features must be considered when using a multi line phone to make and r...

Page 14: ...ustomize your telephone by assigning phone numbers and functions to the programmable sensor keys page 26 4 You can use function keys when conducting a call to access fre quently used functions such as Disconnect or to open the Pro gram Service menu and mailbox page 19 5 Audio keys are also available allowing you to optimally configure the audio features on your telephone page 19 6 The 5 way naviga...

Page 15: ...G LCD display 40 x 6 characters Illuminated display Programmable sensor keys 6 6 Full duplex speakerphone function Headset 10 100 Mbps Ethernet switch page 16 1000 Mbps Ethernet switch page 16 Interface for key modules Wall mounting Power supply unit if required PC Network switch Headset Key Module Handset Country specific cable ...

Page 16: ... Ethernet switch This means that you can connect a PC to the LAN directly via the phone The telephone PC con nection option must first be activated on the telephone by service person nel Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage 40 40 G Network switch PC ...

Page 17: ...o the side of the phone that provides 12 additional illuminated programmable keys Like keys on the phone these keys can be programmed and used accord ing to your needs page 21 You can attach up to two OpenStage Key Modules to your OpenStage 40 To operate an OpenStage Key Module you always require a power supply unit page 2 ...

Page 18: ...he phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used accord ing to your needs Labeling keys see page 205 You can only attach one OpenStage Key Module 15 to your OpenStage 40 You cannot combine the OpenStage Key Module 15 with the OpenStage Key Module ...

Page 19: ...g is activated N Open phone menu page 37 Red Menu is active O View messages page 34 Red New voicemail or missed calls Key Function when key is pressed p Activate deactivate microphone also for speakerphone mode o Activate deactivate the headset Decrease the ring handset and loudspeaker volume n Activate deactivate loudspeaker for speakerphone mode and open listening Increase the ring handset and l...

Page 20: ...xt menu in the idle display Press the a key Short press One level back Long press held down Go back to the first level of the settings menu Cancel function Quit the context menu In input fields Delete character to the left of the cursor Open line overview in idle mode Press the d key Scroll downwards Select element below Long press held down Jump to the end of the list menu Press the b key Scroll ...

Page 21: ...displays on function keys Increase the number of programmable sensor keys by connecting a key module page 17 If the prompt is not displayed or a programmed function is not exe cuted then you can only launch key programming via the user menu page 75 ask your service personnel about the current setting Only for repdial keys can you also program the second level for di rect destination selection Line...

Page 22: ...ondary line on that telephone Phantom line Phantom lines are not used as primary lines by any telephones in the line trunk group Phantom lines are established when the number of lines pro vided by a communications system exceeds the number of available telephones Line utilization Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephon...

Page 23: ... call on the line page 116 Hold reminder is activated page 87 Flickering Outgoing call on the line The incoming call was prioritized and select ed in accordance with the Automatic line se lection for incoming calls option Fast blinking The line is on Hold Blinking Call forwarding is activated R Illuminated The line is busy ...

Page 24: ...ering the text all available characters for this key are dis played After a short while the character in focus is displayed in the input field Character overview depends on the current language setting To speed up the input you can confirm your entry by pressing g on the navigator after you have selected the required character To enter a digit in an alphanumerical input field press the relevant ke...

Page 25: ...ers in lower and upper case and straightforward digit entry You can select further editor functions via the navigator OK Confirm and terminate the entire input Cancel Cancel your entries without saving Mode Configuration via the key 123 ABC Numerical entry ABC Abc Upper case characters Abc abc Initial character upper case abc 123 Lower case characters Move cursor left to add or delete characters M...

Page 26: ...addition different icons represent different situations and switches Press the O key to return to the idle display again for example from a call list page 34 To return to the idle display again from the phonebook page 37 or the Service menu page 37 press the N key You can also configure a Show telephone screen function however for both cases see page 74 to return to the idle mode screen again Icon...

Page 27: ...xistence of a context menu that you can open by pressing the i or g buttons on the navigator page 20 The range of functions available is situation specific After a connection is set up you are called or you make call the context menu appears automatically under the current connection for the config ured time e g 20 seconds You can define how long the context menu should be displayed You can deacti...

Page 28: ...nd offers suitable functions for selection with the navigator A pop up window automatically closes as soon as you have performed an action To suppress information pop up windows press i on the navigator First entry selected when you call up the menu if you have already dialed a phone number Selected entry Only available when config ured to support mobility Redial 1 1234 Ringer off Do not disturb o...

Page 29: ...e connection is secure The voice connection is not secure Detailed descriptions of the various functions can be found in the sections Basic phone functions page 40 and Enhanced phone functions page 82 Press the O key to return to the telephony interface again for example from a call list page 34 To return to the telephony interface again from the phonebook page 37 or the Service menu page 37 press...

Page 30: ...ss the h key Example The status icons provide information about the state of the relevant line Icon Explanation Call for the corresponding line Call from a DSS line Call for a line with suppressed ring tone page 135 Hold reminder is activated page 87 The line is currently not available The line is busy Please note the LED displays for the line keys page 23 Level 2 My phone Line 1 Line 2 Overview M...

Page 31: ... Select View Own line with active call Hold Clear replace handset View1 Own line with held call Retrieve View Other free line Select View Other line with active call Hold Clear replace handset View Other line with held call Retrieve View Other line busy View 1 The telephony view is displayed as a preview after a period of time set by the service per sonnel ...

Page 32: ...ch term The cursor jumps to the first entry in the list that matches the character you entered in the search field Personal phonebook You can store up to 100 private contacts in your personal phonebook These are displayed in alphabetical order in the phonebook list How to cre ate contacts is described in page 109 A contacts consists of an entry with a Last name First name and a number Managing con...

Page 33: ... a contact page 109 Deleting a contact page 110 LDAP directory If you have access to an LDAP directory contact the responsible service personnel you can search contacts in a company wide directory A user friendly advanced search function is available for this Searching for a contact Simple search page 112 Quick search page 114 Using a contact Calling a contact page 99 ...

Page 34: ...message page 27 appears on the idle display and the LED on the key O page 19 flashes to signal new messages or missed calls To access the menu Press the O key and use the navigator to select and confirm the relevant submenu Voice Mail You will find voicemails in the directory Messages page 52 You will be shown the following for example Calls Messages Records Voice mail New 1 3 Urgent 1 1 Non Urgen...

Page 35: ... may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only listed once The number of call attempts is logged in the Details context menu and additionally in the Missed Calls log in the list display The list contains the phone number as well as the time of the last call If you connected a call partner with his her con...

Page 36: ...ntry specific context menu You can select the following functions for an individual entry Dial page 100 Details page 115 Call attempts with date and time up to ten can be saved Delete page 115 Missed Benz Karlg 10 25 Options g Lessing Ephraim 7 22 Busch Wilhelm 12 11 Time of call Selected new entry with context menu Old entry 11178 2 235689 1 2568900 1 Number of call attempts ...

Page 37: ...o make local function settings for your Open Stage and to configure the appearance of your display to your personal re quirements Select one of the following menus with the navigator page 20 Date and time page 167 Audio page 171 Configuration e g page 83 or page 105 Phone page 74 page 165 Locality page 167 Security page 139 Network information page 38 Diagnostic information page 196 Reset page 184...

Page 38: ...r monitoring function can be activated on your phone for service purposes by remote maintenance Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance During maintenance the handset mi crophone loudspeaker and headset are deactivated You are additionally informed on the display that the control function is active Monitoring functi...

Page 39: ...rotecting the environment To reduce energy consumption you can reduce the brightness of the display the default setting is 50 percent and is preset page 165 set the background lighting to switch off automatically after a certain period of time To save a large amount of energy the time can be reduced to one minute The default value is 5 minutes page 165 reduce the ring volume set by default to 50 p...

Page 40: ...isu ally signaled on the call display If transmitted calling party information name phone number appears on the graphic display Please read carefully the introductory chapter Getting to know your OpenStage phone page 14 before performing any of the steps de scribed here on your phone 1 Closed for secure or open for nonsecure voice communication If you have set a pattern melody or a ringtone page 1...

Page 41: ...r is displayed The pop up menu opens Select and confirm the option shown The n key lights up or n Press the key shown The key lights up The speakerphone function is activated if nec Set the call volume Suggestions for using speakerphone mode Tell the other party that speakerphone mode is ac tive Adjust the call volume while speakerphone mode is active The ideal distance between the user and the ph...

Page 42: ...dditionally configured a key with the Auto Headset function AICS Zip tone page 74 S Press the Auto Headset sensor key to activate auto matic call answering This key and the headset key illu minate A short acoustic signal is heard on the headset for a call and the connection is established If you want to manually answer calls again deactivate the automatic answering function using the Auto Headset ...

Page 43: ...he coworker s internal phone number and the function is configured for you in Open Scape Voice A coworker s phone rings Select and confirm the option shown in the idle phone s context menu or Lift the handset or n Press the key shown Select and confirm the option shown j Enter and confirm the relevant phone s internal number You are connected to the calling party either via the handset or in speak...

Page 44: ...nd the function is con figured for you in OpenScape Voice Select and confirm the option shown in the idle phone s context menu or Lift the handset or n Press the key shown Select and confirm the option shown j Enter and confirm the relevant phone s internal number You are connected to your colleague s held call either via the handset or in speakerphone mode Directed pickup f Directed pickup f ...

Page 45: ...own the loudspeaker key when replacing the handset to switch to speakerphone mode n Press the key shown Replace the handset Proceed with your call or Switching from speakerphone mode to the handset Prerequisite You are conducting a call in speaker phone mode Lift the handset n The key shown goes out Make note of the two different processes and ac tivate if necessary your preferred setting page 175...

Page 46: ...e n Press the key shown o Press the key shown Speakerphone mode is activated Open listening You can let other people in the room join in on the call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating n Press the key shown Deactivating n Press the lit key Switching to speakerphone mode n Hold down the lit key and replac...

Page 47: ... in while you consult with someone in your office Prerequisite You are conducting a call Deactivating the microphone p Press the key shown Activating the microphone p Press the lit key Ending a call s Press the key shown or Select and confirm the option shown in the connec tions s context menu or Lit key pressed or In speakerphone mode n Press the lit key Disconnect ...

Page 48: ...gtone Loudspeaker Beep Loudspeaker in Connection Handset Ringtone Loudspeaker Beep Handset Handset Open listening Beep Handset and loud speaker Beep Handset and loud speaker Headset Ringtone Loudspeaker Beep Headset Headset Open listening Beep Headset and loud speaker Beep Headset and loud speaker Speaker phone mode Beep Loudspeaker Beep Loudspeaker Ringer off Silent Nothing Nothing in Connection ...

Page 49: ... Your service personnel have set up the group call such that it is only displayed through flashing of the Call pickup key The phone can also ring when idle A group call is waiting The Call pickup key flashes The group call is not shown on the display R Press the sensor key with the Call pickup function The group call is now shown on the display with Pickup Caller for Party The pop up menu opens Pi...

Page 50: ...t only if the appropriate function is set by your service personnel or R Press the sensor key programmed with the Call pickup function if configured The speakerphone function is activated Ignoring a group call Select and confirm the option shown The phone stops signaling the group call Pickup call Ignore ...

Page 51: ...Accept Reject Deflect T The Call control key is blinking and you hear a notifica tion tone Display second caller T Pressing the blinking Call control key will display the second caller s information and you again have three options to choose from Return to first caller T Press the blinking Call control key again to return to the first caller s displayed information Accept a call If you accept one ...

Page 52: ...ll waiting is allowed page 92 j You receive a call while you are dialling The Call con trol key is blinking and you hear a notification tone T Press the blinking Call control key Dialling is interrupt ed The caller s information is displayed and you have the following options Accept Reject Deflect ...

Page 53: ...01 or In the pop up menu Select and confirm the option shown The connection is set up If you selected the option Busy When Dialing page 103 you will not be interrupted by an in coming call In this case the caller hears the busy signal Dial Redial 1 S Hawking If you are using a dial plan and Immediate dialing is set see page 55 dialing is automatically performed as soon as the character string en t...

Page 54: ...n the pop up menu Confirm First enter the number First enter the number The loudspeaker or headset key illuminate when you enter the first digit j Enter the station number If nec Use the navigator page 20 to correct entries as necessary Confirm or wait until the dial delay expires see page 101 The connection is set up Redial 1 S Hawking Dial If you are using a dial plan and Immediate dialing is se...

Page 55: ...is automatically dialed as soon as the string en tered matches an entry in the dial plan Activating or deactivating immediate dialing z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the...

Page 56: ...ift the handset of the phone or press the loud speaker key with a hot line immediately or with a warm line after a defined period of time a number specified by service personnel is dialed Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialed ...

Page 57: ...y shown Confirm The last phone number entered is dialed Redialing from the idle menu Select and confirm from the idle display context menu page 28 The last phone number entered is dialed or Only calls to the primary line are received on multi line phones page 13 Niels Bohr 07 06 am Redial 1 S Hawking Redial 1 S Hawking A secure voice communication is indicated by a closed padlock icon on the graph...

Page 58: ...configured Conference key in this instance j Call the second party or In the pop up menu Confirm the option shown Consult Start conference If you are using a dial plan and Immediate dialing is set see page 55 dialing is automatically performed as soon as the character string en tered matches an entry in the dial plan Repeat dialling S Hawking If you want to use the phonebook or a call list for the...

Page 59: ...e option shown You are reconnected with the first party Ending the consultation with an active headset Prerequisite The service personnel have additionally configured a key with the Auto Headset function AICS Zip tone page 74 S Press the Auto Headset sensor key to activate auto matic call answering This key and the headset key illu minate You make a consultation call and the second party hangs up ...

Page 60: ...call is disconnected The active call continues Disconnecting the active call Select and confirm the option shown in the active con nection s context menu The active call is disconnected The held call remains on hold and can be managed via the context menu Alternate It does not matter which context menu is open when alternating The Alternate function ap pears in both menus active and passive connec...

Page 61: ...st call are put on hold Retrieving the first call b Switch to the first call Remove the context menu first if necessary by clicking with the left mouse button R Press the illuminated Hold key You are connected with the other party The consultation or second call continues on hold Retrieving the second call d Switch to the held consultation or second call Remove the context menu first if necessary ...

Page 62: ... hanging up or n Replace the handset or if you are in speakerphone mode press the loudspeaker key The other two parties are now connected to one another Allowing call joining z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confir...

Page 63: ... All Calls call forwarding is indicated on the graphic display when the phone is idle Forwarded calls can be logged in a call list see page 35 The Edit call forwarding menu offers you three Desti nation options These destination options are assigned to the forwarding types The menu Forwarding offers you three types of call for warding All calls g Destination phone number Busy g Destination phone n...

Page 64: ...estination Edit call forwarding Cancel Use last forwarding destination Select and confirm the option to use the last saved des tination for All calls again Call forwarding to this desti nation is immediately activated for All calls and the key r illuminates or Activate with variable destination phone numbers If you want to use a new forwarding destination Select and confirm the option shown j Ente...

Page 65: ... Save destination phone number Select forwarding type here for instance All calls Select forwarding type in context menu j Enter edit and confirm the destination phone number or Edit favourites You can configure up to five destination phone num bers for call forwarding These destination phone num bers can then be assigned different forwarding condi tions Select forwarding type here for instance Al...

Page 66: ...ination phone number for No reply r Press the key shown The pop up menu opens Select and confirm the option shown Three types of call forwarding are offered in the settings menu All calls Busy No reply 1 Copy Select forwarding type here for instance All calls Select and confirm forwarding type in context menu 2 Insert Select target forwarding type here for instance No re ply Select and confirm tar...

Page 67: ...ypes of call forwarding are not displayed Activate deactivate call forwarding Prerequisite A forwarding destination is already con figured for the relevant forwarding type r Press the key shown The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destination and you have the following options Accept Set a forwarding destination Edit call forwardin...

Page 68: ... ring before the No reply call forwarding is activated z You can also configure this setting via the Web interface page 198 r Press the key shown The pop up menu opens Select and confirm the option shown Select forwarding type Select and confirm forwarding type No reply in context menu j Enter the desired time in seconds and confirm your en try The set time is displayed with the option Call for wa...

Page 69: ...n create a call forwarding chain consisting of sev eral telephones where the last member of the chain is your phone A popup window opens on your phone s screen with the following information Who is calling Who forwarded first or last The reason for the forwarding is displayed by an icon You can set whether the station that forwarded first or last is displayed see page 85 ...

Page 70: ... You can delete scheduled callback requests if you no longer need to return a call for example at the end of the working day Prerequisite At least one callback was requested Select and confirm the option shown in the idle display page 28 context menu Confirm in the pop up menu All callback requests are deleted This option is only available if both you and ser vice personnel have activated the func...

Page 71: ...shown Rejecting a callback Prerequisite The function Reject is authorized by ser vice personnel Select and confirm the option shown The callback request is deleted The caller hears the busy signal The caller s phone number is added to the missed calls list Forwarding a callback Prerequisite The function Deflect is authorized by ser vice personnel Select and confirm the option shown j Enter and con...

Page 72: ...the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration Outgoing calls Callback Yes Save Exit ...

Page 73: ...formation on the missed call and lets you call back the number directly call lists see also page 35 O Press the key shown Select and confirm the option shown Select and confirm the appropriate list entry The phone number associated with the list entry is dialed If no new calls are listed the call list menu is offered un der Calls page 115 On multi line telephones page 13 only the calls missed on y...

Page 74: ...r the sensor keys are displayed on the right edge of the display The sensor keys can also be programmed via the web interface page 198 List of available functions 1 Delete not assigned 17 Group pickup 2 Selected dialling 18 Repertory dial 3 Repeat dialling 19 Feature toggle 4 Forward all calls 20 Show telephone screen 5 Forward no reply 21 Mobility 6 Forward busy 22 Directed pickup 7 Ringer off 23...

Page 75: ...ys via the user menu N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown You are prompted to press the key you wish to program S Press the sensor key you want to program with a func tion The sensor key illuminates continuously If the prompt ...

Page 76: ...on should be assigned until the programming prompt is displayed Confirm to begin programming The sensor key illumi nates continuously z You can also configure this setting via the Web interface page 198 Select and confirm the option shown to program the first level for instance Select and confirm the function in the context menu Select and confirm the option shown if you want to change the label o...

Page 77: ...phone num ber You can select and insert special characters in the dial ing sequence Clear call Make consultation Make normal call Pause The pop up menu also offers the following functions Move cursor right and left Copy Paste Mode selection Cancel OK Select and confirm the option shown Setting Save Exit The repertory dial can be up to 40 characters long ...

Page 78: ...tion shown to program the first level for instance Select and confirm the function in the context menu Select and confirm to change the key labeling j Enter and confirm the label you want Select and confirm this option to enter a code j Enter and confirm the code for example 96 contact your service personnel Select and confirm the option shown If the prompt is not displayed or a programmed functio...

Page 79: ... Forward no reply Forward busy Select and confirm the function in the context menu Select and confirm the option shown if you want to change the label on the graphic display j Accept or edit the label and confirm Select and confirm this option to enter the forwarding destination j Enter and confirm the phone number of the forwarding destination Select and confirm the option shown If the prompt is ...

Page 80: ...ivate call waiting functionality even during a call The perquisite for this is that a second call is permitted page 92 By default a second call is permitted T Press the Call Waiting toggle sensor key The sensor key goes out The second call function is deactivated The call is rejected or forwarded Example 3 Immediate ring This function allows you to switch the preset delay page 132 on and off for a...

Page 81: ... the user password Select and confirm the option shown to switch to the Reset user data menu Select the option shown Select and confirm the option shown in the context menu to delete the content of all sensor keys Select and confirm Reset selected user data The con tents of the sensor keys you configured are deleted Settings User Reset Function key data Yes Reset selected user data Sensor keys whi...

Page 82: ...g a call Using call deflection Prerequisite An incoming call is displayed or signaled Deflect must be allowed In the pop up menu Select and confirm the option shown The call is immediately deflected if a destination phone number is programmed page 83 or If you did not set a phone number when programming call deflection a pop up menu appears prompting you to enter a destination phone number for cal...

Page 83: ...ontext menu Select and confirm the option shown j Enter and confirm the phone number to which the sta tion should be deflected or Deflecting to a DSS number A call can be deflected to a direct station selection DSS subscriber using the DSS key if the key is config ured and the deflect function is activated by your ser vice personnel page 125 Information only as set by service personnel Yes or No S...

Page 84: ...er and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Configuring forwarding Select and confirm the option shown You can find a description of the settings in Chapter Call forwarding Seite 63 Reject If the rejected caller s phone number is transmit ted it is saved in the call list You can then call this party ba...

Page 85: ...rm the option shown Select the option shown Select and confirm the option shown in the Yes No con text menu or Select the option shown Select and confirm the option shown in the Yes No con text menu or Select the option shown Select and confirm Display last Display first Select and confirm the option shown Alerts Visual alerts No Yes Audible alerts No Yes Forwarding station Last Display last Optio...

Page 86: ...e connec tions s context menu or R Press the illuminated Hold key The Hold sensor key must be configured page 74 Using line keys On multi line telephones you can use the line keys to place ongoing calls on hold R Press the corresponding line key The line key LED starts flickering The call is now on hold Retrieving a held call T Press the corresponding line key The line key LED lights up The call i...

Page 87: ...z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the optio...

Page 88: ...ress 0 to deactivate the reminder z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown j Enter a value between 3 and 15 and confirm Selec...

Page 89: ...e page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration Connected calls Music ...

Page 90: ... can still toggle between an initial and second call or put on hold and retrieve second and first call successively page 61 or initiate a conference Consultation call from second call If the second call is your active call you can initiate a consultation call from it From a consultation call in the second call you can initiate a conference toggle between the second call and a consultation call put...

Page 91: ...d be rejected with the busy signal If you have disconnected the first call the ignored sec ond call rings like a normal call Rejecting a second call Prerequisite You are conducting a call and call waiting is allowed page 92 In the pop up menu Select and confirm the option shown The second call is rejected The caller hears the busy signal The caller s phone number is added to the missed calls list ...

Page 92: ...oudspeaker key The other two parties are now connected to one another Allowing call waiting Prerequisite The option was programmed by your ser vice personnel z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option show...

Page 93: ...call by hanging up z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select an...

Page 94: ...ow call transfer and Transfer on ring were allowed page 95 Select and confirm the option shown in the connec tions s context menu The call is placed on hold j Enter the phone number of the party to whom you want to transfer the call Confirm If the party answers Announce the call you want to transfer Select and confirm the option shown in the connec tions s context menu If the party does not answer...

Page 95: ...ss the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration Connected calls Allow call transfer Ye...

Page 96: ...Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration Outgoing c...

Page 97: ...ration of the configured CTI ap plication can be found in the corresponding user guide z You can also configure this setting via the Web interface page 198 Prerequisite The option was programmed by your ser vice personnel N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Sel...

Page 98: ...You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and con...

Page 99: ...grammed page 74 R Press the programmed DDS key Dialing is initiated Dialing from the local phonebook N Press the key shown Confirm or S Press the configured sensor key Personal for the local phonebook page 74 Select and confirm the entry you want The phone num ber is dialed Extensive information on the local phonebook and on searching for stations can be found from page 109 Dialing from the LDAP d...

Page 100: ... directo ry Missed Dialed Received Forwarded O Press the key shown Select and confirm the option shown Select and confirm the required call list Select and confirm the entry you want The phone num ber associated with the list entry is dialed For a detailed description of the call lists see page 35 Calls Dialed Niels Bohr 07 06am ...

Page 101: ...r was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook n Press the key shown This only works if the phone number was entered when the phone was idle and the loudspeaker key was not lit or if the phone num ber was entered for a consultation call and the loud speaker key was not lit If an emergency number is preset by your ser vice personnel ...

Page 102: ... when dialing with the handset on hook N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown j Specify a value and confirm your entry Select and confirm the option shown The setting does not affect automatic...

Page 103: ... the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration Outgoing calls Busy when dialling Yes Sa...

Page 104: ... the context menu You are now involved in a one to one call with the remaining call party or You can initiate a conference by calling the Conference function in the context menu of either the active or held call Alternatively you can press an already configured Conference key Conference User Disconnect If you already are involved in a secure connection with a party when you initiate a consultation...

Page 105: ...nections in the con text menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or blocks the Conference function z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confi...

Page 106: ... via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Settings User Configuration C...

Page 107: ...tion shown in the Confer ence context menu If the party answers you can toggle between the party and the conference connect the consultation call to another called party end the consultation call and return to the confer ence add the consultation call party to the conference Add party Prerequisite You are conducting a consultation call and the conference is on hold Conference Consultation If you w...

Page 108: ... shown in the Confer ence context menu The conference is placed on hold and you can consult with someone in your office for in stance Leaving a conference Select and confirm the option shown in the Confer ence context menu You are disconnected from the conference call and can dial another number for in stance The other call partners remain connected Conference You can also use an already configure...

Page 109: ...pen the local phonebook Select the option shown Confirm the option shown in the context menu j Fill in the three fields Last name First name Number accordingly Select and confirm to save the phonebook entry Editing a contact You can also edit contacts via the web interface page 198 N Press the key shown Confirm to open the local phonebook If you are registered as a mobility user page 144 you may n...

Page 110: ...e page 198 N Press the key shown Confirm to open the local phonebook Select the required entry Select and confirm the option shown in the context menu Then confirm the Delete or cancel the process Deleting all contacts You can also delete the contacts via the web interface page 198 N Press the key shown Confirm to open the local phonebook Is displayed Select and confirm the option shown in the con...

Page 111: ...k The name first found in which the first letter is K is dis played If you are looking for a name that begins with Kr also enter the second letter in the search field The first name with the initial letters Kr is displayed You can also browse the phonebook with the navigator until you reach the required station page 20 Personal Option U J L 5 Abc K Kirsch Erika UK p q s 7 ß abc r Kramer Elisabeth ...

Page 112: ...name Finding an LDAP entry N Press the key shown Select and confirm to open the company wide Phone book Corporate Select and confirm the option shown in the Options context menu Select and confirm the required search field for example Last name j Enter a search text If you for example only enter the first letter of the last name all entries with this initial let ter are displayed Select and confir...

Page 113: ...ct and confirm the option shown in the Options context menu You can now enter the search criteria for the search Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the output list in the Options context menu Select and confirm the option shown You may choose between the following criteria No qualifier Job function Address 1 Email Business 1...

Page 114: ...ed to switch between letters and numbers The h key is used to delete indi vidual characters When entering extended characters you can control the search individually For the selection of extended char acters firstly press the key Rule list Corporate Option U j l 5 abc k Kirsch Erika Character Description Searches for the exact string before the extended character You can enter first and last name ...

Page 115: ...hrough the list Select the list entry Displaying details Select and confirm the option shown in the context menu For display and information shown Delete the entry Select and confirm the option shown in the context menu The entry is deleted Delete all entries O Press the key shown Select and confirm the option shown For instance select and confirm the list of dialed num bers Select the option show...

Page 116: ... the following sec tions for a detailed description of the individual compo nents Introduction to multi line phones page 13 Lines and line keys page 22 Multi line telephony interface page 30 Individual settings page 131 Incoming calls Depending on your individual settings you will be noti fied of incoming calls page 173 Accepting calls for the primary line In this case the telephone behaves in the...

Page 117: ...priority Manual trunk seizure or n or o Lift the handset or press the speakerphone mode or headset key S Press the required line key or h Press the key shown to open the Overview tab page 30 Select and confirm the required line e g line 2 The se lected line is displayed on the screen j Enter the phone number or use redial for example The connection is set up Accept If you have seized a secondary l...

Page 118: ...ontext menu or n or o Lift the handset or press the speakerphone mode or headset key S Press the required line key page 117 In the pop up menu Confirm The connection is set up Forwarding calls on primary line The call forwarding can only be activated for the primary line Which call forwards are possible how they are con figured and activated can be found from page 63 Call forwarding information Pr...

Page 119: ...ferring a call page 94 Conference page 104 Functions available exclusively for the primary line Call lists page 35 Voicemail page 34 Call forwarding page 63 Do not disturb page 137 Making and receiving calls with multiple lines Accepting a waiting call Prerequisite You are conducting a call At the same time a call is incoming on another line Call on line 1 T Press the line key for line 2 The call ...

Page 120: ...nnected On phones connected to the line a user can press the relevant line key and accept the held call During a consultation call or after accepting a waiting call the hold function cannot be used All multi line users that share the line on which the call is being held page 22 can now pick up the held call To prevent other users from an swering the held call you must place the call on Consultatio...

Page 121: ... patient s bed dials the ward number e g after a minute if no other number is dialed Entering a number for the hot and warm line func tion Specify which number should be dialed when the hot or warm line function is activated z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Ent...

Page 122: ... line illuminates it is busy You want to join in the call R Press the lit key A conference is established You are connected to the parties on the secondary line The key continues to illuminates and the conference is shown on the display You can now Put the secondary line on hold Leave the conference on the secondary line Make consultation call Accept a second call Alternate between a new call part...

Page 123: ...lect and confirm the DSS line The key lights up and a connection is established Consultation with the DSS station Prerequisite You are conducting a call and service per sonnel have configured the DSS key for consultation S Press the relevant DSS key for the consultation The key lights up and a connection is established If the station answers you can toggle transfer the first call or initiate a con...

Page 124: ...e or headset key You are connected with the other party Rejecting a call Prerequisite Service personnel must activate the re ject option for DSS keys and auto answer must be de activated page 97 T Press the DSS key The call is routed to your primary line and rings Select and confirm the option shown in the pop up menu The caller hears a busy signal Direct pickup Prerequisite The auto answer functi...

Page 125: ...y flashes S Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key LED display on DSS keys DSS Key Explanation S Off The line is in idle mode T Flashes You can accept a call for the DSS station via the key The call is routed to your primary line when the call is accept ed R Illuminates The line is busy...

Page 126: ...page 63 For All calls from Executive 1 to Secretary 1 For All calls from Executive 2 to Secretary 2 Forward on Busy and forward on No reply from Secretary 1 to Secretary 2 Forward on Busy and forward on No reply from Secretary 2 to Secretary 1 Allow call waiting should be activated on the secretaries phones page 92 This function can optionally be activated and deactivated us ing a key if a key has...

Page 127: ... flashes rapidly Early call pickup by Executive 1 An incoming call for Executive 1 rings on Secretary 1 The Secretary 1 direct station selection key on the Executive 1 phone flashes The Secretary 1 has not yet answered the call Before the call is forwarded to Secretary 2 Executive 1 picks up the call early T Press the Secretary 1 direct station selection key on the Executive 1 key to answer the ca...

Page 128: ...l this can be ac cepted ignored forwarded or rejected Detailed infor mation on this can be found from page 90 If the second call is ignored it is forwarded to Secretary 2 after a certain period of time If the second call was answered it can be forwarded us ing consultation or the direct station selection keys Connecting a call If e g the Secretary 1 answered a call it can forward the call using th...

Page 129: ...l ensue after a configured time Consultation without connecting S Press the DSS Executive 1 key Executive 1 answers Transferring is not wanted The Secretary 1 takes the call back Select and confirm the option shown in the pop up menu The Secretary 1 is reconnected with the caller Toggle disconnect or conference During a consultation call Secretary 1 can toggle be tween Executive 1 and the caller c...

Page 130: ...w the status of the lines change from the My phone tab to the Overview tab on the phone screen using the h key Further information on the line status can be found on page 30 The executive secretary team can be expanded with line keys by the service personnel These lines keys however have no influence on the behavior of the exec utive secretary configuration Overview DSS Executive 2 Line busy DSS E...

Page 131: ...ne in the Overview tab Specify here if the selected line should be displayed in the Overview tab z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the ...

Page 132: ...nfirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Select and confirm the option shown j Enter and confirm a delay value Select and confirm the option shown You can activate and deactivate the set delay time for all lin...

Page 133: ...option shown Select and confirm the option shown All lines that are displayed in the overview are listed Select and confirm the required line for example line 1 Select one of the following options from the context menu to move an individual line Move up Move down Move to top Move to bottom or Select and confirm the option shown to arrange the lines in the same sequence as the line keys or Select a...

Page 134: ...el have activated the preview function Preview for a call You are already conducting a call on one line A further call rings on a secondary line S Press the Preview sensor key A popup window opens and you receive information about the caller R Press the Preview sensor key again to hide the pre view or wait until the popup closes itself after a speci fied period of time Permanent preview S Press th...

Page 135: ...tly ac tive microphone and the corresponding line key blinks or Z T The ringer melody set sounds briefly approx 3 seconds via the loudspeaker and the corresponding line key blinks or Z T You hear a short notification tone Z T k The telephone rings using the configured call signal the corresponding line key blinks and a pop up menu con taining the available information is displayed The ringer melod...

Page 136: ...the key once again to reactivate the ringer The icon disappears You can also switch the function on and off using the op tion in the idle menu Select and confirm the option shown or Deactivating the ring tone via sensor key Prerequisite The Ringer off sensor key must be pro grammed page 74 S Press the Ringer off sensor key An incoming call is signaled by a single ring tone burst R Press the illumi...

Page 137: ... once more to deactivate the Do not disturb function or Enabling do not disturb via the idle menu Select and confirm the option shown in the idle menu The Do not disturb icon appears in the header or Select and confirm the option shown in the idle menu The Do not disturb icon is deleted On multi line telephones page 13 you can only activate the Do not disturb function for your primary line You can...

Page 138: ... shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Settings User Configuration Incoming calls Handling Allow DND Yes Save Exit ...

Page 139: ...sage Change Password 1 days left will alert you to this at the appropriate time The message Password has expired appears when the validity period is over Confirm Change password and change the password as described in this section If you repeatedly enter the wrong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time It is possible that you will...

Page 140: ...on shown j Enter the current password at least six characters text entry see page 25 and confirm your entry Select and confirm the option shown j Enter a new password at least six characters text en try see page 25 and confirm your entry Select and confirm the option shown j Enter and confirm the new password once more Select and confirm the option shown Settings User Security Change user password...

Page 141: ...the option shown j Enter six zeros 000000 to deactivate the password Confirm entry at least 6 characters text entry see page 25 Select and confirm the option shown j Enter six zeros 000000 and confirm Select and confirm the option shown The deactivation of the password prompt does not affect the Web interface page 198 or CTI applications that use a password prompt As long as the user password is d...

Page 142: ...ed You can also enter the emergency number via the keypad Activating the phone lock Hold down the key shown until Phone lock Confirm locking the phone appears Confirm The phone is locked or N Press the key shown Select and confirm the option shown j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select...

Page 143: ...strator password j User password or enter and confirm the administrator password The phone is unlocked if the password is cor rect Save Exit If an emergency number has been entered on the telephone by service personnel Emergency call will be offered on the display once you have activated the phone lock You can also dial the emergency number via the keypad User unlock Admin unlock If the telephone ...

Page 144: ...he following scenarios are possible Logging on and off at the same phone Log on as a mobility user page 145 Log off as a mobility user page 146 Logging on and off at different phones In these cases service personnel may have made the following settings Log on at a remote phone with forced logon when the user is still logged on at that phone page 147 Delayed logon at a remote phone with forced logo...

Page 145: ...menu The Mobility logon dialog appears You are prompted to enter your mobility ID j Enter and confirm Mobility ID usually a telephone num ber You are prompted to enter the password j Enter and confirm the user password The following messages appear on the display Logging on mobile user Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and th...

Page 146: ...e context menu Select and confirm the option shown in the idle display context menu page 29 Is displayed You briefly have the option to cancel the logoff otherwise the logoff process is launched In the graphic display the following messages appear Logging off mobile user Uploading user profile Registering Downloading user data After you have logged off the mobility icon is hid den Mobile logoff Mo...

Page 147: ... Logon via a key If a program key is configured for Mobility S Press the Mobility program key or Logon via the context menu Select and confirm page 29 the option shown in the idle display context menu You are prompted to enter your mobility ID j Enter and confirm Mobility ID usually a telephone num ber You are prompted to enter the password j Enter and confirm the user password The following mobil...

Page 148: ...nu page 29 You are prompted to enter your mobility ID j Enter and confirm Mobility ID usually a telephone num ber You are prompted to enter the password j Enter and confirm the user password The following mobility messages appear in the display Validating Logging off elsewhere Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mobility icon appe...

Page 149: ...eys because those linked to LEDs are used to display function status as either on LED on or off LED off The LED indicates the status of the function on the server and can therefore change without any of the pro grammable sensor keys being pressed Example Switching between Line busy and Line free see also page 156 Prerequisite Your service personnel configured a pro grammable sensor key with the fu...

Page 150: ...ting as follows Lift the handset j Enter the code see the table of codes page 164 to transmit the caller information Z You hear a confirmation tone Activating If your service personnel activated caller ID transmis sion for your phone you can deactivate this setting as follows Lift the handset j Enter the code see the table of codes page 164 to suppress the caller ID Z Wait until you hear the confi...

Page 151: ... the phone number of the party you want to contact Caller ID transmission is reactivated after this call Temporarily deactivating anonymous calling for the next call If your service personnel suppressed caller ID transmis sion for your phone you can enable this setting for the next call as follows Lift the handset j Enter the code see the table of codes page 164 Z Wait until you hear the confirmat...

Page 152: ...e that the party refuses to accept any calls with this number or the call is forwarded to an external phone number Contact your service personnel for information on how your OpenScape Voice is configured on site Lift the handset j Enter the code see the table of codes page 164 Various announcements deliver the following informa tion the name of the feature selective call acceptance the current sta...

Page 153: ... the caller is no tified that the called party rejects calls from this num ber If the caller s number is not in the selection list the call is to you as usual Lift the handset j Enter the code see the table of codes page 164 Various announcements deliver the following informa tion the name of the feature selective call rejection the current status active or inactive the current scope of the select...

Page 154: ...ne number from being transmitted In this case you are not informed that a call was reject ed Lift the handset j Enter the code see the table of codes page 164 Accepting You can also accept calls from parties that activated a data protection feature for example caller ID suppres sion to prevent their phone number from being trans mitted Lift the handset j Enter the code see the table of codes page ...

Page 155: ...lly and managed by your service personnel Lift the handset j Enter the code see the table of codes page 164 fol lowed by a number between 0 and 999 for the phone number you want to dial The number is automatically dialed Call tracing You can request automatic tracing of the last received internal call This is particularly suitable for identifying malicious irritating or troublesome calls Lift the ...

Page 156: ...telephones If you want another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of the hunt group Hunt group calls will then no longer be for warded to your telephone This feature can also be configured using the program mable feature toggle key page 149 Making a line busy This prevents this line being used for ...

Page 157: ...ng for a free line in the hunt group chain after it reaches this line Activating Lift the handset j Enter the code see the table of codes page 164 Z Wait until you hear the confirmation tone Deactivating Unmark the line as the end of the hunt group chain Lift the handset j Enter the code see the table of codes page 164 Z Wait until you hear the confirmation tone ...

Page 158: ...of up to 30 digits Lift the handset j Enter the code for the edit mode see code table page 164 The edit mode opens and you hear an announcement with the following information Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call ...

Page 159: ...r the code for the edit mode see code table page 164 The edit mode opens and you hear an announcement with the following information Feature name Current status active inactive Number of numbers currently on the parallel call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the ...

Page 160: ...el call via code You can activate deactivate the parallel call without hav ing to change to edit mode Prerequisite You have already entered numbers in the parallel call list Lift the handset j Enter the code to activate or deactivate the parallel call see code table page 164 ...

Page 161: ...ng followed by a line number see code table page 164 You receive a confirmation tone The caller hears a wait ing melody Replace the handset Tell your colleague that a call for him is parked and give him the line number Unparking To unpark the call your colleague must proceed as fol lows Lift the handset j Enter the unparking code see code table page 164 He is prompted to enter a line number j Ente...

Page 162: ...n to the call but so that Station B does not notice but so that you can still talk to Station A You can hear and talk to station A You can hear station B but cannot talk to him be cause he cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the des tination number see code table page 164 You are connected to the call a...

Page 163: ...cannot hear you You can hear station B but cannot talk to him be cause he cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the des tination number see code table page 164 You are connected to the call and can listen End the silent monitoring unnoticed by replacing the handset Your phone internal station A internal o...

Page 164: ...all acceptance page 152 List for selective call rejection page 153 Rejecting anonymous calls page 154 Accepting anonymous calls page 154 Using abbreviated dialing page 155 Call tracing page 155 Making a line busy on page 156 Making a line busy off page 156 End of hunt group chain on page 157 End of hunt group chain off page 157 Edit mode for serial call page 158 Edit mode for parallel call page 15...

Page 165: ...ure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown gh Set and confirm the contrast Confirm Background lighting Your service personnel can set a time of betw...

Page 166: ...t contrast for it N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown gh Set and confirm the contrast Confirm Settings User Phone Display Key mod contrast Save Exit ...

Page 167: ...f nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown j Enter and confirm the time Confirm Setting the date N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown j Enter and confirm...

Page 168: ...firm the option shown Select and confirm the option shown in the context menu Confirm Setting the difference between daylight saving and standard time Prerequisite Auto DST is deactivated page 169 Enter the difference to be used for daylight saving time z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm ...

Page 169: ...d for information purposes and can only be changed by your service personnel z You can also access this information via the Web inter face page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Daylight saving time must be manually set if a No is en tered for Auto DST pa...

Page 170: ...hown Select and confirm the time format 12 or 24 hour dis play in the context menu Confirm Date display format z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select an...

Page 171: ...m the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the volume you want to adjust for example Handset gh Set and confirm the volume An acoustic sample of the current volume is output via audio feedback when you adjust the volume Confirm Settings User Audio Volu...

Page 172: ...er password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the room character in the context menu for example Normal z page 200 Confirm Ringtone If your service personnel has loaded suitable files to the phone you can select a realtone file in mp3 or wav format for the ringer tone If no individual audio files are avail...

Page 173: ... the Web interface page 198 Prerequisite You have choosen the pattern ringtone see page 172 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the required pattern melody 1 between 1 and 8 e g 4 Yo...

Page 174: ...firm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select your desired Ringer tone sequence between 1 and 3 e g 2 You immediately hear the set Ringer mel ody with the chosen Ringer tone sequence Confirm the selected setting Select and confirm the option shown Settings User Audio Setti...

Page 175: ...ace page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the setting you want in the context menu Standard mode or US mode Confirm Settings User Audio Settings Open listening Sta...

Page 176: ...firm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown From the following setting 1 select and confirm the op tion shown in the context menu Wired headset Cordless headset Conference unit Select and confirm the option shown Settings User Audio Settings Headset socket Wired headset 1 ...

Page 177: ...etup is the prefer ence set by your service personnel z You can also configure this setting via the Web interface page 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option ...

Page 178: ... and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the option shown For instance select and confirm a medium volume level You can also select one of the following three options Low High Off for no click Key selection Select and confirm the option...

Page 179: ...e 198 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the language 1 in the context menu Confirm Settings User Locality Speech Deutsch 1 The phone displays the current setting Save Exit ...

Page 180: ...ileiro 4 Català 5 6 Dansk 7 Deutsch 8 Eesti keel 9 English 10 English US 11 Español 12 Français 13 Hrvatski 14 Italiano 15 Latviešu Valoda 16 Lietuvių Kalba 17 Magyar 18 Nederlands 19 Norsk 20 Polski 21 Português 22 Română 23 Slovenčina 24 Slovenski Jezik 25 Srpski Jezik 26 Suomi 27 Svenska 28 Türkçe 29 30 31 32 33 34 35 Ceština Русски ...

Page 181: ...u Confirm You may choose from the following countries Settings User Locality Country Germany 1 The phone displays the current setting Save Exit 1 Argentinien AR 20 Luxembourg LU 2 Australia AT 21 Mexico MX 3 Austria AU 22 Netherlands NL 4 Belgium BE 23 New Zealand NZ 5 Brazil BR 24 Norway NO 6 Canada CA 25 Poland PL 7 China CN 26 Portugal PT 8 Chile CL 27 Russian FederationRU 9 Croatia HR 28 Singa...

Page 182: ... if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Activating deactivating automatic menu display Select and confirm the option shown In the context menu select and confirm to activate au tomatic menu display Select and confirm the option shown Setting the display time Select and confirm the option shown In the context menu select ...

Page 183: ...ct and confirm for the following overview IP Address Displays the IP address or name which was assigned to the phone WBM URL HTTP address of the Web interface This address is specified in the Internet browser and is used to call the Web interface of the phone in the browser DNS domain The administrator can also assign the phone to the IP address of a DNS domain for example http my openStage phone ...

Page 184: ...s Call lists All entries are deleted Programmable keys All personalized programming is deleted see also page 81 Attention All data is reset without a warning tone Initiating the reset N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm Reset all user data The user data is reset to fact...

Page 185: ...ing Manual AutoStart All Calls Disabled The following settings are possible to audibly signal the recording Repeated Single Shot Off Check with your service personnel as to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopp...

Page 186: ...anations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone This can be any incoming or outgoing call It is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference1 Automatic call acceptance Secured or unsecured line Non...

Page 187: ...of recording for you and your call partner The audible advisory can also be switched off Please check with the relevant service personnel Multiline In terms of call recording no distinction is made between multiline and singleline If recording has started recording is performed otherwise not The recording status of a line persists as long as calls are connected to this line For example if line A i...

Page 188: ...ymbols used here by way of example can be found on practically any hardware and software recorder Automatic call recording This is the simplest mode If you have accepted a call or called a subscriber and the subscriber answers the call is recorded automatically Refer to page 186 to check which calls this can be As soon as the recording starts you will see the recording symbol and hear a beep see a...

Page 189: ...ndicates the status change if you activated or deactivated call recording via the context menu Call recording with AutoStart Standby mode is activated in principle in idle mode The recording button LED lights up You cannot switch off the recorder As soon as a call is set up call recording starts automatically Lift the handset or n Press the key shown The station answers You hear a beep the recordi...

Page 190: ...are conducting a call Recording has started The recording button LED lights up You are conducting a call see also page 186 R Press the recording button to pause the recording the LED extinguishes and the recording symbol on the display disappears You can start the recording again at any time for example to continue recording the current call Ending call recording automatically Prerequisite You are...

Page 191: ...n the display again You can now terminate the consultation call or for example switch back to the first call party alternate while the consultation call is placed on hold Second call during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting You are conducting a call You hear a beep and the recording symbol is shown on the display The ca...

Page 192: ...tched to the main call You hear a beep and the recording symbol is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto start modes Your call is paused and reconnected during the recording Prerequisite You are conducting a call that is being recorded Z Your call partner has placed the call on hold You hear the mu...

Page 193: ...e conference call Adding conference participants during the recording Prerequisite You have set up a conference The System conference feature was configured by the service personnel The conference call is now being recorded You have performed a consultation or accepted a second call page 58 or page 90 The conference call is placed on hold You hear a beep and the recording symbol is shown in the li...

Page 194: ...being recorded Putting a line on hold manually during the recording There are two options for placing a line manually on hold You place the active line on hold during the call recording and then resume the call on this line You seize a different line during call recording The first line is placed on manual hold Prerequisite The telephone has more than one line configured The active line is being r...

Page 195: ...a call on the line and conducting a call on a different line S Press line key B the LED lights up You hear a beep and the recording symbol is shown on the display for line B this call on line B is being recorded Line A is placed on hold call recording of line A has been terminated T Press line key A to resume the call You hear a beep and the recording symbol is shown on the display for line A a ne...

Page 196: ...f telephone parameters with the current settings You can see a more structured view of the list via the WEB Surface page 198 Example Settings User Diagnostic information Diagnostic Information 2011 05 17 08 23 40 00 terminal number 3335 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar port 5060 05 sip gateway 06 sip transport UDP 07 sip gateway port 5060...

Page 197: ...ay None 25 route 1 mask None 26 route 2 ip None 27 route 2 gateway None 28 route 2 mask None 29 mac address 0001e32fc7be 30 discovery mode Manual 31 dhcp reuse No 32 lan port type 0 33 pc port status None 34 pc port type 0 35 pc port autoMDIX No 36 vlan id 37 qos layer 2 No 38 qos layer 2 voice 5 39 qos layer 2 signalling None 40 qos layer 2 default 0 41 qos layer 3 No 42 qos layer 3 voice 13 43 q...

Page 198: ... HTTP server and must be 8085 Administrator Pages This area lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information contact your service personnel or refer to the administration manual For more information on the IP address the Web interface address and how to connect the telephon...

Page 199: ...2 Click a menu entry to open the corresponding form 3 Make the desired changes 4 Click the corresponding button to save or discard your changes Button functions Login Log on to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update the values Logout Log off the phone User menu User login Phone information User selection Highlighted entry ...

Page 200: ...g calls Autodial delay seconds V page 102 Callback option V page 72 Allow busy when dialing V page 103 Allow transfer on ring V page 96 Allow immediate dialing V page 55 Incoming calls Deflecting Allow deflection V page 83 Default deflect destination V page 83 Deflect to DSS V page 83 Forwarding Settings Forwarding Favorites Destination 1 to Destination 5 V page 65 Forward all calls allowed V page...

Page 201: ...ld reminder V page 87 Hold reminder delay minutes V page 88 Allow music on hold V page 89 Allow conferences V page 105 Allow secure call alert V page 177 Toggle associate V page 93 Context menu Auto show menu V page 182 Auto hide time sec V page 182 Keyset Lines Ring delay seconds V page 132 Allow in overview V page 131 Address 1 Primary line 1 Ring on off 1 Selection order 1 Hot Warmline 1 Hot wa...

Page 202: ...vailable such as Program keys Key Module 2 if available such as Program keys Key click Volumes Off Low Medium High Keys Keypad only All keys Energy saving Backlight time 1 minute Preset 5 minutes 30 minutes 60 minutes 2 hours 4 hours 8 hours Locality Country V page 181 Language V page 179 Date format V page 170 Time format V page 170 Security Password Current Password New password V page 139 Confi...

Page 203: ...Web interface WBM 203 Phone book Contact list V page 109 New contact V page 109 Delete all contacts V page 110 Diagnostic information V page 196 ...

Page 204: ...ked repdial keys cannot be used This also applies when an emergency number is saved on it Check whether your telephone is locked Phone locked To unlock enter the PIN appears on the screen If the phone is locked unlock it The phone does not ring on call Check whether the ringtone is deactivated see icon in the status bar on the display page 26 If it is deactivated activate the ringtone The displaye...

Page 205: ...them Labeling By hand Labeling strips are supplied with your OpenStage Key Module 15 Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 With a computer via the Internet You can find the online labeling tool together with the user interface at http wiki siemens enterprise com index php Key_Labelling_Tool Select the appropriate key labeling...

Page 206: ... usually confirmed using the Save Exit option or discarded using the Exit Discard Changes option You can exit the current menu level using the left key of the navigator page 20 User Date and time Option Save Exit Exit Discard Changes Time hh mm page 167 Date DD MM YYYY page 167 Daylight saving Yes page 168 Yes No Difference mins mm page 168 Auto DST Yes No page 169 Audio Volumes Option Save Exit E...

Page 207: ...racter Normal page 172 Normal Echoing Muffled Open listening Standard mode page 175 Standard mode US mode Headset socket Cordless headset page 176 Wired headset Cordless headset Conference unit User Configuration Outgoing calls Option Save Exit Exit Discard Changes Autodial delay 6 page 102 1 2 3 4 5 6 7 8 9 Callback Yes page 72 Yes No Busy when dialling Yes page 103 ...

Page 208: ...umbers context menu if applicable Edit favourites Context menu page 65 Option Save Exit Exit Discard Changes Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy page 66 Paste if copying is active page 66 Busy page 67 Enter destination context menu page 65 List of saved numbers context menu if applicable Edit favourites Context menu page 65 Option Save Exit Exit Discard Chang...

Page 209: ...n Save Exit Exit Discard Changes Visual alerts No page 85 Yes No Audible alerts No page 85 Yes No Forwarding party Display last page 85 Display first Display last Handling Option Save Exit Exit Discard Changes Allow call waiting Yes page 92 Yes No Allow DND Yes page 138 Yes No Busy when dialling Yes page 103 Yes No CTI calls Option Save Exit Exit Discard Changes Auto answer Yes page 97 Yes No Beep...

Page 210: ...eturn Allow call joining Yes page 62 Yes No Join in conferences Yes page 106 Yes No Allow hold rem Yes page 87 Yes No Hold rem delay 8 page 88 3 4 5 6 7 8 9 10 11 12 13 14 15 Music on hold Yes page 89 Yes No Allow conferences Yes page 105 Yes No Secure call alert Yes page 177 Yes No Toggle associate Yes page 93 Yes No ...

Page 211: ...31 Yes No Hot warm action 1 No action Hot warm dest nnnn page 121 Address 1 nnnn Ring on off 1 On Selection order 1 1 Overview page 133 Line up to eight lines Move down Move to bottom Use FPK order Add all lines Save Do not save BLF Busy Lamp Field not forOpenScape Voice Return Phone Display Option Save Exit Exit Discard Changes Brightness page 165 Contrast page 165 Key mod contrast page 166 Progr...

Page 212: ... Exit Discard Changes Volume page 178 Off Low Medium High Keys page 178 Keypad only All keys Energy saving mode page 165 Time for background lighting Background lighting 1 minute Background lighting 5 minutes Background lighting 30 minutes Background lighting 60 minutes Background lighting 2 hours Background lighting 4 hours Background lighting 8 hours Return Locality Option Save Exit Exit Discard...

Page 213: ...142 Option Save Exit Exit Discard Changes Phone lock No Yes Network information Option Exit Phone address page 183 Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full duplex PC autonegotiated Yes PC information Link down Diagnostic information page 196 Reset Option Cancel Cancel Reset all user data page 184 Reset selected user data page 81 Function ...

Page 214: ... all calls Forward no reply Forward busy Mute Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do not disturb Group pickup Repertory dial Feature toggle Mobility Directed pickup Callback Cancel callbacks Consultation Call Waiting toggle Immediate ring PreView Start application Built in fwd Opening the phonebook ...

Page 215: ...am the following functions on the Shifted of the function keys Selected dialling Repeat dialling Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Release Callback Cancel callbacks Consultation Start application ...

Page 216: ...ion phone number 64 Favourites 65 last destination 64 Save destination phone number 65 Variable 64 Call forwarding chain 69 Call forwarding favourites 65 Call forwarding information 118 Call lists 35 112 Call log 35 Call recording alternating 192 automatic 188 AutoStart 189 call types 186 conference 193 consultation 191 controlling 190 line key 194 manual 189 modes 185 Multiline 187 second call 19...

Page 217: ...2 answering call automatically 42 Automatically accept call 59 Hot line 56 for lines 121 I Icons 26 Immediate dialing 55 101 Important information 3 Incoming calls multi line 116 K Key click 178 Key module contrast 166 Key modules 17 Keypad 24 L Language setting 179 country setting 181 language for user prompts 179 LDAP 112 LED display direct station selection keys 21 function keys 21 Line preview...

Page 218: ...ings 165 Phonebook 32 LDAP 33 112 local phonebook 32 new contact 109 Picking up the held call 44 Pop up menu 29 Primary line 22 Privacy 136 Private line 22 Program Service menu 37 Programmable sensor keys 21 74 R Reachability 158 Redial 57 Redialing multi line 118 Repdial keys 99 Resetting sensor keys 81 Ringer off 136 S Save destination phone number 65 Search contacts 32 Second call 90 deflecting...

Page 219: ...x U Unlocking the phone 143 User interface 14 User support 12 Using Ethernet switches 16 Using network ports more efficiently 16 V Variable call forwarding 64 W Warm line 56 for lines 121 Web interface 198 206 ...

Page 220: ...d or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH Co KG All other company brand...

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