Technical Support
A.2 Troubleshooting
Unified Comfort Panels
168
Operating Instructions, 03/2020, A5E46641217-AA
A.2
Troubleshooting
This section contains information on localizing and rectifying possible faults.
Error message
Possible cause
Remedy
"Reset system memory card
failed"
"Start automatic backup failed"
System memory card
is defective or wrong
system memory card
is inserted.
Replace the defective system memory
card with a new SIMATIC SD memory
card
≥
32 GB.
"System card error"
The system memory
card from a device of a
different type has been
inserted.
Replace the system memory card with
the system memory card of a device of
the same type.
You can use the system memory card
with the device without using the data of
the system memory card. In this case, all
the data in the
"\System Card\SIMATIC.HMI\Active"
folder will be deleted.
A.3
Application examples and FAQs
Application examples
You can find application examples on the Internet at the following address:
Application Examples Unified Comfort Panels
https://support.industry.siemens.com/cs/ww/en/ps/26032/ae
FAQs
Frequently asked questions on Unified Comfort Panels are available on the Internet at the
following address: FAQs Unified Comfort Panels