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20

Troubleshooting

Error Code

Severity

Possible Cause

Corrective Action

ASL - Printer error

Failure

Printer ribbon not advancing or jammed

Inspect printer ribbon - clear jam or replace ribbon

Check printer area for glass particles

Reset Smearer

ASL - Rack Error - Stop

Failure

General rack problem, could be low on racks

Replenish racks in dispenser

Check for jammed rack or full output rack collection area

Reset Smearer 

ASL - Rack Handling error

Failure

Hardware failure in rack handler track

Check for jammed racks or debris 

Reset Smearer

ASL - Slide Carrier error

Failure

Slide did not make it to the carrier in time, or loaded 
incorrectly

Clear slide and inspect area for glass particles or debris

Reset Smearer

ASL - Smearing module not primed

Failure

Smearing module is not primed

Prime Smearer

Reset Smearer

Perform Daily Startup if necessary

ASL - Smearing module not ready

Failure

Smearing module problem

Perform Reset Smearer

ASL - Smearing tape is loose

Failure

Smearing film empty, broken or incorrectly 
threaded

Replace  smearing film

Clean smearing wedge 

Note:
If the Autoslide is powered off, please wait 30 
seconds before the power is switched back on.
This allows the ADVIA software to timeout 
appropriately.

Summary of Contents for Healthineers ADVIA

Page 1: ...ADVIA Autoslide System Quick Reference Guide ...

Page 2: ...em Overview 3 Starting each Shift 6 Slide Options 10 Weekly Maintenance 12 Monthly Maintenance 15 As Needed Maintenance 16 Troubleshooting 19 T02004 012 Effective date 12 06 2021 12 2021 Siemens Healthcare Diagnostics Inc 2021 ...

Page 3: ...3 System Overview System Overview 1 Slide Dispenser 2 Glass Particle Tray 3 Front Access Door 4 Rack Loader 5 Manual Inlet Door 6 Stain Overflow Tray 7 Rack Collection Area 8 Stainer Access Door ...

Page 4: ...4 Theory of Operation ...

Page 5: ...Displays analyzer status 3 Menu Buttons Select to display a dropdown of system functions including the online Operator s Guide 4 Tabs Correspond to items on active Menu button 5 Main Display Area Displays active screen 6 Icons Autoslide Service Log Analyzer Service Log Message Log Help Autoslide Status ...

Page 6: ...e Stain Waste container empty if necessary 2 Check Stain Reagent and Rinse using the Autoslide Reagent Log 3 Load slides and slide racks 4 Check smearing tape replace if needed 5 Perform the Daily Shutdown and Startup if not configured to perform automatically ...

Page 7: ... Logs Reagent Log Autoslide Reagent Log 2 Select Reagent Installation 3 Manually enter Reagent Volume Lot Number and Expiration Date 4 Load reagents on the instrument 5 Select OK 6 When prompted to prime lines select Yes 7 Select OK ...

Page 8: ...bins from holders 5 Clean the wedge by wiping with a soft cloth 6 Place the new smearing tape bobbin on the upper holder and the take up bobbin on the lower hold 7 Thread the smearing tape through spindle and Tape Routing Guide Pins 2 as shown on diagram Do not twist or crimp tape Verify Broken Tape Detector Lever 1 is closed when loading new tape 8 Close the tape holder plate 9 On the Autoslide C...

Page 9: ...p Cycle 1 Select Operations Autoslide Control 2 Select Shutdown Start 3 Select Operations Autoslide Control 4 Select Startup Start Note After Daily Shutdown Daily Startup must be performed before resuming Autoslide operation ...

Page 10: ...Start 4 Allow the door to open with the smear facing right and frosted end up Insert the slide in the holder door 5 Close the Manual Inlet door 6 The system will process the slide 7 When cycle is complete the Manual Inlet door will open for the additional slides 8 If no additional slides need to be stained close Manual Inlet Door and return to routine analyzer and Autoslide routine operation ...

Page 11: ...slides Enable Staining enables staining of all slides produced by Autoslide Slides on All Samples enables the system to make slides on all samples By Exception allows the operator to customize criteria for slide preparation Selecting By Exception will open the Exception Criteria for configuration 3 Select Save to save Slide Options configuration ...

Page 12: ... Tray is located under the stainer module Carefully pull out the tray and remove from the Autoslide 2 Clean the tray with a cloth or paper towel dampened with a 10 bleach solution 3 Allow the tray to air dry When dry place the tray back in position under the stainer module ...

Page 13: ...spenser Using both hands carefully pull the Glass Particle Tray forward and remove tray from Autoslide WARNING Use caution when handling objects with sharp edges 2 Discard the glass particles in the tray as per your laboratory policy 3 Place the tray back in position on Autoslide holder ...

Page 14: ...t Next the system will perform a 5 minute air prime 4 When prompted move buffer and stain lines to containers containing methanol Use a separate container for buffer and stain lines 5 When complete Exit Weekly Shutdown and select Weekly Startup 6 Follow the on screen instructions Place stain and buffer lines in the empty containers and select Next 7 When prompted place lines in the reagent bottles...

Page 15: ... plate 3 Place the stainer wells in a tray filled with methanol ensuring wells are completely submerged 4 Clean stainer plate surface with clean soft cloth or paper towel 5 Allow wells to soak for ten minutes remove from methanol and dry with paper towel 6 Replace stainer wells to stainer plate Verify wells are properly seated in stainer plate 7 Close the stainer tray door 8 Return analyzer to Rea...

Page 16: ...d lower bobbins from holders 5 Clean the wedge by wiping with a soft cloth 6 Place the new smearing tape bobbin on the upper holder and the take up bobbin on the lower hold 7 Thread the smearing tape through spindle and Tape Routing Guide Pins 2 as shown on diagram Do not twist or crimp tape Verify Broken Tape Detector Lever 1 is closed when loading new tape 8 Close the tape holder plate 9 On the ...

Page 17: ...ide of the Autoslide Pull the ribbon cartridge of the holder 4 Install a new ribbon in the holder Verify the notches on the ribbon cartridge are positioned correctly in the holder 5 Replace the slide rack loader Close the lower front door of the Autoslide 6 Return the analyzer to Ready to Run and turn on the Autoslide 7 The Autoslide will automatically perform a Mechanical Initialization Allow the...

Page 18: ... for cleaning 2 Empty the rinse container 3 Fill the rinse container half full with deionized water 4 Add 500 mL of bleach to the container 5 Scrub the inside of the container with a bottle brush 6 Rinse the container thoroughly with deionized water 7 Fill with deionized water 8 Attach to Autoslide ...

Page 19: ...t Smearer ASL Emergency stop cycle Failure Autoslide lower front cover opened during processing Close lower front cover Reset Smearer ASL Hardware error Failure A hardware error has occurred Check message log for specfic errors and troubleshoot ASL Impossible to rinse Failure Unable to rinse sample or drop deposit lines Other command is processing Reset Smearer ASL Operation completed in error Fai...

Page 20: ...d racks or debris Reset Smearer ASL Slide Carrier error Failure Slide did not make it to the carrier in time or loaded incorrectly Clear slide and inspect area for glass particles or debris Reset Smearer ASL Smearing module not primed Failure Smearing module is not primed Prime Smearer Reset Smearer Perform Daily Startup if necessary ASL Smearing module not ready Failure Smearing module problem Pe...

Page 21: ...lide ASL Stainer under methanol Failure Stainer wells are full with methanol Run the daily or weekly startup procedure ASL Staining Error Stop Failure Stainer door was open Close stainer door Reset Autoslide Reset Smearer ASL Staining waste is full ASL Staining Waste Full Stop Failure Staining waste is full Dispose of staining waste according to local regulations Reset Smearer ASL In Pre smeared s...

Page 22: ...the daily shutdown Autoslide Daily Startup Incomplete Warning An error occurred that prevented the autoslide daily startup from completing Check message log for errors correct any problem Perform daily startup If still not successful perform a reset followed by the daily startup Autoslide is Processing Slides Warning Attempt was made to go to a configuration screen while slides were being processe...

Page 23: ...ide Weekly Shutdown Incomplete Warning An error occurred during the weekly shutdown Check message log for other errors correct problem Reset Autoslide and repeat weekly shutdown Autoslide Weekly Startup Incomplete Warning An error occurred during the weekly startup Check message log for other errors and correct problem Reset Autoslide and perform weekly startup Autoslide Weekly Startup Needed Warn...

Page 24: ...EMENS Healthcare Diagnostics All other trademarks are the property of their respective owners T02004 012 Effective date 12 06 2021 Note This document is for supplemental use only and is not intended to be used in place of primary technical materials Global Siemens Headquarters Siemens AG Wittelsbacherplatz 2 80333 Muenchen Germany Global Siemens Healthcare Headquarters Siemens AG Healthcare Sector...

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