15
Faults
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in
mind the following advice:
Fault
Possible cause
Solution
The general electrical
system is
malfunctioning.
Defective fuse.
The automatic safety switch
or circuit breaker has
tripped.
Check the fuse in the main fuse
box and change it if it is
damaged.
Check the main control panel
to see if the automatic safety
switch or circuit breaker has
tripped.
The automatic on
function does not
work.
There may be food or
cleaning products stuck
between the ignition
sparkers and the burners.
The burners are wet.
The burner covers are not
correctly positioned.
The appliance is not
earthed, is not correctly
connected or the earth wire
is faulty.
The space between the ignition
sparker and the burner must be
clean.
Dry the burner covers carefully.
Check that the covers are
correctly positioned.
Contact the electrical installer.
The burner flame is
not uniform.
The burner components are
not correctly positioned.
The grooves on the burner
are dirty.
Ensure the components are
correctly positioned.
Clean the grooves on the
diffuser.
The flow of gas does
not appear normal or
no gas comes out.
The gas supply is blocked
via intermediary valves.
If the gas is supplied from a
gas cylinder, check that this
is not empty.
Open all intermediary valves.
Change the gas cylinder.
The kitchen smells of
gas.
A gas tap has been left on.
There may be a leak in the
gas cylinder coupling.
Turn off the gas taps.
Check that the coupling is
sound.
The safety valves on
one of the burners are
not working.
The control knob was not
held down for long enough.
The grooves on the diffuser
are dirty.
Once the burner is lit, hold the
control knob down a few
seconds longer. Clean the
grooves on the diffuser.
