Siemens BA 2030 SERIES, Operating Instructions Manual

Page: 63 / 166

BA 2030
Operating Instructions, 11/2017, A5E37880173A/RS-AE
61
Faults, causes and remedies
7
Note
Faults and malfunctions that occur during the warranty period and requiring repair work on
the gearbox must be remedied only by Technical Support. If faults occur without a clearly
identifiable cause, Siemens AG recommends the services of the Technical Support even
after the warranty period has elapsed.
If you need the help from the Technical Support, please have the following information
ready:
•
Rating plate data
•
Nature and extent of the fault
•
Suspected cause
Table 7- 1 Faults, causes and remedies
Faults Causes Remedy
Unusual noise on
the gearbox.
Oil level too low. Check the oil level (Page 67).
Foreign objects in the oil (irregular
noise).
Checking the oil quality (Page 71).
Cleaning the gearbox (Page 84).
Change the oil (Page 67).
Excessive bearing play and / or
bearing defective.
Check the bearing and replace if
necessary.
Defective gearing. Check the gearing and replace if
necessary.
Fastening bolts loose. Checking tightness of fastening bolts
(Page 85).
Excessive external load on the drive
input and output.
Check the load against rated data (you
might need to correct the belt tension,
for example).
Transport damage. Check the gearbox for damage in
transit.
Damage due to blockage during
commissioning.
Call Technical Support.
Unusual noise
from the drive unit.
Drive unit bearing not lubricated (motor
size 160 and higher).
Regrease bearing (Page 76).
Excessive bearing play and / or
bearing defective.
Check the bearing and replace if
necessary.
Fastening bolts loose. Checking tightness of fastening bolts
(Page 85).