Appendix
A.3 Service & Support
ASM 456 interface module
62
Operating Instructions, 07/2015, J31069-D0162-U001-A6-7618
A.3
Service & Support
Technical Support
You can reach technical support for all PD projects as follows:
●
Phone: + 49 (0) 911 895 7222
●
Fax: + 49 (0) 911 895 7223
●
Online support request form: (
https://support.industry.siemens.com/My/ww/en/requests
)
●
Internet: E-mail (
mailto:[email protected]
)
Contacts
If you have any further questions on the use of our products, please contact one of our
representatives at your local Siemens office.
The addresses are found on the following pages:
●
On the Internet (
http://w3.siemens.com/aspa_app
)
●
In Catalog CA 01
●
In the catalog ID 10 specially for Industrial Identification Systems
Service & Support for Process Industries and Drives
On the Internet, on the Support home page (
https://support.industry.siemens.com/cs/de/en/
)
of Process Industries and Drives (PD), you will find various services.
There you will find the following information, for example:
●
Our newsletter containing up-to-date information on your products.
●
Relevant documentation for your application, which you can access via the search
function in "Product Support".
●
A forum for global information exchange by users and specialists.
●
Your local contact for PD.
●
Information about on-site service, repairs, and spare parts. Much more can be found
under "Our service offer".
RFID homepage
For general information about our identification systems, visit RFID homepage
(
http://w3.siemens.com/mcms/identification-systems/
).
Online catalog and ordering system
The online catalog and the online ordering system can also be found on the Industry Mall
Homepage (
https://mall.industry.siemens.com
).
