Troubleshooting
101
Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Possible cause
Solution
Poor
reception
•
The network signal is too
weak at your current
location – for example, in a
basement or near a tall
building-because wireless
transmissions can not
effectively reach it.
Move to a location where the
network signal can be properly
received.
•
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
Avoid using the phone at such
times, or try again after waiting
a short time.
•
You are too far away from a
base station for your
network operator.
You can request a service area
map from your network
operator.
Echo or noise
•
Poor network trunk quality
on the part of your network
operator.
Hang up the phone and dial
again. You may be switched to a
better-quality network trunk or
phone line.
•
Poor local telephone line
quality.
AP75.book Seite 101 Freitag, 18. November 2005 11:48 11
