110
Guarantee certificate (UK)
Guarantee certificate (UK)
Without prejudice to any claim the user (customer) may have in relation
to the dealer or retailer, the customer shall be granted a manufacturer's
Guarantee under the conditions set out below:
•
In the case of new devices and their components exhibiting defects
resulting from manufacturing and/or material faults within 24 months
of purchase, Siemens shall, at its own option and free of charge, either
replace the device with another device reflecting the current state of the
art, or repair the said device. In respect of parts subject to wear and tear
(including but not limited to, batteries, keypads, casings, small parts on
casings, protective coverings where included in the scope of delivery),
this warranty shall be valid for six months from the date of purchase.
•
This Guarantee shall be invalid if the device defect is attributable to
improper treatment and/or failure to comply with information
contained in the user manuals.
•
This Guarantee shall not apply to or extend to services performed by
the authorised dealer or the customer themselves (e.g. installation,
configuration, software downloads). User manuals and any software
supplied on a separate data medium shall be excluded from the
Guarantee.
•
The purchase receipt, together with the date of purchase, shall be
required as evidence for invoking the Guarantee. Claims under the
Guarantee must be submitted within two months of the Guarantee
default becoming evident.
•
Ownership of devices or components replaced by and returned to
Siemens shall vest in Siemens.
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