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6.3
Recalibration
Siemens Process Instrumentation offers to recalibrate the sensor. The following calibration
types are offered as standard:
● Standard matched pair calibration
● Customer-specified calibration
● Accredited Siemens ISO/IEC 17025 calibration
Note
For recalibration the SENSORPROM unit must always be returned with the sensor.
6.4
Technical support
If you have any technical questions about the device described in these Operating Instructions
and do not find the right answers, you can contact Customer Support:
● Via the Internet using the Support Request:
Support request (
http://www.siemens.com/automation/support-request
)
● Via Phone:
– Europe: +49 (0)911 895 7222
– America: +1 423 262 5710
– Asia-Pacific: +86 10 6475 7575
Further information about our technical support is available on the Internet at
http://support.automation.siemens.com/WW/view/en/16604318
)
Service & Support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
Service and support (
http://www.siemens.com/automation/service&support
There you will find:
● The latest product information, FAQs, downloads, tips and tricks.
● Our newsletter, providing you with the latest information about your products.
● Our bulletin board, where users and specialists share their knowledge worldwide.
● You can find your local contact partner for Industry Automation and Drives Technologies in
our partner database.
● Information about field service, repairs, spare parts and lots more under Services.
Service and maintenance
6.4 Technical support
SITRANS FM MAG 5100 W
Operating Instructions, 01/2020, A5E03063678-AC
43