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ROLMphone 300/600 Series User Guide

GU30-1557

Problem Determination Procedures for
ROLMphone, Analog, and Optiset E Telephones
is the troubleshooting guide for the Customer
Participation and Customer Setup programs. This
guide contains detailed troubleshooting
instructions for all models of ROLMphone and
analog telephones.

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Summary of Contents for 300Series

Page 1: ...User Guide ROLMphone 300 600 Series for 9006i and Hicom 300 E CS Creating a World of Highly Integrated Communications Solutions ...

Page 2: ...tal apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference See instruction manual Cet équipement ne dépasse pas les limites de Classe A d émission de bruits radioél...

Page 3: ...e 1 11 Line Keys 1 11 Multiple Line Appearance 1 11 Key Pad 1 12 Display 1 12 Features 1 12 Feature Keys 1 13 Class of Service 1 13 Personal Identification Number PIN 1 13 Frequently Used Keys 1 13 Feature Access Codes 1 15 Status Lights 1 16 Speaker 1 16 Speakerphone 1 16 Voice Volume Keys 1 17 Sounds 1 18 Ring Volume 1 20 Ring Tone 1 20 Where to Go for Assistance 1 21 Getting Started 1 22 Chapte...

Page 4: ...When Your Party Puts You on Hold 2 16 Hold on Hold 2 16 Private Hold 2 16 Transfer 2 18 Connect 2 20 Using Your Mailbox 2 21 Changing Your Telephone s Ring Tone 2 22 Chapter 3 Making Calls 3 1 Bridged Call 3 1 Busy Override 3 3 Busy Standby Queuing 3 4 Callback Request 3 5 Conference 3 7 Picking Up Calls to Add to Conferences 3 10 Consultation 3 12 Direct Station Select DSS 3 14 Direct Trunk Selec...

Page 5: ...Answering 4 1 Reminder Messages and Notifications on Display Phones 4 2 Displaying Specific Kinds of Messages and Notifications 4 4 Reminder Messages and Notifications on Non Display Phones4 6 Pickup 4 8 Group Pickup 4 8 Station Pickup 4 9 Universal Night Answer 4 10 Chapter 5 Moving Calls 5 1 Forwarding 5 1 Fixed Forwarding 5 1 Variable Forwarding 5 2 Other Forwarding Options 5 8 Park 5 10 System...

Page 6: ...eatures 7 12 Follow Me Forwarding 7 13 Forced Authorization 7 15 Remote Authorization 7 16 Class of Service Changeover 7 18 Trace Call 7 19 Appendix A Feature Access Codes A 1 Feature Access Codes A 1 Appendix B Help B 1 Introduction B 1 Self Test B 2 Begin the Self Test B 2 Evaluate the Self Test Results B 2 Other Problems B 2 Glossary G 1 Index I 1 ...

Page 7: ... 1 2 Figure 1 3 ROLMphone 624SL Telephone 1 3 Figure 1 4 Option Module Bays and KEO Connector 1 4 Figure 1 5 Plugging a Headset into the HRO 1 6 Figure 1 6 Electret Headset Option 1 7 Figure 1 7 Analog Adapter Option 1 8 Figure 1 8 CTI Headset Combo Option 1 9 Figure 1 9 Keyboard Expansion Option KEO 1 10 ...

Page 8: ...vii ROLMphone 300 600 Series User Guide ...

Page 9: ...Tables viii Tables Table 1 1 Line Key Status Light Flash Rates 1 16 ...

Page 10: ...ix ROLMphone 300 600 Series User Guide ...

Page 11: ...is guide Chapter 2 Using Your Telephone explains how to make and answer calls It also describes the difference between internal and external calls and briefly explains the features that can be used with them Chapter 2 also describes how to use a speaker a speakerphone the Hold Transfer Connect and Mailbox keys and how to change a telephone s ring tone Chapter 3 Making Calls describes the many feat...

Page 12: ...n be dialed to use system features Appendix B Help presents some simple procedures you can use to correct problems with your telephone Glossary The Glossary explains some of the technical terminology and concepts used in this guide Index The Index is useful for tracking down specific information ...

Page 13: ... those who have the Data Communications Option GU30 1539 Customer Participation Information Guide is the basic guide for the Customer Participation program This program allows customers to troubleshoot repair and replace their own telephones The Customer Participation Information Guide provides information on maintaining spare parts and shipping broken telephones back to the factory for repair or ...

Page 14: ...ermination Procedures for ROLMphone Analog and Optiset E Telephones is the troubleshooting guide for the Customer Participation and Customer Setup programs This guide contains detailed troubleshooting instructions for all models of ROLMphone and analog telephones ...

Page 15: ...eries of telephones are multi featured telephones that offer a variety of options enhancing their functionality Your ROLMphone model may have a display a speakerphone from 12 to 44 feature keys and multiple extensions per telephone These digital telephones work your company s Siemens Communications Server to give you advanced easy to use telephone features The communications server is your facilit...

Page 16: ...de ROLMphone 300 Series Telephone The ROLMphone 300 series offers two models The RP312 has 12 feature keys and one line extension The RP312L also has a two line display with up to 24 characters per line Figure 1 2 ROLMphone 312L Telephone ...

Page 17: ...has a speakerphone The RP612L has a two line display with up to 24 characters per line The RP612SL has both a speakerphone and a display The RP624 has 24 feature keys and may have multiple line extensions The RP624S also has a speakerphone The RP624L has a two line display with up to 24 characters per line The RP624SL has both a speakerphone and a display Figure 1 3 ROLMphone 624SL Telephone ...

Page 18: ... Adapter Option AAO and CTI Headset Combo fit into recessed module bays on the bottom of the telephone The Keyboard Expansion Option KEO plugs into a connector provided in one of the bays The DCO EHO HRO AAO and CTI Headset Combo may be installed in either module bay Once the KEO is installed any of the other options may be installed in the module bay that has the KEO connector Figure 1 4 Option M...

Page 19: ...telephone the telephone must be configured accordingly at the communications server Only one DCO may be installed in a given telephone The DCO module contains a set of commands that may be used by a software program in your personal computer to control the telephone from your computer keyboard or to provide asynchronous data communications For more information concerning the DCO module see the ROL...

Page 20: ... into the HRO The HRO also has an RJ45 connector for plugging in a tape recorder This connector looks like a bigger version of the RJ8 headset connector If either your headset or recorder is not working the way you think it should make sure it is plugged into the correct HRO connector The HRO connectors are marked with symbols for either a headset or a recorder Before the option is installed the t...

Page 21: ...ake and answer calls using a headset instead of the handset or the phone s built in microphone and speaker This type of headset does not require a headset adapter or amplifier Note Carbon headsets will not function properly on the EHO A selection of electret Siemens headsets is available See your Siemens distributor for details Figure 1 6 Electret Headset Option ...

Page 22: ...lephone The AAO supports the following 24 volt analog devices G3 or below fax machine PC data communications modem PC fax data modem analog conference room speakerphone external ringer alerter analog telephone A ROLMphone 600 power supply Model 66938 must be attached to your phone for operation of the AAO Figure 1 7 Analog Adapter Option art Rios phone ...

Page 23: ...headset When connected to a PC the module allows the PC application to dial and answer phone calls using standard AT commands The CTI Headset Combo module also allows you to use electret or enhanced wireless headsets Electret headsets do not need the additional headset adapter or amplifier required by carbon headsets Enhanced wireless headsets provide special features such as on hook off hook cont...

Page 24: ... additional feature or line keys and status lights The Keyboard Expansion Option KEO attaches to the right side of the telephone through a special connector and bracket Before the option is installed the telephone must be configured for it at the communications server For more information see your system administrator Figure 1 9 Keyboard Expansion Option KEO ...

Page 25: ...rresponds to your extension The status light that turns on when you pick up your handset is next to your primary line key You may also have other lines on your phone You can use both the primary line and these other lines to make calls Your lines may also appear as lines called multiple line appearances on other people s phones Each person with an appearance of the line on his or her telephone has...

Page 26: ...our mailbox and provides information you ll find useful as you set up and use Siemens features Some features work differently on display telephones from the way they do on non display telephones The feature descriptions in Chapters 2 through 7 explain these differences The RP312L RP612L RP612SL RP624L and RP624SL models all have two line displays with up to 24 characters per line Each extension in...

Page 27: ...limited one the secondary during non business hours If so the features you can use may vary depending on the class of service in effect at the time Personal Identification Number PIN A personal identification number PIN enables you to use another telephone within your company to gain access to the features of your own telephone You may also need a PIN to be able to dial an outside number Ask your ...

Page 28: ...il notifications and ROLMfax notifications You can display a reminder message PhoneMail or ROLMfax notification by pressing the Mailbox key The Mailbox key also lets you leave reminder messages at other extensions See Using Your Mailbox on page 2 21 for more information Program Key The Program key is used to set up several features such as Repertory Dialing Station Speed Dialing and Variable Forwa...

Page 29: ...aling that feature s access code if it has one Throughout the remainder of this guide the steps described for using each of the system features include the feature key you press to access a feature and the feature code you can dial if you do not have that feature key If you need to know a particular feature access code in a hurry see Appendix A Feature Access Codes which lists these codes alphabet...

Page 30: ...rty For more information about using your speaker see Using the Speaker on page 2 11 Speakerphone The RP612S RP612SL RP624S and RP624SL models each have a two way speakerphone consisting of a speaker and a microphone You can use either the handset or the speakerphone to make or receive calls During a conversation you can use your speakerphone instead of your handset by pressing the Speaker key and...

Page 31: ...voice volume of your telephone While on a call press to raise the volume of the voice you are hearing or press to lower the volume of the voice you are hearing Press either key until you reach the desired voice level When you hang up or switch to another call the voice volume returns to the default level ...

Page 32: ...all Single beep Used in connection with DSS extensions and inter com features Triple beep DSS call Continuous Emergency call Rollover muted or in bursts An incoming call is pend ing while the phone is already in use Tones Broken dial tone inter rupted every 1 2 sec Your phone is in Do Not Disturb or Forwarding mode Broken dial tone inter rupted every 1 1 2 sec A reminder message or PhoneMail or RO...

Page 33: ...called is ringing Short tone every 20 sec Internal call waiting Single conference tone A new party has been added to a conference Steady high tone A technician is testing your phone 3 short tones confir mation tone A feature has been suc cessfully activated 3 short tones followed by dial tone Additional input such as a PIN is required 30 sec tone after dial ing There is a long queue for an outgoin...

Page 34: ...ath the front of the ROLMphone 300 600 series telephones The volume remains at the level you set it until you adjust it again Ring Tone When first installed your telephone will have a predetermined ring You can change your telephone s ring tone to any one of eight tones For information about how to do this see Changing Your Telephone s Ring Tone on page 2 22 ...

Page 35: ...lthough every company has its own way of handling support for ROLMphone telephones most have a person responsible for making configuration changes and answering questions about the telephone system This person the system administrator can provide you with information on the features you need to use and can help troubleshoot problems with your telephone when necessary ...

Page 36: ... 22 ROLMphone 300 600 Series User Guide Getting Started This has been a general introduction to the ROLMphone 300 600 series telephones To get started using your telephone read Chapter 2 Using Your Phone ...

Page 37: ...onfigured at the communications server To make a call from your primary line Lift the handset and use the key pad to dial To make a call from a secondary line Lift the handset Press the line key and use the key pad to dial To answer a call on your primary line Lift the handset To answer a call on another line Press the line key next to the blinking status light and lift the handset ...

Page 38: ...a dial tone in one of the following ways by picking up the handset by pressing a line key by pressing the Speaker key by pressing the Transfer key during a call Note This guide assumes that your telephone has been set up at the communications server to get a dial tone in the same ways as ROLMphone telephones have on previous versions If your telephone has been set up differently the ways to get a ...

Page 39: ...nswer a call in three ways by picking up your handset for a call ringing on your primary line by pressing the line key with the blinking status light by pressing the Speaker key Note Once you have answered a call do not press the line key doing so disconnects the call ...

Page 40: ...er Guide Hanging Up You can hang up in three ways by hanging up your handset when you are on a handset call by pressing the line key when you are on a speakerphone call by pressing the Speaker key when you are on a speakerphone call ...

Page 41: ... multiple line appearance See Bridged Call on page 3 1 Busy Override lets you enter a conversation on a busy extension See Busy Override on page 3 3 Busy Standby Queuing lets you stay on the line until the busy extension you have dialed becomes free The communications server then dials the extension See Busy Standby Queuing on page 3 4 Buzz lets you signal the telephone of another person such as a...

Page 42: ...edial the last number you have dialed See Last Number Redial on page 3 22 Paging lets you enter an access code so that you can deliver a message over your company s paging system See Paging on page 3 24 Pickup lets you pick up calls ringing on other extensions Group Pickup lets you pick up a call to an extension in your pickup group Station Pickup lets you answer any ringing extension Universal Ni...

Page 43: ...Using Your Phone 2 7 2 Using Your Phone Two Way Speaker Call lets you make a two way call to the speaker of another telephone See Two Way Speaker Call on page 3 33 ...

Page 44: ...it for the next available trunk See Trunk Callback Queuing on page 3 41 and Trunk Standby Queuing on page 3 42 In this guide 9 is used as the access code for a trunk Your communications server system administrator can tell you your trunk access code Your system s trunk access code _______ Your system may also prompt you to enter a personal identification number PIN to make an external call See Per...

Page 45: ...r a call to the company s operator when the operator is off duty See Pickup on page 4 8 Repertory Dialing Repdial lets you set up keys for one touch dialing of outside numbers and feature access codes See Repertory Dialing Repdial on page 3 25 Saved Number Redial lets you save the called party s telephone number during a call and dial it later See Saved Number Redial on page 3 28 Station Speed Dia...

Page 46: ...ies User Guide After you answer the communications server dials the number Trunk Standby Queuing lets you stay on the line until a trunk becomes free The communications server then dials the number See Trunk Queuing on page 3 41 ...

Page 47: ...tus light next to the line key turns on steadily To answer a call on another line Press the line key next to the blinking status light Pick up the handset To hang up when using the handset Hang up the handset To hang up when listening to the speaker Press the line key or the Speaker key When someone puts you on hold you do not need to hold the handset while waiting If you have a Speaker key press ...

Page 48: ... primary line Press the primary line key or the Speaker key to get a dial tone Use the key pad to dial the number To make a call from another line Press the line key to get a dial tone Use the key pad to dial the number To switch from speakerphone to handset Lift the handset To switch from handset to speakerphone Press the Speaker key and hang up the handset To answer a call Press the line key nex...

Page 49: ... Volume Up key If the other party s voice is too loud you can increase your ability to interrupt by pressing the Volume Down key If the volume adjustment cannot compensate for the high noise level you can use the handset to continue the conversation Since the speakerphone s microphone is located underneath the right front side of the telephone objects need to be kept away from that area to ensure ...

Page 50: ...e Mute key blinks to remind you that Mute is active To cancel Press the Mute key or lift the handset Open Listening If you have a speakerphone you may use your handset and at the same time let someone nearby listen to the conversation over the speaker This feature is called Open Listening While Open Listening is active someone nearby can hear your conversation but whatever they say will not be pic...

Page 51: ...another call See Consultation on page 3 12 Note On Version 6 3 and higher you can put conference calls and consultation calls on hold To put a call on hold Press the Hold key If you were using the handset you can hang up The status light beside the line key flashes to remind you that the call is on hold and the communications server will call you back after a certain period of time You can put onl...

Page 52: ...e speaker lets you hear your party reconnect to the call To allow you to hear your party reconnect when there is a high noise level in your room use the Mute feature See Muting the Speakerphone on page 2 14 Hold on Hold When a caller has put you on hold you can use the Hold key to put that caller on hold and then answer or make a call on another line This is called a hold on hold If you are unable...

Page 53: ...ey its status light turns on OR Press the Privacy key or press TRANSFR and dial 2 The Privacy status light turns on Press the Hold key The status light flashes next to the line key that you have put on hold To connect to the call again Press the line key next to the flashing status light or lift the handset and press the line key ...

Page 54: ... call to an extension that rings but does not answer within a predetermined period the call will also be returned to you If the party to which you are transferring the call does not want to accept the call use the Connect key to reconnect to the original party To transfer a call to another extension Ask the other party to hold Press the Transfer TRANSFR key This makes the status light next to the ...

Page 55: ...Using Your Phone 2 19 2 Using Your Phone To reconnect to the original call Before hanging up press the Connect key to rejoin the original call ...

Page 56: ...nect key lets you reconnect with a call placed on consultation hold reconnect with a transferred call before the transfer is complete alternate between two parties when you have one of them on consultation hold To reconnect with a call Press the Connect key ...

Page 57: ...al call will turn on the status light beside your Mailbox key On display phones they also provide information about the call and on the number of messages and notifications that you have If you have a non display phone with a PhoneMail PHMAIL key the status light for that key instead of the one for the Mailbox key will turn on when you have a PhoneMail message This applies also for display phones ...

Page 58: ...Tone To change your ring tone Get a dial tone Dial 5 7 2 Dial single digits 1 through 8 to hear various tone pitches If you have a display telephone it displays the selected tone s number The last tone you hear before you hang up will become the ring tone of your telephone ...

Page 59: ...ging also cannot take place if either of the other original two parties are on hold or have turned on the Privacy feature During a call that has been bridged none of the parties can use their key pads to enter feature access codes To join a conversation on a multiple line ap pearance Press the line key whose status light is on Listen for the conference tone Both parties on the other end will also ...

Page 60: ...e will be removed from the call You cannot bridge a conversation on an extension set up for Privacy Also once you have bridged into a conversation the party at that extension can exclude you by pressing the Privacy key See Privacy on page 6 2 Bridging overrides Do Not Disturb mode See Do Not Disturb on page 6 1 ...

Page 61: ... of service To break through to a busy extension Listen for the busy tone Press the Busy Override OVERIDE key or dial 7 You will hear the conference tone Both parties on the other end will also hear the tone and you will be joined in a three way conversation Begin speaking A single beep will sound periodically until the overriding party hangs up Note Busy Override does not interrupt a privacy call...

Page 62: ...changes to music or a ringing beep tone indicating that you are queued As soon as the extension becomes free your call will be put through automatically To standby queue for an extension Listen for a busy tone Stay on the line until you hear music or a ringing beep tone When the other party hangs up the communications server will complete your call To cancel busy standby queuing Hang up ...

Page 63: ...e communications server automatically dials the number While you are queued for a callback the status light beside your Callback CALLBCK key is on To make a call back request Listen for the other party s telephone to ring or for the busy signal Press the Callback CALLBCK key or dial 1 You will hear the confirmation tone If you have a display telephone WILL CALL BACK is displayed Hang up To accept ...

Page 64: ... wish to cancel is displayed The status light next to the Program key turns on indicating that your telephone is in program mode Press the Clear key DELETED is displayed to confirm the cancellation Press the Program key to end the display To cancel a call back request from a non display telephone Get a dial tone Dial 1 You will hear the confirmation tone Hang up ...

Page 65: ... want to add or dial 9 and the outside number After the party answers press the Conference CONF key to join all the parties All parties will hear a conference tone to signal that another party has joined the call Or to return to the conference without adding the new party to it press the Connect key Pressing the Connect key again returns you to the new party Note If you do not have a Conference CO...

Page 66: ...ayed To determine your position in the conference with a display telephone Press the Transfer TRANSFR key The status light beside the Conference CONF key blinks Press the Conference key to rejoin the conference You will hear the conference tone The number of parties and your position in the conference is displayed To remove a party from the conference Press TRANSFR and dial 4 The status light besi...

Page 67: ...Making Calls 3 9 3 Making Calls Press the Conference key to rejoin the conference You will hear the conference tone The number of parties and your position in the conference is displayed ...

Page 68: ...ueuing for the line you are using To pick up a call and add it to a conference Press the Pickup key during a two party call or a conference call Or get a dial tone and dial 3 The other call is placed on consultation hold Dial the extension where the call to be picked up is located If the call you are picking up is on busy standby queuing for your line you will already be connected to it now You do...

Page 69: ...or to picking it up and adding it to a conference Press the Hold key to place the conference on hold Press the line key for the incoming call Find out who is on the line If you do not want to add the call to the conference hang up that line If you want to add the call to the conference press the Hold key to place that line on hold Press the line key for the conference Follow the steps given in To ...

Page 70: ...by the internal dial tone The Connect key status light flashes to show that you have a party on consultation hold Dial the extension or 9 and an outside number Talk with the second party To reconnect with the first party Press the Connect key You can continue to use the Connect key to alternate between the two parties If you want to drop the second party and reconnect with the first party press th...

Page 71: ...ls Note You cannot dial a feature access code during a consultation call since pressing the Transfer key joins all parties in a conference Feature access codes are also not allowed during conference calls See Conference on page 3 7 ...

Page 72: ...g the DSS key When the DSS key status light is on pressing the DSS key will place a call to the busy extension This call will automatically queue until the station becomes available See Busy Standby Queuing on page 3 4 Before you can use this feature you must set up an extension to be associated with your DSS key To set up a DSS key Press the Program key The Program status light turns on If you ha...

Page 73: ...he DSS D key you want to clear DIRECT STATION SELECT is displayed followed by the stored extension Before NEW NUMBER is displayed press the Clear key DELETED is displayed If you want to clear another D key repeat the previous two steps To end setup press the Program key The Program status light turns off On your faceplate erase the label next to each D key you have cleared Note You cannot clear a ...

Page 74: ...onsultation on page 3 12 Note A DSS call overrides Forwarding and both Station and Pilot Hunting See Forwarding on page 5 1and Hunt Groups on page 7 5 To answer a DSS extension Press the DSS D key for that extension To answer another extension for which you do not have a DSS key you can use the Station Pickup feature See Station Pickup on page 4 9 To answer a DSS extension during a call Ask the fi...

Page 75: ... Select lets you choose a particular trunk outside line for placing a call To choose a trunk Get a dial tone Press the Direct Trunk Select DTS key or dial 8 Dial the number assigned at the communications server for the specific trunk you want Dial the outside number ...

Page 76: ...n the communications server A buzz target is another digital telephone To buzz your target Press the Buzz key If you have a display telephone the extension and name of your buzz target are displayed along with BUZZED The telephone that is your buzz target makes a special tone If your buzz target has a display your extension and name are displayed along with BUZZING Get a dial tone OR Dial 2 You wi...

Page 77: ...ned access to groups of which you are not a member To call a member of your com group you dial the com group access code followed by the com code for that member If your telephone is a member of a com group your system administrator can tell you the com group access code Com groups are set up at the communications server Groups of up to ten members have one digit codes Groups of more than ten memb...

Page 78: ...up See Two Way Speaker Call on page 3 33 For more information about com groups see Community Com Group Call on page 3 19 To make a com group speaker call Press the Intercom INTRCOM key or get a dial tone and dial 6 Dial the member s com code You will hear the confirmation tone The other party s telephone will beep twice Begin speaking If the other party does not have a speakerphone they must pick ...

Page 79: ...ated Intercom Call Dedicated Intercom Call lets you dial a single digit 0 through 9 to make a call to another phone It uses one line on your phone set up as a dedicated intercom call line The called party must also be set up as a member of your dedicated intercom group If the called party s phone is busy it will receive an alerting tone and the status light next to its Dedicated Intercom INT key w...

Page 80: ...t replaces the number stored previously Note Last Number Redial is only available on Version 6 4 and higher To redial the last number dialed Press the Last Number Redial LNR key OR Get a dial tone Dial 4 Note If you dial a Least Cost Routing access code followed by a number the code and the number are stored for Last Number Redial Feature access codes and feature access codes followed by a telepho...

Page 81: ...leave a reminder message After receiving a busy tone or getting no answer press the Mailbox key or dial 1 You will hear the confirmation tone If you have a display telephone WILL CALL BACK is displayed Hang up The other party s Mailbox status light turns on If the other party has a display telephone the system will also leave a reminder message providing your name and the date and time of your cal...

Page 82: ...o all zones or to only one of them Your system administrator can tell you your system paging access code or codes Your system s paging access code ____ for all zones To make an announcement Get a dial tone Dial the paging access code for all zones or for the one you want Listen for a confirmation tone State your message Press the line key to hang up If you hang up the handset the noise of the hand...

Page 83: ...key once to enter a time delay into a repdial sequence For example a delay may be needed to process a call placed through a specialized common carrier On display phones a delay appears as a D The delay is normally configured as two seconds but check with your system administrator to determine the length of time it is set for in your system You can enter multiple delays in a repdial sequence but ea...

Page 84: ...IAL is displayed followed by either the dialing sequence or NOTHING STORED NEW NUMBER is then displayed Enter the dialing sequence you want to assign to the R key If you make an error while entering the dialing sequence press the Clear key to cancel your changes Then enter the sequence again If you want to set up another R key press the Store key If you have a display telephone STORED is displayed...

Page 85: ...s displayed press the Clear key DELETED is then displayed To clear another R key press the Store key STORED is displayed Repeat the two previous steps To end setup press the Program key The Program status light turns off On your faceplate erase the label next to each R key you have cleared Note You cannot clear a repdial key on a non display telephone or any telephone without a Clear key though yo...

Page 86: ...al SAV RDL key If you have a display telephone STORED is displayed OR Dial 4 If you have a display phone STORED is displayed To dial your saved number Press the Saved Number Redial SAV RDL key OR Get a dial tone Dial 4 To change your saved number manually Press the Program key The Program status light turns on If you have a display telephone PRESS FEATURE KEY OR DIAL CODE is displayed Press the Sa...

Page 87: ...the number press the Clear key to cancel your changes and then enter the number again Press the Program key The Program status light turns off If you have a display telephone STORED is displayed Note You can also assign a frequently used number to a repdial key See Repertory Dialing Repdial on page 3 25 ...

Page 88: ... page 3 35 Fixed One Way Speaker Call The Fixed One Way Speaker Call feature lets you make a one way call to the speaker of a telephone that is set up at the communications server fixed as your speaker call target The other party can hear you but must pick up the handset to answer You may want to write the name of the person who is your speaker call target next to the Fixed One Way Speaker Call SP...

Page 89: ...l is only available on Version 6 3 and higher To make a one way speaker call Press the One Way Speaker Call SPK1WAY key Dial the extension You will hear the confirmation tone The other party will hear a double beep OR Get a dial tone Dial 8 1 You will hear the confirmation tone followed by a dial tone Dial the extension You will hear a confirmation tone The other party will hear a double beep Begi...

Page 90: ...ped from the call If the extension called is busy the caller will hear a busy tone and the call will not be completed to the extension or the multiple line appearances If another line on the phone with the extension is busy and the extension itself is free a one way broadcast speaker call will be completed to the multiple line extensions It will not be completed to the extension To make a one way ...

Page 91: ...ay Speaker Call The Two Way Speaker Call feature lets you make a two way call to the speaker of another telephone If the other party does not have a speakerphone they must pick up the handset to answer To make a two way speaker call Press the Two Way Speaker Call SPK2WAY key Dial the extension You will hear a single beep The other party will hear a double beep Begin speaking If the other party doe...

Page 92: ...Mphone 300 600 Series User Guide You can make a two way speaker call to a DSS extension by pressing the Two Way Speaker Call SPK2WAY key and then pressing the DSS key See Direct Station Select DSS on page 3 14 ...

Page 93: ...ypes of calls the Speaker Call Rejection feature will block see Fixed One Way Speaker Call on page 3 30 and Two Way Speaker Call on page 3 33 To block incom ing speaker calls Press the Speaker Call Rejection SPK REJ key The SPK REJ status light turns on To allow incom ing speaker calls Press the Speaker Call Rejection SPK REJ key The SPK REJ status light turns off Note Whether your telephone initi...

Page 94: ...ature key that you press as part of the sequence or a combination of numbers and feature access codes and can include up to 22 characters A feature key entered into a sequence counts as three characters Station speed codes are not line dependent you can set them up or dial them from any line on your telephone To set up a station speed key on a display telephone Press the Program key The Program st...

Page 95: ...is displayed repeat the three previous steps To end setup press the Program key The Program status light turns off and STORED is displayed To set up a station speed key on a non display telephone Press the Station Speed SPEED key twice You will hear the confirmation tone followed by the internal dial tone Enter the station speed code you want to set up 0 through 9 or 00 through 29 if you are set u...

Page 96: ...ne Enter the dialing sequence you want to assign to the code Hang up Note You can also assign a dialing sequence to a repdial key See Repertory Dialing Repdial on page 3 25 To dial using a station speed code Press the Station Speed SPEED key You will hear the confirmation tone followed by the internal dial tone Dial the station speed code OR Get a dial tone Dial 3 Dial the station speed code ...

Page 97: ...aling sequence is displayed You can view the contents of other codes by entering their codes now Before NEW NUMBER is displayed press the Clear key DELETED is displayed If you want to clear another station speed code press the Store key STORED is displayed Repeat the three previous steps To end setup press the Program key The Program status light turns off STORED is displayed Note You cannot clear...

Page 98: ...shed for an entire company in a special system speed directory Consult your system administrator if you do not know your system speed numbers Your company may have up to sixteen system speed lists You may have access to up to two of these lists They will be identified on your faceplate by keys labeled SYS SP1 and SYS SP2 To make a system speed call Press the correct System Speed key SYS SP1 for th...

Page 99: ...the queuing tone Hang up The Callback status light will turn on Note If you receive a busy tone instead of a queuing tone Trunk Callback Queuing is not available To accept the trunk callback Listen for the triple rings If you have a display telephone FREE is displayed Answer the telephone The communications server will automatically place your call You will hear the external number that you called...

Page 100: ...Trunk Standby Queuing you can stay on a line until a trunk becomes free As soon as the trunk becomes free your call will be put through automatically To standby queue for a trunk After dialing an outside number stay on the line You may hear a queuing tone When a trunk becomes free the communications server will complete your call Note If you hear a long 30 sec queuing tone your class of service on...

Page 101: ...key will light up when you have any of these reminder messages and notifications You can scroll through your messages and notifications on a display phone and then call back the party or system by pressing a single key See Using Your Mailbox on page 2 21 If your phone has a PhoneMail PHMAIL key it will light up when you have PhoneMail messages On versions prior to Version 6 4 only non display phon...

Page 102: ... PhoneMail notification that you want to answer is displayed press the Callback CALLBCK key Or on Version 6 4 and higher you can press The Program status light turns off and the communications server calls back the party that left the message or the PhoneMail system If the party or system answers the message or notification is deleted automatically To answer a dis played ROLMfax notification When ...

Page 103: ...ifica tion indicated by the PhoneMail key status light Press the PhoneMail PHMAIL key The communications server calls the PhoneMail system or your voicemail system or another number configured at the communications server on Version 6 4 and higher To call the Pho neMail system or your voicemail system when your PhoneMail status light is not on Press the PhoneMail PHMAIL key On Version 6 4 and high...

Page 104: ... to different communications server software releases Display Numbers for Version 6 1 and 6 2 To display ROLMfax notifications Press the Mailbox key Dial 2 Your ROLMfax notifications are displayed Press the Mailbox key to scroll through them To display reminder messages and external voicemail notifications Press the Mailbox key Dial 3 Your reminder messages and PhoneMail notifications are displaye...

Page 105: ...l notifications Press the Mailbox key Dial 1 Your PhoneMail notifications are displayed Press the Mailbox key to scroll through them To display reminder messages Press the Mailbox key Dial 3 Your reminder messages are displayed Press the Mailbox key to scroll through them Note Versions 6 3 and higher do not support ROLMfax ...

Page 106: ...have a PhoneMail message To answer a mailbox remind er message or no tification on a non display phone When the Mailbox status light is on press the Mailbox key The communications server calls back the party or system that left you the message On Version 6 4 and higher it can call your voicemail system or another number configured at the communications server When the party or system answers the m...

Page 107: ...r has been configured for your phone at the communications server This number can be for the PhoneMail system or a destination such as another voicemail system To turn off the Mailbox status light for a mes sage or notifica tion on a non dis play phone Get a dial tone Dial 5 2 You will hear the confirmation tone The Mailbox status light turns off Hang up Note Turning off the Mailbox status light d...

Page 108: ...elephones and an extension may only be a member of one pickup group Ask your system administrator whether your extension is a member of a pickup group Note On Version 6 1 and 6 2 a pickup group can have 40 members with digital phones or 256 with analog phones or a combination of 256 with up to 40 digital phones and the rest analog phones On Version 6 3 and higher pickup groups can have up to 255 m...

Page 109: ...he Pickup key or get a dial tone and dial 3 You will hear the confirmation tone followed by the internal dial tone Dial the extension from which you want to pick up the call Begin speaking If you do not have a speakerphone you must pick up the handset to speak to the other party Note On Version 6 4 and higher you can use the Station Pickup feature to create a conference call or to add a new party ...

Page 110: ...all to the appropriate party if necessary See Transfer on page 2 18 To answer an incoming call when your com pany s operator is off duty When you hear the night chimes press the Pickup key or get a dial tone and dial 3 You will hear the confirmation tone followed by the internal dial tone Dial 0 Begin speaking If you do not have a speakerphone you must pick up the handset to speak to the other par...

Page 111: ...essage center Your communications server system administrator can select the following conditions under which calls will be forwarded when your extension is busy when your extension rings but no one answers for a period of time specified at the communications server when your extension is in Do Not Disturb mode under any combination of the conditions mentioned above forward all calls Your system a...

Page 112: ...Forwarding so that you can control where and under which conditions your calls are forwarded even if forwarding targets have been set up for you at the communications server Depending on the forwarding option you choose Variable Forwarding may either completely override Fixed Forwarding or it may modify the types of calls which are forwarded or the conditions under which they are forwarded You can...

Page 113: ...g is active for your extension Hang up Note For this method of forwarding to work Fixed Forwarding must not be active To set up Variable Forwarding options on a display phone Press the Program key The Program status light turns on PRESS FEATURE KEY OR DIAL CODE is displayed Press the Forward key If your extension has been set up for Variable Forwarding the first Variable Forwarding option is displ...

Page 114: ...ns FWD ALL INT Forward all internal calls under all conditions FWD BUSY BOTH Forward both internal and external calls when your extension is busy FWD RNA BOTH Forward both internal and external calls when you do not answer within a period of time specified at the communications server FWD BZ NA BTH Forward both internal and external calls when your extension is either busy or you do not answer wit...

Page 115: ...s active for your extension STORED is displayed followed by the option you chose the number to which your calls are forwarded and ON Press PROGRAM The Program status light turns off To set up Variable Forwarding options on a non display phone or on a display phone without a Program key or a Forward key Get a dial tone Dial one of the following access codes to specify under which conditions you wan...

Page 116: ... specified at the communications server You will hear the confirmation tone followed by the dial tone Dial the extension to which you want your calls forwarded For all condition forwarding 9 1 9 2 9 3 you can dial 9 and an outside number as your forwarding target If your telephone has a Forward key the Forward status light turns on to indicate that Variable Forwarding is active for your extension ...

Page 117: ...primary line key status light and the Forward status light turns off If you have a display telephone the forwarding option and the number to which your telephone was previously forwarded is displayed followed by OFF OR Get a dial tone Dial 9 1 You will hear the confirmation tone If your telephone has a Forward key the Forward status light turns off If you have a display telephone the forwarding op...

Page 118: ...on to which calls are normally fixed forwarded when your extension rings but no one answers To force forward a call While your telephone is ringing press the Forward key If you have a display telephone CALL FORWARDED is displayed Relay Forwarding When one telephone is set up to forward calls to a second telephone Relay Forwarding lets the user at the second telephone forward calls to a third exten...

Page 119: ...will hear a repeated single short tone for an internal waiting call or a repeated double short tone for an external waiting call To answer you can hang up the first call and answer the second Or you can press the Connect key to place the first call on consultation hold and connect to the second party See Connect on page 2 20 If the second caller is on an internal call he or she can make a callback...

Page 120: ...FR key You will hear the confirmation tone followed by the dial tone Dial 6 Dial the extension where you want to park the call You will hear the confirmation tone If you have a display phone PARKED will be displayed Hang up Note If the extension is busy the call will be queued to that extension The party at the extension will hear an alerting tone If the extension is busy and in Privacy mode the c...

Page 121: ...Begin speaking If you do not have a speakerphone you must pick up the handset to speak to the other party To pick up a parked call dur ing another call Press the Pickup key Dial the extension where the call is parked Begin speaking The first party with whom you were speaking will be on consultation hold You can alternate between the two parties by pressing the Connect key To pick up a call parked ...

Page 122: ...ur extension When your phone rings answer it and begin speaking To pick up a call parked on a line that appears on your phone Press the line key with the flashing status light Begin speaking If you do not have a speakerphone you must pick up the handset to speak to the other party ...

Page 123: ...r of the slot to which the call has been assigned are displayed Hang up Notify the party who will be retrieving the call of the assigned slot number OR Press the Transfer TRANSFR key You will hear the confirmation tone followed by the dial tone Dial 8 Dial the number of the system slot CALL PARKED IN SLOT followed by the number of the slot to which the call has been assigned is displayed You will ...

Page 124: ... will hear the confirmation tone Hang up Notify the party who will be retrieving the call of the assigned slot number Note If you hear a busy tone press the Connect key to return to your party Then try the whole procedure again using a different slot number If you hear a fast busy tone there are no system slots available at this time To retrieve a call on system hold Get a dial tone Press the Syst...

Page 125: ...on a call to your extension is forwarded to that target See Forwarding on page 5 1 To block incoming calls Press the Do Not Disturb DND key The DND status light turns on To allow incoming calls Press DND The DND status light turns off Note If your extension appears on another telephone a multiple line appearance that telephone must also be in Do Not Disturb mode for your extension to be in Do Not ...

Page 126: ...cy feature If your telephone has been set up for Manual Privacy you must turn on the Privacy feature whenever you want a call to be private When Privacy is on the status light next to the Privacy key is also on If your telephone does not have a Privacy key ask your system administrator if your telephone has been set up for Automatic Privacy For further information about the features affected by Pr...

Page 127: ... call If your line appears on other users phones multiple line appearances they can pick up the call To put a privacy call on private hold Press the Private Hold key HOLDPVT key If you have a Privacy key its status light turns on OR Press PRIVACY or press TRANSFR and dial 2 The Privacy status light turns on Press the Hold key The status light flashes next to the line key that you have put on hold ...

Page 128: ...omatic Privacy If your telephone has been assigned the Automatic Privacy feature no one can bridge or join your calls unless you turn off the feature To turn off Auto matic Privacy During a call press the Privacy key or press TRANSFR and dial 2 ...

Page 129: ...ation of each call as well as the called or calling number The calling number is recorded only if it is made available to the communications server through Automatic Number Identification If you routinely assign calls to the same account your extension can be set up at the communications server with a default account number All calls you make will then be assigned automatically to your default acc...

Page 130: ... number OR Ask the other party to hold Press the Transfer TRANSFR key You will hear the confirmation tone followed by the internal dial tone Dial 2 You will hear the confirmation tone followed by the internal dial tone If you have a display telephone ENTER ACCOUNT CODE is displayed If a default account number has been set up for you at the communications server ACCT CODE is displayed followed by y...

Page 131: ...Managerial Features Press the Connect key to return to the other party Note To change the account to which you have assigned a call simply assign the call to another account The new account number replaces the old account number ...

Page 132: ...ver This provides general information for service technicians You may also want to explain the problem in detail to your company repair service Your company s repair service number _______ To report a bad line Ask the other party to hold Press the Bad Line BADLINE key or press TRANSFR and dial 5 6 3 Continue your conversation After you hang up dial your company s repair service number and describe...

Page 133: ...ides two types of hunt groups pilot and station Pilot Hunt Group A pilot hunt group must be set up at the communications server by your system administrator by grouping several phones together under a number called a pilot extension To call a pilot hunt group you dial its pilot extension The pilot extension can be either an independent number not assigned to any actual phone or the extension of th...

Page 134: ...has been checked once For a circular pattern pilot hunt group if all the members of the group are busy the call will then be placed in a queue until one of the members becomes available If no system queue has been set up at the communications server or if all queue positions are occupied the caller will receive a busy tone For a circular pattern station hunt group after the initial round of advanc...

Page 135: ...receive a busy tone If a call advances to the final member in the group that phone will ring until it is answered Note On Version 6 3 and higher the final member in a linear pattern pilot hunt group can forward calls to any other call forwarding destination For a linear pattern station hunt group after the call has advanced to the last member and the last member is busy the caller will receive a b...

Page 136: ...roup remove themselves hunting will not occur All but one of the members of a pilot hunt group can remove themselves If the last remaining member tries to leave the hunt group he or she will receive an error tone Setup To set up your station hunt destination for the first time Get a dial tone Dial 9 0 You will hear the confirmation tone followed by the dial tone If you have a display phone STATION...

Page 137: ...lay phone STATION HUNT is displayed Dial the primary extension of the member to whom you want to advance calls You will hear the confirmation tone If you have a display phone STATION HUNT and your destination are displayed Hang up Rejoin your hunt group as described on page 7 10 Note You must remove yourself from the hunt group before you can change your station hunt destination To clear your sta ...

Page 138: ...omahunt group Press the No Hunt key The No Hunt status light turns on If you have a display phone STATION HUNT DEACTIVATED is displayed OR Get a dial tone Dial 9 3 If you have a display phone STATION HUNT DEACTIVATED is displayed Hang up To join your hunt group Press the No Hunt key The No Hunt status light turns off If you have a display phone STATION HUNT ACTIVATED is displayed OR Get a dial ton...

Page 139: ...Managerial Features 7 11 7 Managerial Features Note Even if you do not have a station hunt destination you must join the hunt group to receive hunt group calls ...

Page 140: ...ation number PIN must appear in a list of valid PINs stored at the communications server Your PIN is verified against this list whenever you try to use one of these features If your PIN is restricted you cannot use your PIN at any other telephone The communications server will accept your PIN only when entered at your telephone In this case the system will not let you use two of the features prese...

Page 141: ...e Forwarding target from another phone Get a dial tone Dial 5 7 Dial your PIN You will hear a confirmation tone followed by the internal dial tone Dial one of the following access codes to specify under which conditions you want your calls to be forwarded 9 1 Forward both internal and external calls under all conditions 9 2 Forward all external calls under all conditions 9 3 Forward all internal c...

Page 142: ...iod of time specified at the communications server You will hear the confirmation tone followed by the internal dial tone Dial the extension or dial 9 and the outside number to which you want your calls to be forwarded You will hear the confirmation tone Hang up To cancel your Variable Forwarding target from another phone Get a dial tone Dial 5 7 Dial your PIN You will hear the confirmation tone f...

Page 143: ...er your PIN to make an external call depends on the class of service of the telephone you are using the number you have dialed and the route the communications server uses to connect you with a trunk outside line To call an outside number when a PIN is required Get a dial tone Dial 9 and the outside number Listen for the confirmation tone followed by the external dial tone Dial your PIN You will h...

Page 144: ...e Authorization is reset and begins counting down again You do not need to enter your PIN again unless your authorization runs out On a display telephone IDENTIFICATION DELETED is displayed whenever this occurs To return the remote telephone s class of service to its original settings before your authorization runs out you can deactivate your PIN manually To activate your PIN Get a dial tone Dial ...

Page 145: ...Managerial Features 7 17 7 Managerial Features Note Do not deactivate your PIN during a call since this will disconnect the call ...

Page 146: ...ng non business hours giving you access to all of the calling features you normally use Ask your system administrator for your COS access code When you are done you can return to your phone s secondary class of service Or if configured at the communications server to do so your phone will return to its secondary class of service after a preset period of time To restore your phone s primary class o...

Page 147: ...ll has been assigned to your telephone s class of service all calls to your telephone are traced and their numbers printed at the communications server To trace a call manually After the caller has hung up listen for the busy tone Dial 1 You will hear the confirmation tone Hang up Note For Trace Call to work the number of the call being traced must be an extension or must be made available to the ...

Page 148: ...7 20 ROLMphone 300 600 Series User Guide ...

Page 149: ...class of service you can use that feature by dialing its feature ac cess code To access a feature using the key pad If you have a dial tone dial the feature access code If you are already connected to another line press the Transfer key followed by the feature access code Account Number Bad Line Reporting Busy Override Buzz Callback Request Callback Request Cancel Changing Ring Tone ...

Page 150: ...y COS To return your phone s secondary COS Community Com Group Speaker Call Conference To remove the last party To remove a specific party through Direct Trunk Select Forwarding Fixed Forwarding Fixed Cancel Forwarding Variable All Forwarding Variable Busy Forwarding Variable Busy or Ring No Answer ...

Page 151: ...rding Variable Internal Forwarding Variable Ring No Answer Forwarding Variable Cancel Last Number Redial Mailbox To turn off status light To leave a reminder message To cancel a reminder message you have left Park Pickup Group Pickup Station PIN Authorization PIN Authorization Cancel ...

Page 152: ...er Guide Privacy Privacy Cancel Saved Number Redial Speaker Call Fixed One Way Speaker Call One Way Speaker Call One Way Broad cast Station Hunt Group To prevent hunting To allow hunting To set up a destination To clear a destination ...

Page 153: ...Access Codes Station Speed Dialing To set up a station speed code on a non display phone To dial a station speed code System Hold System Speed Dialing First List System Speed Dialing Second List Trace Call Universal Night Answer through ...

Page 154: ...A 6 ROLMphone 300 600 Series User Guide ...

Page 155: ...roduction This section presents some simple procedures that may help you correct problems with ROLMphone 300 600 series telephones If you try these steps without success call your system administrator or the appropriate service personnel ...

Page 156: ...ke sure the handset is in its cradle before running the Self Test Evaluate the Self Test Results See if the Self Test results match any of the problems listed below If so follow the recommendations If not see if your problem is listed in Other Problems on page B 2 All the status lights flash but the display does not light up The telephone has failed the Self Test Call your system administrator or ...

Page 157: ...not forwarded If the telephone is forwarded the line key flickers See Forwarding on page 5 1 for information on forwarding and cancelling forwarding Also verify that the telephone is not in Do Not Disturb mode To cancel Do Not Disturb press the Do Not Disturb DND key until its status light turns off Your speakerphone turns on and off when the other party is talking Noisy environments may cause the...

Page 158: ...B 4 ROLMphone 300 600 Series User Guide ...

Page 159: ...is available for outgoing calls from internal telephones Class of Service COS The assignment at the communications server that determines the group of features and trunk access available to a phone communication com group A department or common work group whose members can dial each other by using fewer digits than a full extension number communications server The Siemens Communications Server is ...

Page 160: ... the telephone faceplate to protect it feature access code The key pad sequence dialed by a user to access a telephone or system feature H handset A hand held unit on a telephone that has both a microphone and a speaker headset A device with a microphone and a speaker that fits over a user s head and eliminates the need to use a handset hold The status of a line when the connected parties are temp...

Page 161: ...work a private network another PBX special service trunks and other users within that community The Siemens Communications Server is part of this generic class of switching systems called PBXs When not referring specifically to the communications server the term PBX is used e g other vendors PBXs PhoneMail PhoneMail is a registered trademark of Siemens Business Communication Systems Inc used to di...

Page 162: ...lk speakerphone A microphone transmitter and loudspeaker receiver associated with a telephone that permits the user to dial telephone calls and to both listen and talk without lifting the handset status light A light emitting diode LED located next to every feature key and line key on ROLMphone telephones which indicates the state of that feature or line For example the status light flashes next t...

Page 163: ... code A 1 circular pattern hunt group 7 6 class of service COS 1 13 Class of Service Changeover feature 7 18 access code A 2 CLEAR key changing a saved number 3 29 deleting callback requests 3 6 deleting mailbox messages 4 3 DSS setup 3 14 removing parties from conference 3 8 repdial setup clear 3 26 Station Speed Dialing setup clear 3 37 Trunk Callback Queuing 3 42 clearing messages 4 3 codes See...

Page 164: ...p Speaker Call A 2 Conference A 2 Direct Trunk Select A 2 Fixed Forwarding A 2 Fixed One Way Speaker Call A 4 Group Pickup A 3 Last Number Redial A 3 Mailbox A 3 One Way Broadcast Speaker Call A 4 One Way Speaker Call A 4 PIN Authorization A 3 Privacy A 4 Private Hold A 3 Repertory Dialing 3 25 Saved Number Redial A 4 Station Hunt Group A 4 Station Pickup A 3 Station Speed Dialing 3 36 A 5 System ...

Page 165: ... 3 36 System Hold 5 13 System Speed Dialing 3 40 Time 1 14 Trace Call 7 19 Transfer 1 14 2 18 Trunk Callback Queuing 3 41 Trunk Standby Queuing 3 42 Two Way Speaker Call 3 33 Universal Night Answer 4 10 Variable Forwarding 5 2 Fixed Forwarding feature 5 1 access code A 2 Fixed One Way Speaker Call feature 3 30 access code A 4 Follow Me Forwarding feature 5 8 7 13 Forced Authorization feature 7 15 ...

Page 166: ...al feature access code A 3 leaving mailbox display 4 3 lights status 1 16 line keys 1 11 primary 1 11 status lights 1 16 line problems reporting 7 4 linear hunt groups 7 6 LNR 3 22 M Mailbox feature 1 14 2 21 3 23 4 1 access code A 3 leaving a reminder message 3 23 reminder messages 4 1 MAILBOX key 1 14 2 21 4 2 making calls 2 2 messages See reminder messages PhoneMail system ROLMfax system multip...

Page 167: ...2 access code A 4 PRIVACY key 2 17 6 2 Private Hold feature 2 16 access code A 3 PROGRAM key 1 14 changing a saved number 3 28 DSS setup 3 14 ending mailbox display 3 6 4 3 repdial setup clear 3 26 Station Speed Dialing setup clear 3 36 Trunk Callback Queuing 3 42 Variable Forwarding 5 3 Q quick and easy 2 1 R R key 1 14 3 25 receiving calls 2 3 related publications xii Relay Forwarding feature 5 ...

Page 168: ... 7 5 feature access codes A 4 Station Pickup feature 4 9 access code A 3 Station Speed Dialing feature 3 36 external calls 3 36 feature access codes 3 36 internal calls 3 36 Station Speed dialing feature access code A 5 status lights 1 16 STORE key DSS setup 3 14 repdial setup clear 3 26 Station Speed Dial setup clear 3 37 SYSHOLD key 5 13 SYS SP1 key 3 40 SYS SP2 key 3 40 System Hold feature 5 13...

Page 169: ...Index I 7 Index access code A 5 using your phone 2 1 V Variable Forwarding feature 5 2 access code A 2 voice mail See PhoneMail voice transmission 2 13 volume keys 1 17 ...

Page 170: ...I 8 ROLMphone 120 240 400 User Guide ...

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