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10
Troubleshooting
10.1
Overview of Potential Errors and Faults
WARNING
Risk of injury due to damage to the device
For reasons of safety, if a device shows visible signs of damage do not put it into
operation, or take it out of operation immediately.
Damage includes, for example, depending on type:
•
Housing: cracking, splitting or fracture
•
Electrical connections (male connector or female connector): cracks or detach‐
ment from the housing
•
Device with fixed cable: Damage to the cable outlet or cable itself
Table 9: Errors and faults
Situation
Error/ fault
Mounting
■
Device poorly aligned to the objects with transponders (e.g.
faults due to metal surfaces located next to the device)
■
Damping materials between the device and transponders, e.g.
liquids
Electrical installation
■
Supply voltage too low or incorrect polarity
■
Data interfaces of the device wired incorrectly
■
Digital inputs or outputs wired incorrectly
Configuration
■
Functions not adapted to local conditions, e.g., parameters for
the data interface not set correctly
■
Device limits not observed, e.g. working range of the antenna
Operation
■
Ambient temperature too low or high
■
Read pulse control not suitably configured for the object(s) in
the working range.
■
Device faults (hardware/ software)
10.1.1
LEDs on the device
The status indicators of the device can alert you to possible errors or faults,
"Optical status indicators", page 36
. Further information on this can be found in the
“System Information” section.
10.1.2
Error codes overview
In the read or write process, the device shows Error Codes in the process data.
The codes can be read out via the PLC or using the SOPAS ET configuration software.
Error code
Description
1
Command Not Supported
2
Format Error
3
Option Not Supported
5
Command Problem
6
Comm Tag Error
15
Tag Error
16
No Memory Block
18
Block Protected
21
CRC Error
10
TROUBLESHOOTING
48
O P E R A T I N G I N S T R U C T I O N S | RFH5xx
8025309//2020-12-08 | SICK
Subject to change without notice