12
FAULTS - PROBLEMS PROCEDURE
Before returning your Hydratech Multi pump to your dealer or contacting
our Consumer Advice Department, please carry out the following steps.
This will solve most problems quickly and easily.
1.
Ensure electrical procedure has been followed fully. Check fuse and any
cable connectors/switch boxes.
NOTE:
If the pump has overheated the thermal overload will temporarily
switch off the pump.
2. (a)
Follow routine maintenance and check pump.
(b)
Follow monthly
maintenance and check pump.
(c)
Follow troubleshooting guide.
(d)
Follow annual maintenance guide.
3.
Return pump to point of purchase for inspection and advice (you may
need proof of purchase).
Consumer Advice contact details
Interpet (Blagdon) Consumer Advice Department
Vincent Lane, Dorking, Surrey RH4 3YX
Telephone:
0845 226 7437 (local call charge only)
(Monday to Friday 10am to 4pm except Bank Holidays - Times may vary)
Fax:
01306 876712
E-mail:
This product is guaranteed against defects in material and workmanship for 3 years from
the date of purchase, under normal usage.
The guarantee DOES NOT APPLY in case of
improper use,
negligence, lack of maintenance or accidental damage either to the pump or
to the impeller or impeller shaft. If the pump fails due to a manufacturing fault within this
period it will be either repaired or replaced free of charge. Liability is limited to replacement
of the faulty product only, no other costs will be reimbursed.
This guarantee is not transferable and does not affect your statutory rights. This guarantee
does not confer any rights other than those expressly set out above. Excludes impeller,
which may require replacing annually. If any parts need replacing, spares are available from
your retailer.
GUARANTEE
IMPORTANT
Problem
Low flow from pump
1.
Follow routine cleaning procedure.
2.
Follow monthly cleaning procedure.
3.
Ensure pipe work is not blocked, leaking or is laid so that it gets crushed
or kinked.
4.
Keep the height that water is to be pumped from the water surface (called
Head) to a minimum. The higher the head the lower the flow rate and the
more wear on the pump.
5.
Use the largest diameter, smoothest bore pond hose over the shortest
distance and keep hose fittings to a minimum. This removes frictional loss
of flow and so increases pump flow rates.
Poor fountain performance
• Reduced height.
• Jets blocked.
Clean flow adjuster and fountain
head. Wash under a tap or hose.
Blagdon Pond Pump Cleaner
should be used to remove lime
scale build-up/waste (see diagram)
for improved results.
No flow from pump
1.
Check power supply is on.
2.
Check fuse and wiring (SEE ELECTRICAL INSTALLATION).
3.
Follow low flow procedure as above.
If none of the above works contact Interpet (Blagdon) Consumer Advice
Department (See Faults problem procedure Page 13).
TROUBLESHOOTING
13
DAISY
To clean, remove
head and rinse.
Or in hard water
areas, use Blagdon
Pond Pump Cleaner.
Multi Instructions 3250 AW 23/3/06 10:23 am Page 15
