Shure Incorporated
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The receiver displays the type of transmitter firmware it has available. The receiver holds one type of firmware at a
time.
HH BP
= handheld or bodypack firmware
BN GN
= gooseneck or boundary firmware
Press
enter
to start the update.
When the red IR LED flashes, align the receiver and transmitter IR sync ports. The red LED will remain illuminated to
indicate correct alignment and the download will automatically start.
Maintain alignment during the update and monitor download progress (0 to 100%) on the receiver screen.
When the update is complete,
"TX Update good"
is shown on the receiver display. If the screen shows
Err. 09
, update
again with a transmitter type that matches the firmware held by the receiver.
Troubleshooting
Issue
See Solution...
No Sound
Power, Cables, or Radio Frequency
Faint sound or distortion
Gain, Cables, Reducing Interference or Radio Frequency
Lack of range, unwanted noise bursts, or dropouts
RF
Cannot turn transmitter off or change frequency set
tings, or can't program receiver
Interface Locks
Receiver display shows
FAIL
after encryption is disable
Encryption Mismatch
Group and Channel display shows
"--"
Custom Group IR Sync
Power
Make sure that the receiver and transmitter are receiving sufficient voltage. Check the battery indicators. Replace or recharge
the batteries if necessary.
Gain
