SHOWTEC showdesigner 512, User Manual

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15
Maintenance
The Showtec Showdesigner 512 re quires almost no maintenance. However, you should keep the unit
clean. Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse
in liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying
electric power.
Troubleshooting
Showtec Showdesigner 512
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps.
1. Fixture does not respond to controller: Check the DMX-address of the fixture and the controller.
Make sure they match. Make sure the connections are correct.
2. Interference between chases; If the same channel is assigned to different running chases, the one
with the highest channel value will be put out.
3. Note: when in programming mode, as long as the LED indicator is lit, the value will be stored, even if
the value is zero.
4. Except for the channels assigned to the jog wheels and the channels set with slope, slope is not
assigned to the other channels.
5. For the master controlled channels, the master sliders are valid only when the dimmer buttons are
activated (LED indicator is on). If some channels can’t be controlled, please check if they are
assigned to master control.
6. If the device does not operate properly, unplug the device.
7. Check power from the wall, all cables, the fuse, the settings (return to default), etc.
8. If all of the above appears to be O.K., plug the unit in again.
9. If nothing happens after 30 seconds, unplug the device.
10. Return the device to your Showtec dealer.