Shinko Electric CHC-S1245-5 Maintenance Instructions Manual Download Page 45

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YQE8-J0092E

Check

Item

Probable Cause

Corrective Action

Number of received data is different

Verify that data size to the printer and number of data that is

sent from the driver software and format are correct.

Connection failure of USB cable, or

cable disconnection.

Verify that the USB cable is not loose, and connector latch is

properly locked.

Replace the cable and if it works, the original cable is

defective.

Defective USB cable connector.

Verify that USB cable connector's pin is normal. If it is

abnormal, replace the USB cable.

Defective printer driver software.

Verify the driver software specifications to check whether

the command and data transfer format are properly output.

Defective PCB HSSV7-CONT-F

ASSY

Verify that the test print can operate properly. If not, PCB

HSSV7-CONT-F ASSY

１

is defective. Replace the part

with the new one.

Defective PCB HSSV7-USBCON-F

ASSY, its connection, or cable

disconnection.

Verify that the cable between PCB HSSV7-USBCON-F

ASSY and PCB HSSV7-CONT-F-ASSY (CN18) is properly

connected.

Replace PCB HSSV7-USBCON-F ASSY 28 and if it works,

the original part is defective.

Summary of Contents for CHC-S1245-5

Page 1: ... Date March 8 2005 Revised Revision First Edition Confirmation Signature Shinko Electric Co Ltd Approved Inspected Drew Customer Shinko Electric Co Ltd Digital Photo Printer CHC S1245 5 Maintenance Specifications ...

Page 2: ...YQE8 J0092E Revision Record Revised Date Correction symbol Descriptions ECN No 3 8 2005 First Edition ...

Page 3: ...6 3 2 3 For Roll Paper Drive 16 3 3 Print Density Adjustment 17 3 4 Resetting Maintenance Print Counter and Cutter Counter 18 4 Test Printing 20 5 Troubleshooting 21 5 1 How to Use This Specification 21 5 2 Troubleshooting Table 22 5 2 1 Troubles during Power On and Off 22 5 2 2 Error Messages on LCD Display when Power Is On 24 5 2 3 Troubles in Operation Buttons and Indicators 29 5 2 4 Troubles i...

Page 4: ...1 Scope This document is applicable to the following Shinko Digital Photo Printer Applicable Model Name CHC S1245 5 Related Documents Maintenance Parts Replacement Procedures YQE8 J0093E Operation Manual YTE8 J0124E ...

Page 5: ... 060 64 8011 20 2 2 Tools Required Description Model Type Q ty Philips Screwdriver 0 Micro driver 1 Philips Screwdriver 1 1 Philips Screwdriver small 2 less than 100mm in length 1 Philips Screwdriver 2 1 Philips Screwdriver 2 more than 300mm in length 1 Philips Screwdriver 2 Latch type 1 Flat blade Screwdriver small 2 5 100 1 Flat blade Screwdriver small 4 5 50 1 Nipper 1 Pliers 1 Scissors 1 Clip ...

Page 6: ...ts Inspect Item 10K 20K 30K 40K 50K 60K 70K 80K 90K 100K Remarks 1 Thermal Head R R R R R 2 Platen Roller 3 Timing Belt 4 DC Power Supply 5 DC Motor ASSY Ribbon winding R R R 6 DC Motor ASSY Thermal Head Up Down Pinch Roller UP Down Paper Feed Pinch Up Down Paper Ejection Pinch Up Down R 7 Ribbon Brake 2 ASSY R 8 Pinch Roller ASSY 9 Cleaning Lubricate 10 Lubricate DC Motor ASSY Remarks Replace DC ...

Page 7: ...ement procedures 4 DC Power Supply Inspect the 5V 24V and THV output value Refer to Section 3 1 of this document for more details 5 Pinch Roller Roll the Pinch Roller to check for unevenness or scratches on the surface Replace the pinch Roller if problem occurs with the output Refer to Maintenance Parts Replace Procedures for replacement procedures 6 Cleaning 1 Clean the thermal head with Head Cle...

Page 8: ...or Pinch Roller Circumference of Worm Gear Circumference of the Pinch Cam left and right Circumference of Gear 3 DC Motor Thermal Head Circumference of Worm Gear Circumference of Head Cam 4 DC Motor Paper Feeding Pinch Roller Circumference of Worm Gear Circumference of Feed Pinch Roller Cam 5 DC Motor Paper Ejection Pinch Roller Circumference of Worm Gear 6 Sub Motor Circumference of Pinion Gear ...

Page 9: ...cleaning 1 Covers for remove 2 Thermal Head Heat Element Cleaning while opening Upper Unit 3 Platen Cleaning while opening Upper Unit Platen Thermal Head Heat Element Front Cover Side Cover L2 Side Cover R2 Side Cover R Side Cover L Upper Cover ...

Page 10: ...lean while opening Upper Unit 5 Cleaning Roller Paper Feed side Remove the Cleaning Roller and clean while opening Upper Unit 6 Paper Feed Roller Clean the Paper Feed Roller while opening Paper Cover Cleaning Roller Paper Ejection side Cleaning Roller Paper Feed side Paper Feed Roller ...

Page 11: ...ove Print Position Sensor Cover Remove side cover R Remove a screw M3 x 6 which holds Feed Pinch Up Lever and remove Feed Pinch Up Lever Remove the spring roller side which holds Feed Pinch Roller move the Feed Pinch Roller upwards and then clean the Pinch Roller Print Position Sensor Cover Screw Screw Feed Pinch Up Lever Feed Pinch Roller Helical Torsion Spring ...

Page 12: ...emove 2 screws M3x6 which hold the Paper Cutter Unit then remove the Paper Cutter Unit and clean the Ejection Roller 9 Separation Plate and Ribbon Sensor Reflection Shield Clean the Separation Plate and Ribbon Sensor Reflection Shield with the upper unit opened Separation Plate Ribbon Sensor Reflection Shield Warning Do not touch the blade of the cutter unit in order to avoid injury Screw HSSV7 LC...

Page 13: ...dge Sensor and Ribbon Sensor Clean the Paper Edge Sensor and Ribbon Sensor with the upper unit opened 11 Main Pinch Roller Clean the Main Pinch Roller with the upper unit opened Main Pinch Roller Paper Edge Sensor Ribbon Sensor ...

Page 14: ...g system of DC motor for ribbon winding with Side Cover L removed 2 Lubricating driving system of DC motor for pinch roller Lubricate the driving system of DC motor for pinch roller with Side Cover L and Side Cover R removed Circumference of Pinch Roller Cam Circumference of Pinch Roller Cam Worm Gear Worm Gear and Circumference of Gear ...

Page 15: ...DC motor for thermal head with the Upper Cover and Head Gear Cover removed Circumference of Head Cam Circumference of Head Cam 4 Lubricating DC motor system for paper feed pinch roller Lubricate the DC motor system for paper feed pinch roller with Side Cover L and Side Cover L2 removed Worm Gear Worm Gear ...

Page 16: ...inch roller Lubricate the DC motor system for ejection pinch roller with Side Cover R removed 6 Lubricating driving system of sub motor Lubricate the driving system of sub motor with Side Cover L and Side Cover L2 removed Circumference of Pinion Gear Worm Gear ...

Page 17: ...in 1 or 2 and 0V terminal pin 3 or 4 of CN3 connector on DC Power Supply and verify whether Power output is under the following figure 5V Voltage 5 15 0 1 V If it is not set correctly set the voltage by 5V adjustment volume of which shown at the following figure Turning the volume clockwise increases the voltage View of DC Power Supply from the left side of the Printer CN2 pin assignment 10 pins C...

Page 18: ...V limit to the THV value To set the THV value use the THV variable volume described in Section 3 1 1 Turning the volume clockwise increases the voltage 3 1 3 24V Verification 1 Measurement Conditions Be sure to perform the procedure for 5V Setting described in Section 3 1 1 first Turn the Power on and measure under ready condition Ink Ribbon and Paper are not required with control PC board connect...

Page 19: ... For Feed Roller Drive Loosen Tension Pulley Screw Tension pulley presses timing belt at appropriate strength by spring Tighten Tension Pulley Screw 3 2 3 For Roll Paper Drive Loosen Tension Pulley Screw Tension pulley presses timing belt at appropriate strength by spring Tighten Tension Pulley Screw Timing Belts Tension Pulley Screw Timing Belts Tension Pulley Screw Timing Belts Tension Pulley Sc...

Page 20: ...y Press ENTER key Press ENTER key This shows the current setting By pressing or keys change this value to the density that is stated in Thermal Head Spare Parts Press CLEAR key until Ready appears on LCD Confirm the setting value by pressing the ENTER key then press the CLEAR key until Ready appears on LCD Remarks Do not change the setting other procedures than explained above If you have entered ...

Page 21: ...while pressing and MENU keys LCD displays Maintenance and Ready afterwards Press MENU button MENU If you are resetting Maintenance Print Counter press ENTER key here Press ENTER key If you are resetting press ENTER key here Otherwise press CLEAR key Press CLEAR key and escape from Maintenance Print Counter menu Continue to the next page Initializing READY 8 10 Maintenance MntPrintCounter Print2 RE...

Page 22: ...y Otherwise press CLEAR key Press CLEAR key and escape from Cut Counter menu Press CLEAR key to Proceed Setup Mode Remarks Pressing MENU key will move to the next menu but do not use the menu other than Maintenance Print Counter and Cut Counter If you have entered to other setting mode press CLEAR key or turn off the power Cut Counter Cut RESET Print2 0 ...

Page 23: ...upply and Mechanic Control Boards If there are any troubles in test print Re confirm adjustment and or replacement procedures If the problem still exists after re confirmation go to Troubleshooting to take corrective action Test Print Procedures Press MENU key to proceed Setup Mode Test Print Mode menu appears Press ENTER key to go to Test Print In order to escape from Test Print Mode press CLEAR ...

Page 24: ...em Check Item shows list of alphabet as in A B C D In separate table example shown below lists the Check Item A B C D Probable cause and Corrective Action Check Item Probable Cause Corrective Action A Sequences of the check item are listed in prior order of possible cause for the problem Use the procedures that are best suited for the circumstances In the Corrective Action column the number in the...

Page 25: ... Power Supply does not work A C B E When the power switch is turned to ON I position DC fan in the DC Power supply does not work B When the power switch is turned to ON I position DC output fails down after a while B When the power switch is turned to ON I position Power Supply work but Power LED does not work and LCD does not display at all D H F When the power switch is turned to ON I position P...

Page 26: ...ference Resistance Output voltage Rated Current C Power line connection is defective Verify that power line AC inlet TB1 Power Switch inside the device is properly connected If it is abnormal repairing at manufacturer is required D Operation Panel connector is defective or disconnected Verify that the cable between PCB HSS7 LCDSOSA F ASSY and PCB HSSV7 CONT F ASSY CN21 CN13 is properly connected I...

Page 27: ...sor Error 16 T D N A Sensor Error 17 Sensor Error 18 Sensor Error 19 Q D N A Sensor Error 20 P D N A Sensor Error 21 U D N A TempSensErr 01 TempSensErr 02 W A TempSensErr 03 TempSensErr 04 X D N A Upper Cover Open P D N A Paper Cover Open U D N A Paper Jam01 Paper Jam23 V S Y L M D N A Paper Jam02 Paper Jam22 0 J K D N A Paper Jam03 Paper Jam92 R D N A Paper Jam05 Paper Jam15 Paper Jam18 Paper Jam...

Page 28: ...he cable between PCB HSSV7 CONT F ASSY and PCB HSSV7 JUNCTION F ASSY CN4 CN40 is properly connected If it is abnormal repairing at manufacturer is required E Defective on DC Motor ASSY Thermal Head Up Down its connector or cable disconnection Verify that the cable DC Motor ASSY Thermal Head Up Down and PCB HSSV7 CONT F ASSY CN12 CN63 CN68 is properly connected If it is abnormal repairing at manufa...

Page 29: ... Feed its connector or cable disconnection Verify that the wire between Main Motor Paper Feed and PCB HSSV7 CONT F ASSY CN6 is properly connected If it is abnormal repairing at manufacturer is required If the Main Motor does not work Main Motor may be defective Repairing at manufacturer is required K Defective PCB HSSV7 CONT F ASSY Blown fuse of Main Motor Paper Feeding Use the tester to verify th...

Page 30: ...cted If it is abnormal repairing at manufacturer is required Verify that the cable between sensor at Paper Cutter Unit and PCB HSSV7 JUNCTION F ASSY CN50 CN91 CN50 CN92 CN50 CN93 is properly connected If it is abnormal repairing at manufacturer is required Replace Paper Cutter Unit 10 and if it works the original part is defective R Defective Print Position Sensor its connector or cable disconnect...

Page 31: ...erly connected If it is abnormal repairing at manufacturer is required V Dirty Paper Feed Roller of Paper Box Use a clear cloth soaked with isopropyl alcohol to clean the Paper Feed Roller of Paper Box Refer to Section 2 6 of this document W Defective Thermal Head ASSY its connector or cable disconnection Verify that the cable between Thermal Head connector and PCB HSSV7 CONT F ASSY CN3 CN22 is pr...

Page 32: ... Troubles in Operation Buttons and Indicators Symptom Check Item LED lights on Operation Panel do not display or are constantly displayed A C D E LCD does not display properly A C D E Operation Buttons do not operate A B D ...

Page 33: ...placed PCB works the original part is defective C PCB HSSV7 LCDSOSA F ASSY is defective Replace HSSV7 LCDSOSA F ASSY ２ and if the replaced PCB works the original part is defective D PCB HSSV7 CONT F ASSY is defective PCB HSSV7 CONT F ASSY １ and if the replaced PCB works the original part is defective E DC output from DC Power Supply is abnormal Verify that DC output value is normal If it is not no...

Page 34: ...r Paper Empty is displayed A B C D E N Paper does not properly eject after printing F O D H Scratches on the surface of the paper P G Front part of paper is bent G A Paper skews I G A Paper is automatically rewound to the paper box L K J Cannot detect paper empty J M Paper is not cut normally O ...

Page 35: ... required E Defective Electromagnetic Clutch Paper Feed its connector or cable disconnection Verify the cable between Electromagnetic Clutch Paper Feed and PCB HSSV7 CONT F ASSY CN12 CN65 is properly connected If it is abnormal repairing at manufacturer is required Replace the Electromagnetic Clutch Paper Feed 11 and if it works the original part is defective F Defective Print Position Sensor its ...

Page 36: ...fective L Dirt or foreign object on Paper Edge Sensor Clean the Paper Edge Sensor if there is dust or foreign object Refer to Section 2 6 of this document M Defective PCB HSSV7 CONT F ASSY Replace PCB HSSV7 CONT F ASSY １ and if it works the original part is defective N Defective PCB HSSV7 CONT F ASSY blown fuse for Paper Feed Sub Motor Use the tester to verify that Fuse F3 on PCB HSSV7 CONT F ASSY...

Page 37: ...n Feeding Ink Ribbon Symptom Check Item Cannot detect the beginning of the ribbon H F E B A G C D Cannot detect the ribbon out H F B A C D Ribbon empty error cannot cancel F E B A G C D Cannot detect correct ribbon type H F E B A C D ...

Page 38: ... HSSV7 CONT F ASSY １ and if it works the original part is defective D Defective PCB HSSV7 JUNCTION F ASSY Replace PCB HSSV7 JUNCTION F ASSY ３ and if it works the original part is defective E Ribbon Mark Reflection Shield is dirty Verify that Ribbon Mark Reflection Shield Slicked on the thermal head ASSY is not dirty Clean if it is dirty Refer to Section 2 6 F Dust and or foreign object in the ribb...

Page 39: ...Printing result falls short L D C R Printing unwanted objects B C R Certain block does cannot print or density is abnormal B C Blank line in the paper printing direction B C Section of the area is not printed E F N K J B C Wrinkle printing occurs G A H P O B I Printing has extreme bad registration L D C M Print density is too dark or light B G A H C Print color is completely different B C Streaks ...

Page 40: ...pairing at manufacturer is required E Platen is dirty Use a clear cloth soaked with isopropyl alcohol to clean the platen Refer to Section 2 6 F Pinch Roller is dirty Use a dry clear cloth soaked to clean the Pinch Roller G Thermal head power setting is bad Each thermal head has different resistance value for the heating element Therefore voltage setting for each device is different Make sure that...

Page 41: ...r ASSY Ribbon Winding ６ and if it works the original part is defective N Defective Platen ASSY If the printout has obvious streaking or density change for about every 57milimeters replace Platen ASSY 14 O Defective DC Fan Thermal Head Cooling Replace DC Fan Thermal Head Cooling 13 and if it works the original part is defective P Connector failure on DC Fan Thermal Head Cooling or cable disconnecti...

Page 42: ...ccurs when turning the power on K Abnormal noise occurs during Thermal Head up and down movement A B Abnormal noise occurs during printing G C Abnormal noise occurs during ribbon winding E D Abnormal noise occurs during paper feeding G F H I Abnormal noise occurs during paper cutting J ...

Page 43: ...ve adequate grease apply some grease to the gear Refer to Section 2 7 of this document F Defective Main Motor Paper Feed If Main Motor Paper Feed works abnormally the Main Motor may be defective Repairing at manufacturer is required G Lack of Tension on Timing Belt Adjust the tension of timing belt referring to Section 3 2 of this document If there is defective replace Timing Belt Feed Roller Driv...

Page 44: ...YQE8 J0092E 41 5 2 8 Troubles in Connection Symptom Check Item Host cannot find the printer C B F E Data cannot be transferred to the printer C B F E Data transfer stops C B F E A D ...

Page 45: ... that USB cable connector s pin is normal If it is abnormal replace the USB cable D Defective printer driver software Verify the driver software specifications to check whether the command and data transfer format are properly output E Defective PCB HSSV7 CONT F ASSY Verify that the test print can operate properly If not PCB HSSV7 CONT F ASSY １ is defective Replace the part with the new one F Defe...

Page 46: ... Pinch Up Down 164 11 09630 No 2 0 3 60 000 prints 10 Paper Cutter Unit 164 11 09760 No 2 0 2 300 000 cuts 1１ Electromagnetic Clutch 164 11 09418 No 2 0 2 60 000 prints 12 Ribbon Brake 2 ASSY 164 11 09634 No 2 0 2 60 000 prints 13 DC Fan Thermal Head Cooling 164 11 09765 No 2 0 3 30 000 hours 14 Platen ASSY 164 11 09766 No 1 5 0 3 More than 100 000 prints 15 Feed Roller ASSY 164 11 09767 No 1 5 0 ...

Page 47: ... 2 0 2 25 Cleaning Roller Paper Feed side 164 11 09771 No 1 5 0 1 More than 100 000 prints 26 Cleaning Roller Paper Ejection side 164 11 09772 No 1 5 0 1 More than 100 000 prints 27 Ribbon Sensor ASSY 164 11 09763 No 2 0 2 28 PCB HSSV7 USBCON F ASSY 164 11 09759 No 2 0 2 29 DC Motor ASSY Ejection Pinch Up Down 164 11 09823 No 2 0 2 60 000 prints Remarks 1 denotes periodic replacement parts Follow ...

Page 48: ...10 PM PM Sub Stepping Motor Paper Feed Main Stepping Motor Paper Feed MO DC Motor Paper CutterUnit CN8 CN21 CN61 CN65 CN62 CN63 CN70 CN68 MO CL MO CL FAN MO MO DCMotor RibbonWinding DCMotor PinchRollerUp Down CN66 Clutch RibbonBrake2 DCFanfor Head Cooling DCMotor HeadUp Down CN64 CN69 DC Motor Paper Feed PinchUp Down Clutch PaperFeed CN18 USBconnector CN9 CN14 FAN DC Fan for ControlBox FAN DC Fan ...

Page 49: ...ositionSense CN48 CN81 CN80 Photo Sensor Photo Sensor 2 Ｕ 1 Ｄ PaperFeedPinch Position Sense PinchRollerSensorASSY HeadSensor ASSY DCMotorASSY PaperFeedPinchUp Down PaperCutterUnit PrintPositionSense 3 Ｃ CN89 Photo Sensor PaperFeed CoverOpen Sense CN88 Photo Sensor 2 CN87 Photo Sensor 2 CN96 Photo Sensor Upper Cover Open CN39 CN85 Photo Sensor CN84 Photo Sensor Ejection Pinch Roller Position Sense ...

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