Shenzhen Hongdian Technologies H8959-4GSPT User Manual Download Page 128

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(2014-07-01)

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About this chapter

FAQ

Chapter

Content

7.1 Hardware failure

Possible hardware failure during using H8959-4GSPT
Cellular router and how to handle them

7.2 Dial online problem

Possible problem during dialing and how to handle them

7.3 VPN

Possible problem when connecting VPN

7.4 WEB config problem

config problem

Possible WEB config problem and how to handle them

7.1

Hardware Failure

7.1.1

All LED dark

Phenomenon

Router LED all dark

Possible Reason

⚫

Power supply does not match, it should be 12-36VDC

⚫

No power supply

Solution

⚫

Make sure the power supply is 12

～

36VDC

⚫

Check the power adapter and cable connection

Summary of Contents for H8959-4GSPT

Page 1: ...User Manual H8959 4GSPT Cellular Wi Fi Router 1...

Page 2: ...on or individual shall copy or reproduce the whole or part of this user manual by any means without written authorization from Shenzhen HongdianTechnologiesCorporation Trademarks and Permissions and D...

Page 3: ...4GSPT and its function features Related Versions The following table lists the product versions related to this document Model Version H8959 4GSPT H8959 H8959 NM H8959 4GVZW H8959 4GATT H8959 4GTLS V1...

Page 4: ...Boldface The keywords of a command line are in boldface Italic Command arguments are in italics Items keywords or arguments in brackets are optional x y Optional items are grouped in braces and separ...

Page 5: ...d press Tab Key 1 Key 2 Press the keys concurrently For example pressing Ctrl Alt A means the three keys should be pressed concurrently Key 1 Key 2 Press the keys in turn For example pressing Alt A me...

Page 6: ...1 2 Accessories 7 2 2 Structure 8 3 Installation of H8959 4GSPT Cellular router 9 3 1 Unpacking 9 3 2Howtoinstall 9 3 2 1SIM UIMcardinstall 9 3 2 2Ethernetcableconnection 10 3 3Powersupply 10 3 4 Revi...

Page 7: ...ardconfiguration 66 5 5 1 Overview 66 5 5 2 NAT 67 5 5 3 Static Routing 71 5 5 4 QoS Optional 74 5 5 5DynamicRouting Optional 76 5 6VPNconfiguration 82 5 6 1 Overview 82 5 6 2VPDNconfiguration 82 5 6...

Page 8: ...neProblem 122 7 2 1 Dial discontinue 122 7 2 2NoSignal 122 7 2 3CannotfindSIM UIMcard 122 7 2 4PoorSignal 123 7 2 5CompressProtocolnotmatch 123 7 3VPNProblem 123 7 3 1VPDNcannotconnect 123 7 3 2VPNcan...

Page 9: ...7 Table5 10DDNSParameter instruction 49 Table5 11SNMPParameterinstruction 51 Table5 12M2MParameterinstruction 53 Table5 13Timingtaskparameterinstruction 55 Table5 14 Wakeup Parameter instruction 57 Ta...

Page 10: ...34IPSecParameterinstruction 91 Table5 35Remotelogparameter instruction 93 Table5 36ClockParameterinstruction 94 Table5 37Accountparameterinstruction 96 Table5 38NetworkTestParameterinstruction 97 Tab...

Page 11: ...18 Figure4 9TCP IPaddress 19 Figure4 10Connectivitycheck 20 Figure4 11Useridentitypage 21 Figure5 12LANwindow 24 Figure5 13WANwindow 25 Figure5 14Modemwindow 28 Figure5 15Modempage 29 Figure5 18Advan...

Page 12: ...ration 69 Figure5 48MASQconfiguration 71 Figure5 49StaticRoutingInterface 72 Figure5 50StaticRoutingInterface 72 Figure5 51PolicyRoutingInterface 73 Figure5 52QoSinterface 75 Figure5 53RIPinterface 77...

Page 13: ...StaticIPWANstatus 105 Figure 5 82 DHCP WAN status 106 Figure5 83PPPoEWANstatus 106 Figure5 84ModemStatuspage 107 Figure5 85Routingtablepage 108 Figure6 86Wakeup triggersettingexample 111 Figure6 87Rul...

Page 14: ...supports Cellular as WAN interface provide up to 100Mbps WAN bandwidth and up to 150Mbps Wi Fi bandwidth The unique feature of H8959 4GSPT Cellular router is network online backup among WAN WLAN Cellu...

Page 15: ...red safe and reliable data transmission and minimize the probability of network disconnection and maximize the usability of economic business like ATM POS etc Figure 1 1 Networkstructure 1 3 Function...

Page 16: ...SMA K antennainterface 1 Standard SIM R UIMinterface 1 Standard DC power interface Powersupply Voltage 12VDC Idle state 200mA 12V DC Communicationstate 300mA 12VDC Others Dimension 100mm x 98mm x 23m...

Page 17: ...H8959 4GSPT 3G 4G router 2014 07 01 4 About this chapter 2 Product structure Chapter Content 2 1 Hardware H8959 4GSPT Cellular router hardware 2 2 Structure Structure of H8959 4GSPT Cellular router...

Page 18: ...H8959 4GSPT 3G 4G router 1 Product Introduce 2014 07 01 5 2 1 Hardware 2 1 1 Appearance Size Appearance Figure 2 2 H8959 4GSPTCellularrouter Appearance...

Page 19: ...959 4GSPT Cellular router 100 98 23 1 10 100MbLAN interface 1 10 100MbWAN LAN interface 1 RS 232 console port RJ45 2 SMA K antenna interface 1 Standard SIM R UIM interface 1 Standard DC power interfac...

Page 20: ...7 2 1 2 Accessories Table 2 2 H8959 4GSPTCellular router accessories Accessories name Number Note H8959 4GSPT Cellular router 1 pcs Cellular antenna 2 pcs RJ45 cable 1 pcs Mounting 1 pair Optional Cer...

Page 21: ...H8959 4GSPT 3G 4G router 2014 07 01 8 2 2 Structure Figure 2 4 Frontpannel SIM cover Figure 2 5 Backpannel ANT1 RESET POWER LAN1 LAN2 WAN ANT2...

Page 22: ...959 4GSPT Cellular router with SIM UIM card and Ethernet cable etc 3 3 Power supply Power supply needs of H8959 4GSPT Cellular router 3 4 Review Review 3 1 Unpacking After received the box of H8959 4G...

Page 23: ...Power supply In order to get high reliability H8959 4GSPT Cellular router adapt wide voltage input 12VDC support hot plug and complex application environment 3 4 Review After connect SIM UIM card Eth...

Page 24: ...outer 4 3 Basic config Basic config function 4 1 LED Status There are LED on front panel of H8959 4GSPT Cellular router they show how H8959 4GSPT Cellular router works Table 4 3 LED instruction LED St...

Page 25: ...your computer Static IP Step 1 Click start control panel find Network Connections icon and double click it to enter select Local Area Connection corresponding to the network card on this page Refer to...

Page 26: ...H8959 4GSPT 3G 4G router 2019 12 01 16 Figure 4 8 Connectionproperties Figure 4 9 Internet protocol TCP IP...

Page 27: ...nfiguration and LAN and the specific parameter configuration is shown as below IP address 192 168 15 indicates any integral between 2 to 254 Subnet mask 255 255 255 0 Default gateway 192 168 15 1 Reme...

Page 28: ...Internet through original local network configuration If Internet is accessed through original local network the default gateway setting does not need to be modified if H8959 4GSPT Cellular router is...

Page 29: ...al connection Connection specific DNS Suffix Auto configuration IP Address 192 168 15 7 Subnet Mask 255 255 255 0 Default Gateway 192 168 15 1 Step 5 Connectivity check After the configuration is comp...

Page 30: ...eve basic function visit internet 4 3 1 Login WEB GUI Step 1 Run a Internet Explorer and visit http 192 168 15 1 to enter identity page Figure 4 13 User identity page Step 2 User should use default us...

Page 31: ...peration link backup etc 5 4 Security Security setting of H8959 4GSPT 5 5 Forward NAT DMZ setting 5 6 VPN PPTP L2TP IPSec GRE setting 5 7 System Updating maintain 5 8 Status Router working status 5 1...

Page 32: ...dow Step 3 LAN parameter Table 5 4 LAN Parameter instruction Parameter Details Operation Host name router name Manual input Maximum length limited to 32 word type character IP1 4 Divide sub network th...

Page 33: ...p 2 Single click network WAN Figure 5 15 WANwindow Step 3 WAN connection type Table 5 5 WAN connection type parameter instruction Parameter Details Operation Connection Type WAN Connection Type Dropdo...

Page 34: ...nfigurations the parameters of the advancedSettings instructions please refer to the related parameters in table 5 2 Single click Display icon show advanced settings parameters Authentication needmatc...

Page 35: ...isable it Disable Negotiation LCP interval Retry After PPP dialing succeed LCP is needed to keep PPP link alive Also it could used to quickly spot network interrupt and reconnect Value area 1 512 Unit...

Page 36: ...router support single modem single SIM those three working type provide internet connection to customers Usually Cellular network bandwidth is 1 5Mbps 3 5G up to 20Mbps Step 1 Login H8959 4GSPT WEB GU...

Page 37: ...all modem auto dialup disabled router will not auto dialup Enable Disable InterfaceName Interface name to identify this interface WORD type up to 12 characters APN APN provided by local ISP usually CD...

Page 38: ...r to PAP PAP PasswordAuthenticationProtocol Disable Negotiation MS CHAP MS CHAP MicrosoftChallenge Handshake Authentication Protocol Disable Negotiation MS2 CHAP MS CHAP second version Disable Negotia...

Page 39: ...network interrupt and reconnect Value area 1 512 Unit second Default value 30 5 MTU the number of bytes of the maximum transfer unit by PPP interface sometimes financial data has request on this Valu...

Page 40: ...Figure 5 18 Modem Dialup 2014 07 01 32...

Page 41: ...H8951 3G 4G router 4 Before config 2014 07 01 33 Figure 5 19 Advanced setting 3 Single click save icon to finish Grey icon means enabled...

Page 42: ...via the AP connection Repeater functionality can be other AP WLAN signal amplification device to achieve WLAN signal repeater so the clients far away from the AP WLAN can access the AP Step 1 Login H8...

Page 43: ...H8951 3G 4G router 4 Before config 2014 07 01 35 Figure 5 21 Station modeconfigureinterface Figure 5 22 Repeatermodeconfigure interface...

Page 44: ...uite different transmission rates default bgn mixed mode When operating mode is selected AP the AP needs to manually set the network mode When working mode selection station or repeater AP network mod...

Page 45: ...ist Enable Disable IP Distribution when Wireless Mode is station The router is used as station and the router can get the IP address when it is connected to AP Dropdown List dhcp get IP address from D...

Page 46: ...4GSPT Router will automatically match according to the selected AP and the corresponding encryption algorithm to keep consistent with AP encryption shared key update interval is required to fill in th...

Page 47: ...4 parameter select Step 3 Add modify del enable and disable the parameter select rule add Figure 5 25 add rule Table 5 8 Parameter instruction Parameter Details Operation Status For enabled rule Only...

Page 48: ...nds Select a interface to check Interfacename Set related modem interface Dropdown List to choose current available option will show below Check method If state router will check link state If ICMP ro...

Page 49: ...ute is wan static IP need specify gateway and DNS Example 192 168 10 254 DNS type If Interface will get DNS automatically Dropdown List interface custom DNS1 DNS2 Manual set DNS Example 8 8 8 8 Interf...

Page 50: ...Name Link Backup rule name identification Note 0 can act as chain link or backup link 1 9 only can act as backup link 1 9 can take the priority according to the number the smaller the number the grea...

Page 51: ...suitable fo Valuearea 1 65535 Units seconds Interface Name Interface used for link switching Dropdown List modem 0 eth1 eth0 Check IP or Domain Detection by ping packets IP address or domain name if...

Page 52: ...ecting interface represents the interface of network segment This option is usually the need to specify a machine configuration can be assigned address range for example only hope at most four machine...

Page 53: ...ustom Configuring for the default is based on DNS address which is allocated by the router itself Lease Time After the DHCP client obtain an IP on IP lease time the client usually renegotiate obtain a...

Page 54: ...tion address Usually LCP is used to avoid this Besides LCP H8959 4GSPT Cellular router can use another more reliable checking way ICMP which check the link by PING When abnormal link is checked the pr...

Page 55: ...ble Basic Config Rule Name ICMP Check rule name just to distinguish different rules WORD type max 12 bytes Destination address Destination address of ICMP check can be domain name and also can be IP a...

Page 56: ...ontact our technical engineers WORD type max 64 bytes 3 Single click save to finish a ICMP check rule If ICMP is normal ICMP packet is sent at normal interval When abnormal packet will be sent continu...

Page 57: ...vider that router currently supports don t support other providers Dropdown List options 3322 88ip Dnsexit Dyndns Zoneedit changeip custom Server IP or Domain When custom in service provider is select...

Page 58: ...DNS in China 88IP www 88ip net 3322 www 3322 org DDNS outside of China DNSEXIT www dnsexit com ZONEEDIT www zoneedti com CHANGEIP www changeip com DYNDNS www members dyndns org Afer router reboots IP...

Page 59: ...MP port suggest to be default port161 Value area 1 65535 Default 161 Community Community Password of SNMP client to router SNMP Used for identification WORD type max 16 bytes Trap IP Link state router...

Page 60: ...ssary please contact our technical engineers END 5 3 4 M2Mconfiguration H8959 4GSPT Cellular router has embedded a WMMP Wireless Machine to Machine Protocol protocol to realize communication with M2M...

Page 61: ...r IP or domain of M2M platform Normal WORD type max 64 bytes Server Port WMMP port No shall be the same with Port No of M2M platform server Value area 1 65535 Login Times Max retry times of router to...

Page 62: ...nd the exchange Value area 1 65535 Unit seconds Step 4 Single click save icon to finish the configuration END 5 3 5 Timingconfiguration This application is to control the online time of the router to...

Page 63: ...ble Basic Config Task name Name of a timing task Max 12 digits Task type Task type has action task and status task Action task is for time point or time interval while status task is for time period f...

Page 64: ...Value area 01 31 Format XX XX Week Days in a week for task When day and week are both input it means only if both conditions meet the task will begin Value area 1 7 Format X X 1 for Monday When time...

Page 65: ...mber Phone Number Phone No to trigger the router action One phone No for one action of one modem WORD type Max 32 digits Step 2 Click Applications Wake up to open Wake up tab Figure 5 36 Wakeupconfigu...

Page 66: ...e configured time commencing from online time idle means if idle no data transmission time is as long as the configured time the router will get offline Dropdown List options timeout idle Online time...

Page 67: ...e note whether there is conflict with other factions Voice trigger router will begin the action after 5 seconds of the sound du 5 4 Security 5 4 1 Overview Security will control where the data can pas...

Page 68: ...list of discarded rules packet can not be forwarded through the router White List The default refuses packet forwarding in line with the list of accept rules packet can go through a router forwarding...

Page 69: ...H8951 3G 4G router 5 Router config 2014 07 01 61 Figure 5 38 IP filter Input type Figure 5 39 IP Filter Forward type...

Page 70: ...he basis of the configuration rules to add an extra source address port and destination address port reverse the rules Disabled no treatment Dropdown List options Protocol Protocol used by IP packets...

Page 71: ...Single click save to finish END DomainFilter Domain filter support black list and white list It is used to forbid PCs in LAN from visit some websites or allows them to visit specific websites Step 1...

Page 72: ...d Keyword of domain for filter WORD type max 64 digits E g www google com the keyword is google Default action Actions to filter the keyword Accept Drop Step 4 Single click Save to finish configuring...

Page 73: ...visit router Whitelist rules in whitelist can visit router other MACs cannot visit router Forwardconfiguration Action To activate MAC forward filtering black list white list Blacklist rules in blackli...

Page 74: ...pt all packages from this MAC Drop to drop all packages from this MAC To choose accept or Drop Filter mode To choose Input Forward or Both Input all packages visiting router Forward all packages forwa...

Page 75: ...tion address of packets accessing external network router will replace the destination address of packet accessing external network into the user custom settings Step 1 Log on WEB GUI of H8959 4GSPT C...

Page 76: ...converted Dropdown List interface static Interface when the initial address type select interface needs to be configured Indicates the destination address of IP packets to an interface of the router...

Page 77: ...5 Single click save icon to finish END SNATconfigurationrule SNAT is the source address translation and its role is to translate source address of IP packets into another address Step 1 Log on WEB GU...

Page 78: ...nterface static Interface Select the interface of the router as source address after replacement Dropdown List br0 modem eth0 eth1 Mapping Port The port of source address after is replaced Value area...

Page 79: ...etween router LAN and external network eth1 use eth1 interface as commutation address between router LAN and external network Select from Dropdown List Step 5 Single click save icon to finish MASQ rul...

Page 80: ...ute to forward and policy routing priority use numbers 3 to 252 to differentiate the smaller number with higher priority And there are priorities between static routing and policy routing policy routi...

Page 81: ...dress and subnet mask of static route Manual input Format1 A B C D Mask Gateway Type Specify gateway type of static routing includes interface static ip Dropdown List Gateway Set a next hop IP address...

Page 82: ...ceived the packet source address is 1 1 1 1 destination address is 2 2 2 2 It will forward the packet to next hop according to the route which meet with the destination address 2 2 2 2 Policy routing...

Page 83: ...ing Rule Name QoS rule name The max to 12 characters Only set when adds a new rule and the follow up can not be modified The rule name can not be repeated otherwise the rule will be covered after the...

Page 84: ...4 and 192 168 9 1 24 the router QOS can control the rate of these two subnets If the router s bandwidth is relatively well off the router can be based on two subnets redundant bandwidth is first prior...

Page 85: ...ed Click the button to select Enable Disable Redistribute Static Enable or disable Redistribute Static Click the button to select Enable Disable Redistribute Kernel Enable or disable Redistribute Kern...

Page 86: ...otocol In the national networks such as the current Internet has a lot for the entire network routing protocols Only adjacent routers exchange information If the communication between the two routers...

Page 87: ...ateway Protocol the most widely used IGP for a single AS autonomous system in the routing decisions for large networks OSPF business can be based whether the user needs to be configured at the factory...

Page 88: ...ick the button to select Enable Disable Step 3 Click Add to add a new OSPF route configuration interface as Figure 5 56 Figure 5 55 OSPFrouteconfigurationinterface Step 4 Configure RIP route parameter...

Page 89: ...ast non broad point to multipoint point to point Step 5 Single click save icon to OSPF route setting Step 6 Single click save icon to finish OSPF is a link state Link state routing protocol commonly u...

Page 90: ...it supports VPN OVER VPN e g GRE over IPSec IPSec over PPTP L2TP GRE IPIP 5 6 2 VPDNconfiguration VPDN stands for Virtual Private Dial up Networks Now VPDN supports L2TP and PPTP Step 1 Log on WEB GUI...

Page 91: ...me of this VPDN rule Cannot be modified after save protocol VPDN protocol includes L2TP PPTP Select from Dropdown List cannot be modified after save Service IP or Domain IP or domain of server to be v...

Page 92: ...Generic Routing Encapsulation Generic Routing protocol encapsulation specifies how to use a network protocol to another network protocol encapsulation method The main purpose of the GRE protocol there...

Page 93: ...IP tunnel service Click Enable Basic Settings Tunnel name Name of the tunnel cannot be modified after save Input the name of tunnel Tunnel Mode Tunnel mode gre ipip Select from Dropdown List Local vir...

Page 94: ...rface type It is to set IP address to external network Format interface type A B C D M Peer extern IP External interface IP of counterpart network tunnel Usually a public IP address also can be a LAN...

Page 95: ...ails Operation Basic Settings Select To select which phase of IPSec phase 1 phase 1 or phase IPSec Select Phase 1 Policy Name Name of phase 1 mainly to match phase IPSec To input the name of phase 1 C...

Page 96: ...e time of IKE key Value area 120 86400 Unit second Group Name Select group Select from Dropdown List DPD Service To enable DPD service To click Enable DPD Delay To set DPD check interval time Manual i...

Page 97: ...Sec Select Phase 2 Policy Name Name of phase 2 mainly to match phase IPSec To input the name of phase 2 Cannot be changed after save Encryption Protocol Supports esp ah ah esp Select from Dropdown Lis...

Page 98: ...o Select from Dropdown List Local Subnet Set local subnet No need to set for transport mode only for auto and tunnel Format A B C D M Remote Subnet To set local subnet No need to set for transport mod...

Page 99: ...IP or domain Input counterpart IPSec server IP or domain Encryption Interface To select binding interface of IPSec to bind VPDN modem br0 as local interface of IPSec initial can support IPSec OVER VP...

Page 100: ...3 types log Message system log to record the running log of router usually for most of users Application application program log to record the Open or close of some application programs Kernel kernel...

Page 101: ...IP address or Domain of remote log server To input the IP address or domain to receive log Remote Port Port of remote log serve Default port 514 Step 4 Single click save icon to finish Remote Log par...

Page 102: ...ime Synch Type Step 3 Set clock parameter Table 5 37 ClockParameter instruction Parameter Details Operation Status To enable to disable Time Synchronizationservice To click Enable or Disable Time Sync...

Page 103: ...65535 Unit second Default 600 s Time Zone Time Zone Select from Dropdown List Time Zone Number For Custom option in Time Zone E g 8 or 4 WORD type When select Manual in Time Synch Type Set Date To set...

Page 104: ...ist Admin can view and change the parameter Guest can view parameter and export log and use Network Test Current Username Current username Showing user name Old password Current password To input curr...

Page 105: ...Step 2 Click System Network Test to open Network Test tab Figure 5 69 NetworkTest Tab Step 3 Input IP address or domain to be tested in Destination click Ping to check whether the router can be linke...

Page 106: ...supports upgrade firmware locally Step 1 Log on WEB GUI of H8959 4GSPT Cellular router Step 2 Click System Files to open Files tab Figure 5 70 Filestab If reset is selected all parameters will be res...

Page 107: ...ading shall be used to upgrade Step 1 Add an IP address 192 168 1 Figure 5 71 Add an IP address Step 2 Press the RESET DEF interface Do not release it Hold it meanwhile power on router till 30 seconds...

Page 108: ...ad to begin upgrading Figure 5 73 CFEupgradingpage Upgrading will need 4 6 minutes if RUN light is on upgrading is OK You can also PING br0 address on your PC eg ping 1 9 2 1 6 8 1 5 1 t if Ping ok up...

Page 109: ...export configuration file this key need to be input in import Not more than 8 digits for key Factorysetting H8959 4GSPT Cellular router has function to resume factory configuration Users can set the...

Page 110: ...igure 5 75 Factory settingpage 2014 07 01 102 Save to save the current setting as default factory configuration setting Load to resume default factory setting reboot click reboot to restart the router...

Page 111: ...oot 5 8 Status 5 8 1 Overview Status provides the basic info network status info router info of H8959 4GSPT Cellular router 5 8 2 BaseInformation Step 1 Log on WEB GUI of H8959 4GSPT Cellular router S...

Page 112: ...er Details Operation Router Model Router model info Router SN Router Serial No info Hardware version Router hardware version info Software version OS and application software info 5 8 3 LAN Step 1 Log...

Page 113: ...LAN interfaces status IP address To show the LAN IP address Subnet Mask Subnet mask of LAN interface MAC address To shown the MAC address of the router 5 8 4 WAN Step 1 Log on WEB GUI of H8959 4GSPT C...

Page 114: ...te IP Table 5 42 WANParameter instruction Parameter Details Operatio n WAN status To show the current WAN is used or not WAN Type To show the current WAN type Local IP To show the local IP of WAN inte...

Page 115: ...r IP distributed by PPPoE Remote IP To show IP of PPPoE server 5 8 5 Modem Step 1 Log on WEB GUI of H8959 4GSPT Cellular router Step 2 Click Status Modem to open Modem tab Figure 5 82 Modem Status pag...

Page 116: ...area 1 31 IP Address To show the external network IP address which the router links DNS To show which DNS router is using SIM Status Status of current SIM 5 8 6 RoutingTable Step 1 Log on WEB GUI of...

Page 117: ...r panel and next to power interface This button can be used when the router is in use or when the router is turned on Three are 3 functions to press RESET button when the router is in use Press RESET...

Page 118: ...H8959 4GSPT Cellular router 6 1 Summary H8959 4GSPT Cellular router commonly used function includes wake up parameter switch VPN Etc 6 2 Awake function Option Typicalcase H8959 4GSPT Cellular router...

Page 119: ...ter 3600s router will offline Or you could use 8612222222222 to call SIM make the router offline Please notice to enable this function the SIM must support phone and or SMS function 6 3 Parameterselec...

Page 120: ...switching rules multi link switching and good communication ensures the reliability of the network ParameterSelect Let us check an example Please set the Parameter select of modem separately Set rules...

Page 121: ...H8951 3G 4G router 5 Router config 2014 07 01 113 Figure 6 86 parameter select setting1 Figure 6 87 parameter select setting2...

Page 122: ...whether router interrupt with network operators after 3 IP ping fails the router will switch to the PPTP link connecting to maintain the server continue to work Effec t Initially using L2TP link then...

Page 123: ...after H8959 4GSPT Cellular router connect to company NAS server PC under H8959 4GSPT could visit company network like visiting the local area network Let us check a setting example Figure 6 88 Build...

Page 124: ...2014 07 01 116 ParameterSetting Figure 6 89 IPSecPhase 1 Figure 6 90 IPSecPhase 2...

Page 125: ...hey can connect each other by IPSEC and ping peer subnet you could check status by click view button Figure 6 92 IPSecstatus ping 192 168 99 1 I 192 168 86 1 PING 192 168 99 1 192 168 99 1 from 192 16...

Page 126: ...ot online command Etc Easier the customer operation I assume set the router online at certain time and keep a moment then reboot every 24 hours You could set like below Figure 6 93 Timing Result Route...

Page 127: ...H8951 3G 4G router 5 Router config 2014 07 01 119 Figure 6 95 router off line Figure 6 96 router reboot...

Page 128: ...ng dialing and how to handle them 7 3 VPN Possible problem when connecting VPN 7 4 WEB config problem config problem Possible WEB config problem and how to handle them 7 1 Hardware Failure 7 1 1 All L...

Page 129: ...tConnection Phenomenon LAN LED dark cannot visit router WEB GUI PossibleReason Ethernetcableconnection problem Ethernetcabledamage PC end network card abnormal Solution Re connectEthernetcable Change...

Page 130: ...Change Modem setting please check related chapter 7 2 2 NoSignal Phenomenon H8959 4GSPT Cellular router modem status show no signal PossibleReason Antennaconnectwrong Modemcannotonline Modemoffline S...

Page 131: ...it Contact Telecom Operator to confirm signal problem Changeto high gain antenna 7 2 5 Compress Protocol not match Phenomenon H8959 4GSPT Cellular router dial failure log shows compress protocol not m...

Page 132: ...n Add related Router table Check VPN peer server setting 7 3 3 Router can communicatebut subnet cannot Phenomenon Router can communicate but subnet cannot PossibleReason VPN peer server config wrong L...

Page 133: ...7 4 2 Backupsettingproblem Phenomenon Router import backup setting failure PossibleReason Backup setting file format wrong No reboot after backup setting Solution Choose a right file to import Must re...

Page 134: ...ssibleReason Firmware oversize cause updating failure Solution Using CFE mode to update again and router will restore to factory mode If after CFE updating still cannot visit WEB GUI please contact us...

Page 135: ...omply with FCC RF exposure compliance requirements this grant is applicable to only mobile configurations The antennas used for this transmitter must be installed to provide a separation distance of a...

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