Sharp XE-A402 Page 75 Instruction Manual Download | Manualshive

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Caution: The paper cutter is mounted on the printer (receipt side). Be careful not to cut yourself. Never

touch the print head immediately after printing, because the head may still be hot.

1.

Remove the printer cover.

2.

Pull the print head release lever all the way forward (after it stops at one
position, continue pulling forward until it stops again and cannot be pulled
forward any further).

3.

Remove the paper jam. Check for and remove any shreds of paper that may
remain in the printer.

4.

Return the print head release lever to its original position.

5.

Reset the paper roll correctly by following the steps in “Installing the paper
roll”.

6.

Replace the printer cover.

When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as
follows:

Caution:
• Never touch the print head with a tool or anything hard as it may damage the head.
• The paper cutter is mounted on the printer (receipt side). Be careful not to cut yourself.

1.

Turn the mode switch to the OFF position.

2.

Remove the printer cover.

3.

Pull the print head release lever all the way forward (after it stops at one
position, continue pulling forward until it stops again and cannot be pulled
forward any further).

4.

Clean the print head with a cotton swab or soft rag moistened with ethyl
alcohol or isopropyl alcohol.

5.

Return the print head release lever to its original position immediately after
cleaning.

6.

Reset the paper roll correctly by following the steps in “Installing the paper
roll”.

7.

Replace the printer cover.

Cleaning the Print Head

6

Removing a Paper Jam

5

Print head

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Summary of Contents for XE-A402

Page 1: ...ELECTRONIC CASH REGISTER CAJA REGISTRADORA ELECTRONICA INSTRUCTION MANUAL MANUAL DE INSTRUCCIONES XE A402 MODEL MODELO ...

Page 2: ... radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense WARNING CAUTION The AC power socket outlet should be installed near the ...

Page 3: ...r and the barcode scanner and cause component failure When cleaning your register or barcode scanner use a dry soft cloth Never use solvents such as benzine and or thinner The use of such chemicals will lead to discoloration or deterioration of the cabinets The register plugs into any standard wall outlet 120V AC 10 Other electrical devices on the same electrical circuit could cause the register t...

Page 4: ...or check sale that does not require tender entry 22 Charge credit sale 22 Mixed tender sale 22 6 Tax Calculation 23 Automatic tax 23 Manual tax 23 Tax delete 23 Tax status shift 24 OPTIONAL FEATURES 24 1 Auxiliary Entries 24 Discount and premium entries using the percent key 24 Discount and premium entries using the discount key 25 Refund entries 26 Non add code number entries and printing 26 2 Au...

Page 5: ...ion for miscellaneous keys 53 Print format 53 Receipt print format 54 Function selection for tax 54 Function selection for UPC codes 54 Other programming 55 3 Various Function Selection Programming 2 56 Power save mode 56 Logo message print format 57 High amount lockout HALO for cash in drawer CID sentinel 57 Serial interface 57 Thermal printer density 59 Language selection 59 Training clerk speci...

Page 6: ...e to unplug the AC power cord of the cash register A button located at the rear side is invalid External View 1 Serial Scanner port Operator display Receipt paper Journal window Drawer lock Drawer Printer cover Customer display Pop up type Mode switch AC power cord Keyboard Scanning window Indicator Lights red when a barcode is scanned How to scan a barcode Place the scanning window close to the b...

Page 7: ...rinter 2 Print head release lever Paper roll cradle Take up spool Paper chute The mode switch can be operated by inserting one of the two supplied mode keys manager MA and operator OP keys These keys can be inserted or removed only in the REG or OFF position The mode switch has these settings OFF This mode locks all register operations AC power turns off No change occurs to register data OP X Z To...

Page 8: ... Z W CA AT NS CLK CONV RA AMT RECEIPT JOURNAL ESC RCPT PO CA AT NS Receipt paper feed key Journal paper feed key Received on account Amount key Receipt print Paid out key Void key Tax key Escape key Multiplication key Decimal point key Clear key Department code entry key PLU UPC key Department shift key Clerk code entry Conversion key Department keys Total Amount tender No sale key Numeric keys 9 ...

Page 9: ... Function message display area Item labels of departments and PLU UPCs and function texts you use such as 1 and CASH are displayed For the details of function texts please refer to pages 48 and 49 When an amount is to be entered is displayed at the numeric entry area with a guidance message ENTER PRICE Numeric entry display area Numbers entered using numeric keys are displayed here Date and time d...

Page 10: ...GM position 3 While holding down both the key and the l key insert the plug into the AC outlet The buzzer will sound three times and MRS will be displayed 4 The cash register has now been initialized The register display will now show 0 00 with PGM If the buzzer does not sound when the plug is inserted the initialization has not been done successfully This will occur when the voltage is high becau...

Page 11: ...ve the retainer and set the print head release lever in print position 1 Push the printer cover forward and detach it 2 Remove the white retainer at the position shown at the right Please keep this retainer for future use when transferring the cash register 3 Move the print head release lever to the printing position as illustrated at the right 4 Retainer Print head release lever printing position...

Page 12: ...to take up excess slack in the paper 10 Replace the printer cover The cash register provides text languages of English and Spanish It is preset to English If you want to change the language you must change it before programming Refer to Language selection in Various Function Selection Programming 2 section for changing the language Before you can proceed with registration of sales you must program...

Page 13: ...ents into a maximum of 9 groups 0 to 9 groups 0 non group is assigned Sales in each group can later be printed on an individual group total report and full group total report Commission If you program commission rate up to two and classify departments For PLU subdepartment UPC EANs their commission rates are relied on their associated departments into commission groups 0 to 2 groups 0 non commissi...

Page 14: ...cy if the currency conversion rate is programmed Manual tax entry Discount or premium using and key Refund entry No sale Paid out entries Received on account entries Printing non add code number Making corrections Checking sales reports For details of sales entry method refer to BASIC SALES ENTRY page 13 and OPTIONAL FEATURES page 24 sections and for details of correcting sales entries refer to CO...

Page 15: ...Finalizing the transaction 6 Enter the amount received from the customer You can omit this step if the amount tendered is the same as the subtotal 7 Press the A key and the change due is displayed when the amount received was not entered the total amount is displayed and the drawer is opened 8 Tear off the receipt and give it to the customer with his or her change 9 Close the drawer Receipt print ...

Page 16: ... leftmost position of the lower line The register will return to normal operation mode when any key is pressed or a mode is changed with the mode key Please note when the register is recovered by a key entry its key entry is invalid After the recovery start the key entry from the beginning K Clerk code 1 to 40 To display the signed on clerk code K K Sign on in REG MGR VOID mode Sign off in REG MGR...

Page 17: ...nter a department dept code and press the d key then enter a unit price and press the d key again If the dept code is programmed to preset price entry style and a unit price is preset the cash register will finish its registration operation 1 Less than the programmed upper limit amounts When zero is entered only the sales quantity is added 2 After you enter a unit price you can press the q key ins...

Page 18: ...ring sales operations If you are a manager that is you have a MGR key you can temporarily change preset prices For operation details please refer to PLU UPC price inquiry view function on page 19 The cash register refers to preset prices not referring to price information in barcodes By default when a preset price is not preprogrammed the cash register goes into UPC learning function status to gui...

Page 19: ...t is convenient to use the multiplication entry method Enter the quantity using numeric keys and press the key before starting item entry as shown in the example on the following page When programmed to allow fractional quantity entries you can enter up to four integers and three digit decimal though the quantity is counted as one for sales reports To enter a fractional quantity use the decimal po...

Page 20: ...ment entry PLU entry 7 10 600 8 12 35 o 6 10 Ä A UPC entry scanning Receipt print Key operation example Selling q ty Up to 4 digits Base q ty Up to 2 digits Unit price per base q ty When using a programmed unit price Department key D Dept code d PLU code o Ä Unit price per base q ty d Only preset entry is allowed PLU code Unit price per base q ty o o UPC code o Subdepartment entry PLU entry Depart...

Page 21: ...t price of the PLU UPC item during transaction in the REG MGR mode To use price inquiry function follow the procedure below 1 Press the l key to cancel the the inquiring view mode 2 Press the o or q key when you want to register the unit price of the PLU UPC displayed 3 You can change the unit price temporarily in the MGR mode The unit price which is programmed in PGM mode is not changed This is c...

Page 22: ...may be convenient to practice when installing a scanning system To use the UPC learning function follow the procedure below For the repeat entry use the o key Ä 500 A NO RECORD PRICE DEPT are displayed Receipt print Key operation example q d D Undifined UPC code Ä Scan an undifined UPC code NO RECORD is displayed and beep sound occurs three times Then PRICE DEPT is displayed to guide you to enter ...

Page 23: ... Including tax subtotal complete subtotal Press the s key at any point during a transaction The sale subtotal including tax will appear in the display with the function message SUBTOTAL Cash or check tendering Press the s key to get a complete tax subtotal enter the amount tendered by your customer then press the A key if it is a cash tender or press the C key if it is a check tender When the amou...

Page 24: ...ter items and press a charge key X or Y Mixed tender sale You can perform mixed tendering of check and cash cash and charge and check and charge Example The customer pays 9 50 in cash and 40 00 by charge 2 for an including tax subtotal of 49 50 s 950 A Y Receipt print Key operation example 2500 3250 X Receipt print Key operation example In the case of check sale 300 10 o A Receipt print Key operat...

Page 25: ...x on the taxable 1 and taxable 2 subtotal of each transaction by pressing the t key after the subtotal is displayed To delete taxable 1 subtotal press T s to get taxable 1 subtotal and then press t to delete the subtotal To delete taxable 2 subtotal press U s to get taxable 2 subtotal and then press t to delete the subtotal To delete all taxable 1 4 subtotals press T U and s TAX ST 0 00 is display...

Page 26: ...ogrammed for a percent key you can not enter a rate over the limit Percent calculation for merchandise subtotal 4 140 570 m 10 A Receipt print Key operation example Auxiliary Entries 1 Tax status shift The machine allows you to shift the programmed tax status of each department or the PLU key by pressing the T and or U keys before those keys After each entry is completed the programmed tax status ...

Page 27: ... of discount or premium amounts enter the amount with the numeric keys and press the discount key When using a preset amount if programmed press the discount key When entry digit limit is programmed for the discount key you can not enter an amount over the limit Discount for merchandise subtotal Discount for item entries 675 A When a discount amount of 0 75 is programmed Receipt print Key operatio...

Page 28: ...he program setting of PLU UPC price look up at refund entry job 16 you have to make the following operation for refund entry of PLU items and UPC items For a refund of a PLU item enter the PLU code and press the f key and o key then enter the refund amount and press the o key For a refund of an UPC item press the f key and scan the barcode then enter the refund amount and press the o key or enter ...

Page 29: ...gn currency if not exact amount payment and press the A key In both cases the change due will be displayed in domestic currency and when the amount tendered is short the deficit is shown in domestic currency Press the l key after pressing the K key to cancel payment in a foreign currency If programmed a foreign currency symbol is printed Applying preset conversion rate Applying manual conversion r...

Page 30: ...et the machine print a non add code number before pressing the A key a no sale entry is achieved and a non add code number is printed Bottle return This function is used to handle the deposit and payment paid out for returned empty bottles or cans This function is applicable only to those departments that have been set for bottle return departments or their associated PLUs subdepartments or UPCs W...

Page 31: ...and refund entries only Press the v key just before you press a department key d key before the first depression of the d key in case open and preset entries are allowed or o key For the refund indirect void press the v key after you press the f key Correction of a refund entry Correction of a department entry 1310 1755 10 o 12 o Ä 250 f 825 1310 v 12 v o v Ä 250 f v A Correction of a PLU entry Co...

Page 32: ...ring an amount tendered entry cannot be voided These errors must be corrected by the manager The following steps should be taken 1 If making the amount tendered entry finalize the transaction 2 Make correct entries from the beginning 3 Hand the incorrect receipt to the manager for its cancellation Correction of Incorrect Entries not Handled by the Direct or Indirect Void Function 4 Subtotal void 1...

Page 33: ... section for the replacement 2 Put the manager key in the mode switch and turn it to the PGM position 3 Program necessary items into the cash register Every time you program an item the cash register will print the setting Please refer to print samples in each section 4 If necessary issue programming reports for your reference On the key operation example shown in the programming details numbers s...

Page 34: ... program the tax status for a department tax will automatically be added to sales of items assigned to the department according to the programmed tax status for the department You can also enter tax manually There are two tax programming methods The tax rate method uses a straight percentage rate per dollar The tax table method requires tax break information from your state or local tax offices Us...

Page 35: ... will show you the following items necessary to program the tax table T The tax amount collected on the minimum taxable amount Q Q The minimum taxable amount M1 The maximum value of the minimum breakpoint on a regular cycle C We call this point MAX point M2 The maximum value of the minimum breakpoint on a regular cycle D We call this point MAX point M Range of the minimum breakpoint on a regular c...

Page 36: ...Limitations to the entry of minimum breakpoints The register can support a tax table consisting of no more than 72 breakpoints The maximum number of breakpoints is 36 when the breakpoint difference is 1 00 or more If the number of breakpoints exceeds the register s table capacity then the manual entry approach should be used Example Programming the sample tax table shown on the previous page as ta...

Page 37: ...e 8 T 0 01 1 Q 0 11 11 M1 1 11 M2 2 11 M 100 Tax Minimum breakpoint 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 01 11 26 47 68 89 89 1 11 1 11 1 11 1 26 1 47 1 68 1 89 1 89 2 11 2 11 2 11 T Q M1 M2 Tax Minimum breakpoint 00 01 02 03 04 06 09 10 11 12 14 17 01 11 26 47 68 89 1 11 1 26 1 47 1 68 1 89 2 11 Breakpoint difference 1 10 0 11 0 01 15 0 26 0 11 21 0 47 0 26 21 0 68 0 47 21 0 89 0...

Page 38: ... Type Bottle return 1 Normal 0 B Group number 0 9 0 Non group default 0 C Commission group number 0 2 0 Non commission default 0 D Tax 4 status Taxable 1 Non taxable 0 E Tax 3 status Taxable 1 Non taxable 0 F Tax 2 status Taxable 1 Non taxable 0 G Tax 1 status Taxable for dept 1 thru dept 10 1 Non taxable for dept 11 thru dept 99 0 H SICS Normal SICS 1 Normal 0 I Sign Negative department 1 Positiv...

Page 39: ...ts for the maximum entry amount for each department The limit is effective for operations in the REG mode and can be overridden in the MGR mode Example Programming department 2 as normal dept group 1 commission group 1 taxable 1 SICS negative department entry digit limit 7 digits and allowing open preset entry ABCDEFGHIJK 01100011173 Preset unit price To program another department start from the b...

Page 40: ...nt s parameters dept type normal or bottle return dept group tax status SICS and sign A commission group 0 to 2 0 No commission is applied can be assigned to each department for commission for clerks Each commission amount for individual clerk is calculated based on the corresponding programmed commission rate and printed later on clerk reports The cash register is preprogrammed so PLU1 through PL...

Page 41: ... s key Based on each clerk s sales total of each commission group and the corresponding commission rate the commission amounts are calculated which is printed on clerk reports Commission rate Commission Rate Programming 3 PLU subdept selection Commission group number 1 o 10 s A Print Key operation example o To program 00 A s AB PLU UPC code To program the following PLU UPC To program another PLU U...

Page 42: ...ry both are allowed entry digit limit 7 digits f Not necessary to program q R Entry digit limit 9 digits K Currency conversion rate 0 0000 currency conversion rate entry method open or preset both are enabled C X Y and A Compulsory entry of amount tender not compulsory entry digit limit 8 digits footer printing not printed t Manual tax Entry digit limit 7 digits Item Item _ Percent discount calcul...

Page 43: ...eeded only for fractional entry Function parameters for and ABCDEFGH or A To program for another key To program 0 for all items Percentage limit s 29 15 P 00 A Print Key operation example s 29 Percentage limit 0 00 100 00 A To program zero To program for another percent key or Discount amount 200 A Print Key operation example Discount amount max six digits A To program zero ...

Page 44: ...ns the premium or discount function for each key Entry digit limit For discount key only The entry digit limit is in effect for the REG mode operations but can be overridden in the MGR mode The entry digit limit is represented by the number of allowable digit for the maximum entry amount for discount key If 0 is set open price entry is prohibited Example Programming the discount key as taxable 1 d...

Page 45: ...media key is used With regard to programming method of footer logo message refer to Logo messages section on page 50 Amount tendered compulsory You may select amount tendered compulsory or optional for the A and C keys You may select amount tendered compulsory or inhibited for the X and Y key Entry digit limit For the X Y and C keys program upper limit entry amount for the tendered amount For the ...

Page 46: ...ry mode Once the N key is pressed you are locked in for entering numeric characters 1 is displayed when numeric characters entry is selected as shown in the operator display example below W Toggles between single size and double size characters By default the single size character is selected Once the W key is pressed you are locked in for entering double size characters W is displayed when double...

Page 47: ...operator display example below All three digits of the character code MUST be entered even if it starts with zero Operator display Example To program the word SHARP in double size characters When you press an appropriate number key job code number and press the P key for text entry just after you start programming with the s key the cash register will automatically be ready for text entry 253 083 ...

Page 48: ...8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Code 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 Character Ä Ö Ü _ a b c d e f g h i j k l m n o p q r s t u v w x y z ß 1 2 3 4 1 2 F T Code 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 15...

Page 49: ...EE to UPC code 323456789108 Print Key operation example Text programmed for dept 1 s 1 P FRUIT s A Programming FRUIT for dept 1 Print Key operation example s 1 P d s To program another dept To keep current setting Dept key Character keys max 16 digits D Dept code 1 to 99 A s P 2 o PLU UPC code When the next PLU UPC code immediately follows the one just entered Character keys max 16 digits A s To k...

Page 50: ...nd manual tax total RFD MTAX Net manual tax total M TAX Function no Key or function Default setting 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 Tax total TTL TAX Net NET Sales total including tax total NET2 Refund REFUND Item void VOID Void mode VOID Manager void MGR VD Subtotal void SBTL VD No sale NO SALE RA RA PO PO Customer counter TRANS CT Sales total NET3...

Page 51: ...nt 1 COM AMT1 Commission amount 2 COM AMT2 Commission amount total COM TTL Department report title DEPT PLU UPC report title PLU UPC Transaction report title TRANS Clerk report title CLERK Hourly report title HOURLY Function no Key or function Default setting 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 Daily report title DAILY Group report title GROUP Total in drawer TL ID Non add symbol Copy ...

Page 52: ...g on the third line A 6 line logo message is preprogrammed when shipped Please start entering from the first line when you first program a logo message s 4 P 3 S S S W THANK S YOU W S S S s A Print Key operation example Graphic logo Graphic logo only Text 2nd line Graphic logo Graphic logo Text 3rd line Text 1st line Header 3 line message and footer 3 line messages Header 3 line message Footer 3 l...

Page 53: ...ency symbol for the K key is printed with a foreign currency exchange amount Foreign currency symbol Entry using character code s 6 P S S S 207 s A Print Key operation example s P 6 Character keys max 4 digits A s To keep the current setting ...

Page 54: ...ction for miscellaneous keys Print format Receipt print format Function selection for tax Function selection for UPC codes Others For this programming the job code entry style is applied You can continue programming until you press the A key for the programming described in this section To continue programming repeat from a job code entry Various Function Selection Programming 1 2 Consecutive numb...

Page 55: ...lity Allow the REG mode refund entry 0 Disallow it 1 G No sale in REG mode Allow the no sale operation in REG mode 0 Disallow it 1 H Fractional quantity availability Allow fractional quantity entry 0 Disallow it 1 Print format Job code 6 Item Selection Entry A Always enter 0 Fixed position 0 B Always enter 0 Fixed position 0 C Time print on all receipts journals Allow time printing 0 Disallow it 1...

Page 56: ...llow tax delete in REG mode 0 Disallow it 1 H Manual tax entry in Allow manual tax entry in REG mode 0 REG mode availability Disallow it 1 Function selection for UPC codes Job code 16 Item Selection Entry A Always enter 0 Fixed position 0 B Always enter 0 Fixed position 0 C Dept PLU UPC codes printing on journal Disallow Dept PLU UPC codes printing on journal 0 Allow it 1 D Dept PLU UPC codes prin...

Page 57: ...oard Yes 0 No 1 E Void mode operation availability Allow void mode operation 0 Disallow it 1 F Void mode entry data print in Z2 reports Allow printing of void mode entry data in Z2 reports 0 Disallow it 1 G Void mode entry data print in Z1 reports Allow printing of void mode entry data in Z1 reports 0 Disallow it 1 H Addition of hourly sales total data in No 0 void mode Yes 1 Job code 66 Item Sele...

Page 58: ...nto training mode when the clerk code is registered for sales entries The sales operations done by the trained clerk do not affect sales totals For details refer to TRAINING MODE section Power save mode Item Selection Entry A Entering power save mode Yes 0 when time is displayed No 1 B D Time min to entering power save mode 001 254 or 999 since no operation is made Default 030 When 999 is set for ...

Page 59: ...e message 4 Header 3 line message with graphic logo 5 Header 3 line message and footer 3 line message High amount lockout HALO for cash in drawer CID sentinel Default 9999999 99 Serial interface 1 Serial terminal number Default 000001 2 Serial transmission form Item Selection Entry A Transmission line form Full duplex system 0 Half duplex system 1 s 31 A A s To set 0 s 30 Terminal number max 6 dig...

Page 60: ...lt 007 6 Serial Scanner CAT setting Item Selection Entry ABC Serial Scanner CAT setting Barcode scanner 100 On line connection 010 CAT 001 You can use the following procedure for easy programming 1 I To use for barcode scanner ABC 100 2 I To use for on line connection ABC 010 3 I To use for CAT ABC 001 s 37 100 s A Print Key operation example s 37 ABC A s To set 000 s 35 Time out 1 to 255 sec A s ...

Page 61: ...ch as clerk name logo message and function text will be reset to the default settings Training clerk specification for training mode For the details of clerk training please refer to TRAINING MODE on page 62 s 86 40 s A Print Key operation example s 86 Clerk code 1 to 40 A s To cancel s 88 3 A Print Key operation example s 88 Language 0 or 3 A To set 0 s 50 00 s A Print Key operation example s 50 ...

Page 62: ... in the appropriate position REG MGR OPX Z X1 Z1 or X2 Z2 a 2 o 100 a A AUTO setting Print Key operation example a A Transaction Delete max 25 times a The machine allows you to read every program stored in the PGM mode Key sequence for reading stored program To stop reading PLU UPC programming report turn the mode switch to the MGR position Report name Key sequence Programming report 1 A Programmi...

Page 63: ... selection for tax A H Percent rate with sign Entry digit limit Entry digit limit Function parameters A C Function parameters Foreign currency symbol Rate Thermal printer density Function selection for miscellaneous keys A H Tax rate Min taxable amount Clerk code name Commission rate Tax table Function selection for UPC codes HALO for CID sentinel Serial terminal no Serial transmission form A Seri...

Page 64: ...code Range 3 Auto key programming report TRAINING MODE The training mode is used when the operator or the manager practices register operations When a clerk in training is selected the machine automatically enters the training mode To specify a clerk to be trained refer to Training clerk specification for training mode in ADVANCED PROGRAMMING in page 59 The training operation is valid only in REG ...

Page 65: ...and use the following corresponding key sequence Item Mode switch position Key operation D OPX Z X Akey Sales total key Amount of cash in drawer For dept 21 to 40 Dept key to π Dept code Department total amount d For dept 1 to 20 Dept key to π Individual group total report on department PLU UPC report by designated range X1 Z1 X1 Z1 X1 Z1 X2 Z2 X2 Z2 X2 Z2 Flash report Only display To clear the di...

Page 66: ...U UPC sales report turn the mode switch to the MGR position The data will not be erased when you reset Item Mode switch position Key operation OPX Z X1 Z1 X2 Z2 X2 Z2 X2 Z2 Total in drawer report X1 X1 X2 2 A Reading X Z Full clerk report Hourly report full X1 Z1 X1 Z1 Individual clerk report P K K Reading Resetting P K K Reading Resetting P s s Reading Resetting Hourly report by range s Reading S...

Page 67: ...counter and total Refund counter and total Received on account counter and total Paid out counter and total Item counter and total Item percent 1 counter and total Manual tax total Tax total Net total without tax Net total with tax No sales counter Customer counter Sales total Foreign currency total preset Foreign currency total open Cash in drawer Cash check in drawer Change total for check tende...

Page 68: ... E Mode title Report title Sales q ty and total Range PLU code Item label UPC code Item label UPC range sum PLU range sum Department report Sample report Mode title Report title Full group total report on department Sample report Group 1 total Mode title Report title Individual group total report on department Sample report Group 1 total Mode title Report title ...

Page 69: ... Sample report When you take OPZ report OPZ is printed Full clerk report The printout occurs in the same format as in the sample report of individual clerk but all clerk s sales data are printed in the order of clerk code number from 1 to 40 Mode title Report title Clerk code Clerk name Customer counter Sales total Net sales Commission 1 sales total Commission 1 amount Commission amount total Non ...

Page 70: ...the same in format as those in the X1 Z1 report for daily sales The mode indicator will read X2 or Z2 Sample X report Individual group total report on department Sample Z report Full sales report The subsequent printouts are the same in format as those in the X Z report for daily totals Grand totals Reset counter of daily total Reset counter of periodic consolidation Mode title Report title Mode t...

Page 71: ...GR position 2 Make an override entry CORRECTION AFTER FINALIZING A TRANSACTION Void mode When you need to void incorrect entries that clerks cannot correct incorrect entries found after finalizing a transaction or cannot be corrected by direct or indirect void follow this procedure 1 Turn the mode switch to the VOID position using the manager key MA to enter into the void mode 2 Repeat the entries...

Page 72: ...at the print head is set apart from the plate head up position Avoid dusty and humid environments direct sunlight and iron powder a permanent magnet and electromagnet are used in this machine Use the print head release lever only when necessary Never pull the paper when it is in contact with the print head First release the head with the print head release lever and then remove the paper Never tou...

Page 73: ...e paper roll with new one If you plan on not using the register for an extended period of time remove the paper roll and store it in an appropriate place Caution The paper cutter is mounted on the printer receipt side Be careful not to cut yourself Removing the receipt paper roll 1 Turn the mode switch to the REG position with the power cord connected 2 Remove the printer cover 3 Cut the paper beh...

Page 74: ...r 3 Check that the print head release lever is in the printing position 4 Set the paper correctly in the paper roll cradle of the journal side 5 Insert the end of the paper into the paper chute of the printer until it is caught by the printer auto feed and comes out of the top of the printer If the printer does not catch the paper feed the paper while pressing the key 6 Insert the end of the paper...

Page 75: ... getting dark or faint paper dust may be stuck to the print head Clean the print head as follows Caution Never touch the print head with a tool or anything hard as it may damage the head The paper cutter is mounted on the printer receipt side Be careful not to cut yourself 1 Turn the mode switch to the OFF position 2 Remove the printer cover 3 Pull the print head release lever all the way forward ...

Page 76: ... it by lifting it up The 6 denomination coin case is detachable The drawer automatically opens However when a power failure occurs or the machine becomes out of order slide the lever located on the bottom of the machine in the direction of the arrow See the figure at the left The drawer will not open if it is locked with the key Lever Opening the Drawer by Hand 8 Till Coin case Removing the Till a...

Page 77: ... a paper jam A barcode cannot be scanned Is the connector of the barcode scanner out or the screws of the connector loosened 5 7 Printing is unusual Is the print head release lever at the printing position Is the paper roll properly installed 6 Before Calling for Service 9 Error message Error status Action ENTRY ERROR Registration error Make a correct key entry MISOPERATION Misoperation error Make...

Page 78: ...function Receipt ON OFF function Receipt and journal independent paper feed function Paper roll Width 1 75 0 02 in 44 5 0 5 mm Max diam 3 15 in 80 mm Quality High quality 0 06 to 0 08 mm thickness Cash drawer 5 slots for bill and 6 for coin denominations Accessories Barcode scanner 1 Manager key 2 Operator key 2 Drawer lock key 2 Paper roll 2 Take up spool 1 Serial cable QCNWG3190BHZZ 1 Customer s...

Page 79: ...36 37 and 47 Unit price Max 6 digits Function A BR bottle return Bottle return 1 Normal 1 B G group number 0 to 9 0 non group C CM commission group numer 0 to 2 0 non commission D G T4 T1 taxable 4 taxable 1 Taxable 1 Non taxable 0 H SICS single item cash sale SICS 1 Normal 0 I SIGN Negative dept 1 Positive dept 0 J LMT entry digit limit 0 to 7 digits K ENT entry method Open and preset 3 Preset on...

Page 80: ... copies of this sheet For details of programming refer to pages 38 39 and 47 Unit price Limit amount Max 6 digits Enter unit price for PLU UPCs Enter entry limit amount for subdepartments Function A CM commission group number 0 to 2 0 non commission B TYPE PLU subdepartment selection 1 PLU 0 Subdepartment For UPCs always set 1 Text Max 16 digits ...

Page 81: ...ía filtrarse al interior de la registradora y del escáner de códigos de barras y causar averías en sus componentes Cuando limpie la caja registradora o el escáner de códigos de barras utilice un paño suave y seco No use nunca líquidos volátiles como por ejemplo bencina y o disolventes La utilización de estos productos químicos hará que las cajas pierdan color o sufran daños La registradora debe en...

Page 82: ...pido 16 1 Programación de la fecha y de la hora 16 2 Programación de los impuestos para la función de cálculo automático de los impuestos 16 PROGRAMACION DE FUNCIONES AUXILIARES 18 1 Programación de secciones 18 2 Programación de PLU UPC 20 3 Programación de la tasa de comisión 21 4 Programación de teclas misceláneas 22 5 Programación de texto 24 PROGRAMACION AVANZADA 28 1 Programación de número d...

Page 83: ...ntente quitar el rollo de papel estando bajado el cabezal Esto podría causar daños en la impresora y en su cabezal Impresora 2 Puerto en serie escáner Visualizador para el operador Papel de recibos Ventanilla del registro diario Cerradura del cajón Cajón Cubierta de la impresora Visualizador para el cliente tipo saliente Selector de modo Cable de alimentación de CA Teclado Soporte del rollo de pap...

Page 84: ...lado 4 PGM VOID OFF OPX Z REG MGR X1 Z1 X2 Z2 OP MA MA OP Llave del administrador MA Llave del operador OP Selector de modo y llaves de modo 3 1 2 3 4 5 6 7 8 9 CL 00 0 DEPT SHIFT 1 VOID RFND 2 NUMBER SHIFT SPACE DC ESC BS RCPT PO FOR PLU UPC DEPT B 24 4 C 23 3 D 22 2 E 21 1 G 29 9 H 28 8 I 27 7 J 26 6 L 34 14 M 33 13 N 32 12 O 31 11 Q 39 19 A 25 5 F 30 10 K 35 15 P 40 20 R 38 18 S 37 17 T 36 16 A...

Page 85: ...tas de artículos de secciones y PLU UPC y textos de función que usted usa como por ejemplo 1 y CASH Para los detalles de los textos de función consulte la página 27 Cuando se debe introducir un importe se visualiza en el área de registro numérico con un mensaje de guía ENTER PRICE Area de visualización de registro numérico Aquí se visualizan los números que se introducen empleando las teclas numér...

Page 86: ...r y ponga la palanca de liberación del cabezal de impresión en la posición de impresión 1 Empuje la cubierta de la impresora hacia delante y sepárela 2 Extraiga el retenedor blanco Guarde este retenedor para cuando transporte la caja registradora en el futuro 3 Mueva la palanca de liberación del cabezal de impresión hacia la posición de impresión 4 Instale rollos de papel 1 Corte aproximadamente u...

Page 87: ...e a cobrar Finalización de la transacción 6 Introduzca el importe recibido del cliente Podrá omitir este paso si el importe recibido es el mismo que el subtotal 7 Pulse la tecla A y se visualizará la vuelta cuando no se ha introducido el importe recibido se visualiza el importe total y se abrirá el cajón 8 Corte el recibo y déselo al cliente con su vuelta 9 Cierre el cajón Impresión en el recibo E...

Page 88: ...mensajes de error en la página 42 Registre un número de más de 32 dígitos desborde del límite de registro Cancele el registro y vuelva a introducir un número correcto Un error en la operación de teclas Borre el error y continúe la operación Un registro más allá del límite de registro de importes programado Vea si el importe registrado es correcto Si es correcto puede introducirse en el modo MGR Ll...

Page 89: ... durante la operación de ventas Para los detalles de la función de aprendizaje de UPC consulte el apartado de Función de aprendizaje de UPC en la página 11 Registros repetidos Puede utilizar esta función para registrar una venta de dos o más artículos iguales Repita la pulsación de una tecla de sección tecla d o tecla o Para un registro repetido de un artículo explorado pulse o Registros de multip...

Page 90: ... siga el procedimiento de abajo 1 Pulse la tecla l para cancelar el modo de solicitud verificación 2 Pulse la tecla o o q cuando desee registrar el precio unitario de la PLU UPC visualizado 3 Podrá cambiar el precio unitario provisionalmente en el modo MGR No cambia el precio unitario programado en el modo PGM Se considera como un registro de anulación de precio I Código de UPC Precio unitario Mod...

Page 91: ...subtotal completo Pulse la tecla s en cualquier momento durante la transacción Aparecerá el subtotal de venta con los impuestos incluidos en el visualizador con el mensaje de función SUBTOTAL Importe recibido en metálico o cheque Pulse la tecla s para obtener un subtotal completo de impuestos registre el importe entregado por el cliente y entonces pulse la tecla A si el importe es en metálico o pu...

Page 92: ...ite introducir manualmente los impuestos después de haber terminado el registro de artículos Ejemplo Venta en metálico de un artículo de 8 00 sección 12 con 50 centavos como impuestos Borrado de los impuestos Podrá borrar los impuestos automáticos en el subtotal de imponible 1 y de imponible 2 de cada transacción pulsando la tecla t después de haberse visualizado el subtotal Para efectuar el borra...

Page 93: ...preajustado si se ha programado pulse la tecla de descuento Descuento para el subtotal de mercancías Descuento para registros de artículos Registros de devolución Para las secciones 1 a 20 registre el importe de devolución y pulse la tecla f y entonces pulse la tecla de la sección correspondiente y para las secciones 21 a 40 registre el importe de devolución y pulse la tecla f y entonces pulse la ...

Page 94: ...ble el pago en metálico Pulsando la tecla K se crea un subtotal en la divisa en cuestión Cuando emplee una tasa de conversión de divisas programada pulse la tecla K después de los registros de los artículos e introduzca entonces el importe recibido en la divisa si no se trata de un pago con el importe justo y pulse la tecla A Cuando efectúe un registro manual de una tasa de conversión de divisas d...

Page 95: ...ólo a los registros de sección PLU subsección UPC y de devolución Pulse la tecla v justo antes de pulsar una tecla de sección la tecla d antes de la primera pulsación de la tecla d en caso de que se habiliten registros de abertura y de preajuste o la tecla o Para la cancelación indirecta de devolución pulse la tecla v después de haber pulsado la tecla f Puede cancelar una transacción completa Una ...

Page 96: ... una sección los impuestos se añadirán automáticamente a los artículos de venta asignados a la sección de acuerdo con el estado de impuestos programado para la sección También podrá introducir manualmente los impuestos Hay dos métodos para programar los impuestos El método de la tasa de impuestos emplea una tasa porcentual directa por dólar El método de tabla de impuestos requiere la información d...

Page 97: ...e impuestos recolectados en el importe imponible mínimo Q Q El importe imponible mínimo M1 El valor máximo del punto de división mínimo en un ciclo regular C A esto lo denominamos punto MAX M2 El valor máximo del punto de división mínimo en un ciclo regular D A esto lo denominamos punto MAX M Margen del punto de división mínimo en un ciclo regular diferencia entre Q y M1 o entre M1 y M2 s 9 2 4 12...

Page 98: ... con una tabla de impuestos que conste hasta de 72 puntos de división como máximo El número máximo de puntos de división es de 36 cuando la diferencia de puntos de división es de 1 00 o más Si el número de puntos de división excede la capacidad de tablas de la caja registradora deberá emplear entonces el registro manual Segundo número 1 a 4 1 Primer número 1 ó 0 s s máx de seis dígitos 0 0001 99 9...

Page 99: ... comisión de los dependientes Cada importe de comisión para cada dependiente se calcula basándose en una tasa de comisión programada y luego se imprime en los informes de dependiente Estado de impuestos imponible 1 a 4 no imponible Cuando se efectúa un registro de una sección imponible en una transacción los impuestos se calculan automáticamente de acuerdo con la tabla o tasa de impuestos asociada...

Page 100: ...ce a una sección y adquiere los parámetros de la sección tipo de sección normal o devolución de botellas grupo de secciones estado de impuestos SICS y signo Se puede asignar un grupo de comisión 0 a 2 0 No se aplica ninguna comisión a cada sección para la comisión de los dependientes Se calcula cada importe de comisión para dependiente individual en base a la tasa de comisión programada correspond...

Page 101: ...ra B Basándose en el total de ventas de cada dependiente de cada grupo de comisión y en la tasa de comisión correspondiente se calculan los importes de comisión que se imprimen en los informes de dependiente Tasa de comisión Deberá emplear un punto decimal para ajustar una tasa fraccionaria Programación de la tasa de comisión 3 o Para programar 00 A s AB Para programar la PLU UPC siguiente Para pr...

Page 102: ... o 10P00 La tecla P es necesaria sólo para los registros fraccionarios Parámetros de función para y ABCDEFGH o A Para programar otra tecla Para programar 0 para todos los artículos s 29 Límite de porcentaje 0 00 100 00 A Para programar cero Para programar otra tecla de porcentaje o Importe de descuento máx seis dígitos A Para programar cero Tasa o K A Para programar otra tasa Para programar cero P...

Page 103: ...ntrada Sólo para la tecla de descuento El límite de dígitos de entrada es de hecho para operaciones en el modo REG pero puede suprimirse en el modo MGR Parámetros de función para K Elemento Selección Registro A Registro de tasa abierta Habilitar 0 Inhabilitar 1 B Registro de tasa preajustada Habilitar 0 Inhabilitar 1 Límite de dígitos de entrada para q cuando se usa como tecla RA R cuando se usa c...

Page 104: ...lean como teclas de control para la entrada de caracteres H Cambia entre letras mayúsculas y minúsculas El ajuste inicial es el de letras mayúsculas seleccionadas Una vez se ha pulsado la tecla H se fija la entrada para letras minúsculas a se visualiza cuando se selecciona la entrada de letras minúsculas como se muestra en el ejemplo del visualizador para el operador de abajo N Pulse la tecla N pa...

Page 105: ...es de tamaño doble como se muestra en el ejemplo del visualizador para el operador de abajo DEBEN introducirse los tres dígitos del código del carácter aunque empiece con cero Visualizador para el operador Ejemplo Para programar la palabra SHARP en caracteres de tamaño doble Cuando pulsa una tecla del número apropiado número de código de tarea y pulsa la tecla P para entrada de texto justo después...

Page 106: ... P d s Para programar otra sección Para mantener el ajuste vigente Tecla de sección Teclas de caracteres máx 16 dígitos D Código de sección 1 a 99 A s P 2 o Código de PLU UPC Cuando el siguiente código de PLU UPC sigue inmediatamente al que se acaba de introducir Teclas de caracteres máx 16 dígitos A s Para mantener el ajuste vigente Para programar otra PLU UPC Ä Exploración del código de UPC s P ...

Page 107: ...dor de clientes TRANS CT Total de ventas NET3 Metálico CASH Cheque CHECK Cargo bruto 1 CHARGE Cargo de devolución 1 CHARGE 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 Cargo bruto 2 CHARGE2 Cargo de devolución 2 CHARGE2 Conversión de divisas 1 preajustada CONV 1 Conversión de divisas 2 abierta CONV 2 Metálico en el...

Page 108: ...olo de divisas El símbolo de divisas para la tecla K se imprime con un importe de cambio de divisas s P 6 Teclas de caracteres máx 4 dígitos A s Para mantener el ajuste vigente s P 5 s Para programar otro dependiente Teclas de caracteres máx 8 dígitos Código de dependiente 1 40 A Para mantener el ajuste vigente s P 4 Número de líneas 1 6 Teclas de caracteres máx 24 dígitos A s Para mantener el aju...

Page 109: ...G 0 devoluciones Inhabilitarlos 1 G No venta en el modo REG Habilitar las operaciones de no venta en el modo REG 0 Inhabilitarlas 1 H Disponibilidad de cantidades Habilitar el registro de cantidades fraccionarias 0 fraccionarias Inhabilitarlo 1 Formato de impresión Código de tarea 6 Elemento Selección Registro A Introduzca siempre 0 Posición fija 0 B Introduzca siempre 0 Posición fija 0 C Impresió...

Page 110: ...stos Habilitar la entrada de impuestos manuales en el 0 manuales en el modo REG modo REG Inhabilitarla 1 Selección de función para códigos de UPC Código de tarea 16 Elemento Selección Registro A Introduzca siempre 0 Posición fija 0 B Introduzca siempre 0 Posición fija 0 C Impresión de códigos de sección PLU Inhabilitar la impresión de códigos de sección UPC en el registro diario PLU UPC en el regi...

Page 111: ...modo de cancelación 0 modo de cancelación Inhabilitarla 1 F Impresión de datos de entradas en el Habilitar la impresión de datos de entradas en el 0 modo de cancelación en los informes Z2 modo de cancelación en los informes Z2 Inhabilitarla 1 G Impresión de datos de entradas en el Habilitar la impresión de datos de entradas en el 0 modo de cancelación en los informes Z1 modo de cancelación en los ...

Page 112: ...1 254 ó 999 energía desde que se efectuó la última operación Ajuste inicial 030 Cuando se ajusta 999 para B a D se inhabilita el establecimiento en el modo de ahorro de energía Formato de impresión de mensajes de membrete Podrá seleccionar el número de líneas del mensaje del membrete y la posición en la que se imprime en el recibo Para los detalles del tipo de mensaje del membrete consulte el apar...

Page 113: ...isión en serie Elemento Selección Registro A Introduzca siempre 0 0 B Velocidad de transmisión bps 2400 3 4800 4 9600 5 19200 6 4 Código inicial y código final en serie A C Código inicial 000 127 ajuste inicial 002 D F Código final 000 127 ajuste inicial 013 s 33 ABCDEF A s Para ajustar 000000 s 32 AB A s s 31 A A s Para ajustar 00 s 30 Número de terminal máx 6 dígitos A s Para ajustar 0 Ajuste in...

Page 114: ...ión ajuste un número mayor y para que sea más clara ajuste un número menor Selección del idioma Idioma 0 Inglés 3 Español Cuando cambie el idioma el texto como el del nombre de dependiente mensaje de membrete y el texto de funciones se repondrá a los ajustes iniciales Especificación de dependientes de instrucción para el modo de instrucción Para los detalles sobre la instrucción de dependientes co...

Page 115: ...informe de programación de PLU UPC gire el selector de modo a la posición MGR Nombre del informe Secuencia de teclas Informe de programación 1 A Informe de programación 2 2 A Informe de programación de tecla automática 1 A Informe de programación de densidad de impresora 3 A o Informe de programación de PLU UPC Margen Todo o Cuando se lea sólo un código de PLU UPC Código de PLU UPC final Código de...

Page 116: ...te OPX Z X Tecla A Total de ventas Tecla Importe de metálico en el cajón Informe de sección Informe de PLU UPC por margen designado X1 Z1 X1 Z1 X1 Z1 X2 Z2 X2 Z2 X2 Z2 X1 X2 Informe de transacciones X1 X2 X1 X2 Informe del total de grupo individual en sección X1 X2 Informe de PLU UPC por sección asociada X1 X2 D Para las secciones 21 a 40 Tecla de sección a π Código de sección Importe total de sec...

Page 117: ...n s Lectura Hora inicial Hora final Informe del neto diario P s s Lectura Reposición El informe del dependiente actual hora hora REGISTROS DE ANULACION El límite programado para las funciones tales como importes máximos puede anularse haciendo un registro de anulación en el modo MGR 1 Gire el selector de modo a la posición MGR 2 Haga el registro de anulación CORRECCION DESPUES DE FINALIZAR UNA TRA...

Page 118: ...ho tiempo tire de la palanca de liberación del cabezal de impresión hacia usted para que el cabezal de impresión se aleje de la placa posición de cabezal levantado Evite los lugares polvorientos y húmedos la luz directa del sol y el polvo metálico en esta máquina se emplean un imán permanente y un electroimán Utilice la palanca de liberación del cabezal de impresión sólo cuando sea necesario No ti...

Page 119: ... salga por completo 7 Extraiga el rollo de papel del soporte del rollo de papel del lado de registro diario No tire del papel por la impresora 8 Extraiga el lado exterior del carrete de toma 9 Extraiga el rollo de registro diario impreso del carrete de toma Instalación del rollo de papel Precaución El cortador de papel está montado en la impresora lado de recibos Tenga mucho cuidado para no cortar...

Page 120: ... de liberación del cabezal de impresión a su posición original 5 Ponga correctamente el rollo de papel siguiendo los pasos mencionados en Instalación del rollo de papel 6 Vuelva a colocar la cubierta de la impresora Cuando el texto impreso se oscurece o aparece borroso el polvo del papel puede pegarse en el cabezal de impresión Limpie el cabezal de impresión de la forma siguiente Precaución No toq...

Page 121: ...o esté colocado en cualquier otra posición que no sea OFF Se suministra alimentación en la toma de corriente Está la clavija del cable de alimentación desenchufada o mal conectada a la toma de corriente 2 El visualizador muestra los símbolos que no tienen ningún sentido Se ha inicializado correctamente la máquina como se muestra en PARA EMPEZAR Tenga presente que la inicialización borra todos los ...

Page 122: ... de la tecla s Pulse la tecla s y prosiga la operación para finalización directa TEND COMPUL Importe recibido obligatorio Efectúe una operación de importe recibido NOT ASSIGNED Falta el registro de un código de dependiente Efectúe un registro de código de dependiente OVER LIMIT Error de límite de rebose Haga el registro dentro del límite de registro INH OPEN PR La entrada de precio abierto está in...

Page 123: ...ribed herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser Correction of defects in the manner and for the period of time described herein shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product and shall constitute full satisfaction of all...

Page 124: ...SHARP ELECTRONICS CORPORATION SHARP CORPORATION Sharp Plaza Mahwah New Jersey 07430 2135 1 800 BE SHARP http www sharpusa com KS TINSZ2528RCZZ ...

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