50
If problems persist contact the SHARP Helpline on tel: 08705-274277 (office hours)
or www.sharp.co.uk/support
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE!
The following conditions do not always denote trouble. Therefore, perform the checks described
below before calling for service. If the problem cannot be corrected by the use of this guide,
remove the mains plugs from the wall socket and contact the dealer or supplier from whom the unit
was purchased in order to obtain service. Where this is not possible, please contact the telephone
number listed below, you will then be given details of how to obtain service.
Tel.: 08705-274277 (office hours) or www.sharp.co.uk/support.
AREA
PROBLEM
POSSIBLE CAUSE/CURE
INITIAL
INSTALLATION
When the VCR is first
plugged in the VCR
display appears blank.
When the
STANDBY
(
)
button is pressed the
display still appears
blank.
• The Video may be in POWERSAVE mode. Press the
STOP
(
) button to switch the VCR on then press
and hold the
MENU
and
CHANNEL
buttons
together on the front of the VCR for 10 seconds.
Now continue from step 1 of TUNING THE TV INTO
THE VCR.
INSTALLATION
TV will not tune in to the
VCR.
• Check all the cables are correctly connected.
• Check your TV manual for correct tuning of your TV.
Auto Installation screen
does not appear when
the VCR is switched on
OR Auto Installation is
not complete.
• Reset the VCR and complete AUTO INSTALLATION
again. (Refer to VCR Reset at the back of the
book.)
POWER
Display is not working.
• Make sure the VCR is not in POWERSAVE mode.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (plug another
appliance in).
VCR will not operate -
appears in VCR
display.
• Press the
TIMER ON/OFF
button to disengage
timer.
VCR will not respond to
any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 hours.
PLAYBACK
No picture appears.
• Make sure the TV is set to the video channel.
• Check all connecting cables.
Playback picture is
snowy.
• Adjust the tracking using
CHANNEL
/
buttons.
• Try another tape.
• The video heads may have been contaminated -
refer to a SHARP Service Facility.
RECORDING
Tape is automatically
ejected when pressing
REC
(
) or
TIMER
ON/OFF
buttons.
• The record-protection tab has been removed.
Playback recording
does not playback in
stereo.
• Ensure the VCR is connected to a stereo TV and
SCART lead.
• Programme may not carry stereo.
VIDEOPLUS does not
record desired
programme.
• Broadcast does not carry VPS/PDC signal which
alters recording time.
• Check VPS/PDC mode is switched to ON.
• Ensure date and time are correctly set on the VCR.
TAPE
TRANSPORT/
MECHANISM
Tape can not be
loaded.
• Make sure there is no other tape in the VCR.
• Make sure you are loading the tape correctly.
Rewind is not possible.
• Make sure the tape is not at the start.
TINS-3894 ENGLISH.book Page 50 Wednesday, September 6, 2000 11:53 AM