T
rou
bleshoo
ting
Troubleshooting T-6
•
Make sure the printer is turned on.
•
Check whether the computer and the printer are connected correctly.
•
Check whether the printer has enough paper.
•
Check whether the printer driver is installed.
•
From the
Start
menu, select
Settings - Printers
to confirm your printer is installed
here. If not, click
Add Printer
to install your printer.
•
See also the Windows Help.
Trouble with Communication
Question: Why can't I communicate through the built-in IR port?
•
Confirm the IR port of your computer is lined up with the IR port of the other
device. These ports should be no more than 20 inches (50 cm) apart without any
obstacles.
•
Confirm that IR communication is not turned off in the
Sharp IR
dialog box.
•
Confirm the item
Ir Mode
is set to the right mode in the
Advanced
menu of the
Setup Utility.
•
Turn off power management in the Windows.
•
Do not use the IR port under intense fluorescent light or near cellular phones.
Question: Why can't I communicate through the built-in modem?
(The built-in modem may not be available in some countries)
•
Confirm the telephone line is properly connected to the modem jack.
•
Confirm the dial settings of Windows 98 or communication software are matched
with the telephone line (Example: To access an outside line, first dial "7" for
local, "1" for long distance).
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management in the Windows.