Action
Yes
No
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Increase toner darkness. From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c
Print the document.
Is the print light?
Go to step 3.
The problem is
solved.
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type
b
Print the document.
Is the print light?
Go to step 4.
The problem is
solved.
Step 4
Check if the print resolution is set to 600 dpi.
a
From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
b
Print the document.
Is the print light?
Go to step 5.
The problem is
solved.
Step 5
Check the status of the toner cartridge, and replace if necessary.
a
From the control panel, navigate to:
Status/Supplies > Supplies
b
Print the document.
Is the print light?
Contact your
. The problem is
solved.
Mottled print and dots
Troubleshooting
173