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Checking the printer connectivity
1
From the home screen, touch Settings > Reports > Network > Network Setup Page.
2
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Hardware options problems
Defective flash detected
.
Not enough free space in flash memory for resources
.
Unformatted flash detected
Try one or more of the following:
•
From the control panel, select Continue to stop the defragmentation and continue printing.
•
Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced. To replace the flash memory, contact your
Issues with supplies
Replace cartridge, printer region mismatch
Install the correct toner cartridge.
Non
‑
Printer Manufacturer supply
The printer has detected an unrecognized supply or part installed in the printer.
Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer.
Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with supplies and parts from the printer manufacturer and may
deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond
the intended life may damage your printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshooting
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