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7. WARRANTY
Our „General terms of sale and delivery“ are always applicable. The
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se have been available to the customer since conclusion of the con
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tract. Warranty and liability claims for personal injuries and damage to
property are void if they are attributable to one or more of the following
causes:
• Use of the pit lift for other than its intended purpose.
• Improper installation, commissioning, operating and maintenance of
the pit lift.
• Operation with compressed air containing condensate and/or dirt.
Operation of the pit lift with defective safety devices or with safety
devices and protective equipment not properly installed or operatio
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nal.
• Rust due to water in compressed air or from other influences such
as salt in winter.
• Non-observance of the instructions in the operating manual concer
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ning transport, storage, installation, commissioning. operation and
maintenance of the pit lift.
• Unauthorised modification of the pit lift.
• Inadequate monitoring of parts which are subject to wear.
• Improperly performed repairs
• Disasters caused by external influence and force majeure.
In order for a warranty claim to be accepted, it is necessary that you
describe the claim/defect to us in as much detail as possible. Prior to
returning a shipment, please contact us by telephone first, since most
claims turn out to be minor problems. We request that returns are made
at the expense of the customer. After examination and acknowledge
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ment of the claim, we will reimburse the freight costs incurred.
We cannot accept customer service requests and the costs for return
arising from non-observance of the specified points. Therefore, before
any return, contact the manufacturer.
