8. Enter your user name and password for accessing the web interface. You must have the appropriate user access level
to proceed. See the “Important” note above.
9. Enter the port that the network admin has forwarded, and follow their instructions on whether to select passive mode
to be active.
10. Click
Verify
to confirm the connection and identify the current firmware version. The button will turn blue while the
utility attempts to communicate with the device.
–
When a connection has been verified, the device’s system information will appear in the Results log at the
bottom of the screen.
–
If a connection cannot be made, an error message will appear. Check the IP address, username and password
and click “Verify” again.
–
If connection still cannot be made, an error message will appear. If settings are all correct, toggle passive mode
and click “Verify” again.
11. Click
Begin
to begin the file upload to the QRATE Scanner 3300.
12. Monitor the Status bar for percentage of upload completion. The process should take 3 to 4 minutes for firmware
files and less than a minute for configuration and Modbus map files.
When the firmware or configuration upload is completed, ScanFlash will automatically disconnect from the QRATE
Scanner 3300. The Results log at the bottom of the screen will display “Successfully Flashed Scanner” and the
utility will try to reconnect to the device to retrieve the version information. The Results log will display the updated
version information if the new firmware is loaded and the reconnection is successful.
Note
Verification may fail if the IP address has changed, as is typical with dynamic IP addresses. If the verification
fails, check the upper left corner of the device display, enter the IP address displayed on the device, click
Verify
and confirm that the correct firmware is loaded. If desired, reset the device IP address after verification. For more
information, consult the QRATE Scanner 3300 Web Interface User Manual.
13. Open the web browser and login to the web interface.
14. Verify the date and time in the QRATE Scanner 3300
Device Status
screen. If it is not correct, click on the
Adminis
-
tration
tab and click
Device Time
to update the date and time.
Troubleshooting a Failed Upload
If the upload does not complete as expected, communications may have been lost during the upload or the file you are
attempting to upload (configuration or Modbus map) may have been created for use with a different version of firmware
than that installed on the QRATE Scanner 3300.
If there is no apparent firmware version conflict, perform the following steps:
1. Click
Cancel
to abort the upload.
2. Remove power from the device.
3. Restore power to the device.
4. Restart ScanFlash and repeat the upload process.
5. If it is in a remote location and the network admin has completed port forwarding, toggle the passive mode, and then
attempt to connect.
B-3
QRATE Scanner 3300 integrated control flow computer
Appendix B
