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Making calls using the headset

26 |

SD Series - User Guide

Managing calls using

the “HeadSetup” call control functionality

Accepting a call

: The softphone signals that you are receiving a call. You

hear a ring tone in the headset.

왘

Press the Link button on the headset to accept the call.

Making a call

:

왘

Start the call using your softphone, the audio signal is automatically
transmitted to the headset.

Ending a call

:

왘

Press the Link button. If the other party hangs up, your softphone and
your headset become automatically ready to receive the next call.

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Summary of Contents for SD series

Page 1: ...UserGuide Comfort call DECT SD Series Instruction Manual ...

Page 2: ...headset and the base station 17 Adjusting the audio signal by means of the dial tone 18 Adjusting the volume 19 Adjusting the automatic audio transmission Auto Audio 19 Making calls using the headset 20 Adjusting the volume 20 Muting the headset s microphone 21 If you leave the DECT range 22 Switching between Phone and PC mode 22 Calling via the fixed line phone using the headset 23 Calling via th...

Page 3: ...the product with a soft dry cloth 왘 Unplug the power supply unit from the wall socket to completely dis connect the product from the mains power supply 왘 Do not short circuit the contacts of the product Make sure that no metal objects e g paper clips hair pins earrings come into contact with the interfaces and contacts 왘 Only use the base station for charging SD series headsets Intended use Liabil...

Page 4: ...fter use Do not heat above 70 C 158 F e g do not expose to sunlight or throw into a fire Only charge rechargeable batteries at ambient temperatures between 10 C 50 F and 40 C 104 F When not using rechargeable batteries for extended periods of time charge them regularly about every 3 months Dispose of defective products with built in rechargeable batteries at special collection points or return the...

Page 5: ...ame are optimized for Microsoft Lync The scope of delivery includes depending on the product purchased a base station and or a headset with corresponding components Base stations with components SD BS for fixed line phone and computer SD BS ML for fixed line phone and computer optimized for Microsoft Lync SD BS USB for computer SD BS USB ML for computer optimized for Microsoft Lync SD BS Phone for...

Page 6: ... of the SD series SD Series User Guide 5 Headsets with components SD Office HS monaural with different wearing styles SD Pro1 HS monaural with headband SD Pro2 HS binaural with headband SD Pro1 HS SD Pro2 HS SD Office HS Quick Guide ...

Page 7: ...w of the headsets Overview of the SD Office HS headset 5 C A B 6 8 9 7 3 4 2 0 1 1 Headband 2 Charging contacts 3 Headset holder 4 Ear pad 5 Microphone 6 Name plate 7 Headset LED 8 Link button 9 Audio button 0 Ear hook A Charging contacts B Battery compartment C Ear piece ...

Page 8: ...r Guide 7 Overview of the SD Pro1 Pro2 HS headsets SD Pro1 HS 4 5 9 8 7 6 0 SD Pro2 HS 2 4 3 3 5 1 2 1 1 Windshield 2 Microphone 3 Battery compartment 4 Ear pad 5 Headband 6 Name plate 7 Headset LED 8 Link button 9 Audio button 0 Charging contacts ...

Page 9: ...tions Page 왘 Press the Link button 8 Establishes disconnects the link between headset and base station 17 Accepts ends a call 23 25 왘 Press and hold the Link button 8 for 5 seconds Switches the headset on off 30 왘 Push the Audio button 9 upwards downwards Adjusts the ring tone volume the volume of the acoustic signals or the audio volume 20 왘 Press the Audio button 9 Mutes the microphone unmutes t...

Page 10: ...es Incoming PC call LED of the Phone button Meaning lights up Phone mode flashes Incoming telephone call Link LED Meaning lights up blue Active link to the headset lights up red No link to the headset flashes red Headset is muted is off Standby mode headset is within the range of the base station but no audio link Charge status LED white lit Meaning LED segment 1 flashes Rechargeable battery is al...

Page 11: ...e link to base station flashes 3 times red repeatedly Rechargeable battery is almost flat is off Standby mode or headset is switched off Headset s rechargeable battery is fully charged flashes blue red Special pairing mode direction of the volume up down function of the Audio button is being changed Pairing of an additional headset with the base station conference call SD Office HS SD Pro1 Pro2 HS...

Page 12: ...headset on and adjusting it Using the SD Office HS with the ear hook 1 Insert the ear hook into the ear hook slot 2 Pre shape the ear hook by bending it slightly 3 Place the ear hook around your ear 4 Bend the flexible ear hook so that the headset sits comfortably and securely on your ear 1 2 3 4 Left Right ...

Page 13: ... 2 Replace the name plate with cheek spacer with the basic name plate This is necessary in order to be able to rotate the headset s microphone boom see diagram 4 3 Attach the headset to the headset holder of the headband 4 Rotate the microphone boom and adjust the headset so that the ear pad rests comfortably on your right or left ear 1 2 3 4 Left Right ...

Page 14: ...nd the microphone boom so that the microphone is about 0 8 2 cm from the corner of your mouth 3 SD Pro1 HS Adjust the headset so that the ear pad rests comfortably on your right or left ear 4 SD Pro2 HS Adjust the headset so that the ear pads rest comfortably on your ears SD Pro1 HS SD Pro2 HS 2 3 cm Right Left 1 2 3 4 ...

Page 15: ...왘 Double click the start htm file on the CD ROM Your browser opens 왘 Click the Name plate button to open the Name Plate Maker 왘 Select your headset and create one or several name plates 왘 Print and cut out the name plates 왘 Change the lettering of the name plate The Name Plate Maker is also available on the Internet www sennheiser com name plate maker SD Pro1 HS SD Pro2 HS SD Office HS ...

Page 16: ... ML and SD BS Phone base stations 1 2 1 2 3 4 5 6 D H S G H a n d s e t L i f t e r M S H S h o r t R a n g e L o n g R a n g e A u t o L i n k O N A u t o L i n k O F F N a r r o w b a n d W i d e b a n d L i m i t e r S t a n d a r d Extra Settings F a s t L i n k Switch position Function Manual operation Lifts hangs up the handset manually or using the handset lifter Sennheiser HSL 10 Electroni...

Page 17: ...S SD Pro2 HS Auto Link Switch position Function Manual link establishment When taking the headset out of the base station you have to manually establish the wireless link between headset and base station Automatic link establishment Auto Link When taking the headset out of the base station a wireless link is automatically established between headset and base station Switch position Function Wideba...

Page 18: ... If the Headset LED flashes 3 times red and then goes off start a new pairing attempt by placing the headset again into the magnetic holder of the base station Establishing a wireless link 왘 Press the Link button on the headset or press the backlit button either PC or Phone on the base station The link is established The Link LED on the base station lights up blue and the Headset LED flashes blue ...

Page 19: ...he dial tone 1 Put on the headset and press the Phone button on the base station 2 Press the Link button on the headset The Link LED on the base station lights up blue 3 Lift the handset You hear a dial tone 4 Set the ABC switch to the position A B or C so that you can hear a clear dial tone in the headset 1 2 3 4 ...

Page 20: ...em adjust the microphone sensi tivity so that the other party can hear you at a comfortable level see the Help function of your operating system Adjusting the automatic audio transmission Auto Audio With the Auto Audio function activated and in the case of a USB connec tion the audio signals e g from Windows Media Player or iTunes are automatically transmitted to the headset When you receive a cal...

Page 21: ...hen the minimum or maximum volume is reached you hear a double beep in the headset Adjusting the volume of the audio signal You can adjust the volume of the audio signal by means of the dial tone or during a call 왘 Make sure that a link is established between headset and base station the Link LED on the base station lights up blue If necessary press the Link button on the headset 왘 To adjust the v...

Page 22: ...e Headset LED goes off The direction of the volume up down function of the Audio button is changed The headset switches to standby mode Muting the headset s microphone 왘 Press the Audio button The microphone is muted While the microphone is muted the Link LED on the base station flashes red Unmuting the headset s microphone 왘 Press the Audio button You hear a beep in the headset The muting is canc...

Page 23: ... on the base station lights up red 왘 Re enter the DECT range of the base station within 60 seconds You hear a ring tone in the headset 왘 Press the Link button on the headset to resume the call If your softphone supports call control the call will automatically be ended 60 seconds after leaving the DECT range Switching between Phone and PC mode 왘 Press the PC button or the Phone button on the base ...

Page 24: ...the handset or press the accept call button on your fixed line phone Making a call 왘 Press the Link button on the headset to establish a link between base station and headset 왘 Lift the handset and dial the desired number The phone connection is established Ending a call 왘 Hang up the handset or press the end call button on your fixed line phone Switch position Function Manual link establishment W...

Page 25: ...one and your headset become automatically ready to receive the next call Frequent callers who use an electronic hook switch with DHSG capability are recommended to activate the Fast Link function for faster link estab lishment see page 15 Switching a call between headset and fixed line phone 왘 Press the Link button on the headset to switch between headset and handset of the fixed line phone during...

Page 26: ...e in the headset 왘 Click on Accept call on your softphone Making a call 왘 Press the Link button on the headset to establish a link between base station and headset If the Auto Audio function is activated this step is not necessary see page 19 왘 Start the call using your softphone Ending a call 왘 End the call using your softphone Switch position Function Manual link establishment When taking the he...

Page 27: ...eceiving a call You hear a ring tone in the headset 왘 Press the Link button on the headset to accept the call Making a call 왘 Start the call using your softphone the audio signal is automatically transmitted to the headset Ending a call 왘 Press the Link button If the other party hangs up your softphone and your headset become automatically ready to receive the next call ...

Page 28: ...tablished The Headset LED flashes 3 times blue 왘 Take the guest headset out of the base station You hear a beep in the master headset 왘 To add the guest headset to the conference call press the Link button on the master headset within 15 seconds 왘 Repeat this procedure to add additional guest headsets to the confer ence call 왘 Call the other party Dropping a guest headset from the conference call ...

Page 29: ... charge status Shortly before the rechargeable battery is about to run flat only one LED segment lights up weakly The Headset LED flashes red and you hear three beeps You have several minutes of battery reserve When the recharge able battery is flat the headset switches off LED segment white lit up Required charging time Corresponds to a talk time of Wideband Narrowband approx 10 min approx 2 hrs ...

Page 30: ...adset charger The CH 10 headset charger is an optional accessory available from your Sennheiser partner The CH 10 allows you to charge additional SD series headsets e g for sharing the same base station when working shifts 왘 Refer to the instruction manual of the CH 10 for more information SD Pro2 HS SD Office HS SD Pro1 HS ...

Page 31: ... hold the Link button for 5 seconds to switch off the headset immediately The Headset LED flashes 3 times red the headset is switched off completely The Link LED on the base station lights up red after a short time the Charge status LED on the base station goes off Switching the headset system on and pairing the components 왘 Plug the power supply unit into a wall socket The base station is switche...

Page 32: ...the base station can be used without more ado 왘 Place the headset to be used into the magnetic holder of the base station The Headset LED alternately flashes blue red until the headset is suc cessfully paired with the base station The Headset LED flashes 3 times blue and then goes off You can now use the newly paired headset If pairing has failed the Link LED on the base station lights up red or i...

Page 33: ... station The default code for the headset is 0000 The headset pairs with the third party base station If pairing is suc cessful the Headset LED goes off If pairing is not successful within 60 seconds the headset switches back to standby mode Pairing the headset again with a SD series base station 왘 Simultaneously press and hold the headset s Link button and Audio button for 5 seconds The headset s...

Page 34: ... to clean the product 왘 Clean the charging contacts of the base station and the charging con tacts of the headset from time to time using e g a cotton swab CAUTION Liquids can damage the electronics of the product Liquids entering the housing of the product can short circuit the elec tronics 왘 Keep all liquids far away from the product 왘 Do not use any solvents or cleansing agents SD Office HS SD ...

Page 35: ...ve the old ear pad from the ear cup Make sure that the fastening ring of the old ear pad is also removed from the ear cup 2 Pull the collar B of the ear pad over the notch A of the headband 3 Turn the ear pad counter clockwise over the notch until the collar com pletely surrounds the ear cup SD Pro1 Pro2 HS 1 Carefully remove the old ear pad from the ear cup 2 Attach the new ear pad to the ear cup...

Page 36: ...ver in the direction of the arrow until you overcome a slight resistance Remove the rechargeable battery and carefully loosen the connector plug of the rechargeable battery 3 Insert the connector plug of the new rechargeable battery into the con nection socket Observe correct orientation of the connector plug 4 Close the battery compartment CAUTION Damage to the product due to improper handling Th...

Page 37: ...partment cover 2 Remove the rechargeable battery and carefully loosen the connector plug of the rechargeable battery 3 Insert the connector plug of the new rechargeable battery into the con nection socket Observe correct orientation of the connector plug 4 Replace the battery compartment cover 1 2 3 4 ...

Page 38: ...tery compartment 3 Remove the rechargeable battery and carefully loosen the connector plug of the rechargeable battery 4 Insert the connector plug of the new rechargeable battery into the con nection socket Observe correct orientation of the connector plug 5 Replace the battery compartment cover 6 Reattach the ear pad to the ear cup by pressing firmly around the ear pad 1 2 3 4 5 6 ...

Page 39: ...the distance between headset and base station Adjust the radio range 16 Noise interference and connection loss Microphone rubs on the cheek or perhaps the beard Bend the microphone boom so that the microphone is about 0 8 1 2 2 3 cm from the corner of your mouth 13 Too many DECT systems within the radio range Reduce the radio range 16 Set the base station to narrowband transmission 16 Distance bet...

Page 40: ...nd up to 8 hours Charging time 50 approx 20 min 100 approx 1 hour Range environment dependent free line of sight up to 180 m in office buildings up to 55 m Speaker type dynamic neodymium magnet Microphone type electret microphone noise canceling Operating temperature range 5 C to 45 C 41 F to 113 F Storage temperature range 20 C to 70 C 4 F to 158 F Dimensions 170 x 175 x 55 mm W x H x D Weight Pr...

Page 41: ... 41 F to 113 F Storage temperature range 20 C to 70 C 4 F to 158 F Relative humidity operation 20 to 85 storage 20 to 95 Weight approx 75 g EU UK AU CAT IQ 1 0 US version DECT 6 0 Transmission frequency 1 880 to 1 900 MHz 1 920 to 1 930 MHz SAR value of SD Office HS 0 196 W kg max 10 g SAR 0 093 W kg max 1 g SAR SAR value of SD Pro1 HS 0 069 W kg max 10 g SAR 0 044 W kg max 1 g SAR SAR value of SD...

Page 42: ... it to your local collection point or recycling center for such equipment Battery Directive 2006 66 EC The product s built in rechargeable batteries can be recycled In order to protect the environment please dispose of defective products with their rechargeable batteries as special waste or return them to your specialist dealer CE Conformity R TTE Directive 1999 5 EC EMC Directive 2004 108 EC Low ...

Page 43: ...Sennheiser Communications A S Langager 6 2680 Solrød Strand Denmark www sennheiser com cco Publ 02 13 A01 ...

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