SP395 SoundPro Audio Integrator
Form7492
Operation Manual
110
WARRANTY AND SERVICE INFORMATION
WARRANTY
Your SP395 Audio Integrator has been built to the highest quality standards in the industry. Each
unit has been tested, aged under power for at least 24 hours and the every function and range was
retested to insure it met all published specifications. Your instrument is fully protected with a 1-
year warranty.
SERVICE
Save the original shipping carton and packing material for reuse if you ever need to ship your
generator, or return it to the Sencore factory for repair.
1.
If you are returning the unit to Sencore for service, call the service department at the number
below and enclose the following information: owner's address, billing information, purchase
order (if applicable), name and phone number of contact person, description of problem and
reason for return. No return authorization is required.
2.
Completely enclose the unit inside a plastic bag to protect its finish and prevent foreign
material from getting inside.
3.
Cushion the unit equally on all sides with a minimum of 3 inches of padding material. Pack
the padding tightly enough to prevent the unit from shifting during shipment.
4.
Seal all seams on the container with strapping tape.
5.
Send the packed unit to the following address (we recommend shipping via United Parcel
Service):
SENCORE FACTORY SERVICE
3200 Sencore Drive
Sioux Falls, SD 57107
Most service repairs are completed within 72 hours. If you need to ask about your unit, the
Sencore Service Department phone number is:
1-800-SENCORE (736-2673) or FAX (605) 339-7032
Fill in for your records:
Purchase date: _________________________
Serial Number (on opening power-on display) _______________________
Software version (in Utilities ABOUT menu) _________________________
