12 EN
EN
Revision 05/2021
Copyright © 2021, Fast ČR, a. s.
3. Troubleshooting
Please read this before reaching out to your dealer or service.
• Photos or recordings cannot be taken.
Check if the inserted card is functional, contains enough free space and is not
write-protected.
• The recording stops spontaneously.
Check the inserted card for integrity, format it in the unit or use another, faster
card if possible. If the file system limit has been reached, please reduce the
portions the recording is split into.
• “File error” message appears during video playback or picture viewing. The file is
corrupted due to a media error. Try to format the card or replace it for a new one.
• Blurred image
Check the lens for contamination and if necessary, clean it with soft wipes
suitable e.g. for glasses.
• The photo colours are not faithful even under daylight.
Check the white balance in Settings.
• Stripe patterns in picture
The scene contains light with 50Hz or 60Hz frequency (according to your power
grid). To compensate the stripe patterns, change the frequency in Settings.
• The unit’s SW has stopped.
Press Reset to restart the unit.
