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Chapter 5
Troubleshooting
5.1 Overview
The OneStor SP-3584 enclosure system includes a Storage Enclosure Processor (SEP) and associated
monitoring and control logic to enable it to diagnose problems within the enclosure’s power, cooling,
PSU and drive systems.
5.2 Initial Start-Up Problems
5.2.1 Power Fault
Ensure that you have wired up the enclosure system correctly and that mains power is present. Call your
supplier for replacements if:
• Cords are missing or damaged.
• Plugs are incorrect.
• Cords are too short.
5.2.2 Host Computer Does Not Recognize Enclosure
1
Check that the interface cables from the enclosure to the host computer are fitted correctly.
2
Check that drive carrier modules have been correctly installed (see section
in Carrier (DDIC)”, on page 46
).
3
Check any visible SAS indicators on the I/O module and HBA (see
5.3.6, “SBB I/O Module LEDs”, on
).
4
Check the HBA BIOS for SAS/SATA target visibility (refer to your HBA documentation for details).
Summary of Contents for OneStor SP-3584
Page 1: ...OneStor SP 3584 Installation User Guide Part No 83 00007099 10 01 Revision B June 2017 ...
Page 6: ...vi OneStor SP 3584 Installation User Guide ...
Page 8: ...OneStor SP 3584 Installation User Guide viii ...
Page 14: ...OneStor SP 3584 Installation User Guide 6 ...
Page 33: ...Installation 25 Figure 3 4 Valid Configuration ...
Page 64: ...OneStor SP 3584 Installation User Guide 56 ...