SCHUNK iTENDO2 pad Assembly And Operating Manual Download Page 51

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Troubleshooting

7 Troubleshooting

Repair work may only be carried out by SCHUNK!

If you have any questions regarding maintenance and servicing,
our technical
customer service is available during our business hours:

Service telephone: +49-7133-103-2956
[email protected]

Possible malfunction /
occurring errors

Possible causes

Remedial measures

iTENDO² does not connect iTENDO² is not charged

Charge the iTENDO²

Incorrect iTENDO² (name)
selected

Check the selected name

iTENDO² out of wireless
range of the tablet

Reduce distance of the
iTENDO² / tablet

Obstacles prevent a stable
connection

Position the tablet
differently and try to avoid
having
• obstacles,
• operating personnel,
• many layers of metal,
between the iTENDO² and
iTENDO² tablet

Interference signals in the
environment

Check the environment for
other Bluetooth devices

Bluetooth is switched off

Switch on Bluetooth

iTENDO² is connected but
no vibrations are displayed

Malfunction of the iTENDO²
app

Restart the iTENDO² app

iTENDO² is not charging

Charger not properly
connected to iTENDO²
charging contact

Align charging contact on
iTENDO² correctly

Dirty charging contact on
the iTENDO²

Clean charging contact

Charging pins on iTENDO²
charger dirty or damaged

Clean charging pins

Socket has no voltage

Check socket

Plug connection, loose USB
cable

Check plug connection

iTENDO² charger damaged Return the iTENDO²

charger to SCHUNK

iTENDO² power plug
damaged

Return the iTENDO² power
plug to SCHUNK

03.00 | iTENDO² pad | Assembly and Operating Manual | en | 1494155

Summary of Contents for iTENDO2 pad

Page 1: ...Translation of Original Operating Manual Assembly and Operating Manual iTENDO pad ID 1484493 ...

Page 2: ...ersion 03 00 08 09 2022 en Dear Customer thank you for trusting our products and our family owned company the leading technology supplier of robots and production machines Our team is always available to answer any questions on this product and other solutions Ask us questions and challenge us We will find a solution Best regards Your SCHUNK team Customer Management Tel 49 7133 103 2500 Fax 49 713...

Page 3: ...nsport 11 2 12 Disassembly removal and storage 11 2 13 Malfunctions 11 2 14 Maintenance 12 2 15 Disposal 12 2 16 Fundamental dangers 13 2 16 1 Protection during handling and assembly 13 2 16 2 Protection during commissioning and operation 13 3 iTENDO pad complete system 14 3 1 Technical data 14 3 1 1 Product data 14 3 1 2 Ambient conditions and operating conditions 14 3 1 3 Compatible devices 14 3...

Page 4: ...6 2 Design and description of the iTENDO tablet 24 6 3 Basic information 25 6 4 Configuring the iTENDO tablet and iTENDO app 26 6 5 Operating the iTENDO tablet and iTENDO app 29 6 5 1 Design and description of the iTENDO app 29 6 5 2 Opening and closing the iTENDO app 31 6 5 3 Connecting disconnecting iTENDO 33 6 5 4 Creating projects and processes 34 6 5 5 Creating screenshots 35 6 5 6 Display mo...

Page 5: ...ded to provide a basic understanding and may deviate from the actual version 1 1 1 Definition of Terms In this manual product replaces the product designation on the title page and refers to the complete system with all the individual components 1 1 2 Presentation of Warning Labels To make risks clear the following signal words and symbols are used for safety notes DANGER Danger for persons Non ob...

Page 6: ... date under the following conditions Observe the applicable documents 1 1 3 6 Observe the ambient conditions and operating conditions 2 6 8 Observe the specified maintenance instructions This does not include special agreements regarding the warranty and wearing parts In principle parts that come in contact with the tool or machine are not covered by the warranty 1 3 Scope of delivery The scope of...

Page 7: ...rom the iTENDO used The product may only be used and operated with the iTENDO app application software pre installed by the manufacturer The product may only be installed and used within the scope of the information in the technical data The product is intended for industrial use Appropriate use of the product includes compliance with all instructions in this manual 2 3 Inappropriate use The produ...

Page 8: ...en approval of SCHUNK 2 5 Spare parts Use of unauthorized spare parts Using unauthorized spare parts can endanger personnel and damage the product or cause it to malfunction Use only original spare parts or spares authorized by SCHUNK 2 6 Environmental and operating conditions Required ambient conditions and operating conditions Incorrect ambient and operating conditions can make the product unsaf...

Page 9: ...Instructed persons were instructed by the operator about the delegated tasks and possible dangers due to improper behaviour Service personnel of the manufacturer Due to its technical training knowledge and experience service personnel of the manufacturer is able to perform the delegated tasks and to recognize and avoid possible dangers 2 8 Obligations of the operator The operator must ensure that ...

Page 10: ...goggles when handling hazardous substances Wear close fitting protective clothing and also wear long hair in a hairnet when dealing with moving components 2 10 Notes on safe operation Incorrect handling of the personnel Incorrect handling and assembly may impair the product s safety and cause serious injuries and considerable material damage Avoid any manner of working that may interfere with the ...

Page 11: ...nd impacts All cable connections must be disconnected before transport Stow product components and accessories in the recesses provided The latches of the case must be locked 2 12 Disassembly removal and storage To prevent damage to the product during disassembly removal and storage the following must be observed The tablet must be charged to at least 80 and then shut down before packing 2 13 Malf...

Page 12: ... of the product the maintenance intervals must be adapted and noted accordingly For maintenance intervals with two or more specifications the valid specification is the one that applies first After completing essential maintenance work any required settings and functional tests must be carried out again 2 15 Disposal Handling of disposal The incorrect handling of disposal may impair the product s ...

Page 13: ...s and considerable material damage Order all work to be performed only by appropriately qualified personnel Observe the relevant accident prevention regulations Use suitable assembly and transport equipment Take precautions against pinching and crushing 2 16 2 Protection during commissioning and operation Falling and ejected components can lead to serious injury or death Observe the specifications...

Page 14: ...ength 350 mm Width 420 mm Height 190 mm Weight 5 75 kg Range of the wireless connection 2 m 3 1 2 Ambient conditions and operating conditions Operating temperature range 20 C to 50 C Transport temperature range 20 C to 50 C Storage temperature range 20 C 10 C 3 1 3 Compatible devices iTENDO toolholder IMPORTANT The product may only be connected to compatible devices ...

Page 15: ...ad complete system 3 2 Design and description 3 2 1 Design 1 iTENDO tablet charger 2 iTENDO charger 3 iTENDO power plug 4 iTENDO case 5 iTENDO tablet 15 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 16: ... can cause injuries Always use the carrying handle to transport the iTENDO case Make sure that the iTENDO case is closed correctly Wear suitable protective equipment especially safety gloves CAUTION Risk of possible damage to the product Incorrect transport can damage the product and limit its functionality Avoid impacts during transport 1 Store individual product components safely in the iTENDO c...

Page 17: ...ange 20 C to 50 C Transport temperature range 10 C to 50 C Storage temperature range 20 C 10 C 4 2 Design description and operation All information regarding the design description operation as well as warnings for the iTENDO power plug can be found in the operating manual from the power supply manufacturer NOTE The operating manual is included in the iTENDO case 17 03 00 iTENDO pad Assembly and O...

Page 18: ...ta 5 1 1 Product data ID 1484683 Weight 0 05 kg Power consumption 5 V max 0 45 A USB A Cable length 1 5 m 5 1 2 Ambient conditions and operating conditions Operating temperature range 18 C to 25 C Maximum product temperature 35 C Expansion rate monitoring test temperature 23 C 2 C Storage temperature 20 C 10 C ...

Page 19: ...Electrical connection iTENDO charger 3 iTENDO charging contact 4 Magnets 5 Charging pins 6 LED display charging status iTENDO a LED does not light up no charging process b LED lights up orange charging process c LED lights up green iTENDO fully charged 19 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 20: ...re are no conductive materials on the charging pins Check the iTENDO charger regularly for damage Only use the iTENDO charger in a dry environment Wear suitable protective equipment CAUTION Risk of injury due to tripping or falling If the iTENDO charger is placed in walkways this can lead to injuries due to tripping or falling Do not place the iTENDO charger within the operator s range of movement...

Page 21: ...f the iTENDO charger to the charging contact of the iTENDO via the magnets The iTENDO charger snaps into place and the LED display charging status lights up orange NOTE If the LED does not light up there is no sufficient contact between the iTENDO charging cable and iTENDO LED display charging status iTENDO LED does not light up no charging process LED lights up orange charging process LED lights ...

Page 22: ...ble protective equipment CAUTION Injury of the eyes by dirt particles When cleaning with compressed air the eyes may be injured by flying dirt particles Wear suitable protective equipment particularly protective goggles 1 Disconnect the iTENDO charger from the voltage supply 2 Remove chips and contamination with compressed air 3 Use a suitable tool to carefully remove any stubborn dirt 4 Clean the...

Page 23: ... the iTENDO charger from the voltage supply 2 Remove iTENDO charger from iTENDO power plug 3 Remove iTENDO charger from iTENDO 5 6 Storage When storing the iTENDO charger for a longer period of time the following points must be observed Store the iTENDO charger in a suitable transport container Store the iTENDO charger in dry rooms only Protect the iTENDO charger from major temperature fluctuation...

Page 24: ...ation on the iTENDO tablet please refer to the manufacturer s operating manual NOTE The operating manual is included in the iTENDO case 6 1 2 Ambient conditions and operating conditions Operating temperature range 20 C to 50 C Transport temperature range 10 C to 50 C Storage temperature range 10 C to 30 C 6 2 Design and description of the iTENDO tablet All information regarding the design and warn...

Page 25: ... the sensor data is the responsibility of the user CAUTION Possible material damage due to humidity Penetrating humidity can damage the iTENDO tablet and impair its functionality Protect the iTENDO tablet from humidity Information regarding the warnings and risks of using the iTENDO tablet can be found in the tablet manufacturer s Quick start manual The Quick start manual is included in the iTENDO...

Page 26: ...button on the iTENDO tablet The iTENDO tablet starts NOTE If the iTENDO tablet does not start connect the iTENDO tablet to the iTENDO tablet charger 2 Open the settings of the iTENDO tablet To do this either swipe down from the top of the screen 1 or swipe up from the bottom of the screen 2 Then tap the gear icon 3 3 To set it up make the following settings ...

Page 27: ...t can be used to transfer data for example CAUTION Security risk due to Bluetooth connection Activating Bluetooth creates a security risk It is possible for unauthorized third parties to access the iTENDO tablet Activate Bluetooth only when actively using the iTENDO tablet Display The display settings can be managed in this area We recommend the following settings Font size Level 4 Screen zoom Lev...

Page 28: ... apps are displayed in this area The permissions of an app can be managed by tapping on an app 1 Tap the iTENDO app 2 Allow location access for the iTENDO app via permissions NOTE Without location access the iTENDO app will not work correctly General General settings such as language date and time or keyboard settings can be managed in this area User manual The digital user manual for the iTENDO t...

Page 29: ... down button simultaneously for 7 seconds 6 5 1 Design and description of the iTENDO app 1 iTENDO selection 2 Battery charge level 3 Signal strength display 4 Project selection 5 Process selection 6 Configuration area 7 Settings 8 Licenses 9 Over 10 Live display 11 Trend display 12 Recordings 13 Alarm display 14 Manage process 15 Sensor 29 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 30: ...a Submenu with settings and general data Settings Allows you to select different languages and change the separators for data export Licenses Provides information about different software licenses Over Contains general information about contacts and the iTENDO app Live display Graphical display of the current chatter index and the possibility to record it Trend display Area for monitoring the temp...

Page 31: ...ing the iTENDO app Opening the iTENDO app 1 Press the On Off button on the iTENDO tablet The iTENDO tablet starts NOTE If the iTENDO tablet does not start connect the iTENDO tablet to the iTENDO tablet charger 2 Tap the iTENDO app icon The iTENDO app opens 31 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 32: ...sing minimizing the iTENDO app 1 Tap on the symbol with the 3 lines 1 and either Close all apps by tapping Close all a or close only the iTENDO app by swiping up on the iTENDO app b 2 To minimize the iTENDO app tap the square icon at the bottom 2 The iTENDO app is still active in the background ...

Page 33: ...desired sensor does not appear connect the iTENDO to the iTENDO charger and try again later 4 Tap the desired sensor 2 Connection to the sensor is established the data appears in the iTENDO app NOTE In the Sensor display mode the description of the respective iTENDO can be changed 6 5 6 7 49 Disconnecting the iTENDO Tap the selection field with the description of the sensor 3 The connection is ter...

Page 34: ...t name 5 Tap the OK button to save the project The project is displayed in the Projects submenu Creating a process 1 Ensure that the associated project has been created 2 Tap the Processes button 2 The Processes submenu opens 3 Tap the Add process button 4 Enter the process name 5 Tap the OK button to save the process The process is displayed in the Processes submenu NOTE In the Manage process dis...

Page 35: ... in the gallery or Tap the camera button in the iTENDO app 2 NOTE This function is only available in the Live Trend and Recordings display modes Screenshot is saved in the gallery Accessing the screenshots Screenshots are saved in the gallery 1 Press the square icon in the center at the bottom of the screen to open the iTENDO tablet start screen 2 Tap the gallery button The gallery opens and the s...

Page 36: ... displayed in the central diagram Data from other sensors that have been connected to the iTENDO app in the last 4 hours can also be displayed in the central diagram 1 Sensors selection 2 Project selection 3 Process selection 4 Camera button 5 Settings menu automatic recordings 6 Settings menu alarm limit 7 Time range selection button 8 Stop the display 9 Activate stop manual recording button 10 M...

Page 37: ...saved in the gallery Settings menu automatic recordings Allows the setting of process parameters for automatic recordings 1 Chatter index 2 Response time s 3 Recording duration s 4 Start threshold chatter index 5 Current chatter index 6 Time Settings menu alarm limit Allows the live alarm limit for the automatic and manual recording to be set The alarm limit is displayed as a red line in the centr...

Page 38: ... zooming in or out of the diagram view from the X axis time by expanding or contracting the fingers Manual zoom Y axis Allows arbitrary zooming in or out of the diagram view from the Y axis chatter index by expanding or contracting the fingers Activate stop automatic recording button Button for activating blue or stopping red the automatic recording If the automatic recording is activated it will ...

Page 39: ...ompared and additional exact limits can be defined NOTE Trends can only be displayed if recordings exist for the selected process 1 Settings menu scale parameters of the Y axis 2 Camera button 3 Settings menu trend limits 4 Number of bars shown button 5 Activate stop automatic recording button 6 Manual zoom X axis 7 Manual zoom Y axis 8 Bar specific information 39 03 00 iTENDO pad Assembly and Ope...

Page 40: ...m display mode 6 5 6 5 46 Number of bars shown button Allows the number of bars to be selected for the data to be displayed in the central diagram Activate stop automatic recording button Button for activating blue or stopping red the automatic recording If the automatic recording is activated it will be started depending on the parameters set in the automatic recording settings menu Manual zoom X...

Page 41: ...different recordings can be displayed as different colored lines in the central diagram NOTE The legend below the central diagram assigns a recording to each colored line 1 Settings menu scale parameters of the Y axis 2 Camera button 3 Overview of recorded processes 4 Manual zoom Y axis 5 Manual zoom X axis 41 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 42: ...s colored lines in the central diagram The following functions can be used Removing the selection and reloading the recording list a Annotating the selected recording b Renaming the selected recording c Exporting the selected recording in CSV file format 6 5 6 4 43 d NOTE The decimal separator in the CSV file can be changed in the settings point or comma 6 5 1 29 Deleting the selected recordings e...

Page 43: ...corded processes by tapping the button 2 Select the recording whose data is to be exported 3 Tap the EXPORT button to specify the storage location of the data A destination folder for saving can be set a or newly created b 4 Adjust the name of the exported data as needed NOTE The extension csv is determined by the file format and must not be changed 5 Tap the Save button to export the data Finding...

Page 44: ... Documents 4 Downloads Current files Under Current files you can see the last saved files Search Under Search files can be searched for by their file name Documents An overview of all folders appears under Documents Here you can open the desired file Downloads Under Downloads you can see all recently downloaded files ...

Page 45: ... finger for a few seconds A selection bar a opens in which the file can be released b or for example renamed c 3 Tap the file to open it To open the file with a special program tap and hold the file with your finger for a few seconds then tap More and Open with in the selection bar a 45 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 46: ...on must be tapped 2 There are 3 different types of alarms Alarm from the Trend display for the lower exact limit Alarm from the Live display when the exact limit is exceeded Alarm from the trend display for the upper exact limit For more detailed information on an alarm tap the corresponding alarm Tapping an alarm opens the Trend display or the Recording display and selects the corresponding recor...

Page 47: ... process and the project can be managed NOTE Processes and projects must be created before they can be managed 6 5 4 34 1 Project settings area 2 Process settings area NOTE If not all areas are visible you can scroll down or adjust the font size of the tablet 47 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 48: ...n it are also deleted Process settings area In this area the selected process can be renamed commented on or deleted Change the process name or write a comment a NOTE A process name is always required Area for setting the automatic recordings b Area for setting the alarm from the Live display mode c Area for setting the alarm from the Trend display mode d Button to save the changes e Button to mov...

Page 49: ... new settings will only be displayed after disconnecting and reconnecting 6 5 3 33 with the iTENDO Button to save the changed settings h Button to reset the settings g NOTE The name of the sensor is reset to the serial number c of the corresponding iTENDO Information about sensor area Information about the sensor is displayed in this area NOTE The information in this area cannot be changed by the ...

Page 50: ... cloth or sponge slightly moistened with a mild detergent Do not use a cloth or sponge that could scratch the surface Clean the touch display with a soft clean cloth or sponge sprayed with window or glass cleaner Never spray the cleaning agent directly onto the touchscreen Do not use alcohol methyl ethyl or isopropyl alcohol thinners benzines or other abrasive cleaners Note the following for clean...

Page 51: ...acles operating personnel many layers of metal between the iTENDO and iTENDO tablet Interference signals in the environment Check the environment for other Bluetooth devices Bluetooth is switched off Switch on Bluetooth iTENDO is connected but no vibrations are displayed Malfunction of the iTENDO app Restart the iTENDO app iTENDO is not charging Charger not properly connected to iTENDO charging co...

Page 52: ...DO tablet is not charging Dirty charging contact on the iTENDO tablet iTENDO power plug or iTENDO charger Clean charging contact Socket has no voltage Check socket Plug connection loose USB cable Check plug connection iTENDO tablet charger damaged Return the iTENDO tablet charger to SCHUNK iTENDO power plug damaged Return the iTENDO power plug to SCHUNK ...

Page 53: ...NDO tablet charger iTENDO power plug 1484677 iTENDO tablet with iTENDO app installed 1484683 iTENDO charger 1484679 iTENDO tablet charger 1484675 iTENDO power plug 1484670 iTENDO case 1491074 iTENDO pad system without tablet with iTENDO case iTENDO charger iTENDO tablet charger iTENDO power plug 53 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

Page 54: ...product may not be disposed of in household waste It must be taken to a collection point for material recovery and recycling Follow local regulations on dispatching product components for recycling or proper disposal Alternatively you can return the product to SCHUNK for correct disposal ...

Page 55: ... technical specifications applied EN 55032 2015 A11 2020 Electromagnetic compatibility of multimedia equipment and devices EN 301 489 1 2019 11 Electromagnetic compatibility EMC Standard for radio equipment and services Part 1 Common technical requirements Harmonized standard for electromagnetic compatibility EN 61000 4 2 2009 Electromagnetic compatibility EMC Part 4 2 Testing and measurement tech...

Page 56: ...machines 2014 30 EU EMC Directive 2014 53 EU Radio Equipment Directive 2011 65 EU RoHS Directive Person authorized to compile the technical documentation Moritz Wiedmann address refer to manufacturer s address Signed for and on behalf of SCHUNK GmbH Co KG Lauffen Neckar February 2020 p p Moritz Wiedmann Head of Development Clamping Technology p p Jörn Rastetter Head of Functional Safety Safety Ass...

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Page 60: ...Co KG Spann und Greiftechnik Bahnhofstr 106 134 D 74348 Lauffen Neckar Tel 49 7133 103 0 Fax 49 7133 103 2399 info de schunk com schunk com Folgen Sie uns I Follow us 09 2022 2022 SCHUNK GmbH Co KG 03 00 iTENDO pad Assembly and Operating Manual en 1494155 ...

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