• 7 •
8. TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The jump starter won’t
jump start my car.
Clamps are not making a good
connection to the battery.
Connections are reversed.
The jump starter’s battery is not
charged.
The vehicle’s battery is
defective.
The jump starter is not turned on.
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Disconnect the jump starter and
reverse the clamps.
Press the Battery Status button
on the front of the unit. The LEDs
will indicate the status of charge.
Have the battery checked.
Press ON/OFF switch to turn on
the jump starter.
The battery in the jump
starter won’t hold a charge.
The battery is bad (will not
accept a charge).
Have the battery checked.
Ready/Fail LED Behavior
Green LED lit solid
Ready to jump start
Red LED lit solid and buzzer sounds continuously
Short circuit protection
Red LED lit solid and buzzer sounds every second
Battery low voltage protection
Flashing LED alternates between Green and Red
Reverse charging protection
Red LED lit solid and buzzer sounds twice per second Reverse polarity protection
Red LED flashing and buzzer sounds every second
High temperature protection for unit
Battery Status LED Behavior
Red, Yellow and Green LEDs flash at the same time. High temperature protection for internal
battery
9. BEFORE RETURNING FOR REPAIRS
If these solutions do not eliminate the problem, or for more information
about troubleshooting, contact customer service for assistance:
www.batterychargers.com
or call 1-800-621-5485
For
REPAIR OR RETURN
, contact Customer Service at 1-800-621-5485.
DO NOT SHIP
UNIT
until you receive a
RETURN MERCHANDISE AUTHORIZATION (RMA)
number
from Customer Service at Schumacher Electric Corporation.
When returning an item, place the original package into a shipping carton. If you received
an emailed label from Schumacher, please print the label and tape it to the carton.
Only
ship via insured ground service with a tracking number.
Return shipping charges
are the responsibility of the customer. We cannot accept C.O.D. deliveries and are not
responsible for lost or damaged packages. Please do not place stickers or shipping labels
on the original manufacturer’s package. Please allow 2-3 days from date we received the
package for us to process your return. All return shipping charges must be prepaid.
