REM-2000-00 Pro Remote – Multi Room
Copyright © 2017 Savant Systems, LLC
009-1536-00 | 171128
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Software Updates (OTA)
Section 6 below describes the software update process.
8.1
Criteria for Download
The Pro Remote Multi-Room can receive software updates only if the following criteria is met:
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The remote must be communicating with a Savant Pro System.
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A user must be signed in on the remote and that user must be registered with the Savant cloud.
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The Remote must have at least 50% charge left on its rechargeable battery.
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The Host determines there is an updated version of software on the Savant cloud than what is running on the Remote.
If the criteria are met, the update process begins. To update, there are two pieces:
1.
Software gets downloaded to remote.
2.
Software gets installed onto remote.
8.2
Overview of Download and Install Process
1.
To begin the process, one of the following needs to be achieved
to initiate a software update:
a.
A new version of software for the remote is loaded onto the
Savant cloud. During normal operation, the Host determines the
updated version of software is available from the Savant cloud
and initiates the download.
b.
The da Vinci runtime software on the Host is updated. The da
Vinci update now points to a newer version of remote software
on the Savant Cloud and the software download to the remote is
then started.
c.
A new remote is added to the system and the version of
software on the remote differs from the version of software on
the Savant cloud and a download to the remote is started.
With the download process to the remote started, the process can
be viewed using the System Status page of System Monitor.
HELPFUL!
The complete remote download, install, and reboot
process takes about 5-10 minutes depending on network speeds.
See
Appendix B: System Monitor
section below for more
information.
