Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Display
Cause
Solution
No segments appear on the display
No AC power is available
Check the AC power supply
The power cord is not plugged in
Plug in the power cord
Fuses are defective
Replace the fuses
H
The load exceeds the weighing capacity
Unload the pan support
L
or
ERR 54
The pan support is not in place
Place the pan support
on the weighing system
ERR 01
Data output not compatible with
Change the configuration in
> Display range
output format
the Setup menu
ERR 02
Calibration/adjustment condition not met, e.g.,
Calibrate only when zero is displayed
Cal. n. possible
– not tared
Press the
TARE
function key
– the pan support is loaded
Unload the moisture analyzer
ERR 03
Calibration/adjustment could not
Allow the moisture analyzer to warm up
Cal/adj. interrupt
be completed within a certain time
again and repeat the adjustment process
ERR 30
Interface port for printer output
Have the port setting changed
Print fct. blocked
is blocked
by Sartorius Customer Service
ERR 31
External device not ready to send
Transmit XON, then CTS
Print fct. blocked
(interface handshake interrupted; XOFF, CTS)
ERR 53
No temperature compensation
Contact the Sartorius Service Center
No meas. value
ERR 101
Key is stuck
Release key
Key pressed when switching on
or contact your local
the moisture analyzer
Sartorius Service Center
“Checkerboard” pattern displayed
u
key was pressed when turning
continuously
on the moisture analyzer, or is stuck
ERR 320
Operating program memory is wrong
Contact your local
Sartorius Service Center
ERR 340
Operating parameter (EEPROM)
Contact your local
is wrong
Sartorius Service Center
ERR 342
Operating parameter (EEPROM) is
Contact your local
wrong except for adjustment parameters
Sartorius Service Center
NO WP
Weighing system is defective
Contact your local
Sartorius Service Center
blocked
Function blocked
None
xxxxx
too low
Input wrong (with any
Follow the instructions
xxxxx
too high
application program), e.g.,
for the application programs
alphabetic input not allowed
Troubleshooting: see next page
44
Error Codes
