Saratoga Spa Pavilion Owner'S Manual Download Page 32

Page: 32 / 40

Operations Tr ouble Sho oting Guide

Problem

Probable Cause

Solutions

Spa is not operating

• Power failure

• Check power source

• RCI breaker tripped

• Try resetting RCI breaker. If
breaker continues to trip, contact
your dealer.

• Heater Hi-Limit tripped

• Check for dirty filters.
Check to see if circulation pump is
air bound.

Spa not heating

• Dirty filters

• Clean the filters

• Temperature setting too low

• Increase the set temperature

• Pressure switch out of calibration

• Contact your dealer

• Air trapped in circulation line

• Using a garden hose, force water
through Whisper Clean® cartridge
opening or loosen the bottom
heater union to allow trapped air to
escape.

Poor or no water

• Dirty filters

• Clean the filters

flowing through the

• Inadequate water level

• Fill spa to 2" above filters

jets

• Air lock

• Prime the pump(s) by loosening
unions on the pump(s)until air can be
heard escaping then tighten unions.

Spa light out

• Burned out bulb

• Replace bulb

• Light not turned on

• Press the light key to desired
intensity

Pump(s) turn off

• Automatic 15 minute shut off

• Press jets button again to start

unexpectedly

another 15 minute cycle

• Pump(s) may have overheated.

• Let pump sit for about 10-15

Built in protective overheat

minutes. Allow pump to cool down,

shut off

keep vented areas on access panel
free from blockage.

Summary of Contents for Pavilion

Page 1: ...OWNER S MANUAL Pavilion 50HZ ...

Page 2: ...erage Fill Weight Weight Gallons Filled lbs Empty lbs 8000 Pavilion 525 5084 800 Thank you for your recent Saratoga Spa Purchase This owners manual has been designed to acquaint you with your Saratoga Spa s operation and general maintenance Keep this manual available for future reference If you have any questions regarding your Saratoga Spa contact your local dealer Thank you ...

Page 3: ...cedures 10 Start up Procedures 11 JET SYSTEM Saratoga Spa Jet Identifications 13 Saratoga Spa Jet Selectors 15 JetTherapy Zones 16 Pavilion 17 18 EQUIPMENT MAINTENANCE Jet Selector Maintenance 19 Light Bulb Replacement 19 CONTROL PANEL OPERATION Main Panel 20 Temperature Control 20 Setting the Time 21 Operating the Hydro Pumps 21 Invert 22 Freeze Protection 22 Main Control Panel Locking Features 2...

Page 4: ...it s comfortable Children are especially sensitive to hot water Remind children that wet surfaces can be very slippery Make sure that children are careful when entering or exiting the spa DON T Allow children to climb onto the spa cover Allow children to have unsupervised access to the spa AVOIDING THE RISK OF ELECTROCUTION Risk of electrocution Connect only to a grounded source Do not bury the po...

Page 5: ... the spa is not in use Do check the equipment compartment monthly for any signs of tampering to the spa equipment Do follow the maintenance instructions of the spa found in this owner s manual Be sure your spa is connected to the power supply correctly use a licensed electrical contractor Test the Ground Fault Circuit Interrupter s once a month DON T Use the spa with the equipment compartment door...

Page 6: ...e body reaches a level several degrees above the normal body temperature of 98 6ºF The symptoms of hyperthermia include an increase in the internal temperature of the body dizziness lethargy drowsiness and fainting The effects of hyperthermia include 1 Failure to perceive heat 2 Failure to recognize the need to exit the spa or hot tub 3 Unawareness of impending hazard 4 Fetal damage in pregnant wo...

Page 7: ... the control box by the spa owner will void the warranty If you have an opera tional problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized Saratoga Spa dealer Many problems can easily be diagnosed over the telephone by an Authorized Service Technician Block or sit on the filter compartment area Allow excess...

Page 8: ...Mood light 8 Bonding Terminal Pavilion Spa Features A Versa Flo Valves B Roto Stream Valves C Power Massage Jets D Power Stream Jets E Cluster Jets F Mini Jets G Deluxe Jet H Storm Jets I Turbo Jets J Vortex Circulation Jet K Relax Stream Waterfall L Bottom Spa Drain M Backlit Digital Control Panel N Microban Filtration O Toploading Skimmer P Pillows Q Mood Light ...

Page 9: ...want to consider locating the spa close to the house for easy access In climates where it is normally warm or hot year round it would be recommended to place the spa in a shaded or cool area With deck installations it is recommended that a qualified building contractor or structural engineer review the weight the deck can support The spa specification sheet on page 6 can assist you with the weight...

Page 10: ...per wire only 2 wire with ground 8 gauge under 50 6 gauge over 50 220Volt model spas must be connected to a dedicated 220Volt 32 AMP grounded circuit The term dedicated means the electrical current is not being used for any other electrical items lights appliances etc If the spa is connected to a non dedicated circuit overloading will occur and nuisance tripping of the RCI breaker switch at the ho...

Page 11: ...eld installed metal components such as rail ladders drains or other similar hardware within 10 ft 3m of the spa or hot tub shall be bonded to the equipment grounding bus with copper conductors not smaller than No 6 AWG 7 Replace the control box cover and securely tighten the fastening screws Close and secure the equipment compartment panel Note Always use copper wire only 3 wire with ground 8 gaug...

Page 12: ... a successful start up or refill CAUTIONS Inspect and clean spa shell from any debris Do not turn power on to spa unless filled with water to appropriate level The spa pack must never be operated without water in the spa serious damage to the heater and or pump s may result Do not fill spa with water before checking the items below below items may become loose in transit a Hand tighten unions at t...

Page 13: ...el of 2 above the top of the filters NOTE Besides filling the spa to 2 above the top of the filter all models will need to be filled to 2 above the highest jet s in the spa This is the minimum level allowed to run the Whisper Clean circulation system NOTE When using a mineral cartridge system please refer to your dealer for specific instructions on installation 2 Check all plumbing clamps unions a...

Page 14: ...e This power filtration cycle is repeated every 24 hours at the exact same time of day as initial power up NOTE If water bubbles are not coming out of the bottom drain the system is air bound Refer to theTrouble Shooting section NOTE It is recommended to press and release the ground fault circuit interrupter RCI RESET button monthly to verify RCI is working properly NOTE If power is interrupted th...

Page 15: ... pressure point areas Mini Swirl Jet The Mini Swirl Jet has an adjustable eyeball for directional or rotational use To change from directional to rotational with finger simply adjust inner nozzle to the rotating position Cyclo Swirl Jet A larger version of the Mini Swirl Jet this jet gives a mid size rotational massage and pulsating massage To change from directional to rotational with finger simp...

Page 16: ...treme Flo jet provides a mix of water and air To change from a straight stream to directional with finger move inner nozzle to position desired Gatling Jet A rotating dual nozzle diffused by seven holes creates a pulsating body massage Veri Massage Jet Multiple pressure point profiles providing foot and large muscle relief ...

Page 17: ... on the face of the jet In addition to having the ability to control each individual jet the jets can be adjusted by zones Saratoga Spa uses three different ways to adjust the jet therapy zones The Roto Stream Valves Versa Flo Selectors and CFE Selectors give the user the ability to control the different JetTherapy Zones The following pages will discuss the different jet therapy zones found in the...

Page 18: ...enus The navigational tool was read from standing outside of the spa and in front of the particular selector Keep this in mind when the following pages discuss 12 3 6 or 9 o clock position settings The Versa Flo selector and CFE selector can only be rotated 180º The Roto Stream valve can be rotated 360º 9 12 3 6 ...

Page 19: ...the Power Massage jets 1 2 3 4 SECONDARY CFE SELECTOR Controls the third Power Massage jet 5 THIRD CFE SELECTOR The third CFE selector allows you to control one of the two Relax Streams By positioning the CFE selectors in the 3 6 or 9 o clock positions it gives the user the ability to turn on or off the jets discussed above 4 5 6 CFE SELECTOR The small CFE selector allows for control of the second...

Page 20: ...e third small CFE selector allows for adjustment of the other two Power Massage jets 9 ROTO STREAM VALVE The Roto Stream valve controls the jets in seat 9 Rotating the Roto Stream valve allows the user to select the sequence best for them 10 VERSA FLO SELECTOR Pointing the largeVersa Flo selector in the 9 o clock position turns off the jets in seat 10 Positioning theVersa Flo selector in the 3 o c...

Page 21: ...debris from valve or diverter 5 Re assemble and re thread valve cover Replacing the Spa s Light Bulb The spa s light bulb is located inside of the equipment compartment Remove the front access panel by first removing the screws on the access panel Then locate the light housing mounted to the spa shell Grasp the bulb holder on the back of the light niche Turn bulb holder counter clockwise to releas...

Page 22: ...ie temperature setting jet functions or error messages TEMPERATURE CONTROL The set temperature range is from 80ºF 26ºC to 104ºF 40ºC The set temperature of the spa water will automatically by 100ºF 37 5ºC the first time that power is applied To display the set temperature of the spa press the Cool orWarm button once The set temperature will be displayed unless the control panel is locked To increa...

Page 23: ...omati cally shut off after 15 minutes of operation on low or high speed JETS 2 BUTTON This button will activate the secondary hydro jet pump for additional hydrotherapy jet action Press Jets 2 button once for high speed and again to turn off Jets 2 wave icon will display when Jets 2 is on Pump will automatically turn off after 15 minutes of operation JETS 3 BUTTON OR BLOWER This button will activa...

Page 24: ... not be able to achieve this demand Depending on the desired temperature it may be necessary to add cool water to the unit to lower your spas water temperature Locking Features There are two locking features Minor temperature Lock and Major Spa panel Lock The locking features are enabled from the main control panel Once a locking feature is enabled that particular locking feature will remain until...

Page 25: ... the footwell of the spa It may be necessary to vacuum or sponge up a small amount of the remaining water in the spa 5 When empty inspect the spa shell and clean as required 6 Close the drain valve and remove garden hose 7 Replace or close the equipment access door and replace screws 8 Refill the spa through the filter compartment BEFORE restoring power IMPORTANT Always clean the filter cartridges...

Page 26: ...rinse off the spa pillows thoroughly to remove any soap residue If the spa is not going to be used for a long period of time the spa pillows should be removed until the next spa use To remove and replace the spa pillows 1 Carefully lift one end of the pillow away from the spa shell 2 Continue lifting one end until the pins on the bottom of the pillow are released from the pin retainer on the spa s...

Page 27: ...e sure to rinse all soap off the cover before it dries 4 Scrub the cover s perimeter and side flaps Rinse clean with water 5 Rinse off the underside of the cover with water only use no soap and wipe it clean with a dry rag 6 To condition the cover after cleaning apply a thin film of saddle soap follow directions on the container or vinyl conditioning cream Important reminders DO unlock and release...

Page 28: ...d drain plug s out 11 Place the vacuum hose down the filter cartridge openings and vacuum up any water from filter compartment 12 Disconnect the unions at the circulation pump from both the return and suction side of pump 13 Remove hoses and circulation pump 14 Vacuum up both suction and return side of the circulation pump 15 Reverse vacuum and blow out each side of circulation pump Also blow out ...

Page 29: ...uns from 0 14 pH indicates whether water is neutral acidic or basic The drawing below shows a pH equal to 7 0 is neutral A pH below this point is acidic and a pH above this point is basic RECOMMENDED RANGE 7 2 to 7 8 If the pH is too low it can 1 Corrode metal surfaces 2 Use excess sanitizer 3 Irritate bathers skin and eyes If the pH is too high it can 1 Deposit scale on surfaces 2 Contribute to c...

Page 30: ...ces and equipment RECOMMENDED RANGE 125 150 POTENTIAL PROBLEMS Calcium Hardness Too Low Some surfaces may be etched May lead to equipment corrosion Calcium Hardness Too High May contribute to cloudy water Scaling of surface piping and equipment ADJUSTING CALCIUM HARDNESS Raise hardness by the addition of calcium chloride Decrease calcium hardness by draining spa and replacing with water containing...

Page 31: ...amount of contaminants into your spa REMEMBERTO MAINTAIN pH 7 2 to 7 8 TOTAL ALKALINITY 80 TO 120 PPM IF USING BROMINATING TABLETS THE PROPER LEVEL IN DISPENSER MAINTAIN GRANULAR CHLORINE RESIDUAL LEVEL AT 1 0TO 3 0 PPM MAINTAIN BROMINE RESIDUAL LEVEL AT 2 0TO 4 0 CALCIUM HARDNESS 125 150 NON CHLORINE SHOCK WEEKLY OR AS NEEDED BASED ON SPA USE TEST pH TOTAL ALKALINITY AND CALCIUM HARDNESSWEEKLY TE...

Page 32: ... through Whisper Clean cartridge opening or loosen the bottom heater union to allow trapped air to escape Poor or no water Dirty filters Clean the filters flowing through the Inadequate water level Fill spa to 2 above filters jets Air lock Prime the pump s by loosening unions on the pump s until air can be heard escaping then tighten unions Spa light out Burned out bulb Replace bulb Light not turn...

Page 33: ...rate Panel may be locked Follow locking features main control panel procedures on page 22 Panel may have malfunctioned Contact your dealer Water does not Bad water chemistry Balance water clear up Dirty filter cartridges Clean or replace filters Ozone generator not operating Locate ozone generator look for ultraviolet pure light to be illuminated through window on ozone Bromine chlorine residual l...

Page 34: ...F 41 7ºC the spa should automatically reset If spa does not reset shut off the power to the spa and call your dealer or service organization ICE Ice Potential freeze condition No action required The detected at 45ºF 6 7ºC pumps and the blower will automatically activate regard less of spa status SnA Spa is shut down The sensor that is If the problem persists contact plugged into the Sensor A jack ...

Page 35: ... action required for Displays on the fifth occurrence of HFL message Heating the HFL message within 24 hours capacity of the spa will not Heater is shut down but other spa reset automatically you may functions continue to run normally press any button to reset drY Inadequate water detected in heater Check water level in spa Refill Displays on third occurrence of dr if necessary If the water level ...

Page 36: ...NS AND FUSES Pump 2 Fuse 30 AMP 20 AMP Pump 3 Fuse Pump 3 System Fuse 3 AMP Stereo Pump 1 Circulation Pump Light Fuse 3 AMP Sensor Connections Ozone Circulation Pump Ozone Pump 1 Fuse 30 AMP Heater Fuse 30 AMP 3 KW Heater ...

Page 37: ...35 WIRING DIAGRAM DIP SWITCHES AND JUMPERS Switchbank A 1 off 2 off 3 off 4 off 5 on 6 off 7 off 8 off 9 off 10 on 11 off 12 off Switchbank B 1 on 2 on 3 off 4 off 5 on 6 off ...

Page 38: ...pter 74451 Standard 888 grey pillow 74330 Pavilion grey pillow 74331 Additional Accessories Covermate 1 lifts any spa cover up to 96 without hydraulics 149834 Retrofit 22 LED light displays various color shows 70400 2x3 Cedar spa step ups offered in three different colors Red Cedar 084007 Grey Stain 084006 Unstained 08004 Colored light lenses set for your spa light 1 blue lens and 1 red lens 31795...

Page 39: ...S p a S h e l l S p r a y C l e a n F i l t e r C a r t r i d g e S o a k F i l t e r C a r t r i d g e R e s t a i n S p a C a b i n e t C l e a n a n d C o n d i t i o n V i n y l S p a C o v e r W i n t e r i z e S p a M i s c e l l a n e o u s S e r v i c e 59 ...

Page 40: ...33 Wade Road Latham NY 12110 1 800 444 9977 fax 518 783 0632 www SaratogaSpa com www SaratogaSpas com ...

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