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SanDisk PROFESSIONAL G-RAID SHUTTLE 4, User Manual

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Index

A

advanced configuration 

15

alarms 

9

Australian Consumers Only 

23

B

box contents 

3

C

CE 

25

contents, box 

3

creating disk array 

13

creating disk array and logical drive with wizard 

14

CSA 

24

D

daisy chaining 

10

drive activity LED 

9

E

EAC 

26

express configuration 

15

F

FCC 

24

front panel, G-RAID Shuttle 4 

5

front panel, G-RAID Shuttle 8 

8

front panel, G-RAID Shuttle SSD 

6

G

G-RAID software utility 

3

H

handling precautions 

2

hardware overview 

5

I

identifying and replacing failed drive 

18

Important Information 

22

install G-RAID software utility 

3

L

LED, drive activity 

9

LED, warnings and alarms 

9

M

muting the alarm 

18

O

Obtaining Service 

22

P

precautions, handling 

2

precautions, safety 

1

R

RAID levels 

20

rear panel, G-RAID Shuttl 8 

9

rear panel, G-RAID Shuttle 4 

7

rear panel, G-RAID Shuttle SSD 

7

rebuilding a disk array 

17

Regulatory Compliance - Austria 

25

Regulatory Compliance - CE 

25

Regulatory Compliance - China 

26

Regulatory Compliance - FCC 

24

Regulatory Compliance - Japan 

25

Regulatory Compliance - Korea 

25

Regulatory Compliance - Russia 

26

Regulatory Compliance - Taiwan 

26

replacing a bad drive 

18

requirements, system 

3

S

Safety Compliance - US and Canada 

24

Safety Instructions 

22

safety precautions 

1

system requirements 

3

T

technical support 

20

U

USB power delivery 

10

USB-C mode 

10

W

warning LED and alarms 

9

warnings 

9

Warranty Information 

22

Warranty Information - Australia 

23

welcome 

1

What's in the Box 

3

wizard dialog box 

14

G-RAID Shuttle 4/8/SSD

User Manual

28

Summary of Contents for PROFESSIONAL G-RAID SHUTTLE 4

Page 1: ...G RAID SHUTTLE 4 8 SSD Transportable Hardware RAID Storage System User Manual ...

Page 2: ...ACCESSING SUPPORT For online technical support visit sandiskprofessional com support To speak with technical support visit sandisk com about contact customer care i ...

Page 3: ...e 4 and G RAID Shuttle SSD 5 Front Panel G RAID Shuttle 4 5 Front Panel G RAID Shuttle SSD 6 Rear Panel 7 G RAID Shuttle 8 8 Front Panel 8 Rear Panel 9 Drive Activity LED 9 Warning LED and Alarms 9 Daisy Chaining USB C mode and USB Power Delivery 10 USB C Mode 10 USB Power Delivery 10 _________ 4 G RAID Software Utility 11 Overview 11 Menu Bar 11 Toolbar Icons 11 Unlocking the User Interface 11 Sa...

Page 4: ...ebuild 17 _________ 6 Replacing a Bad Drive 18 Muting the Alarm 18 Identifying and replacing failed a drive 18 _________ 7 Support 20 Technical Support 20 Common RAID Levels 20 _________ 8 Important Information 22 Safety Instructions 22 Obtaining Service 22 Limited Warranty Except Australia 22 Limited Warranty Australia 23 Regulatory Compliance 24 Regulatory Compliance FCC 24 Safety Compliance US ...

Page 5: ...r SAFETY PRECAUTIONS Your G RAID Shuttle warranty may be voided as a result of failing to respect the precautions listed below If you detect a problem with your drive please contact our Technical Support department If the product is returned with damage caused by improper handling the warranty will be void and liability will rest with the user Please read our Limited Warranty Servicing Your drive ...

Page 6: ...ions Avoid touching the G RAID Shuttle device s connector Do not block any of the enclosure s ventilation slots Always lift the G RAID Shuttle device by its top handle using another hand under its base to steady it if needed Do not remove damage or cover any device labels Ensure the G RAID Shuttle device does not exceed maximum operating temperature Exercise caution when handling a G RAID Shuttle ...

Page 7: ...375 G RAID Shuttle SSD https support en sandiskprofessional com app products product detail p 2378 SYSTEM REQUIREMENTS G RAID Shuttle supports the following operating systems macOS 10 15 Windows 10 via reformat For maximum performance the G RAID Shuttles come in RAID 5 out of the box and supports RAID 0 1 1E 5 6 10 50 60 and JBOD to provide a versatile and flexible storage solution INSTALLING G RA...

Page 8: ...ick the Continue button to proceed 4 The software license agreement will appear Read the statement and click Continue to proceed 5 Click Agree if you agree to the terms of the license To read the license click Read License Choose Disagree if you do not agree with the terms This will terminate the installation procedure 6 Click Install to begin the installation process 7 The G RAID Shuttle Software...

Page 9: ...RAID 0 1 1E 5 10 and JBOD for Shuttle 4 and RAID 0 1 1E 5 10 50 and JBOD for SSD For an explanation of these RAID levels see RAID Levels in the Support Chapter 6 G RAID SHUTTLE 4 AND G RAID SHUTTLE SSD Front Panel G RAID Shuttle 4 Refer to the illustration 3 1 below 1 Removable Disk Drives 2 Drive Module Power Activity LED 3 LED Indicator G RAID Shuttle Hardware G RAID Shuttle 4 8 SSD User Manual ...

Page 10: ...Front Panel G RAID Shuttle SSD Refer to the illustration 3 2 below 1 Removable Disk Drives 2 Drive Module Power Activity LED 3 LED Indicator G RAID Shuttle Hardware G RAID Shuttle 4 8 SSD User Manual 6 ...

Page 11: ...anel Refer to the illustration 3 3 below 1 Smart Cooling Fans 2 Alarm Mute Button 3 Thunderbolt 3 Ports 4 Power Button 5 Kensington Slot 6 AC Input G RAID Shuttle Hardware G RAID Shuttle 4 8 SSD User Manual 7 ...

Page 12: ...G RAID SHUTTLE 8 Front Panel Refer to the illustration 3 4 below 1 Removable Disk Drives 2 Drive Module Power Activity LED 3 LED Indicator G RAID Shuttle Hardware G RAID Shuttle 4 8 SSD User Manual 8 ...

Page 13: ...ormal operation each G RAID HDD or SSD module has an LED that glows blue indicating a connection to the RAID controller The LED will flash when the drive is being accessed WARNING LED AND ALARMS The G RAID Shuttle enclosures integrate an audible alarm or buzzer that will sound when any of the following conditions exist G RAID Shuttle Hardware G RAID Shuttle 4 8 SSD User Manual 9 ...

Page 14: ...r for daisy chaining up to 5 additional devices keeping you connected to multiple drives 4K displays and more through a single connection to your computer To daisy chain multiple Thunderbolt devices to your G RAID Shuttle follow these steps 1 Use a Thunderbolt 3 cable to connect one of the Thunderbolt ports on the back of your computer to the Thunderbolt port marked with a computer icon on your G ...

Page 15: ...s the following icons on the top toolbar Dashboard Displays the Dashboard and overview Wizard Displays the Wizard options for quickly setting up RAID arrays Physical Drive Displays the physical drive list settings and functions Disk Array Displays menu for monitoring managing and creating disk arrays Logical Drive Displays the logical drive list settings and functions System Information Displays G...

Page 16: ...e performance it is a good idea to keep your G RAID Shuttle firmware up to date Download the latest firmware from the SanDisk Professional support website at https support en sandiskprofessional com and save the firmware file on your computer Note that after the update process completes you will need to restart your computer for the changes to take effect To update the controller firmware 1 From t...

Page 17: ...nable PDM Uncheck to disable on this array 4 In the Select Physical Drives diagram click drives to add them to your array The drive carriers turn blue when you click them The physical drives ID numbers will appear in the field below the diagram 5 When you have finished your settings and chocies click Submit The new array will appear in the list If you are done creating disk arrays click Finish To ...

Page 18: ... remains you can create an additional logical drive G RAID Shuttle 8 supports up to 32 logical drives 6 When finished click Submit The new logical drives s will appear in the logical drive list The new Volume will appear on the desktop CREATING A DISK ARRAY AND LOGICAL DRIVE WITH THE WIZARD The G RAID Software Utility includes a Wizard to help you set up a disk array logical drives and spare drive...

Page 19: ... used 4 In the Number of Logical Drives field type the number of logical drives you want to make from this disk array 5 From the Application Type drop down menu choose an application that best describes your intended use for the logical drives 6 Click the Next button to continue The Summary dialog box will appear with information about the disk arrays logical drives andspare drives you are about t...

Page 20: ... size 64 KB 128 KB 256 KB 512 KB and 1 MB are available Choose a Sector size 512 B 1 KB 2 KB and 4 KB are available Choose a Read Cache Policy The choices are Read Cache Read Ahead cache and None Choose a Write cache Policy The choices are WriteThru and WriteBack WriteBack requires a ReadCache or Read Ahead Read Cache Policy If you want the Utility to format your logical drives leave the Format bo...

Page 21: ... spare drive of adequate capacity you must replace the failed drive with an unconfigured physical drive then perform a Manual Rebuild On the carrier with the failed drive the drive power status LED will be red Performing A Manual Rebuild To perform a manual rebuild 1 Click on the Background Activities icon 2 Mouse over Rebuild then click Start 3 From the Source Physical Drive drop down menu choose...

Page 22: ...aced as soon as possible to avoid data loss IDENTIFYING AND REPLACING FAILED A DRIVE 1 Launch the G RAID Software Utility 2 Select the Physical Drive 3 The Physical Drive List will show all of the drives and next to its name the status will indicate Dead 4 Right click on the failed drive and select Locate WARNING Make absolutely sure that you remove the correct drive as indicated in the steps belo...

Page 23: ...rotecting your valuable data with optimal efficiency NOTE Replacement and or extra G RAID Shuttle HDD and SSD modules are available for purchase online at https www westerndigital com brand sandisk professional Replacing a Bad Drive G RAID Shuttle 4 8 SSD User Manual 19 ...

Page 24: ...l List of other devices attached to your computer COMMON RAID LEVELS RAID Level Description Advantage Disadvantage Ideal for 0 Disk striping Offers the highest performance and a 100 of total available storage capacity No fault tolerance failure of one drive in the array results in complete data loss Content creation applications requiring highest performance and storage capacity 1 Mirroring Maximu...

Page 25: ...striping improves performance Usable storage space is 50 of total available capacity Content Backup and Content creation applications with data protection JBOD Just a bunch of disks Each drive can be accessed as an individual volume Usable storage capacity is 100 of total available storage No fault tolerance Audio applications Support G RAID Shuttle 4 8 SSD User Manual 21 ...

Page 26: ...dispose of the SanDisk Professional device with unsorted waste Improper disposal may be harmful to the environment and human health Please refer to your local waste authority for information on return and collection systems in your area OBTAINING SERVICE SanDisk Professional values your business and always attempts to provide you the very best of service Should you encounter any problem please giv...

Page 27: ...ent product and if unable to repair or replace the product will refund the purchase price The full terms of SanDisk Professional s warranty and warranty period are available at www sandisk com wug Warrantor Details Western Digital Technologies Inc 951 SanDisk Drive Milpitas CA 95035 U S A Tel 1 800 275 4932 US local toll free or 1 310 449 4599 US How to make a warranty claim Before you return the ...

Page 28: ...d and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or m...

Page 29: ... einschließlich der Richtlinie 2014 30 EU zur elektromagnetischen Verträglichkeit der Niederspannungsrichtlinie 2014 35 EU und der Richtlinie 2011 65 EU zur Beschränkung der Verwendung von gefährlichen Stoffen sowie der Abänderung durch die Richtlinie EU 2015 863 Den vollständigen Text der EU Konformitätserklärung finden Sie unter der folgenden Internetadresse http www wdc com products EUDoC Geprü...

Page 30: ...о изделие Следующие два цифры означают финансовый год Western Digital когда было произведено изделие Буква означает страну где оно было произведено A Малайзия B Таиланд C Китай D США H Венгрия E Бразилия Настоящее изделие соответствует требованиям технических регламентов Евразийского экономического союза ТР ТС 004 2011 ТР ТС 020 2011 ТР ЕАЭС 037 2016 Regulatory Compliance China Regulatory Complian...

Page 31: ...Important Information G RAID Shuttle 4 8 SSD User Manual 27 ...

Page 32: ...Service 22 P precautions handling 2 precautions safety 1 R RAID levels 20 rear panel G RAID Shuttl 8 9 rear panel G RAID Shuttle 4 7 rear panel G RAID Shuttle SSD 7 rebuilding a disk array 17 Regulatory Compliance Austria 25 Regulatory Compliance CE 25 Regulatory Compliance China 26 Regulatory Compliance FCC 24 Regulatory Compliance Japan 25 Regulatory Compliance Korea 25 Regulatory Compliance Rus...

Page 33: ...Windows is a registered trademark or trademark of Microsoft Corporation in the US and or other countries Other trademarks are the property of their respective owners Pictures shown may vary from actual products Product specifications subject to change without notice As used for storage capacity 1TB one trillion bytes Actual user capacity may be less depending on operating environment and RAID conf...

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