Samsung WW CGC Series User Manual Download Page 2

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English

Contents

Safety information

What you need to know about the safety instructions

Important safety symbols

Important safety precautions

Critical installation warnings

Installation cautions

Critical usage warnings

Usage cautions

Critical cleaning warnings

Instructions about the WEEE

Ecodesign 13

Installation

What’s included

Installation requirements

Step-by-step installation

Before you start

Initial settings

Laundry guidelines

Detergent recommendation

Detergent drawer guidelines

Operations

Control panel

Simple steps to start

Cycle overview

Settings 43
Special features

SmartThings 45
Open Source Announcement

Maintenance

DRUM CLEAN / DRUM CLEAN+

Emergency drain

Cleaning 49
Recovery from freezing

Care against an extended time of disuse

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Summary of Contents for WW CGC Series

Page 1: ...Washing Machine Usermanual WW CGC WW DG5 Untitled 16 1 2024 01 05 12 28 13...

Page 2: ...llation 14 What s included 14 Installation requirements 16 Step by step installation 18 Before you start 28 Initial settings 28 Laundry guidelines 28 Detergent recommendation 32 Detergent drawerguidel...

Page 3: ...cifications 59 Fabric care chart 59 Protecting the environment 61 Spare parts guarantee 61 Specification sheet 62 EPREL information 64 Indicative information According to EU 2019 2023 64 Contact infor...

Page 4: ...the following operating instructions covervarious models the characteristics of yourwashing machine may differslightly from those described in this manual and not all warning signs may be applicable I...

Page 5: ...years and above and personswith reduced physical sensoryor mental capabilities orlack of experience and knowledge if theyhave been given supervision orinstruction concerning use of the appliance in a...

Page 6: ...dential type environments bed and breakfast type environments areas forcommunal use in blocks of flats orin launderettes Critical installationwarnings WARNING The installation of this appliance must b...

Page 7: ...nce with local and national regulations Do not install this appliance neara heaterorany inflammable material Do not install this appliance in a humid oily ordusty location orin a location exposed to d...

Page 8: ...gewarnings WARNING If the appliance is flooded turn off the water powersupplies immediately and contact yournearest service centre Do not touch the powerplug with wet hands Failure to do so may result...

Page 9: ...appliance yourself Do not use a fuse such as copper steel wire etc otherthan a standard fuse When the appliance needs to be repaired orreinstalled contact yournearest service centre Failure to do so m...

Page 10: ...he doororthe dooris not completely closed it may cause a water leak Open the watertap and check if the watersupply hose connectoris firmly tightened and that there is no waterleak before using the app...

Page 11: ...lass This may result in burns Do not insert yourhand into the detergent drawer This may result in injury as yourhand may be caught by the detergent input device Remove the liquid detergent guide appli...

Page 12: ...he appliance Do not wash clothing with large buckles buttons orotherheavy metal objects Sort the laundry by colouron the basis of its colorfastness and select the recommended cycle water temperature a...

Page 13: ...fice fordetails of where and how they can take these items forenvironmentally safe recycling Business users should contact theirsupplierand check the terms and conditions of the purchase contract This...

Page 14: ...included in the product package If you have a problem with the washing machine orthe parts contact a local Samsung customercentre orthe retailer 01 02 12 11 10 09 03 04 06 08 07 05 01 Release lever 02...

Page 15: ...ps depends on the model Hose guide Forhanging the drain hose in the drainpipe orwash basin Cold Hot waterhose Forsupplying waterto the washing machine Hot waterhoses is forapplicable models only Liqui...

Page 16: ...ay cause electric shock Watersupply A properwaterpressure forthis washing machine is between 50 kPa and1000 kPa Waterpressure less than 50 kPa may cause the watervalve not to close completely Or it ma...

Page 17: ...install the washing machine in areas where watermay freeze as the washing machine always retains some waterin its watervalves pumps and orhoses Frozen waterleft in the connection parts may cause dama...

Page 18: ...ackaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach To avoid injury coverthe holes with bolt caps afterremoving the ship...

Page 19: ...Adjust the levelling feet 1 Gently slide the washing machine into position Excessive force may damage the levelling feet 2 Level the washing machine by manually adjusting the levelling feet 3 When le...

Page 20: ...the powercord CAUTION Make sure all the levelling feet are seating on the floorsurface to avoid the washing machine from moving orgenerating noise due to vibration Then check if the washing machine i...

Page 21: ...lve on the back of the washing machine Turn the hose clockwise to tighten 3 Open the watertap and check if there are any leaks around the connection areas If there are waterleaks repeat the steps abov...

Page 22: ...rtap A B 1 Remove the adaptor A from the waterhose B 2 Use a Phillips screwdriverto loosen fourscrews on the adaptor C 3 Hold the adaptorand turn part C in the arrow direction to loosen it by 5 mm C 4...

Page 23: ...connecting the waterhose to the adaptor check if it is connected properly by pulling the water hose downwards Use a populartype of watertaps If the tap is square shaped ortoo big remove the spacerring...

Page 24: ...to the watertap and then connect the waterhose Aqua hose applicable models only A The aqua hose alerts users of a risk of waterleaks It senses the waterflow and turns red on the centre indicator A in...

Page 25: ...ge In a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe To ensure the drain hose stays in position use the plastic hose guide provide...

Page 26: ...hat the end of the hose is at least 60 cm above the ground 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it CAUTION Do not put the drain hose in places...

Page 27: ...aker Then press Power to turn on the washing machine A NOTE Doorlatch lever A is originally designed to be loose a little because it may make the doorlatch be inserted into the doormore easily NOTE If...

Page 28: ...the drum rotation may differdepending on the model 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready foruse L...

Page 29: ...e door Place them inside a fine laundry net Do not wash the laundry net by itself without otherlaundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP...

Page 30: ...the weight of the laundry the degree of soiling and the hardness of the waterin yourlocal area If you are not sure about the waterhardness contact a local waterauthority Do not use detergent that ten...

Page 31: ...he capsule in the bottom of the empty drum towards the rear 2 Put the laundry in the drum on top of the capsule CAUTION Forcycles using cold waterorcycles that complete in less than one hour it is rec...

Page 32: ...etergent only Cycle Detergent Temp C Universal Delicates and woollens Specialist ECO 40 60 40 60 COTTON Cold 90 SYNTHETICS Cold 60 HYGIENE STEAM Cold 90 QUICKWASH 15 Cold 40 MIXED LOAD WW CGC models o...

Page 33: ...with the model CAUTION Do not open the detergent drawerwhile the washing machine is operating Do not use the following types of detergent Tablet orcapsule types Ball ornet types To prevent the compar...

Page 34: ...o the main wash compartment as instructed orrecommended by the manufacturer To use liquid detergent see page 35 Do not exceed the max line A when adding detergent A 3 Apply fabric softenerto the softe...

Page 35: ...A First insert the provided liquid detergent guide in the main wash compartment Then apply liquid detergent to the guide below the marked max line A NOTE Do not exceed the max line A in the liquid det...

Page 36: ...may differfrom the estimated time initially displayed on the control panel upon cycle selection 03 DelayEnd Delay End lets you set the end time of the current cycle Based on your settings the start t...

Page 37: ...mute the sound hold down Intensive for3 seconds To unmute the sound hold down again for3 seconds 09 EasyIron Press to prepare yourlaundry so that it can be easily ironed by reducing the wrinkles duri...

Page 38: ...Press Start Pause To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start the new cycle Add Garments To add laundry aft...

Page 39: ...HETICS Forfabrics that are made of polyester diolen trevira polyamide perlon nylon orthe like 4 0 HYGIENE STEAM Cotton and linen fabric which have been in direct contact with the skin e g underwear Fo...

Page 40: ...ss than 20 g of detergent Using more than 20 g of detergent may leave detergent residue Forliquid detergent use a maximum of 20 ml of liquid detergent 2 0 MIXED LOAD WW CGC models only Formixed load c...

Page 41: ...tc Forbest results wash only1 type of bedding 2 0 NOTE Loading the household washing machine orthe household washer dryerup to the capacity indicated by the manufacturerforthe respective programmes wi...

Page 42: ...ou can set the washing machine to finish yourwash automatically at a latertime choosing a delay of between1 to 24 hours in1 hourincrements The hourdisplayed indicates the time the wash will finish 1 S...

Page 43: ...hold down Temp and Spin simultaneously for3 seconds To release the Child Lock function hold down Temp and Spin simultaneously for3 seconds NOTE In the Child Lock state you must first release the Chil...

Page 44: ...tphone ortablet regardless of the powerstatus of the washing machine However the washing machine appears offline on the SmartThings app if the washing machine s Wi Fi is off Close the doorbefore start...

Page 45: ...ollow the instructions on the app You don t need a separate app to create youraccount NOTE If you have a Samsung account use the account to log in A registered Samsung smartphone ortablet user automat...

Page 46: ...he open source license information as related to this product This offeris valid to anyone in receipt of this information NOTE When Wi Fi is activated the energy consumption increases in comparison to...

Page 47: ...yourlocal waterhardness oradd a watersofteneradditive togetherwith the detergent DRUM CLEAN DRUM CLEAN reminder Depending on the model the DRUM CLEAN DRUM CLEAN reminderis eitheran icon oran LED Fori...

Page 48: ...pen TYPE 2 Push down the latch of the filtercover A to open B 3 Put an empty spacious containeraround the cover and stretch the emergency drain tube to the containerwhile holding the tube cap B C 4 Op...

Page 49: ...rhose from the back of the washing machine Coverthe hose with a cloth to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valve 5 Submerge the mesh filterdeeply in...

Page 50: ...inside the filteris unclogged 6 Reinsert the debris filter and turn the filterknob to the right NOTE Some debris filters feature a safety knob that is designed to prevent accidents by children To open...

Page 51: ...the drawercomponents in flowing waterusing a soft brush 4 Clean the drawerrecess using a bottle brush to remove detergent residues and limescale on the drawerrecess 5 Reinsert the release leverand th...

Page 52: ...he washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused foran extended time...

Page 53: ...ure Aftera cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient waterpressure Make sure the detergent is added to the centre of the detergent drawer...

Page 54: ...of clothing needs washing such as a bathrobe orpairof jeans the final spin result might be unsatisfactory and an Ub check message will be shown in the display The doordoes not open Press ortap Start...

Page 55: ...taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush waterlines Make sure the waterheateris set to supply a minimum120 F 49 C hot waterat th...

Page 56: ...ragm Dry the washing machine interioraftera cycle has finished No bubbles are seen Bubble models only Overloading may screen bubbles Severely contaminated laundry may not generate bubbles Increased ti...

Page 57: ...h some cycles 5C Wateris not draining Make sure the drain hose is not frozen orclogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris filteras it ma...

Page 58: ...d sub PBAs Try poweroff and restarting the cycle If the information code remains contact a customerservice centre 0 The machine does not turn off automatically afterthe last spinning process and the 0...

Page 59: ...ash 30 C mild wash 30 C very mild wash Hand wash Do not wash NOTE The numbers in the wash tub specify the maximum washing temperatures in degrees celsius which must not be exceeded Bleaching Any bleac...

Page 60: ...onal dry cleaning in perchloroethylene and or hydrocarbons heavy benzines with gentle process Professional dry cleaning in hydrocarbons heavy benzines with normal process Professional dry cleaning in...

Page 61: ...s instructions Use stain removal products and bleaches before the wash cycle onlywhen necessary Save waterand electricity by onlywashing full loads the exact amount depends upon the program used Spare...

Page 62: ...machine Model name WW9 CGC WW8 CGC Dimensions A Width 600 mm B Height 850 mm C Depth 575 mm D 630 mm E 1080 mm Waterpressure 50 1000 kPa Net weight 65 0 kg Maximum load capacity Washing and spinning 9...

Page 63: ...um load capacity Washing and spinning 11 0 kg Power consumption Washing and heating AC 220 240 V 50 Hz 1900 2300 W Spin revolutions 1400 RPM NOTE The design and specifications are subject to change wi...

Page 64: ...132 0 60 50 0 1400 COTTON 60 C Bubble Soak 11 3 02 2 170 147 0 60 50 0 1400 SYNTHETICS 40 C 4 2 59 0 735 58 0 40 33 0 1200 QUICKWASH 15 Cold 2 0 15 0 015 41 0 15 105 0 800 WW9 CGC ECO 40 60 9 3 48 0...

Page 65: ...re indicative only The time values stated here may differfrom the actual values due to the influence of the water pressure hardness temperature type amount soiling level of the laundry type amount of...

Page 66: ...samsung com no support DENMARK 707 019 70 www samsung com dk support FINLAND 030 6227 515 www samsung com fi support SWEDEN 0771 400 300 www samsung com se support AUSTRIA 0800 72 67 864 0800 SAMSUNG...

Page 67: ...ung com ro support ITALIA 800 SAMSUNG 800 7267864 www samsung com it support CYPRUS 8009 4000 only from landline toll free www samsung com gr support GREECE 80111 SAMSUNG 80111 726 7864 from mobile an...

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