Troubleshooting
English
56
Problem
Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check if there is something stuck between the door and the diaphragm.
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If there is something stuck between the door and the diaphragm, it
may cause a leak or damage to the diaphragm.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubble models only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
Increased time of
washing
• The actual washing time may differ from the estimated time initially
displayed on the control panel upon cycle selection.
• If a problem persists, contact a service center. The number of the service center is on the label attached
to the product.
• Samsung is not liable for any damage to the product, any injury, or any other product safety issue
caused by a repair which does not follow the instructions in these Repair Guides. Any damage to the
product caused by an attempted repair (by anyone other than a Samsung certified service provider) will
also not be covered by the warranty.
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2024-01-05 12:28:28
