Troubleshooting
English
58
Code
Action
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
0
The machine does not turn off automatically after the last spinning process, and
the "
0
" message remains.
• The machine operates normally without running the
DRUM CLEAN
cycle.
However, it is recommended to run the cycle for hygienic purposes.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an
“
Ub
” check message will be shown in the display.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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2024-01-05 12:28:29