background image

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,

remove the Display Adapter in the "Control Panel 

 System 

 Device Administrator" and

then reboot the computer to reinstall the adapter (video) driver.

 Note

If problems repeatedly occur, contact an authorized service center.

Q & A

Q:

How can I change the frequency?

A:

The frequency can be changed by reconfiguring the video card.

A:

Note that video card support can vary, depending on the version of the driver used.

(Refer to the computer or the video card manual for details.)

Q:

How can I adjusts the resolution?

A:

Windows XP:

Set the resolution in the Control Panel 

 Appearance and Themes 

 Display 

 Set-

tings.

A:

Windows ME/2000:

Set the resolution in the Control Panel 

 Display 

 Settings.

* Contact the video card manufacturer for details.

Q:

How can I set the Power Saving function?

A:

Windows XP:

Set the resolution in the Control Panel 

 Appearance and Themes 

 Display 

 Screen

Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer

Manual).

A:

Windows ME/2000:

Set the resolution at the Control Panel 

 Display 

 Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer

Manual).

Q:

How can I clean the outer case/LCD Panel?

A:

Disconnect the power cord and then clean the monitor with a soft cloth, using either a

cleaning solution or plain water.

Do not leave any detergent or scratches on the case. Do not let any water enter the

monitor.

 Note

Before calling for assistance, check the information in this section to see if you can remedy

any problems yourself. If you do need assistance, please call the phone number on the In-

formation section or contact your dealer.

Troubleshooting

Summary of Contents for SyncMaster 2494HM

Page 1: ...SyncMaster 2494HS 2494HM LCD Monitor User Manual...

Page 2: ...ot touch Ground to prevent an electric shock Power When not used for extended period of time set your computer to DPM If using screen saver set it to active screen mode The images here are for referen...

Page 3: ...the provided power cord of another product Otherwise this may result in fire or electric shock Installation Be sure to contact an authorized Service Center when installing your monitor in a location w...

Page 4: ...cause personal injury Make sure to install the specified wall mount Install your product in a well ventilated location Ensure that there is a clearance of more than 10 cm from the wall Otherwise it m...

Page 5: ...cified cloth adding only a little water As the product may be scratched if there is any foreign material on the cloth make sure to shake it thoroughly before using it When cleaning the product do not...

Page 6: ...perature Do not place any containers containing water vases flower pots medicines as well as any metal on the product If water or a foreign material enters the product disconnect the power cord and co...

Page 7: ...k or fire Ensure that children do not hang onto the product or climb up onto the product The product may fall and cause personal injury or death If you do not use the product for a long period of time...

Page 8: ...in personal injury as your hand or fingers may become caught Also if you tilt the product too far it may fall and cause personal injury Do not install the product in a location low enough for children...

Page 9: ...e your arms perpendicular to your sides and allow your arms to be level with the back of the hand Keep your elbow at 90 degrees Keep your knees at greater than 90 degrees and keep your heels firmly on...

Page 10: ...wing items are included with your monitor If any items are missing contact your dealer Contact a local dealer to buy optional items Unpacking Type 1 Monitor and HAS stand Type 2 Monitor and HAS USB st...

Page 11: ...d as Simple Stand does not support Pivot function List of Parts Quick Setup Guide Warranty Card Not available in all loca tions User s Guide D Sub Cable Power Cord Option USB Cable Cable holding ring...

Page 12: ...disappear after 40 seconds Turn the power button off and on It will be displayed again It can be displayed up to three 3 times Make sure to adjust the resolution of your PC before reaching the maximum...

Page 13: ...the input mode a message appears in the upper left of the screen displaying the current mode analog or digital input signal Note If you select the digital mode you must connect your monitor to the gra...

Page 14: ...POWER port on the back of the product HDMI IN DVI IN HDCP RGB IN HDMI IN Connect the HDMI IN terminal at the back of your product to the HDMI terminal of your digital output device using a HDMI cable...

Page 15: ...Upstream Ca ble to the PC Make sure to use the USB cable supplied with this product to connect the product s UP port and your computer s USB port Kensington Lock Kensington Lock The Kensington Lock is...

Page 16: ...opper Only ap plied to HAS or HAS USB type stand Remove the fixing pin on the stand to lift the product up and down Note See Connecting Cables for further information regarding cable connections Packa...

Page 17: ...imple stand Type 4 Monitor and Simple USB stand Note MagicRotation program can not be provided as Simple Stand does not support Pivot function List of Parts Quick Setup Guide Warranty Card Not availab...

Page 18: ...y polished black products as a product feature Your Monitor Initial Settings Select the language using the up or down key The displayed content will disappear after 40 seconds Turn the power button of...

Page 19: ...ized key for a required function via Setup Customized Key Volume button When OSD is not on the screen push the button to adjust volume Click here to see an animation clip Adjust buttons Adjust items i...

Page 20: ...cator This light is lit when operating normally and blinks once when your ad justments are saved Note See PowerSaver described in the manual for further information regarding power saving functions Fo...

Page 21: ...DVI IN HDCP port on the back of your product RGB IN Connect the RGB IN terminal at the back of your product to your computer AUDIO IN AUDIO OUT AUDIO IN Connect the audio cable for your product to th...

Page 22: ...rom the illustra tion depending on the manufacturer Refer to the manual provided with the Kensington Lock for proper use The locking device has to be purchased separately Note The location of the Kens...

Page 23: ...Note See Connecting Cables for further information regarding cable connections Introduction...

Page 24: ...tor on the video card Connect the DVI Cable to the DVI IN HDCP Port on the back of your Monitor DVI IN HDCP Connected to a Macintosh Connect the monitor to the Macintosh computer using the D sub con n...

Page 25: ...a digital output device to the HDMI IN terminal of the monitor using a DVI to HDMI cable 2 Connect the red and white jacks of an stereo cable to the same colored audio output terminals of the digital...

Page 26: ...each port 2 5 W Max each port 2 5 W Max each port 1 Connect the UP port of the monitor and the USB port of the computer with the USB cable Note To use DOWN port you have to connect the UP Upstream Ca...

Page 27: ...purchase of the cable and external devices ask the service center of the cor responding product The company is not liable for problems or damages to an external device caused by using an unauthorized...

Page 28: ...monitor screen may come into contact with the floor and become damaged Swivel stand Using You can swivel the monitor left and right at an angle of 350 to set the monitor lengthwise The rubber under th...

Page 29: ...5 backward for the most comfortable viewing angle Simple stand Simple USB stand Using You can adjust the tilt angle within a range of 0 forward to 23 backward for the most comfortable viewing angle At...

Page 30: ...ur screws that came with the arm type base wall mount hanger or other base Do not use screws longer than the standard dimension as they may dam age the inside of the Monitor For wall mounts that do no...

Page 31: ...rds Connecting Cables Connect the power cord for your monitor to the POWER IN port on the back of the monitor Plug the power cord for the monitor into a nearby outlet Use a connection appropriate for...

Page 32: ...onitor and DVD or the device connected to the digital output terminal Select HDMI using the SOURCE button Connecting Using a DVI to HDMI Cable 1 Connect the DVI output terminal of a digital output dev...

Page 33: ...necting them to the PC The USB port of the monitor supports High Speed Certified USB 2 0 High speed Full speed Low speed Data Rate 480 Mbps 12 Mbps 1 5 Mbps Power Consump tion 2 5 W Max each port 2 5...

Page 34: ...a computer Note When connecting a device to the DOWN port of the monitor connect the device using a cable appropriate to the device For the purchase of the cable and external devices ask the service...

Page 35: ...S USB Stand Stand Stopper Note When rotating the monitor screen you should lift it to the maximum height of the stand and then lean the top backwards Otherwise the corners of the monitor screen may co...

Page 36: ...tor the power cord of cable can be destroyed Tilt angle HAS Stand HAS USB Stand Using You can adjust the tilt angle within a range of 5 forward to 25 backward for the most comfortable viewing angle Si...

Page 37: ...ur screws that came with the arm type base wall mount hanger or other base Do not use screws longer than the standard dimension as they may dam age the inside of the Monitor For wall mounts that do no...

Page 38: ...t the monitor on a wall you should purchase the wall mounting kit that allows you to mount the monitor at least 10 cm away from the wall surface Contact the nearest Samsung Service Center for more inf...

Page 39: ...oper ating system you have Prepare a blank disk and download the driver program file at the Internet web site shown here Internet web site http www samsung com Installing the Monitor Driver Automatic...

Page 40: ...osoft Windows Vista Operating System 1 Insert your Manual CD into your CD ROM drive 2 Click Start and Control Panel Then double click on Appearance and Personal ization 3 Click Personalization and the...

Page 41: ...your system The certified driver will be posted on Samsung Monitor homepage 6 Click Update Driver in the Driver tab 7 Check the Browse my computer for driver software checkbox and click Let me pick f...

Page 42: ...that matches your monitor from the list of monitor models on the screen and click Next 10 Click Close Close OK OK on the following screens displayed in sequence Microsoft Windows XP Operating System...

Page 43: ...Click Display icon and choose the Settings tab then click Advanced 4 Click the Properties button on the Monitor tab and select Driver tab 5 Click Update Driver and select Install from a list or then c...

Page 44: ...owing message window then click the Continue Anyway button Then click OK button Note This monitor driver is under certifying MS logo and this installation doesn t damage your system The certified driv...

Page 45: ...n is active click the Properties button then follow next steps continually 5 Click Driver and then click on Update Driver then click on the Next button 6 Choose Display a list of the known drivers for...

Page 46: ...utton if you see the screen working normally after clicking Test If the screen is not normal change to a different mode lower mode of resolution colors or frequency Note If there is no Mode at All Dis...

Page 47: ...to Help F1 in the software program How to install the Natural Color software Insert the CD included with the Samsung monitor into the CD ROM Drive Then the initial screen of the program Natural Color...

Page 48: ...ktop Double click the icon to start the program MagicTune execution icon may not appear depending on specification of com puter system or monitor If that happens press F5 Key Installation Problems Mag...

Page 49: ...s in Full Screen Mode will not function as per the orientation mode selected 90 180 270 5 Dual is not supported in Windows 98 ME NT 4 0 6 MagicRotation does not provide support for 24 bits per pixel B...

Page 50: ...all Complete dialog box appears 7 After uninstall restart the system to complete the uninstallation Note Visit the AutoRotation website for technical support for AutoRotation FAQs questions and answer...

Page 51: ...network environment System Requirements OS Windows 2000 Windows XP Home Edition Windows XP Professional Windows Vista It is recommended using MultiScreen in Windows 2000 or later Hardware 32 MB Memory...

Page 52: ...lf adjust to the incoming Analog signal The values of Fine Coarse and Position are adjusted automatically Available in Analog mode only If auto adjustment does not work properly press AUTO button agai...

Page 53: ...rrent states of settings or prevent others from adjusting the current settings Lock Hold down the MENU button for more than five 5 seconds to activate the OSD ad justment lock function Unlock Hold dow...

Page 54: ...stomize key assignment for the Custom button according to your preferences To view the operating screen displayed when pressing the button after configuring the customized key for a function click the...

Page 55: ...e When OSD is not on the screen push the button to adjust volume SOURCE Selects the video signal while the OSD is off OSD Function Picture Brightness Contrast MagicBright Picture Mode Adjusting the Mo...

Page 56: ...lay Time Setup Reset Customized Key Off Timer Auto Source Image Size AV Mode HDMI Black Level Information Picture Brightness Not available in MagicBright mode of Dynamic Contrast You can use the on sc...

Page 57: ...is a new feature providing optimum viewing environment depending on the con tents of the image you are watching Currently seven different modes are available Cus tom Text Internet Game Sport Movie an...

Page 58: ...or watching motion pictures such as a sport Movie For watching motion pictures such as a DVD or Video CD Dynamic Contrast Dynamic Contrast automatically detects the distribution of the visual signal a...

Page 59: ...es Note It can only be selected if an external input is connected to the HDMI terminal and the AV Mode is set to On MENU MENU Color Not available in MagicBright mode of Dynamic Contrast MagicColor Mag...

Page 60: ...id natural color with clearness MENU MENU Color Tone The tone of the color can be changed and one of four modes can be selected Cool Makes whites bluish Normal Keeps whites white Warm Makes whites red...

Page 61: ...dividual Red Green Blue color balance MENU MENU Color Effect You can change the overall mood by changing the screen colors Off This applies an achromatic color to the screen to adjust the screen effec...

Page 62: ...black and white screen Aqua This applies the aqua color effect to a black and white screen Sepia This applies the Sepia color effect to a black and white screen MENU MENU Gamma Gamma correction change...

Page 63: ...es noise such as vertical stripes Coarse adjustment may move the screen image area You may relocate it to the center using the horizontal control menu Available in Analog mode only MENU MENU Fine Adju...

Page 64: ...izontal stripes If the noise persists even after Fine tuning repeat it after adjusting the frequency clock speed Available in Analog mode only MENU MENU Sharpness Changes the clearance of image MENU M...

Page 65: ...rizontal position of the monitor s entire display Available in Analog mode only MENU MENU V Position Changes the vertical position of the monitor s entire display Available in Analog mode only MENU ME...

Page 66: ...OSD Language You can choose one of nine languages Note The language chosen affects only the language of the OSD It has no effect on any software running on the computer MENU MENU Adjusting the Monitor...

Page 67: ...u can change the horizontal position where the OSD menu appears on your monitor MENU MENU V Position You can change the vertical position where the OSD menu appears on your monitor MENU MENU Adjusting...

Page 68: ...background of the OSD Off On MENU MENU Display Time The menu will be automatically turned off if no adjustments are made for a certain time period You can set the amount of time the menu will wait be...

Page 69: ...5 sec 10 sec 20 sec 200 sec MENU MENU Setup Reset Reverts the product settings to factory defaults No Yes MENU MENU Adjusting the Monitor...

Page 70: ...Key You can specify a function which will be activated when the Customized Key is pressed MENU MENU Off Timer The monitors will turn off automatically at the specified time Off On MENU MENU Adjusting...

Page 71: ...rce Select Auto Source for the monitor to automatically select the signal source Auto Manual MENU MENU Image Size PC Mode You can change the size of the screen displayed on your monitor Adjusting the...

Page 72: ...s the picture to 4 3 normal mode Wide Enlarges the aspect ratio of the picture to fit the entire screen Just Scan Use the function to see the full image without any cutoff when HDMI DVI 720p 1080i 108...

Page 73: ...screen when a 480P 576P 720P 1080i or 1080P video signal is input in HDMI DVI mode Set to Off when connected to a PC Set to On when connected to an AV device If not set to On the screen may not be dis...

Page 74: ...uch as an increase in the black level a low contrast or discoloration etc depending on the external device connected In this case adjust the screen quality of your TV by configuring the HDMI black lev...

Page 75: ...MENU MENU Adjusting the Monitor...

Page 76: ...nitor If your monitor screen remains blank after using the previous procedure check your video controller and computer system your monitor is functioning properly Warning Messages If there is somethin...

Page 77: ...contact your dealer No images on the screen I cannot turn on the monitor Q Is the power cord connected properly A Check the power cord connection and supply Q Can you see Check Signal Cable on the scr...

Page 78: ...activate the monitor and restore the image on the screen Q Connected using the DVI cable A You may get a blank screen if you boot the system before you connect the DVI cable or disconnect and then re...

Page 79: ...16 colors shown on the screen The screen colors have changed after changing the video car Q Have the Windows colors been set properly A Windows XP Set the resolution at the Control Panel Appearance a...

Page 80: ...operly Q Have you changed your PC or video graphic card A Download the latest program The program can be downloaded http www sam sung com monitor magictune Q Did you install the program A Reboot the c...

Page 81: ...ttings Contact the video card manufacturer for details Q How can I set the Power Saving function A Windows XP Set the resolution in the Control Panel Appearance and Themes Display Screen Saver Set the...

Page 82: ...0 60 Hz RB Input Signal Terminated RGB Analog DVI Digital Visual Inter face HDMI 0 7 Vp p 5 Separate H V sync Composite TTL level V high 2 0 V V low 0 8 V Maximum Pixel Clock 164 MHz Power Supply AC 1...

Page 83: ...metimes or some black pixels may be seen This is not from bad quality and you can use it without any problems For example the number of TFT LCD sub pixels contained in this product are 6 220 800 Note...

Page 84: ...y kHz Vertical Fre quency Hz Pixel Clock MHz Sync Polarity H V VESA 640 x 480 31 469 59 940 25 175 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 1024 x 768 48 363 60 004...

Page 85: ...nter face HDMI 0 7 Vp p 5 separate H V sync Composite TTL level V high 2 0 V V low 0 8 V Maximum Pixel Clock 164 MHz Power Supply AC 100 240 V 10 50 60 Hz 3 Hz Signal Cable 15pin to 15pin D sub cable...

Page 86: ...ms For example the number of TFT LCD sub pixels contained in this product are 6 220 800 Note Design and specifications are subject to change without prior notice Class B Equipment Information Communic...

Page 87: ...ical Fre quency Hz Pixel Clock MHz Sync Polarity H V VESA 640 x 480 31 469 59 940 25 175 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 1024 x 768 48 363 60 004 65 000 VE...

Page 88: ...to polish Do not force the LCD area but rub softly If excessive force is applied you may stain it If you are not satisfied with the picture quality you can get better quality of picture by performing...

Page 89: ...the power off for 2 hours after 12 hours in use Use a Screen saver if possible Screen saver in one color or a moving image is recommended Set the Monitor to power off with the PC Display Properties Po...

Page 90: ...ccur when a LCD panel is operated under normal con ditions Normal conditions are defined as continuously changing video patterns When the LCD panel is operated for a long time with a fixed pattern ove...

Page 91: ...Our LCD Monitor satisfies ISO13406 2 Pixel fault Class II Information...

Page 92: ...www samsung com co COSTA RICA 0 800 507 7267 http www samsung com lat in ECUADOR 1 800 10 7267 http www samsung com lat in EL SALVADOR 800 6225 http www samsung com lat in GUATEMALA 1 800 299 0013 ht...

Page 93: ...7864 http www samsung com no POLAND 0 801 1SAMSUNG 172678 022 607 93 33 http www samsung com pl PORTUGAL 808 20 SAMSUNG 7267864 http www samsung com pt SLOVAKIA 0800 SAMSUNG 726 7864 http www samsung...

Page 94: ...ca SOUTH AFRICA 0860 SAMSUNG 726 7864 http www samsung com za TURKEY 444 77 11 http www samsung com tr U A E 800 SAMSUNG 726 7864 8000 4726 http www samsung com ae Terms Dot Pitch The image on a monit...

Page 95: ...rtical resolution Correct Disposal Correct Disposal of This Product Waste Electrical Electronic Equipment Europe only Applicable in the European Union and other Euro pean countries with separate colle...

Page 96: ...stered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of Video Electronics Standard Association the ENERGY STAR name and logo are registered trademarks of the U S Envir...

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