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XG2760
Display

User Guide

Model No. VS16485
P/N: XG2760

IMPORTANT: Please read this User Guide to obtain important information on 
installing and using your product in a safe manner, as well as registering your 
product for future service. Warranty information contained in this User Guide will 
describe your limited coverage from ViewSonic Corporation, which is also found on 

our web site at http://www.viewsonic.com in English, or in specific languages using 

the Regional selection box in the upper right corner of our website. “Antes de operar 
su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG2760

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...Quick Installation 14 2 5 Power On 15 2 6 Driver Installation Windows 10 Setup 15 3 Adjusting the Screen Image 17 3 1 Setting the Timing Mode 17 3 2 Using the Control Panel 18 4 OSD Menu Introduction 21 4 1 OSD Menu Tree 21 4 2 OSD Menu Explanation 26 5 Specifications 35 6 Troubleshooting 38 7 Cleaning and Maintenance 39 Safe Cleaning Practices 39 ...

Page 4: ...mity for European Countries 42 8 4 Declaration of RoHS2 Compliance 43 8 5 Indian Restriction of Hazardous Substances 45 8 6 Product Disposal at End of Product Life 45 9 Copyright Information 46 10 Service Information 47 Product Registration 47 Customer Service 48 Limited Warranty 51 Mexico Limited Warranty 56 ...

Page 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Page 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Page 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Page 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Page 9: ...5 2 1 Package Contents Your monitor package includes Monitor Power cord DP cable USB cable Quick Start Guide ...

Page 10: ...should include all I O connection options as well as the power input connector Expanded in 2 4 2 Kensington security slot Expanded in 2 3 section G 3 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section F for additional instructions 4 Speaker ...

Page 11: ...7 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 2 2 3 3 ...

Page 12: ...he Monitor s Height Push the top of the monitor downward until it is at the desired viewing height for use You can also pull the monitor back up to the desired viewing height for use This picture is for reference only ...

Page 13: ...ight stand in front of the monitor so it is centered in front of you The angle of the screen can be adjusted by moving the panel angling it forward or back for a flexible comfortable viewing experience Rear Side Front Side This picture is for reference only ...

Page 14: ...vot Feature 1 Lift raise the monitor as high as it can go max height 2 Adjust the monitor angling the top back and pull the bottom forward see the below picture for reference This picture is for reference only ...

Page 15: ...he monitor clockwise and counterclockwise see the below picture for reference 4 Finish the monitor installation by fully rotating the monitor 90 see the below picture for reference This picture is for reference only ...

Page 16: ...wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the appropriate l...

Page 17: ... located on the back side of the monitor For more information on installation and usage please visit the Kensington website at http www kensington com Below is an example of setting up the Kensington lock on a table for your reference This picture is for reference only ...

Page 18: ...splayPort out on the monitor to the DisplayPort or mini DP connector on the computer DisplayPort out is used for daisy chain connection Explained in section D 3 B Video and Audio Cable For a MAC with Thunderbolt output please connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connector on the rear o...

Page 19: ... ON the LCD Monitor then turn ON the computer This particular order LCD monitor before computer is important 2 6 Driver Installation Windows 10 Setup In order to install the driver first connect your monitor to your PC boot up your PC make sure to first turn on the monitor first and make sure your internet is available When the PC has finished booting up your PC should auto detect the monitor This...

Page 20: ...of your advanced settings XG2760 SERIES default XG2760 SERIES If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above again It is not imperative for your computer to detect the monitor for normal use but it is recommended If you encounter additional problems or have...

Page 21: ...tive resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer or video card manufacturer to obtain the latest driver For D Sub port Please run Auto Image Adjust OSD to fine tune image quality If necessary make small adjus...

Page 22: ...d adjust OSD for screen image adjustment The postition refer to section 2 2 Bezel OSD symbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light Blue ON Orange Power Saving Game Mode icon that allows users to choose which Game mode setting they would like to activate for monitor use ...

Page 23: ...on that is selected Scrolls through menu options and adjusts the monitor controls Symbol used to go back or revert back to the previously selected menu Information shortcut select button which gives users access to the information of the monitor currently in use Main menu icon that allows users to access the main menu Hold down the icon for a few seconds to turn off the main menu Left and right ic...

Page 24: ...setting in the setup menu 1 After pressing one of the squares you will see options appear for quick access Game Mode Exit 2 After the desired menu control is selected use the symbols to navigate and adjust the monitor to your specified preference Each menu function is explained in further detail in 4 2 OSD Explanation 3 To save the adjustments and exit press X until the OSD disappears ...

Page 25: ...w The OSD tree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below Startup Menu GameMode Gamer1 Gamer2 FPS1 FPS2 RTS MOBA Off Contrast Brightness Input Select HDMI DISPLAYPORT Menu See Next Page Exit OSD off ...

Page 26: ...rast Blue Light Filter Response Time Standard Advanced UltraFast Recall Game Gamer 1 ULMB On Off ULMB Pulse Width Dark boost Adaptive contrast Blue Light Filter Response Time Standard Advanced UltraFast Recall Gamer 2 ULMB On Off ULMB Pulse Width Dark boost Adaptive contrast Blue Light Filter Response Time Standard Advanced UltraFast Recall ...

Page 27: ...Movie Web Color Adjust Contrast Brightness Saturation 6 axis Color Red Green Blue Cyan Magenta Yellow Color Temperature sRGB Cool Native Warm User Color Gain R Gain G Gain B Gain Input Range Auto Full Range Limited Range Gamma 1 8 2 2 2 2 4 2 6 ...

Page 28: ...een Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice On Off Information OSD Timeout 10 120 5 OSD Background On Off Power Indicator On Off Standby Charger On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ...

Page 29: ...25 Menu Setup Menu Deep Sleep HDMI Deep Sleep On Off DisplayPort Deep Sleep On Off ECO Mode Standard Optimize Conserve Memory Recall ...

Page 30: ... more than one source Auto image adjust Automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value Advanced DCR Advanced DCR technology automatically detects the imag...

Page 31: ...eeSync enabled monitor NOTE 1 It would usually not work under still image reliability test conditions Under those conditions the phenomenon such as image sticker and flicker could occur on the screen Each FreeSync monitor range varies depending on model Please refer to the monitor s specifications section 5 for your monitor s range B Black stabilization ViewSonic s Black stabilization provides hei...

Page 32: ...ce Explanation sRGB Standard color space used for the windows system digital cameras and the Internet EBU EBU color space used for NTSC EBU PAL SECOM TV Domain NATIVE Native is a default color temperature Recommended for general graphic design and regular use Console Adjusts the difference between the image background black level and the foreground white level Color adjustment functions To deliver...

Page 33: ...g to your liking by selecting Rename You can access your saved GAME MODE settings with the Gaming Hotkey as well D Display A submenu that allows users to adjust color and image adjust menus in the display E Explanation Gives a brief explanation of new tech functions features in the monitor OSD F Fine tune Adjusts the tuning for analog signals Fast Faster Fastest Ultra Fast Different levels of resp...

Page 34: ...performance Gaming Settings Integrating a gaming oriented OSD design including pre calibrated FPS RTS and MOBA gaming settings each mode is functionally customized with in game testing and adjustments made for the best blend of color and technology To access the game mode first open the Main Menu setting then go to ViewMode select Game and change your GAMER settings from there GAMMA Allows users t...

Page 35: ...fresh rate is 60 Hertz Input select Toggles between the various input options that are available for that particular monitor M Memory recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual Exception This control does not affect changes made with the Language Select or Power Lock setting Monitor...

Page 36: ...her O Overscan Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor OFFSET Adjusts black levels for red green and blue The gain and offset functions allow users to control the white balance for the upmost control when manipulating contrast and dark scenes OSD Pivot Set monitor OSD screen display direction Options Expla...

Page 37: ...ts the Veiwmode monitor settings Reset Resets the Custom gaming mode settings to their default values S Setup menu Adjusts On screen Display OSD settings Many of these settings can activate on screen display notifications so users do not have to reopen the menu Scale Adjust Within the ViewScale adjustment menu some screen sizes can be further adjusted with Scale Adjust This allows users to manuall...

Page 38: ...ie Web Text and Mono presets These presets are specifically designed to deliver an optimized viewing experience for different screen applications ViewScale Gamers have the ability to adjust the display size of the image on the monitor allowing for a best fit scenario ...

Page 39: ...m Imperial 27 27 viewable Color Filter RGB vertical stripe Glass Surface Anti Glare Input Signal Video Sync HDMI v1 4 TMDS digital fh 30 140 kHz fv 24 60 Hz 300MHz DisplayPort v1 2 PCI E fh 34 222 kHz fv 30 165 Hz 600MHz Compatibility PC Macintosh1 Up to 1920 x 1080 Non interlaced Power Macintosh up to 1920 x 1080 Supported by limited graphic cards ...

Page 40: ...switch Display area Full Scan 596 74 mm H x 335 66 mm V 23 48 H x 13 21 V Operating conditions Temperature Humidity Altitude 32 F to 104 F 0 C to 40 C 10 to 90 non condensing To 10 000 feet Storage conditions Temperature Humidity Altitude 4 F to 140 F 20 C to 60 C 5 to 90 non condensing To 40 000 feet Dimensions Physical 624 4 mm W x 534 6 mm H x 260 5 mm D 24 6 W x 21 0 H x 10 3 D Wall Mount Max ...

Page 41: ...ical 48W Max Blue LED 0 5W 1 Do not set the graphics card in your computer to exceed these timing mode doing so may result in permanent damage to the display 2 Please use the power adaptor from ViewSonic or authorized source only 3 The test condition follows EEI standard ...

Page 42: ...video output port on the back of the computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector could cause an improper connection Co...

Page 43: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Page 44: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Page 45: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 46: ...Voltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 47: ...nces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated dip...

Page 48: ...nt tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead 7 Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors e g pie...

Page 49: ...ions exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Eur...

Page 50: ...C are trademarks of VESA ENERGY STAR is a registered trademark of the U S Environmental Protection Agency EPA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improveme...

Page 51: ...red First Name given name Last Name family name Street Address line 1 Street Address line 2 Email Address City County State Province Zip code Postal code Country Phone Number Date Purchased Product Type Model Number Serial Number Check YES to recieve email communication from ViewSonic including exclusive promotional offers At ViewSonic we respect your privacy ViewSonic does not sell its customer l...

Page 52: ... com kr T 080 333 2131 service kr viewsonic com India www in viewsonic com T 1800 419 0959 service in viewsonic com Singapore www viewsonic com sg T 65 6461 6044 service ap viewsonic com Malaysia www viewsonic com my T 1800 88 8997 service ap viewsonic com Thailand www viewsonic com th T 02 7214091 3 service ap viewsonic com South Africa ap viewsonic com za Contact your reseller service ap viewson...

Page 53: ...w viewsoniceurope com fr support call desk service_be viewsoniceurope com Luxembourg Français www viewsoniceurope com fr www viewsoniceurope com fr support call desk service_lu viewsoniceurope com Deutschland www viewsoniceurope com de www viewsoniceurope com de support call desk service_deu viewsoniceurope com Österreich www viewsoniceurope com de www viewsoniceurope com de support call desk serv...

Page 54: ...m Slovenija www viewsoinceurope com http www viewsoniceurope com eu support call desk service_si viewsoniceurope com Sverige www viewsoniceurope com http www viewsoniceurope com eu support call desk service_se viewsoniceurope com Türkiye http www viewsoniceurope com tr www viewsoniceurope com tr support call desk service_tr viewsoniceurope com Україна www viewsoniceurope com http www viewsoniceuro...

Page 55: ...l be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section...

Page 56: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Page 57: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Page 58: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Page 59: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Page 60: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Page 61: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Page 62: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Page 63: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

Page 64: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

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