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Settings

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Deleting the registered face data

You can delete face data that you have registered.

On the Settings screen, tap 

Biometrics and security

 

 

Face recognition

.

Unlock the screen using the preset screen lock method.

Tap 

Remove face data

 

 

Remove

.

Once the registered face is deleted, all the related features will also be deactivated.

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be 
registered and stored in your device.

•  

This feature may not be available depending on the service provider or model.

•  

Fingerprint recognition uses the unique characteristics of each fingerprint to 
enhance the security of your device. The likelihood of the fingerprint sensor 
confusing two different fingerprints is very low. However, in rare cases where 
separate fingerprints are very similar the sensor may recognise them as identical.

•  

If you use a screen protector, make sure it allows for use of the On-screen fingerprint 
sensor. (SM-X800, SM-X806B, SM-X806E, SM-X900, SM-X906B)

•  

If you use your fingerprint as a screen lock method, your fingerprint cannot be 
used to unlock the screen for the first time after turning on the device. To use the 
device, you must unlock the screen using the pattern, PIN, or password you set when 
registering the fingerprint. Be careful not to forget your pattern, PIN, or password.

•  

If your fingerprint is not recognised, unlock the device using the pattern, PIN, 
or password you set when registering the fingerprint, and then re-register your 
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to 
use the device if you do not reset it. Samsung is not responsible for any data loss or 
inconvenience caused by forgotten unlock codes.

•  

If you change the screen lock method to 

Swipe

 or 

None

, which are not secure, all of 

your biometric data will be deleted.

Summary of Contents for SM-X700

Page 1: ...www samsung com USER MANUAL English 02 2022 Rev 1 0 SM X700 SM X706B SM X800 SM X806B SM X806E SM X900 SM X906B ...

Page 2: ...record 30 Entering text Apps and features 33 Installing or uninstalling apps 34 S Pen 47 Phone 50 Contacts 52 Messages 53 Internet 54 Camera 65 Gallery 69 AR Zone 74 Bixby 76 BixbyVision 77 Bixby Routines 79 Multi window 81 Samsung Health 82 Samsung Notes 86 Samsung Members 86 Samsung Kids 87 Samsung Global Goals 87 SamsungTV Plus 87 Galaxy Shop 88 PENUP 88 Calendar 89 Reminder 90 Voice Recorder 9...

Page 3: ...ions and solutions Appendix 154 Troubleshooting 159 Removing the battery Settings 108 Introduction 108 Samsung account 108 Connections 109 Wi Fi 111 Bluetooth 112 Data saver Mobile network enabled models 112 Mobile data only apps Mobile network enabled models 113 Mobile Hotspot Mobile network enabled models 113 More connection settings 115 Sounds and vibration 116 Sound quality and effects 116 Sep...

Page 4: ...e C Side key Fingerprint recognition sensor Speaker Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM X706B SIM card Memory card tray SM X700 Memory card tray Microphone Light sensor Front camera GPS antenna Speaker Speaker Main antenna SM X706B Rear camera Flash S Pen charger ...

Page 5: ...r Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM X806B SM X806E SIM card Memory card tray SM X800 Memory card tray Front camera Light sensor Microphone Fingerprint recognition sensor GPS antenna Speaker Speaker Main antenna SM X806B SM X806E Rear camera Flash S Pen charger ...

Page 6: ... Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM X906B SIM card Memory card tray SM X900 Memory card tray Microphone Light sensor Front camera Fingerprint recognition sensor GPS antenna Speaker Speaker Main antenna SM X906B Rear camera Flash Microphone S Pen charger ...

Page 7: ...light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device...

Page 8: ...Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen...

Page 9: ... the feature you want Fast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the device or its screen is turned off Charging other devices Use the USB cable to charge another mobile device with your device s battery Connect your device and the other device using your device s USB cable A USB connector ...

Page 10: ...e Decrease the screen brightness Battery charging tips and precautions Use only Samsung approved battery charger and cable specifically designed for your device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType...

Page 11: ...rk apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully cha...

Page 12: ...twork connection may not be available depending on the service provider Installing the SIM or USIM card 2 1 4 3 Underside 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing upwards and gently press the SIM or USIM card into the tray to secure it ...

Page 13: ...may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Memory card microSD card Installing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card c...

Page 14: ...serting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into th...

Page 15: ...formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Volume Down key Side k...

Page 16: ...unch the Settings app tap Advanced features Side key and then tap Power off menu under Press and hold Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set ...

Page 17: ...ant to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung ac...

Page 18: ...pp selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so ma...

Page 19: ... to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the compute...

Page 20: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doin...

Page 21: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 22: ... upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 23: ...venient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area and then tap Settings Home screen l...

Page 24: ...ng folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Movi...

Page 25: ...e Side key to turn on the screen Alternatively double tap the screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After se...

Page 26: ...a GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi Fi connected Bluetooth feature activated S Pen connected disconnected S Pen battery power level Location services being used Call in progress Missed call New text or mult...

Page 27: ...pear differently depending on the service provider or model Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions...

Page 28: ...tap Edit buttons tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature 1 Open the notification panel swipe downwards and then tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequ...

Page 29: ...ed features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screensh...

Page 30: ...eo overlay of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For a...

Page 31: ...unch the Settings app tap General management Keyboard list and default and then tap the Keyboard button on navigation bar switch to activate it Additional keyboard functions Enter emojis stickers and more You can also enter your emoji stickers that look like you Refer to Using your AR emoji stickers in chats for more information Add an item from the clipboard Change the keyboard mode Switch to han...

Page 32: ...er or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 33: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 34: ...apps the basic features of the apps may not function properly S Pen Using the S Pen S Pen button Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If there is a magnet near the device some S Pen actions such as charging or tapping the touchscreen may no...

Page 35: ... Low Energy BLE For example you can quickly launch apps such as the camera app by pressing and holding the S Pen button Also while using the camera app you can take a picture by pressing the button once While playing music you can turn the volume up if you lift the S Pen up while pressing and holding the S Pen button and turn the volume down if you lower it The S Pen must be charged before you can...

Page 36: ...once to take a picture To take a series of pictures press and hold the S Pen button To change the shooting mode move the S Pen to the left or right while pressing and holding the S Pen button To switch between cameras press the S Pen button twice Changing apps or features to use Change the app feature or actions you want to use with the S Pen feature Launch the Settings app tap Advanced features S...

Page 37: ...nd Air command is a menu that provides S Pen features and quick access to frequently used apps To open the Air command panel hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Select a function or app on the Air command panel When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel...

Page 38: ...e the BixbyVision features to search for similar images detect and translate text and more Refer to BixbyVision for more information Magnify Hover the S Pen over an area of the screen to enlarge it Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view Refer to Glance for more information Colouring Add colours to images provided by PENUP usin...

Page 39: ...a desired shape icon on the toolbar and drag the S Pen across the content you want to select 3 Select an option to use with the selected area Pin Insert Pin the selected area to the screen You can also insert the image into other apps such as Samsung Notes Tap and hold the image and drag it to the other app s screen Automatically changes the appearance of the selected area Write or draw on the sel...

Page 40: ... of the frame to resize Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on the sel...

Page 41: ...to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share Save 3 Share or save the screenshot You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps ...

Page 42: ...le 1 When you want to send an animated message open the Air command panel and tap Live messages 2 Customise background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the file format Pen settings 4 Tap Done The live message will be saved in Gallery as an animated GIF file or a video 5 Tap Share and select a method ...

Page 43: ...n You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear depending on the language you select Text selecting granularity word or sentence Select languages Translation result This feature does...

Page 44: ...t When the available options appear on the screen select an option you want Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the...

Page 45: ...When you are finished tap Save To edit it tap Eraser Select and edit Redo Undo Pen settings Air view Hover the S Pen over an item on the screen to preview content or view information in a pop up window In some apps Action buttons will be displayed on the preview window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view swit...

Page 46: ...by writing on the screen without turning on it When the screen is off hover the S Pen over the screen and press the S Pen button When you tap Save or reattach the S Pen to the S Pen charger after writing a memo the memo will be saved to Samsung Notes Save the memo in Samsung Notes Extend the page Change the line thickness Eraser Change the pen colour If this feature is not activated launch the Set...

Page 47: ...t be connected to your device Phone Introduction Make or answer voice and video calls To make a call and send a text message launch the Settings app tap Advanced features and then tap the Call text on other devices switch to activate it You must register and sign in to the same Samsung account on your device and the other device Some calling and messaging features may not be available SM X700 SM X...

Page 48: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 49: ... ID Tap the Block unknown private numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Message Send a message to the caller Bluetooth Switch to a Bluetooth headset if it is connected to the device Hold call Hold a call Mute Turn off the microphone so that the other part...

Page 50: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 51: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 52: ...M X700 SM X800 SM X900 Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message ...

Page 53: ...ettings Launch the Messages app tap at the top of the messages list and tap Settings You can block unwanted messages change notification settings and more Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downward...

Page 54: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 55: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 56: ...ocked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures more conveniently On the pr...

Page 57: ...ots The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject On the prev...

Page 58: ...acial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting mo...

Page 59: ...o view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customise the shooting options Portrait mode Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a picture 1 On the shooting ...

Page 60: ...s or videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO or PROVIDEO Select options and customise the settings and then tap to take a picture or tap to record a video Available options WB Select an appropriate white balance so images have a true to life colour range You can set the colour temperature EV Change the ex...

Page 61: ...sing the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until shooting is complete Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be...

Page 62: ...o not move the device the device will automatically stop taking pictures 3 Tap to stop taking pictures Avoid taking pictures of indistinct backgrounds such as an empty sky or a plain wall Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to ...

Page 63: ...camera button to the edge of the screen and hold it Picture formats Select how you want to save picture High efficiency pictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them Selfie colour tone Set a tone to apply when you take selfi...

Page 64: ...ion tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Watermark Add a watermark in the bottom left corner when taking pictures Priv...

Page 65: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 66: ... Share the image with others Modify the image Image and video thumbnail BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 67: ... next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the ...

Page 68: ...een instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Dele...

Page 69: ...AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your own emoji take a selfie or select an image 3 Follow the on screen instructions to create an emoji Edit ...

Page 70: ...mplate you want To change the background image tap 4 Tap Save to save the video You can view the saved videos in Gallery 5 To use the video directly select an option at the bottom of the screen Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch...

Page 71: ...sk MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a s...

Page 72: ... emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon ...

Page 73: ...ises the subject the recognition area will appear on the screen 2 Tap and write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area 3D scan Pen tool Redo Turn the sound effect on or off Undo Text GIF Delete doodle 3 Tap to record a video 4 Tap t...

Page 74: ...ructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and ho...

Page 75: ...tivate it 3 Tap the Recognise voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you wa...

Page 76: ... using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text from doc...

Page 77: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 78: ...the button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the not...

Page 79: ...en tap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app in the split screen view by t...

Page 80: ...ximised Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge ...

Page 81: ... Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards Manage your profile and view your health and fitness history View health tips Monitor your health and fitness Some features may not be available depending on the region...

Page 82: ...s or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note Manage pages Insert files Reading mode Enter a title 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 83: ...the eraser When you want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change the eraser type tap once more Stroke eraser Erase the line you select Area eraser Erase only the area you select You can adjust the size of the eraser by dragging the size adjustment bar Even with a smaller eraser you may still...

Page 84: ...ng the available options Converting handwriting to text Tap and write on the screen with the S Pen The handwriting will be replaced with text right away After writing on the screen tap Options will appear in the preview window If you drag or you can select the handwriting you want To replace the handwriting with the text tap Convert Straightening content horizontally You can horizontally straighte...

Page 85: ... handwriting more easily On the note composer screen tap The input field will be magnified and appear as the easy writing pad Easy writing pad Automatically fixing shapes Tap and draw a shape The shape will be fixed Recording voice to notes Make a recording of your voice while creating a note and then the content will be synchronised with the recording On the note composer screen tap Voice recordi...

Page 86: ...iew the latest news and tips Samsung Members can help you solve any problems you might encounter while using your device Samsung Kids You can restrict children s access to certain apps set their usage times and configure settings to provide a fun and safe environment for children when they use the device Open the notification panel swipe downwards and then tap Kids to activate it If you cannot fin...

Page 87: ...d Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future SamsungTV Plus Select the channels like you would use aTV and enjoy various video content free of charge Launch the Samsun...

Page 88: ...tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars ...

Page 89: ...con will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and tap Restore Reminders ...

Page 90: ...ing mode Select a mode from the top of the voice recorder screen Standard This is the normal recording mode Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not reco...

Page 91: ...arch for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or temperature into other units ...

Page 92: ...Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimisation and then select the mode you want Performance This focus...

Page 93: ...me sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the backgrou...

Page 94: ...not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile net...

Page 95: ...are with your device Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person You can also listen to the same music on your Galaxy Buds and another person s Galaxy Buds This feature is available only on devices that support the Music Share feature Sharing a Bluetooth speaker You can listen to music on y...

Page 96: ...our tablet your friend s smartphone and a pair of Buds are connected to each other Refer to Pairing with other Bluetooth devices for how to connect 2 On your friend s smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your t...

Page 97: ...stalled on both devices that you want to connect If Samsung Flow is not installed download it from Galaxy Store or Play Store This feature is only available on some Samsung Android devices To use this feature you must activate Bluetooth feature on your tablet and your smartphone Connecting your tablet and smartphone 1 On your smartphone launch the Samsung Flow app 2 On your tablet launch the Samsu...

Page 98: ...g dock You can enjoy a slide show with your favourite images and view information such as the time weather or your calendar You can also create a note and control music while using it Launching Daily Board 1 Charge the device with a USB cable or charging dock To connect the device to a charging dock slide the device into the charging dock to bring the device s connectors and charging dock s chargi...

Page 99: ...you make will be pinned to Daily Board Controlling the music You can control music playback easily on Daily Board Tap and select an app to control playback Configuring settings for Daily Board Configure various settings for Daily Board and make Daily board more personalised Launch the Settings app and tap Advanced features Daily Board Slideshow Select the images to add to the slide show and change...

Page 100: ...e Back button Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer by connecting the tablet to an external display such as aTV or monitor or to the Keyboard Cover Accomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and mouse While using Samsung DeX you can simultaneously use your tablet On tablet screen...

Page 101: ...ch to Samsung DeX automatically when connecting the Keyboard Cover launch the Settings app tap Advanced features Samsung DeX and then tap the Auto start when Book Cover Keyboard is connected switch to activate it While using the Keyboard Cover you can easily launch Samsung DeX with a simple key combination Fn DeX You can also launch Samsung DeX from quick settings without Keyboard Cover Swipe down...

Page 102: ...features Samsung DeX and then tap the Auto start when HDMI is connected switch to activate it 2 Connect an HDMI adaptor to your tablet 3 Connect an HDMI cable to the HDMI adaptor and to aTV or monitor s HDMI port 4 On your tablet s screen tap Start Without changing your tablet s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI adaptor USBType C to HDMI HDMI cable ...

Page 103: ...ection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung SmartTV manufactured after 2019 Make sure that screen mirroring is supported on theTV you want to connect to Controlling the Samsung DeX screen Controlling with Keyboard Cover ...

Page 104: ... Flow pointer to tablet screen switch to activate it You can also use the external keyboard on the tablet s screen Using your tablet as a touchpad You can use your tablet as a touchpad On your tablet tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your tablet as a touchpad If you double tap on the touchpad you can view the ...

Page 105: ...n an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your tablet s notifications and status Samsung DeX home screen Apps button Taskbar Favourite apps Quick access toolbar Status bar Notifications ...

Page 106: ...our tablet simultaneously On the connectedTV or monitor launch an app to run on the Samsung DeX screen Then launch another app on your tablet Locking the Samsung DeX screen If you want to lock the Samsung DeX screen and your tablet s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your tablet s screen by pressing the Side key Ending...

Page 107: ...ic You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various source...

Page 108: ...h On the Settings screen tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You c...

Page 109: ...ation about the mobile hotspot refer to Mobile Hotspot Mobile network enabled models You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Some features may not be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the...

Page 110: ...cts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via...

Page 111: ...copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on t...

Page 112: ...On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allowed to use data while Data saver is on and select apps Mobile data only apps Mobile network enabled models Select apps to always use the mobi...

Page 113: ...en tap the Hidden network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customise settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby dev...

Page 114: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or docu...

Page 115: ...as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects ...

Page 116: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 117: ...e strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refr...

Page 118: ...n saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refreshed every second Use a high refresh rate to prevent the screen from flickering when switching between screens The screen will scroll more smoothly When you select a standard refresh rate yo...

Page 119: ...ith third party apps Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards Warm the red colour tone will in...

Page 120: ... method Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact ...

Page 121: ... the screen by recognising your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information More biometrics settings Change the settings for biometric data You can also view the version of the biometrics security patch and check for updates Google Play Protect Set the device to check for harm...

Page 122: ...e available depending on the service provider or model Face recognition You can set the device to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be caref...

Page 123: ...e the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative appearance to enhance recognition and add an alternate appearance Unlocking the screen with your face You can unlock the screen with your face inst...

Page 124: ...rints are very similar the sensor may recognise them as identical If you use a screen protector make sure it allows for use of the On screen fingerprint sensor SM X800 SM X806B SM X806E SM X900 SM X906B If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen ...

Page 125: ...d your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object SM X800 SM X806B SM X806E SM X900 SM X906B Your...

Page 126: ...X800 SM X806B SM X806E SM X900 SM X906B Place your finger on the fingerprint recognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done You can check whether your fingerprint is registered by tapping Check added finge...

Page 127: ...fingerprint recognition icon setting SM X800 SM X806B SM X806E SM X900 SM X906B Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Tap to show icon when screen off switch to activate or deactivate it ...

Page 128: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 129: ...on the service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen select an option under ...

Page 130: ...in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the a...

Page 131: ...tent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery i...

Page 132: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 133: ...Wi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some app...

Page 134: ...onal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 135: ...ch as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage accounts Add your Samsung and Google accounts or other accounts to sync with Users Set up additional user accounts for other users to use the device with personalised settings such as email accounts wallpaper preferences and more Refer to Use...

Page 136: ...the device including user account management You can add or delete user accounts only when using this account Guest This account allows guests to access the device Information and data used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it New user This account allows users to access their own apps a...

Page 137: ... backup Users To delete a user account tap the user account you want to delete and tap Delete user To change account settings tap user account and change the settings Samsung Cloud Back up your device s data to Samsung Cloud and restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cl...

Page 138: ... Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Call text on other devices Use your device s calling and messaging features on other devices signed in to your Sams...

Page 139: ...ion is stored and used only in this device to protect your personal information Screenshots and screen recorder Change the settings for screenshots and screen recorder Show contacts when sharing content Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Daily Board Set the device to show a slideshow with selected features while ch...

Page 140: ...e your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Video call effects You can use features that change the background or block background noise during video calls On the S...

Page 141: ... the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app ma...

Page 142: ...ocus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The ...

Page 143: ...vanced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete fi...

Page 144: ...re update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Battery and device care Software update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Apps Manage the device s apps and change...

Page 145: ...se or trackpad Passwords and autofill Select an autofill service to use Reset Reset your device s settings or perform a factory data reset Customisation Service Set to get personalised service based on your interests and how you use your device Contact us Ask questions or view frequently asked questions Adding device languages You can add languages to use on your device 1 On the Settings screen ta...

Page 146: ...for users who have reduced dexterity Advanced settings Configure settings for Direct access and notification features Installed apps View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can als...

Page 147: ... s information On the Settings screen tap About tablet To change your device s name tap Edit Status information View various device information such as theWi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system ve...

Page 148: ...sed by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 149: ...on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About tablet Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territorie...

Page 150: ... from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories ...

Page 151: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 152: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 153: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 154: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 155: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 156: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 157: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 158: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 159: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 160: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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