Samsung SM-W767 Page 9 User Manual Download

Page: 9 / 66

Basics

Device layout

Earphone jack

Touchscreen

Microphone

Keyboard

Operating status LED

Multipurpose jack

(USB Type-C)

Multipurpose jack

(USB Type-C)

Power key (Fingerprint

recognition sensor)

Touchpad

Main antenna

Light sensor

Camera

Camera indicator light

SIM card / Memory

card tray

Speaker

Summary of Contents for SM-W767

Page 1: ...www samsung com USER MANUAL English EU 11 2019 Rev 1 0 SM W767 ...

Page 2: ...board 23 Understanding the screen 25 Windows 34 Entering text 35 Screen capture 36 Device and data management 36 Connecting to an external display Applications 38 Installing or uninstalling apps 39 Samsung Notes 40 Samsung Flow 42 Camera 43 Samsung Gallery 47 SmartThings 48 Samsung DeX 52 Galaxy Book Settings 53 Windows Settings 55 BIOS Setup utility Appendix 59 Troubleshooting 64 Windows recovery...

Page 3: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 4: ...de faq Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID on the taskbar tap Galaxy Book About device If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories a...

Page 5: ...eign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery consumption Clos...

Page 6: ...arging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Blueto...

Page 7: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 8: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 9: ...en Microphone Keyboard Operating status LED Multipurpose jack USBType C Multipurpose jack USBType C Power key Fingerprint recognition sensor Touchpad Main antenna Light sensor Camera Camera indicator light SIM card Memory card tray Speaker Speaker ...

Page 10: ...the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre Be careful that your body parts such as your fingers or fingernails are not caught in between the hinges on the bottom of the device when opening the display panel Connectivity problems and battery drain may occur in the following situations If y...

Page 11: ... injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the...

Page 12: ...our device and the charging conditions The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conserve battery power When you are not using the device switch to sleep mode by pressing the Power key or on the taskbar tap Sleep Activate battery saver mode Close...

Page 13: ...not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If you charge the device while the multipurpose jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging t...

Page 14: ...for any damages or inconveniences caused by lost or stolen cards It is only for data network The calling feature is not supported Some services that require a network connection may not be available depending on the service provider 4 3 5 2 1 1 Place the device with the bottom facing upwards 2 Pull out the tray gently while holding it with your fingertips to loosen it and then pull it out complete...

Page 15: ...nufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT the exFAT and the NTFS file systems for memory cards When...

Page 16: ...ction will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always ma...

Page 17: ...p Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device Before turning on your device for the first time you must connect the device to a power supply ...

Page 18: ... 12 seconds until the device restarts If your device does not restart automatically press and hold the Power key again to restart it Keyboard Hot keys Use hot keys to easily use features and change settings such as brightness and volume To use hot keys press and hold the Fn key and press a hot key simultaneously Alternatively press the Fn key and press a hot key when the Fn key LED turns on ...

Page 19: ...e volume F8 F9 Turn the keyboard backlight on or off F10 Open the task view screen F11 Hide or show currently open windows F12 Activate or deactivate flight mode Ctrl Perform the same function as the right buttons of a mouse The keyboard s backlight is related to the light sensor and it will be turned on only when the device is placed in a dark place where the brightness is under 80 lux You can ad...

Page 20: ... the touchpad function the same as the left and right buttons of a mouse Use only your fingers on the touchpad The touchpad may not recognise the other tools Basic touchpad functions Moving To move the cursor move your finger on the touchpad Clicking Tap the touchpad or press the left click button or ...

Page 21: ... click button twice or Right clicking Press the right click button to perform the right click function Alternatively tap the touchpad with two fingers or Dragging To move an item select and drag it to the target position while pressing and holding the left click button ...

Page 22: ... on a webpage map or image to zoom in a part Pinch to zoom out Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently Tap Devices Touchpad and configure the settings Locking and unlocking the touchpad Press and hold the Fn key and press the F5 key simultaneously Alternatively press the Fn key and press the F5 key when the Fn key LED turns on ...

Page 23: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 24: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 25: ...er depending on the OS version The image displayed on the desktop screen may differ between models and OS versions Start screen Start screen The Start screen is the starting point for accessing all of the device s features Taskbar Start menu Cortana Task view Search box Notification icons Shortcuts Moving and removing an item Drag an item on the Start screen to a new location To remove an item tap...

Page 26: ...isplay in the notification area Search box Search for a wide variety of content on the device or web with a keyword Tap the search box on the taskbar and enter a keyword in the search field Cortana If Cortana is supported in your region it will launch when you tap on the taskbar Cortana will help you find things on your device manage your schedules and more Say what you want to Cortana to search f...

Page 27: ... App tiles Power Your account Frequently used apps Managing app tiles You can pin your favourite apps on the app tile area To add more apps tap and hold an app from the apps list and then drag it to the app tile area To move a tile tap and hold a tile and then drag it to a new location To adjust the size of a tile tap and hold a tile and then tap Resize To delete a tile tap and hold a tile and the...

Page 28: ...kbar tap Tablet mode Alternatively Swipe from the right edge of the screen towards the centre of the screen then tap Tablet mode To return to PC mode on the taskbar tap Tablet mode again PC mode Tablet mode Lock screen Pressing the Power key turns off the screen and locks it To unlock the screen press any key on the keyboard except for the Power key or swipe upwards on the screen If the screen is ...

Page 29: ...Password A password consists of characters or numbers Enter a password enter the password again to verify it and then enter a password hint If you have signed in to your Microsoft account your account password will be set as the password automatically Picture Password A password consists of circles straight lines and taps Select an image and draw on the image to create gestures Dynamic lock You ca...

Page 30: ... can use the following functions on the action centre panel Clear all notifications Tap a notification and perform various actions Quick action buttons Adjust the brightness of the display Using quick action buttons Tap quick action buttons to activate certain features To view more detailed settings tap and hold a button and then tap Go to Settings You can add remove or rearrange the quick action ...

Page 31: ...ew desktop will be added You can select a desktop from the list displayed at the top of the screen Currently open windows Multi desktop list Deleting desktops 1 On the taskbar tap Alternatively swipe from the left edge of the screen 2 On the multi desktop list tap on the desktop to delete Moving windows to another desktop 1 On the taskbar tap Alternatively swipe from the left edge of the screen 2 ...

Page 32: ...ps may not support this feature 1 On the taskbar tap to view currently open windows Alternatively swipe from the left edge of the screen 2 Tap and hold a window and select Snap left or Snap right The selected window will launch in the right or left side window 3 On the left or right side window swipe screen upwards or downwards to select another window to launch ...

Page 33: ...en you drag the bar between the windows to the left or right edge of the screen the window will be maximised Help To access help information on the taskbar tap Tips Using the control panel You can adjust basic system settings such as hardware software or user account settings On the taskbar tap Windows System Control Panel ...

Page 34: ...kbar tap and hold and select Show touch keyboard button Break to the next line Move the cursor Enter a space Additional keyboard functions Enter numbers and punctuation marks Enter uppercase For all caps tap it twice Enter emoticons Delete a preceding character Hide the keyboard Changing the input language Tap ENG to switch between the input languages To add languages tap and then tap Add a prefer...

Page 35: ...select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap and select the text Screen capture Capture a screenshot while using the device You can view captured images in the This PC Pictures Screenshots folder Press and hol...

Page 36: ...display You can connect your device to an external display such as aTV or monitor and view presentations or movies on the connected display Connect your device to an external display using an HDMI cable and display adapter You can view your device s content on the connected screen All accessories are sold separately Use only a Samsung approved display adapter Performance problems and malfunctions ...

Page 37: ...Basics 37 3 Press and hold the Fn key and press the F4 key simultaneously Alternatively press the Fn key and press the F4 key when the Fn key LED turns on 4 Select a mode from the list ...

Page 38: ...d to search for a keyword Select an app to view information about it To download free apps tap Get To purchase and download apps where charges apply tap Buy and follow the on screen instructions To change the auto update settings tap Settings and then tap the Update apps automatically when I m onWiFi switch to activate or deactivate it Uninstalling apps Some apps cannot be uninstalled 1 On the tas...

Page 39: ...ng Notes All notes 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image Insert a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 On the taskbar tap Samsung Notes All notes 2 Tap and hold a note to delete To delete multiple notes tick more no...

Page 40: ...his feature is only available when a Samsung Android smartphone is connected to the device To use this feature you must activate the Bluetooth feature on your device and a smartphone Connecting your device and smartphone 1 On a smartphone launch Samsung Flow 2 On the taskbar of the device tap Samsung Flow If you are using this feature for the first time tap Start 3 Select a smartphone from the det...

Page 41: ...hotspot feature You may incur additional charges on the connected smartphone when using this feature Viewing the connected smartphone s content on the device screen On the taskbar tap Samsung Flow and tap The smartphone s screen appears on the SmartView window Checking notifications on the device When you receive new notifications on the connected smartphone check the notifications in pop up windo...

Page 42: ...ous modes and settings On the taskbar tap Camera When you launch Camera the camera indicator light turns on The camera indicator light will be automatically turned off after the camera is turned off If photos you take appear blurry clean the camera lens and try again Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap t...

Page 43: ... taskbar tap Samsung Gallery and then tap PICTURES 2 Select an image To view the toolbar tap the screen Add to favourites list View image details Share the image with others Adjust the image view size Delete the image Use additional options Move to the previous screen Searching for images On the taskbar tap Samsung Gallery and then tap to search for images by entering keywords ...

Page 44: ...nd resume playback Change the playback speed Capture the current screen Switch to the full screen view Switch to the spherical view Skip to the previous video Skip to the next video Using the spherical view 1 On the taskbar tap Samsung Gallery and then tap PICTURES 2 Select a 360 degree video and tap 360 3 Drag the screen to rotate the sphere to view the videos from various angles ...

Page 45: ...ges and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos On the taskbar tap Samsung Gallery tap STORIES and then select a story Creating stories Create stories with various themes 1 On the taskbar tap Samsung Gallery tap STORIES 2 Tap Create story 3 Tick im...

Page 46: ...videos saved in Samsung Cloud in your Samsung Gallery app and from other devices On the taskbar tap Samsung Gallery tap Settings and then tap Sign in under Samsung Cloud The Samsung Gallery app and Samsung Cloud will be synced You must register and sign in to your Samsung account to use Samsung Cloud Deleting images or videos 1 On the taskbar tap Samsung Gallery 2 Tap and hold an image or a video ...

Page 47: ...onnected to aWi Fi or mobile network To use SmartThings you must sign in to your Samsung account Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your device s screen View...

Page 48: ...ter by connecting the smartphone to your device Accomplish tasks you want done on a smartphone quickly and easily on a large screen using a keyboard and touchpad While using Samsung DeX you can simultaneously use the connected smartphone This feature is only available in smartphones that support Samsung DeX for PC ...

Page 49: ...en instructions to download the Samsung DeX app on your device 3 Connect a smartphone to your device using a USB cable The Samsung DeX screen will appear Controlling the Samsung DeX screen Control the Samsung DeX screen using your device s keyboard and touchpad Alternatively select on the quick access toolbar of Samsung DeX screen to enter text You can move files easily between your device and Sam...

Page 50: ...audio output select tap Media and then select an audio output source you want under Audio output You can also open the Media window by right clicking on the quick access toolbar Favourite apps Add frequently used apps to the Home screen and launch them quickly Samsung DeX panel You can use various useful features such as locking the Samsung DeX screen and viewing how to use Samsung DeX Apps button...

Page 51: ...onnected smartphone s screen while using Samsung DeX select Lock DeX Transferring data with your device Moving files On the Samsung DeX screen tap and hold a file to select it in the My Files app or Gallery app and drag it to your device s screen On your device s screen select a file and drag it to the Samsung DeX screen the My Files app or the Gallery app Copying and pasting text Using the keyboa...

Page 52: ...On the taskbar tap Galaxy Book Battery Life Extender Set the maximum battery charge level to prolong the battery lifetime APN mobile network enabled models Set up access point names APNs Legal information View the Samsung legal information the open source licence announcement and the safety information User manual View help information to learn how to use the device and apps or configure important...

Page 53: ...ntering keywords tap the search field at the top of the screen The available options may vary depending on the region or service provider System Change the system settings The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device ...

Page 54: ...gs Personalisation Change the display settings such as a wallpaper colour and theme Apps Manage the device s apps and change their settings Accounts Change the account settings Time Language Change settings to control how the device displays the time and date and select your country or region You can also select device languages and change settings such as keyboards and voice input types If the ba...

Page 55: ...e the privacy settings Update Security Change theWindows update data backup and device security settings BIOS Setup utility Introduction BIOS is the program that starts the operating system when you turn on your device Access the BIOS setup screen to set a boot password perform battery calibration and more Be careful when changing BIOS settings Incorrect changes may cause the system to malfunction...

Page 56: ...items Shortcuts Help information Shortcuts F1 View the help information for the BIOS setup F3 Undo changes F9 Restore the device to the default settings F10 Save the changes and restart the device Esc Restart the device without saving the changes Setup menus SysInfo View the basic specifications of the device Security Configure security functions Boot Configure boot related settings Exit Restart t...

Page 57: ...u to enter the BIOS screen as a user You cannot change the BIOS settings The password will be deactivated automatically if the supervisor password is removed Do not forget your password or expose it to others If you forget your supervisor password contact a Samsung Service Centre If you forget your user password you can remove it by removing the supervisor password Setting a boot password To set a...

Page 58: ...tering any characters press the Enter key and then select Yes The password will be removed Boot priority Change the boot priority from the BIOS setup 1 On the BIOS screen select Boot 2 Select Boot Device Priority 3 Select the drop down menu and select an option 4 Press the F10 key and then select Yes to save the password and restart the device ...

Page 59: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 60: ...lved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key for more than 12 seconds to restart it Resetting the device If the methods above do not solve your problem perform a factory data reset Before perform...

Page 61: ...d The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures the useful charge may be reduced Battery consumption will increase when you use certain features or apps such as GPS games or the Internet The battery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Yo...

Page 62: ...that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the file formats are supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supp...

Page 63: ...nt location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small ...

Page 64: ...einstallingWindows AfterWindows is reinstalled you can install the required Samsung apps Resetting your device 1 On the taskbar tap Update Security Recovery 2 Tap Get started under Reset this PC 3 Tap Keep my files or Remove everything Restoring your device to the factory default 1 On the taskbar tap Update Security Recovery 2 Tap Restart now under Advanced start up The device will restart 3 Tap T...

Page 65: ...o remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused...

Page 66: ...s SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Microsoft MS DOS andWindows are trademarks or registered trademarks of the Microsoft Corporation Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos ...

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