Samsung SM-R820-44MM User Manual Download Page 140

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Appendix

140

Your Galaxy Watch Active2 freezes or has errors

Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.

Restarting the Galaxy Watch Active2

If your Galaxy Watch Active2 freezes or hangs, you may need to close apps or turn off the
Galaxy Watch Active2 and turn it on again.

Forcing restart

If your Galaxy Watch Active2 is frozen and unresponsive, press and hold the Home key (Power
key) for more than 7 seconds to restart it.

Resetting the Galaxy Watch Active2

If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap (

Settings

)

→

General

→

Reset

. Alternatively, launch the

Galaxy

Wearable

app on your mobile device and tap

Home

→

General

→

Reset

→

Reset

. Before

performing the factory data reset, remember to make backup copies of all important data
stored in the Galaxy Watch Active2.

Another Bluetooth device cannot locate your Galaxy Watch Active2

•

Ensure that the Bluetooth wireless feature is activated on your Galaxy Watch Active2.

•

Reset your Galaxy Watch Active2 and try again.

•

Ensure that your Galaxy Watch Active2 and the other Bluetooth device are within
the Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

Summary of Contents for SM-R820-44MM

Page 1: ...www samsung com USER MANUAL English EU 09 2019 Rev 1 0 SM R820 SM R825F SM R830 SM R835F ...

Page 2: ...e 24 Installing the GalaxyWearable app 24 Connecting the GalaxyWatch Active2 to a mobile device via Bluetooth 26 Remote connection 27 Using the GalaxyWatch Active2 without a mobile device 28 Controlling the screen 28 Bezel 30 Touchscreen 33 Screen composition 34 Turning the screen on and off 34 Switching the screen 36 Lock screen 36 Watch 36 Watch screen 37 Changing the watch face 38 Activating th...

Page 3: ...d vibration 104 Display 104 Advanced 106 Connections 111 Apps 112 Security 113 Account Account and backup Apps and features 52 Messages 54 Phone 54 Introduction 54 Receiving calls 56 Making calls 56 Options during calls 57 Contacts 59 Samsung Pay 60 Samsung Health 60 Introduction 63 Daily activity 64 Steps 66 Floors 67 Exercise 74 Calories 74 Sleep 76 Heart rate 78 Stress 80 Food 81 Weight managem...

Page 4: ...pendix 139 Troubleshooting 143 Removing the battery 114 Accessibility 114 General 116 Battery 116 About watch 117 Connect to new phone 117 Connect to phone GalaxyWearable app 118 Introduction 120 Home 120 Introduction 120 Payment 120 Notifications 121 Apps 122 Widgets 122 Sound and vibration 123 Display 124 Advanced 125 Add content to your watch 125 Send SOS requests 126 Find MyWatch 126 Mobile ne...

Page 5: ...e depending on the region service provider model specifications or device s software Content high quality content that requires high CPU and RAM usage will affect the overall performance of the device Apps related to the content may not work properly depending on the device s specifications and the environment that it is used in Samsung is not liable for performance issues caused by apps supplied ...

Page 6: ...t Due to the nature of the GalaxyWatch Active2 displaying fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the GalaxyWatch Active2 You can set the touchscreen to turn off automatically when you are not using it Tap Se...

Page 7: ...ming pool water soapy water oil perfume sunscreen hand cleaner or chemical products such as cosmetics rinse it with fresh water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s performance and appearance may be affected Do not disassemble your device The water and dust resistant features of the device can be damaged Do not expose your device to a d...

Page 8: ...ctive2 functions correctly and maintains its appearance Failure to do so may damage the GalaxyWatch Active2 and cause the skin irritation The supplied band may vary depending on the region or model Be sure to properly clean and maintain your band accordingly Turn off the GalaxyWatch Active2 and remove the band before cleaning it Prevent the device from being exposed to dust sweat ink oil and chemi...

Page 9: ...y materials on the GalaxyWatch Active2 Samsung has tested the noxious materials found on the GalaxyWatch Active2 through the internal and external certificate authorities including the test for all materials which contact with skin skin toxicity test and the GalaxyWatch Active2 wearing test The GalaxyWatch Active2 includes nickel Take the necessary precautions if your skin is hypersensitive or you...

Page 10: ...and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the GalaxyWatch Active2 before purchase Except the GalaxyWatch Active2 and some accessories may not have the same water and dust resistance certification Use only Samsung ap...

Page 11: ...yWatch Active2 Back key Home key Power key Microphone Touchscreen SM R820 SM R830 GPS antenna SM R825F SM R835F LTE GPS antenna Atmospheric pressure sensor NFC antenna Light sensor Heart rate sensor Speaker Pressure vent Band ...

Page 12: ...sor the pressure vent speaker or the microphone Inner components of the GalaxyWatch Active2 may be damaged along with the water resistance feature If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre Connectivity problems and battery drain may occur in the following situations If you att...

Page 13: ...he GalaxyWatch Active2 Press to open the Apps screen when you are on theWatch screen Press to open theWatch screen when you are on any other screen Back Press to return to the previous screen Wireless charger Wireless charging surface Do not expose the wireless charger to water because the wireless charger does not have same water resistance certification as your GalaxyWatch Active2 ...

Page 14: ...ger supplied with the device The GalaxyWatch Active2 cannot be charged properly with a third party wireless charger To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and be easily accessible while charging 1 C...

Page 15: ...the wireless charger from coming into contact with sweat liquids or dust When the battery power is low the battery icon appears empty If the battery is completely discharged the GalaxyWatch Active2 cannot be turned on immediately when the wireless charger is connected Allow a depleted battery to charge for a few minutes before turning on the GalaxyWatch Active2 If you use multiple apps at once the...

Page 16: ...2 while the multipurpose jack is wet the Galaxy Watch Active2 may be damaged Thoroughly dry the multipurpose jack before charging the GalaxyWatch Active2 If the GalaxyWatch Active2 is not charging properly take the GalaxyWatch Active2 to a Samsung Service Centre Avoid using a bent or damaged USB cable If the USB cable is damaged stop using it Wireless charging The GalaxyWatch Active2 has a built i...

Page 17: ...eless charging pad If you use other wireless charging pads the battery may not charge properly For more information about available wireless charging pads refer to the Samsung website Charging the battery usingWireless PowerShare You can charge your GalaxyWatch Active2 with the battery of the device that functions as a wireless charging pad You can still charge your GalaxyWatch Active2 even while ...

Page 18: ...rging The power charged to your GalaxyWatch Active2 may be less than the amount shared to it by the device that is functioning as a wireless charging pad If you charge the GalaxyWatch Active2 while charging the device that functions as a wireless charging pad the charging speed may decrease or the GalaxyWatch Active2 may not charge properly depending on the charger type The charging speed or effic...

Page 19: ...ly tap on the quick panel to activate power saving mode Refer to Quick panel for more information about how to open the quick panel To deactivate this mode tap Turn off at the bottom of the power saving mode screen and tap Alternatively tap on the quick panel to deactivate power saving mode Wearing the GalaxyWatch Active2 Putting on the GalaxyWatch Active2 Open the buckle and place the band around...

Page 20: ... high intensity exercise while wearing it skin irritation may occur due to friction and pressure If you wearing your GalaxyWatch Active2 for a long time remove the GalaxyWatch Active2 from your wrist and do not wear your GalaxyWatch Active2 for several hours Skin irritation may occur due to an allergy environment factors other factors or when your skin is exposed to soap or sweat for long periods ...

Page 21: ...ctive2 and replace it with a new one The supplied band may vary depending on the region or model The supplied band s size may vary depending on the model Use the proper band which fits your model s size Connecting the band 1 Insert one end of the band s spring bar into the GalaxyWatch Active2 s lug 2 Slide the spring bar inwards and connect the band 1 2 ...

Page 22: ...Getting Started 22 Replacing the band 1 Slide the band s spring bar inwards 2 Pull the band away from the GalaxyWatch Active2 s body 3 Connect the new band to your GalaxyWatch Active2 ...

Page 23: ...obile device Refer to Connecting the GalaxyWatch Active2 to a mobile device for more information To turn off the GalaxyWatch Active2 press and hold the Home key Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the GalaxyWatch Active2 If your Galax...

Page 24: ...le app on the mobile devices that do not support GalaxyWatch Active2 syncing Ensure that your mobile device is compatible with a GalaxyWatch Active2 Connecting the GalaxyWatch Active2 to a mobile device via Bluetooth GalaxyWatch Active2 1 Turn on the GalaxyWatch Active2 and swipe upwards from the bottom of the screen A screen will appear about downloading and installing the GalaxyWearable app 2 Ta...

Page 25: ... software version The GalaxyWatch Active2 is smaller than normal mobile devices so the network quality may be lower especially in areas with weak signals or poor reception When using your GalaxyWatch Active2 without connecting to a mobile device or when a Bluetooth connection is unavailable your cellular network or Internet connection may be poor or become disconnected When you connect your Galaxy...

Page 26: ...tooth pairing mode 2 On your new mobile device launch the GalaxyWearable app to connect to your Galaxy Watch Active2 If the mobile device you want to connect to is already connected to another device launch the GalaxyWearable app on your mobile device and tap Add new device to connect with a new device Remote connection Your GalaxyWatch Active2 and mobile device are connected via Bluetooth When a ...

Page 27: ...cting to a mobile device Visit www samsung com to view legal notices provided when settingWithout phone connection mode for the first time 1 Turn on the GalaxyWatch Active2 and swipe upwards from the bottom of the screen 2 Tap and select a language to use 3 Tap scroll down the screen and tap here 4 Check the notice and tap Continue 5 Read the compulsory terms and conditions and tap Agree 6 Read th...

Page 28: ...olling the screen Bezel Your GalaxyWatch Active2 s screen includes the bezel located on the edge of the screen Swipe the bezel clockwise or anticlockwise to easily control the GalaxyWatch Active2 s various functions On the Apps screen tap Settings Advanced Touch bezel and tap the switch to activate it Do not use the bezel near magnetic fields as they may interfere with the bezel s internal magnets...

Page 29: ...otifications Selecting an item Swipe the bezel to move from item to item When you swipe the bezel the highlight indicator will move in same direction and an item will be highlighted Adjusting the input value Swipe the bezel to adjust the volume or brightness When adjusting the brightness swipe the bezel clockwise to make the screen brighter ...

Page 30: ...mended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The GalaxyWatch Active2 may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen The touchscreen may not be available when water lock mode ...

Page 31: ... Started 31 Tapping and holding Tap and hold the screen for two or more seconds to access the edit mode or to view available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 32: ...Started 32 Double tapping Double tap on an image to zoom in or out Spreading and pinching Spread two fingers apart or pinch on an image to zoom in or out Swiping Swipe to the left or right to view other panels ...

Page 33: ... Notifications Watch Widgets Add widgets Available widgets notifications and their arrangement may vary depending on the software version Adding widgets You can add more widgets on the Home screen Scroll left on the screen tap and select a widget The selected widget will appear in a new panel Moving widgets Tap and hold a widget and then drag it to the desired location Removing widgets Tap and hol...

Page 34: ...specified period You can also turn on the screen using the wake up gesture feature On the Apps screen tap Settings Advanced Wake up gesture and tap the switch to activate it Switching the screen Switching between theWatch and Apps screen To open the Apps screen press the Home key on theWatch screen To return to theWatch screen press the Home key An app Watch screen Apps screen View recent apps App...

Page 35: ...m the App shortcuts widget to launch the app To add an app you want to the App shortcuts widget tap and add the app If there is no space to add the frequently used app tap and hold the screen tap Edit and then tap on the previously added app to add another app Closing apps 1 On the Apps screen tap Recent apps 2 Swipe the bezel or swipe to the left or right on the screen to move to the app to close...

Page 36: ...ll require an unlock code whenever unlocking it Setting the screen lock On the Apps screen tap Settings Security Lock Type and select the lock method Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with numbers to unlock the screen Watch Watch screen You can check the current time or view other information When you are not on theWatch screen press the Home key to...

Page 37: ...atch faces tap and hold theWatch screen and rapidly swipe the bezel However the Customise feature will be unavailable To download more watch faces from the Galaxy Store app tap Galaxy Store You can also change the watch face On the Apps screen tap Settings Watch faces Select watch face You can also change the GalaxyWatch Active2 s watch face from your mobile device Launch the GalaxyWearable app on...

Page 38: ...otos swipe the bezel clockwise or swipe to the left on the screen and select Add photo Up to twenty photos can be added as the watch face The photos you add will rotate in a row 4 Swipe the screen to change the colour or font and tap OK Activating the watch always on feature You can set the screen to always display the time when the screen is turned off while you are wearing your GalaxyWatch Activ...

Page 39: ... new message or a missed call on the notification panel On the Watch screen swipe the bezel anticlockwise or swipe to the right on the screen to open the notification panel When there are unchecked notifications an orange dot will be visible on theWatch screen Notification indicator ...

Page 40: ...me you received it will appear on the screen If more than two notifications are received swipe the bezel or swipe to the left or right on the screen to view more notifications Tap the notification to view details Access additional options Deleting notifications Delete a notification by swiping upwards on the screen while viewing a notification ...

Page 41: ...notifications from and tap the switch next to apps to receive notifications from them on your GalaxyWatch Active2 Quick panel This panel allows you to view the GalaxyWatch Active2 s current status and configure settings Swipe downwards from the top edge of the screen Swipe the bezel or swipe to the left or right on the screen to move to the next or previous quick panel Quick setting icons Indicato...

Page 42: ...strength Bluetooth headset connected 3G network connected LTE network connected Wi Fi connected Battery power level Checking quick setting icons Quick setting icons appear on the quick panel Tap the icon to change the basic settings or launch the function conveniently Refer to Editing the quick setting icons for more information about adding the new icons on the quick panel Icon Meaning Activate g...

Page 43: ...s Activate the NFC feature Play or pause music Activate the touch sensitivity feature Editing the quick setting icons You can edit the icons on the quick panel Adding a quick setting icon Tap and hold a quick setting icon on the quick panel and tap then select a feature you want to add on the quick panel The icon for the feature you select will be added on the quick panel Removing a quick setting ...

Page 44: ...ness by swiping the bezel or tapping or Opening the volume menu Adjust the volume level of the GalaxyWatch Active2 On the quick panel tap swipe the bezel or swipe to the left or right on the screen to move to desired volume option and then adjust the volume by swiping the bezel or tapping or When theVoice Assistant feature is activated you can also adjust the accessibility volume Activating do not...

Page 45: ...con will appear at the top of theWatch screen Incoming calls will be muted and the screen will not turn on when receiving incoming calls Also all notifications will be muted including alarms and the screen will not turn on when notifications are received or when there is an alarm Also the wake up gesture feature and watch always on feature will be deactivated automatically Activating the flash fea...

Page 46: ...aWi Fi network manually or set theWi Fi network to connect automatically On the quick panel tap or TheWi Fi network will be connected or disconnected TheWi Fi network will be connected automatically when appears does not appear and theWi Fi network does not connect automatically when you use the GalaxyWatch Active2 without connecting to a mobile device Connecting the Bluetooth headset Connect the ...

Page 47: ... for more information This feature is not displayed when you use the GalaxyWatch Active2 without connecting to a mobile device Activating sound vibrate or silent mode Activate sound vibrate or silent mode On the quick panel tap or Connecting to a mobile network You can connect to a mobile network On the quick panel tap Your GalaxyWatch Active2 will be connected to the mobile network This feature i...

Page 48: ...anel tap Depending on the type of gloves the touchscreen might not recognise your touch and the feature may not activate Entering text Introduction A text input screen will appear when you are able to enter text such as when sending a message The text input screen may be different depending on the app you launch When the GalaxyWatch Active2 is connected to a mobile device via Bluetooth the languag...

Page 49: ...ing voice input Access additional options This feature is not supported in some languages Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The GalaxyWatch Active2 may not recognise your spoken message depending on your surroundings or how you speak ...

Page 50: ...the bezel anticlockwise bezel or tap while the touch bezel feature is deactivated to delete your input stroke by stroke To recover a stroke swipe the bezel clockwise or tap while the touch bezel feature is deactivated Using handwriting input mode or the keyboard Using handwriting input mode Tap to open handwriting mode and write on the screen This feature may not be available depending on the regi...

Page 51: ...ice Enter a space Changing the input language Drag the space key to the left or right while tapping and holding it to change the input language in text mode To add more languages swipe the screen to the right from the left edge of the text input screen Then tap Input languages Languages and select a language to add You can use up to two languages Changing the input mode Swipe the screen to the rig...

Page 52: ...creen to the right on theWatch screen to open the notification panel and view a new message 2 Scroll through the message list and then select a contact to view your conversations To view a message on your mobile device tap swipe the bezel or swipe upwards or downwards on the screen and then tap Show on phone To reply a message select an input mode and enter your message Sending messages You may in...

Page 53: ...the recipients When you enter text by voice you can select between text and audio for the message format If the message format selection screen does not appear on the Apps screen tap Settings Apps Messages and then tap the Send as audio switch to activate it Deleting messages 1 Tap Messages on the Apps screen 2 Scroll through the message list and then select a contact to view your conversations 3 ...

Page 54: ...al microphone speaker or connected Bluetooth headset The sound may not be heard clearly during a call and only brief calls are available in areas with weak signals Receiving calls Answering a call When a call comes in drag outside the large circle You can have phone conversations via the internal microphone speaker or a connected Bluetooth headset ...

Page 55: ...oming call swipe upwards from the bottom edge of the screen and select the message you want Missed calls If a call is missed a missed call notification is displayed on the notification panel Swipe the bezel anticlockwise or swipe the screen to the right on theWatch screen to open the notification panel and view missed call notifications Alternatively tap Phone on the Apps screen to view missed cal...

Page 56: ...el or scroll through the contact list select a contact and then tap Swipe the bezel or scroll through the log list select a log entry and then tap Options during calls Using the call screen The following actions are available Turn off the microphone so that the other party cannot hear you Transfer calls to the mobile device Adjust the volume End the current call Access additional options ...

Page 57: ...a mobile device Opening the keypad Tap Keypad Contacts You can make a call or send a message to a contact The contacts saved on your mobile device will be also saved to your GalaxyWatch Active2 after you connect them Tap Contacts on the Apps screen The favourites list contacts on the mobile device will display on the top of the contacts list Use one of the following search methods Tap and enter th...

Page 58: ...dgets for more information Up to four contacts can be added on the widget Adding medical information to my profile Add medical information to my profile for the rescuer to quickly see it in an emergency situation On your mobile device launch the Contacts app select your profile and then enter your medical information To view your medical information on your GalaxyWatch Active2 on the Apps screen t...

Page 59: ...y This app s availability and supported features may vary depending on the region or service provider The procedures for the initial setup and card registration may vary depending on the region or service provider Setting up Samsung Pay 1 On your mobile device launch the GalaxyWearable app 2 Tap Samsung Pay and follow the on screen instruction to complete your card registration Making payments 1 T...

Page 60: ...cognition feature after you exercise for more than 10 minutes while wearing the GalaxyWatch Active2 it will notify you and show you some stretching motions to follow or it will show you a screen encouraging you to take a light stroll when the GalaxyWatch Active2 recognises inactivity for more than one hour When your GalaxyWatch Active2 recognises you are driving it may not display an encouraging m...

Page 61: ... your wrist as shown in the figure below If you fasten the GalaxyWatch Active2 too tightly the skin irritation may occur and if you fasten it too loosely friction may occur Rear Heart rate sensor Do not look directly at the heart rate sensor s lights Doing so may impair your vision Make sure children do not look directly at the lights If your GalaxyWatch Active2 becomes hot to the touch please rem...

Page 62: ...sical factors that affect light absorption and reflection such as blood circulation blood pressure skin condition and location and concentration of blood vessels In addition if your heart rate is extremely high or low measurements may be inaccurate Users with thin wrists may receive inaccurate heart rate measurements when the device is loose causing the light to be reflected unevenly If heart rate...

Page 63: ...ty Check your daily calories burned through activities you did throughout your day As you approach your calorie goal the graph will increase Work out Check your total workout times for activities you did throughout your day Times for various exercises will be recognised automatically and the times for manually started exercises will be included As you approach your workout goal the graph will incr...

Page 64: ...E Setting up notifications To receive a notification when reaching a target you set swipe the bezel or swipe upwards or downwards on the screen tap Settings and then tap the Notifications switch to activate it Steps The GalaxyWatch Active2 counts the number of steps you have taken and measures the distance travelled Measuring your step count and distance you walk Tap Samsung Health on the Apps scr...

Page 65: ...up window indicates that a certain goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count Setting the step target 1 Swipe the bezel or swipe upwards or downwards on the step tracker screen and tap Settings 2 Tap Step target 3 Tap the target input field and swipe the bezel or swipe upwards or downwards on the screen to set the target...

Page 66: ...ors measured may not match the actual floors you climb The floors measured may not be accurate depending on the environment the user s movements and the conditions of buildings The floors measured may not be accurate if water shower and water activity or foreign materials enter the atmospheric pressure sensor If there is any detergent sweat or raindrops on the GalaxyWatch Active2 rinse it with cle...

Page 67: ...ssional If you feel dizzy experience pain or have difficulty breathing during exercise stop using this feature and seek the advice of a licensed medical professional If you have just purchased or have reset the GalaxyWatch Active2 create your profile Be aware of following conditions before exercising in cold weather conditions Avoid using the device in cold weather If possible use the device indoo...

Page 68: ...reen during a workout 6 Set the various options for each exercise type Location Set the GalaxyWatch Active2 s GPS antenna to track your current location when you work out outside High location accuracy Set the GalaxyWatch Active2 to calculate your location more precisely by using various processes Auto pause Set the GalaxyWatch Active2 s exercise feature to pause automatically when you stop workin...

Page 69: ...il your heart rate displays on the screen so it can be measured more accurately Your heart rate may not be visible temporarily due to various conditions such as the environment your physical state or how the GalaxyWatch Active2 is worn When you select Swimming pool or Swimming outdoor water lock mode will be activated automatically 8 Swipe the bezel or swipe to the left or right on the screen to v...

Page 70: ...ressing the Back key and tapping Finish 9 Press the Back key to pause the exercise To restart the exercise tap the Back key again after pausing the exercise To finish exercising tap Finish after pausing the exercise To finish swimming tap and hold the Home key to deactivate water lock mode first shake your GalaxyWatch Active2 to remove water completely from it in order to ensure that the atmospher...

Page 71: ...sung Health on the Apps screen 2 Swipe the bezel or swipe upwards or downwards on the screen open the exercise tracker screen and then tap Work out 3 Tap on the repetitive exercise type you want from the exercise type list The screen where you can set the details of the exercise such as the target will appear When you want to start exercising immediately tap the exercise type When there is no repe...

Page 72: ...ollowing the pose on the screen For some repetitive exercises the exercise will begin right after you get into the proper position by imitating the pose on the screen 8 Counting will begin with vibrations and beeps Take a rest after completing a set Or tap Skip if you want to skip to the next set The exercise will begin after you get into the proper position to start it by following the pose on th...

Page 73: ...c exercise recognition Once you have engaged in an activity for more than ten minutes while wearing the Galaxy Watch Active2 it automatically recognises that you are exercising and records exercise information such as the exercise type duration and calories burned When you stop doing some exercises for more than one minute the GalaxyWatch Active2 automatically recognises that you have stopped exer...

Page 74: ... have its four states Awake REM Light Deep analysed by using your movement and changes in your heart rate A graph will be provided with recommended ranges for each measured sleep state If your heart rate is irregular your GalaxyWatch Active2 cannot recognise your heart rate properly or when you turn off the record REM sleep feature the sleep pattern will be analysed into three states Restless Ligh...

Page 75: ...atch Active2 The GalaxyWatch Active2 will start to measure your sleep 2 Tap Samsung Health on the Apps screen after you wake up 3 Swipe the bezel or swipe upwards or downwards on the screen and open the sleep tracker screen 4 View all information related to your measured sleep ...

Page 76: ...e taking measurements If the measurement is very different from the expected heart rate rest for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rat...

Page 77: ...easured every 10 minutes while resting Check your measured heart rate on the screen To measure your heart rate manually tap Measure to begin measuring your heart rate Swipe the bezel clockwise or swipe the screen to the left on theWatch screen and check the measured heart rate directly from the Heart rate widget To view weekly records with a graph swipe the bezel or swipe upwards or downwards on t...

Page 78: ...heart rate and reduce your stress by following the breathing instructions that GalaxyWatch Active2 provides You can get more accurate stress level results when your stress level data accumulates by measuring your stress levels automatically Your measured stress level is not necessarily related to your emotional state Your stress level may not be measured while you are sleeping working out moving a...

Page 79: ...ess level on the screen To measure your stress level manually tap Measure to begin measuring your stress level To view weekly records with a graph swipe the bezel or swipe upwards or downwards on the screen Alleviating stress You can reduce stress with a deep and slow breathing by following the GalaxyWatch Active2 1 Tap BREATHE on the stress tracker screen 2 Tap Start and start breathing To stop t...

Page 80: ...g Health on the Apps screen 2 Swipe the bezel or swipe upwards or downwards on the screen open the food tracker screen and then tap Add 3 Tap the input field swipe the bezel or swipe upwards or downwards on the screen to set the calories you have consumed and then tap Done To change the meal type tap the meal type on the top of the screen and select an option To view weekly records with a graph sw...

Page 81: ...ou can also check the weight you entered in the Samsung Health app on your connected mobile device Set your goal weight in the Samsung Health app on your mobile device to check information on your GalaxyWatch Active2 This feature is not available when you use the GalaxyWatch Active2 without connecting to a mobile device 1 Tap Samsung Health on the Apps screen 2 Swipe the bezel or swipe upwards or ...

Page 82: ...f water If you accidentally added an incorrect value you can fix it by tapping To view weekly records with a graph swipe the bezel or swipe upwards or downwards on the screen Setting your target consumption 1 Swipe the bezel or swipe upwards or downwards on the water tracker screen and tap Set target 2 Tap the switch to activate it 3 Tap Daily target 4 Tap the input field swipe the bezel or swipe ...

Page 83: ...coffee If you accidentally added an incorrect value you can fix it by tapping To view weekly records with a graph swipe the bezel or swipe upwards or downwards on the screen Setting your caffeine consumption limit 1 Swipe the bezel or swipe upwards or downwards on the caffeine tracker screen and tap Set target 2 Tap the switch to activate it 3 Tap Daily target 4 Tap the input field swipe the bezel...

Page 84: ...app on your mobile device to check information on your GalaxyWatch Active2 This feature is not available when you use the GalaxyWatch Active2 without connecting to a mobile device 1 Tap Samsung Health on the Apps screen 2 Swipe the bezel or swipe upwards or downwards on the screen and open the together screen Tap the screen to view detailed information such as your or your friends challenges statu...

Page 85: ...The purpose for such data collection is limited to providing the service that you have requested including providing additional information to enhance your wellness back up sync data data analysis and statistics or to develop and provide better services But if you sign in to your Samsung account from Samsung Health your data may be saved on the server for data backup purposes Personal information ...

Page 86: ...ile device where the Samsung Health app is installed GPS The GalaxyWatch Active2 has a GPS antenna so that you can check your real time location information without connecting to a mobile device When you are using your GalaxyWatch Active2 without connecting to a mobile device the GPS antenna in your GalaxyWatch Active2 will be used On the Apps screen tap Settings Connections Location and tap the s...

Page 87: ...ice used to play music Adjust the volume Restart the currently playing file or skip to the previous file Tap and hold to move backwards quickly Pause and resume playback Importing music Import music saved in your mobile device to your GalaxyWatch Active2 1 Launch the GalaxyWearable app on your mobile device 2 Tap Home Add content to your watch 3 Tap Add tracks 4 Select a category at the bottom of ...

Page 88: ...evice 1 Launch the music player app GalaxyWatch Active2 2 Tap Music 3 Tap to play the music saved in your mobile device The icon appears 4 Tap To change the music player app used from your GalaxyWatch Active2 tap Music player and select the app among the music player app installed on the mobile device Playing music without connecting to a mobile device Listen to music or radio using the GalaxyWatc...

Page 89: ... a notification 4 Tap the input field swipe the bezel or swipe upwards or downwards on the screen to set the time and tap Next 5 Set other notification options such as selecting the date on which the notification will repeat and tap Done 6 Tap Save The saved reminder is added to the reminders list Viewing the reminder alarm When an alarm appears check the reminder details Or swipe the bezel anticl...

Page 90: ...saved on your mobile device or GalaxyWatch Active2 on your GalaxyWatch Active2 All events scheduled on your GalaxyWatch Active2 will be synced with the connected mobile device automatically to check them and receive alarms from the mobile device 1 Tap Calendar on the Apps screen Alternatively swipe the bezel clockwise or swipe the screen to the left on theWatch screen and select the Calendar widge...

Page 91: ...se Bixby your mobile device must be connected to aWi Fi or mobile network Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby check your Samsung account and then agree to the terms and conditions 1 Tap Bixby on the Apps screen 2 Select the language to use with Bixby and tap 3 Check your registered Samsung account a...

Page 92: ...eather information will appear on the screen with voice feedback How s the weather today Starting a conversation Listening Corresponding function launched If you want to see additional information swipe the bezel or swipe upwards or downwards on the screen Tap the command if you have any follow up questions Bixby will show you additional information that matches the selected command Tips for bette...

Page 93: ...formation swipe the bezel clockwise or swipe the screen to the left tap Add and then add the city from the connected mobile device You cannot add a city when you use the GalaxyWatch Active2 without connecting to a mobile device Alarm Set alarms and manage them Setting alarms 1 Tap Alarm on the Apps screen 2 Tap Add If you have a saved alarm tap Add on the top of the alarms list 3 Tap the input fie...

Page 94: ...ld clocks 1 Tap World clock on the Apps screen 2 Tap Add If you have a saved world clock tap Add on the clocks list 3 Swipe the bezel or swipe to the left or right on the screen and select a time zone on the map You can also tap All cities and tap Search to search for a city or select a city from the list 4 Tap the city name representing the selected time zone Deleting world clocks On the world cl...

Page 95: ... and tap Start Or select a frequently used timer 4 Drag outside the large circle when timer goes off Stopwatch 1 Tap Stopwatch on the Apps screen 2 Tap Start to time an event To record lap times while timing and event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 96: ...ges tap Albums to sync select albums to import to your GalaxyWatch Active2 and then tap Done The selected albums will be automatically synced with your GalaxyWatch Active2 when it has more than 15 of remaining battery power Exporting images to your mobile device 1 Tap Gallery on the Apps screen 2 Tap an image and then tap and hold the image again to export it 3 Swipe the bezel or swipe to the left...

Page 97: ...from an image While viewing an image double tap the image quickly spread your two fingers apart or pinch on an image to zoom in or out When an image is magnified you can view the rest of the image by scrolling around the screen Deleting images 1 Tap Gallery on the Apps screen 2 Tap an image and then tap and hold the image again to delete it 3 Swipe the bezel or swipe to the left or right on the sc...

Page 98: ...on of your mobile device Tap Locate phone The GalaxyWatch Active2 will display your mobile device s location Find MyWatch If you misplace your GalaxyWatch Active2 the GalaxyWearable app on your mobile device can help you find it This feature is not available when you use the GalaxyWatch Active2 without connecting to a mobile device 1 Launch the GalaxyWearable app on your mobile device and tap Home...

Page 99: ...essages In an emergency situation you can send an SOS message to the previously registered emergency contact by quickly pressing the GalaxyWatch Active2 s Home key three times You can also set the GalaxyWatch Active2 to automatically call your emergency contacts Setting up SOS messages 1 Launch the GalaxyWearable app on your mobile device and tap Home Send SOS requests and tap the switch to activa...

Page 100: ...able app on your mobile device tap Home Send SOS requests and then tap the Count down before sending switch to activate it Sending SOS messages In an emergency situation quickly press the GalaxyWatch Active2 s Home key three times If the Make SOS calls to feature is activated the GalaxyWatch Active2 will automatically call the selected emergency contact If you send an SOS message the icon will dis...

Page 101: ...ly to emails depending on the mobile device that you connect to the GalaxyWatch Active2 Galaxy Store Download specialised apps and watch faces on your GalaxyWatch Active2 not through the connected mobile device On the Apps screen tap Galaxy Store Swipe the bezel or swipe upwards or downwards on the screen to scroll through the list and select an app to download or watch face or tap to search for a...

Page 102: ...Watch Active2 to display a watch when the screen is turned off The Watch always on feature only works while you are wearing the GalaxyWatch Active2 Watch face order Select how to arrange the watch faces Hourly chime Set the GalaxyWatch Active2 to notify you every hour with a sound and vibration Notification indicator Set the GalaxyWatch Active2 to display an orange dot on the Watch screen to alert...

Page 103: ... notifications Volume Adjust the volume level of the GalaxyWatch Active2 When theVoice Assistant feature is activated you can also adjust the accessibility volume Vibration intensity Adjust the intensity of the vibration notification Long vibration Set the GalaxyWatch Active2 to vibrate longer for incoming calls and notifications Ringtone Change the ringtone Ringtone vibration Select a vibration p...

Page 104: ...Select the length of time to display a recently used app when the screen is back on after it turned off Background style Change the wallpaper Font Change the font style and size Advanced Activate the GalaxyWatch Active2 s advanced features and change the control settings On the Settings screen tap Advanced Double press Home key Select an app or feature to launch when you press the Galaxy Watch Act...

Page 105: ... on when receiving incoming calls Also all notifications will be muted including alarms and the screen will not turn on when notifications are received or when there is an alarm Also the wake up gesture feature and watch always on feature will be deactivated automatically Goodnight mode Activate goodnight mode for sleeping Incoming calls will be muted and the screen will not turn on when receiving...

Page 106: ...pecially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature On the Settings screen tap Connections Bluetooth Bluetoo...

Page 107: ...ways on Set the GalaxyWatch Active2 to connect to the mobile network When this option enabled you can receive incoming calls and messages to the Galaxy Watch Active2 and mobile devices phone numbers When you enable the Always on option the GalaxyWatch Active2 s battery consumption may increase Always off Set the GalaxyWatch Active2 not to connect to the mobile network When this option is enabled y...

Page 108: ...Wi Fi network When you select the Always on option the battery will drain more quickly than normal Auto will not be displayed and you cannot connect to aWi Fi network automatically when you use the GalaxyWatch Active2 without connecting to a mobile device 3 Tap Wi Fi networks and select a network from theWi Fi networks list Networks that require a password appear with a lock icon 4 Tap Connect Onc...

Page 109: ...eature Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections NFC and tap the switch to activate it 2 Touch the NFC antenna area of the GalaxyWatch Active2 to the NFC card reader To set the default app open the Settings screen an...

Page 110: ...owed to use the device always use it in flight mode Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Connections Data usage Data usage will not be displayed on the Bluetooth model Mobile data Set the GalaxyWatch Active2 to use data connections on any mobile network Data limit Set a limit for mobile data usage Data usage cycle ...

Page 111: ...rst Set the recently used apps to appear first Custom Arrange the apps to your preference Auto open apps Set an app to launch automatically by bringing it into focus without tapping the app On the Settings screen tap Apps Auto open apps and tap the switch to activate it Permissions For some apps to operate properly they may need permission to access or use information on your GalaxyWatch Active2 V...

Page 112: ...locked numbers and messages View the blocked numbers and messages from the blocked number Security Lock Change the settings for securing the GalaxyWatch Active2 When you use this feature the GalaxyWatch Active2 may be locked automatically when it does not move for a period of time On the Settings screen tap Security Lock Type Select the GalaxyWatch Active2 lock method Use for Select when to use th...

Page 113: ...ata on your GalaxyWatch Active2 Backup and restore will be displayed when using your GalaxyWatch Active2 without connecting it to a mobile device If you use the GalaxyWatch Active2 while connected to a mobile device back up and restore the data on your mobile device with the same Samsung account as your mobile device For more information refer to Managing the data in the GalaxyWatch Active2 Custom...

Page 114: ...gs for Direct access and notification features General Input Change the text input settings On the Settings screen tap General Input Default keyboard Check the default keyboard for entering the characters Keyboard settings Configure the Samsung keyboard s settings Text to speech Change the settings for text to speech features such as languages speed and more On the Settings screen tap General Text...

Page 115: ...ect the time zone manually Use 24 hour format Display time in 24 hour format Language Select a language to use on your GalaxyWatch Active2 On the Settings screen tap General Language Language will be displayed only when you use the GalaxyWatch Active2 without connecting to a mobile device Reset Delete all data on your GalaxyWatch Active2 On the Settings screen tap General Reset Update watch softwa...

Page 116: ...n Press the Home key to view the watch Press and hold the Home key for three seconds to deactivateWatch only mode Optimise battery Close apps running in the background and change settings that have a large effect on battery consumption to extend the battery usage time On the Settings screen tap Battery Optimise battery About watch View the GalaxyWatch Active2 s additional information On the Settin...

Page 117: ...e Connect to a mobile device while you are using the GalaxyWatch Active2 by itself You can select whether to restore the GalaxyWatch Active2 s data that is saved on the mobile device On the Settings screen tap Connect to phone Connect your GalaxyWatch Active2 to a mobile device and sync your health information setting values and contacts information saved in the GalaxyWatch Active2 Connect your Ga...

Page 118: ...GalaxyWatch Active2 s various settings such as your notification settings Launch the GalaxyWearable app on your mobile device Some features may not be available depending on the type of connected mobile device Access additional options Recommended watch faces and apps Change or customise the watch face Home Watch faces Discover GalaxyWatch Active2 s status Customise your GalaxyWatch Active2 settin...

Page 119: ... Manage the devices connected to your mobile device To disconnect a device from your mobile device select a device and tap Remove Manage devices will be displayed only when more than two devices are paired to your mobile device App notifications Change the various GalaxyWearable app notification settings on the mobile device Contact us Samsung Members offers support services to customers such as d...

Page 120: ...service provider Notifications Change settings for the notification feature Stay up to date with a variety of events such as new messages received on the mobile device Launch the GalaxyWearable app on your mobile device tap Home Notifications tap the switch to activate it and then activate items Apps to get notifications from Select apps on the mobile device to send notifications to the GalaxyWatc...

Page 121: ...the GalaxyWatch Active2 will be automatically arranged in the order of recently used apps Launching app automatically Set an app to launch automatically on your GalaxyWatch Active2 by bringing it into focus without tapping the app Tap the Auto open apps switch to activate it Uninstalling apps Tap Manage apps tap select the app you want to remove from the GalaxyWatch Active2 and then tap Uninstall ...

Page 122: ...emoving widgets Tap on the widget to remove it or tap on the widget to add it and tap SAVE The widget will be added or removed from the GalaxyWatch Active2 Reordering widgets Tap next to a widget drag it to desired position and then tap SAVE The widget s order will be changed on the GalaxyWatch Active2 Sound and vibration Change the GalaxyWatch Active2 s sound and vibration settings Launch the Gal...

Page 123: ...ttern for notifications Touch sounds Set the GalaxyWatch Active2 to make a sound when apps or options are selected on the touchscreen Display Change the GalaxyWatch Active2 s display settings and the Apps screen Launch the GalaxyWearable app on your mobile device and tap Home Display Brightness Adjust the brightness for the display Auto low brightness Set the GalaxyWatch Active2 to automatically a...

Page 124: ...ode Incoming calls will be muted and the screen will not turn on when receiving incoming calls Also all notifications will be muted except for alarms and the screen will not turn on when notifications are received Theatre mode Activate theatre mode for watching movies Incoming calls will be muted and the screen will not turn on when receiving incoming calls Also all notifications will be muted inc...

Page 125: ...ylists to sync is available only when the Samsung Music app is installed on your mobile device and it is activated when you turn on the Auto sync feature Images Send images Select images and manually send them from the mobile device to the GalaxyWatch Active2 Auto sync Set the device to sync images with the GalaxyWatch Active2 when it has more than 15 of remaining battery power Image limit Select ...

Page 126: ...device to the GalaxyWatch Active2 via Bluetooth The lock will be deactivated automatically Reset watch Remotely delete all personal information stored in the GalaxyWatch Active2 After the GalaxyWatch Active2 is reset you cannot restore the information or use the Find MyWatch feature Reactivation lock Set the GalaxyWatch Active2 to require your Samsung account information after the device has been ...

Page 127: ...ivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Customise the settings to improve accessibility for users with hearing impairment Advanced settings Configure settings for Direct access and notification fea...

Page 128: ...otely connect with the mobile network or aWi Fi network when a Bluetooth connection between devices is not available To use this feature sign in to your Samsung account Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Managing the data in the GalaxyWatch Active2 Kee...

Page 129: ...ng data 1 Launch the GalaxyWearable app on your mobile device and tap Home Account and backup 2 Tap Back up and restore Restore data 3 Tap to select a device to restore the data 4 Tick items you want to restore and tap Restore Backed up data will be restored to your GalaxyWatch Active2 Backing up data automatically 1 Launch the GalaxyWearable app on your mobile device and tap Home Account and back...

Page 130: ...so change the update settings Launch the GalaxyWearable app on your mobile device and tap Home Watch software update Download and install Check for and install updates manually Auto download overWi Fi Set the GalaxyWatch Active2 to download updates automatically when connected to aWi Fi network Tips and user manual View basic operations or tips for using the GalaxyWatch Active2 and its user manual...

Page 131: ...ult apps occupy part of the memory The available capacity may change when you update the device RAM Check the status of the used and available RAM To speed up your GalaxyWatch Active2 by reducing the amount of RAM you are using tick apps from the apps list and tap Clean now Device View various GalaxyWatch Active2 s information such as theWi Fi MAC address Bluetooth address and serial number Legal ...

Page 132: ...colour combination abstracted from the photo you took You can match your GalaxyWatch Active2 s watch face with any fashion you want This feature is only available on Samsung or Android devices 1 Launch the GalaxyWearable app on your mobile device and tap Watch faces 2 Tap My watch faces and select My style 3 Tap Customise Camera To select a photo saved on your mobile device tap Gallery 4 Tap to ta...

Page 133: ...ou can download recommended watch faces and apps from the Galaxy Store app Launch the GalaxyWearable app on your mobile device and tap Discover Download the watch faces and apps you want Tap View more to view more watch faces and apps ...

Page 134: ...tress level and sleep pattern You can also manage your personal health based on the profile data you entered You can use various other exercises and health managing features when you use the GalaxyWatch Active2 while connected to a mobile device Achieving your daily activity target Check your daily activity goal based on your target such as the calories burned exercise time or activity time and al...

Page 135: ...states Awake REM Light Deep analysed by using your movement and changes in your heart rate A graph will be provided with recommended values for each measured sleep state based on results for people in your same age group Experiencing enhanced exercises Using the various exercise features The GalaxyWatch Active2 supports about 40 indoor and outdoor exercises and activities Exercise efficiently with...

Page 136: ...nformation that has been set within 10 hours of the current time Managing my daily life The GalaxyWatch Active2 helps you enjoy your life comfortably The customisation service of the GalaxyWatch Active2 identifies your lifestyle and taste and provides appropriate features according to your location or situation Start and end your day with the GalaxyWatch Active2 The GalaxyWatch Active2 will provid...

Page 137: ...his feature is available only when you deactivate the Get briefings automatically features first Launching recommended apps by location and time Launch your favourite apps conveniently with widgets The GalaxyWatch Active2 analyses your usage patterns by time and place to automatically add your favourite apps that you have used at specific times or places to the App shortcuts widget For example whe...

Page 138: ...ace according to the notifications This feature is available after connecting the GalaxyWatch Active2 to a mobile device that supports the customisation service platform 2 2 or later After making an agreement to use the customisation service launch the Settings app on your mobile device tap Accounts and backup Accounts Samsung account Privacy Customization Service and then tap the Customisation Se...

Page 139: ...tely discharged your GalaxyWatch Active2 will not turn on Fully charge the battery before turning on the GalaxyWatch Active2 The touchscreen responds slowly or improperly If you attach a screen protector or optional accessories to the touchscreen the touchscreen may not function properly If you are wearing gloves if your hands are not clean while touching the touchscreen or if you tap the screen w...

Page 140: ...rm a factory data reset On the Apps screen tap Settings General Reset Alternatively launch the Galaxy Wearable app on your mobile device and tap Home General Reset Reset Before performing the factory data reset remember to make backup copies of all important data stored in the GalaxyWatch Active2 Another Bluetooth device cannot locate your GalaxyWatch Active2 Ensure that the Bluetooth wireless fea...

Page 141: ...hat your GalaxyWatch Active2 is connected to a mobile device via Bluetooth If your GalaxyWatch Active2 is connected to your mobile device remotely you cannot receive incoming calls Ensure that your mobile device and GalaxyWatch Active2 have accessed the right cellular network Ensure that you have not set call barring for the phone number you are dialling on the mobile device Ensure that you have n...

Page 142: ...ive2 to the wireless charger properly Visit a Samsung Service Centre and have the battery replaced The battery depletes faster than when first purchased When you expose the GalaxyWatch Active2 or the battery to very cold or very hot temperatures the useful charge may be reduced Battery consumption increases when you use some apps The battery is consumable and the useful charge will get shorter ove...

Page 143: ...n of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the GalaxyWatch Active2 s storage Delete unnecessary data such as cache using the GalaxyWearable app or manually delete unused apps or files to free up storage space Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instruc...

Page 144: ...nical including photocopying recording or storing in any information storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the pr...

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Samsung SM-R820-44MM, User Manual

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