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SiPTel C01 IP Phone User Manual

SiPTel C01

IP Phone

5.2E version

User Manual 3.1.00

Summary of Contents for SiPTel C01

Page 1: ...SiPTel C01 IP Phone User Manual SiPTel C01 IP Phone 5 2E version User Manual 3 1 00 ...

Page 2: ...product There are no user serviceable parts Opening or removing cove rs may expose you to hazardous voltages Incorrect reassembly can cause electric shock when this product is subsequently used Never push objects of any kind into the equipment through housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of a...

Page 3: ...uirements 2 2 Component Check List 2 3 User Requirements 3 INSTALLATION INSTRUCTIONS 3 1 Connecting Cables 3 2 Booting Up process 3 3 Keying Instructions 4 GETTING STARTED WITH MENU 4 1 Call Log 4 1 1 Received Calls 4 1 2 Dialed Calls Missed Calls Tx Rx Calls 4 1 3 Delete All 4 2 Phone Book 4 2 1 Find Number 4 2 2 Add 4 2 3 Memory Dial 4 2 4 Delete All 4 3 Ring Volume 4 3 1 Ring Selection 4 3 2 Ri...

Page 4: ...2 Version 4 6 BALANCE 4 7 Reboot 5 USING SIPTEL IP PHONE 5 1 Connecting IP Phone to Internet 5 1 1 Using in Dialup Mode 5 1 2 Using with Broadband Cable 5 2 Making a VoIP Call 5 2 1 In On Hook mode Pre dial 5 2 2 In Off Hook mode 5 3 Making a PSTN Call 5 4 Making a call in Phone Book mode 5 5 Making a call from Call Log mode 5 6 Memory Dial 5 7 Web Access ...

Page 5: ...ost Internet devices for communication over the Internet 1 2 Features Easy to use simple to activate VAD Voice Activity Detection Volume control separate for both PSTN and VoIP calls Three Speed Dialing keys 100 numbers storage Phone book Last number redial for both PSTN and VoIP 4 line Graphic LCD display Call Mute Silence Suppression Echo Cancellation Excellent voice quality DSP technology Netwo...

Page 6: ...st Surge and Over voltage on the Telephone Line Configuration Management Telnet RS 232 Http LCD display Protocol Codec Specifications Protocol ITU H 323 v4 H 225 H 245 Codec ITU G 711 G 729 A G 723 1 Power 5VDC 2A Dimensions 14cm W 4 3cm H 17 5cm D Weight 0 73kg Operating Temperature 32 o F to 131 o F 0 o C to 55 o C Operating Humidity 10 to 85 no condensing Storage Temperature 32 o F to 149 o F 0...

Page 7: ... LCD Ÿ Used to change between preferences when entering characters English capital and lowercase numerical special characters M1 M3 Ÿ Memory dial DEL Ÿ Used to delete the characters in Pre dial and Phone Book mode Ÿ Used to move up the cursor to select menu Ÿ Used to move down the cursor to select menu Call Log Ÿ Used to move the cursor to the right in Phone Book mode Ÿ Used to initiate the Call L...

Page 8: ...ode REDIAL Ÿ Used to redial the number last dialed Speaker Ÿ Used to carry on the call without picking up the handset Press again to turn off the speaker phone 1 4 2 LCD Display The LCD screen shows the current status of the SiPTel IP Phone menu options on the LCD screen Telephone number dialed or received etc 4x15 First Line Status display displays the present state of the IP Phone Second Line Na...

Page 9: ...ernet cable Modem Ÿ Displayed when the SiPTel IP Phone is connected to Internet thru the Modem Summer Time Ÿ Displayed when the summer time is applied Entry mode Ÿ Displays the input mode Symbols English Lower Case English Capital Numeric Navigation key Ÿ Displayed only when the navigation key is available for menu selection 1 4 3 LED Display PSTN Ÿ Glows when using PSTN mode ISP Ÿ Glows when usin...

Page 10: ... draperies that may block the ventilation holes Installation Do not install the unit in an extremely hot or humid place or in a place subject to excessive dust or mechanical vibration The unit is not designed to be waterproof Exposure to rain or water may damage the unit Cleaning Clean the unit with a slightly damp soft cloth Use a mild household detergent Never use strong solvents such s thinner ...

Page 11: ... INSTALLATION INSTRUCTIONS 3 1 Connecting Cables STEP 1 Connect the Ethernet line that came from the Internet leased line cable modem or ADSL modem to the Ethernet port of the SiPTel IP Phone STEP 2 Option Connect the PSTN line to the PSTN port of the SiPTel IP Phone STEP 3 Connect the power port to the power source with a power adaptor 3 2 Booting Up process STEP 1 If the cable connection is comp...

Page 12: ...Special characters in order When you enter name into the input line please use the navigation key on the key pad to move to the left or right in the input line Use Delete key to delete the characters or numeric and the cursor will move to the left erasing the character When you enter the phone number in the input line press Menu key until you can see the icon on the top right When you enter the sp...

Page 13: ...K button or press the menu number to select the menu Or Press Cancel key to move to the upper menu STEP 3 Select 1 Rcvd Calls Press OK button or select 1 key STEP 4 Select the desired phone number in the received call lists and press OK button to view the details of the selected number Or Press Cancel key to move to the previous screen STEP 5 User the left and right arrow key to get more informati...

Page 14: ... to delete that entry from the list The deleted call list can t be recovered Please make sure whether it is ok to delete the call list before you delete call list Please be sure doing so Press Cancel button to move to the previous screen 4 1 2 Dialed Missed Tx Rx Calls The options for Dialed Calls Missed Calls and Tx Rx both dialed and received calls which follows 1 RCVD Calls option will all be s...

Page 15: ...t arrow key to select Yes No Press Cancel button to move to the previous screen 4 2 Phone Book Phone Book is used to save and find the contacts in the memory of the phone User can also use the menu to make a call after finding the destination phone number in the phone book The phone book menu supports several character input mode as explained under 3 3 Keying Instructions 4 2 1 Find Number User ca...

Page 16: ...enu number to select the menu and press OK button Press Cancel key to move to the upper menu STEP 3 Enter the desired Index number and press OK button Press Cancel key to move to the upper menu STEP 4 The telephone number and name corresponding to the Index number will be displayed Press Cancel key to move to the upper menu STEP 5 If you want to make a call to the phone number just pick up the han...

Page 17: ...ect the menu and press OK button Press Cancel key to move to the upper menu STEP 3 Enter complete or initial part of the name to find and press OK button Press Cancel key to move to the upper menu STEP 4 The telephone number and name corresponding to the Index number will be displayed Press Cancel key to move to the upper menu STEP 5 If you want to make a call to the phone number just pick up the ...

Page 18: ... key to move to the next item Use the Menu key to toggle the input mode Press Cancel key to return to the upper menu STEP 3 If you entered the name Tel number and address properly you can see the following display If you have omitted to enter the name or phone number you can see the messages such as No number to save or No name to save etc Please wait till this display disappears 4 2 3 Memory Dial...

Page 19: ...e navigations key and press OK or press the menu number to select the menu Press Cancel key to return to the upper menu STEP 4 Enter the phone number that you want to use under that single touch KEY Press Cancel keys to return to the On Hook display STEP 5 Anytime lifting handset and pressing M1 or M2 or M3 under which you save the above phone number will cause Phone to dial that number 4 2 4 Dele...

Page 20: ... Confirm the deletion once again by selecting YES if you are sure Select YES or NO using navigation keys and press OK Pressing Cancel key here is like selecting NO and return to the upper menu 4 3 Ring Volume This menu is used to select the ringing tone Currently three kinds of bell rings are available STEP 1 Press Menu key on the keypad of the SiPTel IP Phone STEP 2 Select 3 Ring Volume menu in t...

Page 21: ...d one to select the ringing tone Press Cancel key to return to the upper menu STEP 3 If you selected the ringing tone you can see the following display on LCD Here you will hear ringing tone repeatedly till you select YES or NO Use navigation key to select YES or NO Press Cancel key to move to the upper menu without changing the ringing tone 4 3 2 Ringing tone Volume STEP 1 Press Volume menu under...

Page 22: ...e characters or numbers into the input line Please study the following instruction on key input prior to setup Entering MENU with authentication password STEP 1 Press Menu key STEP 2 Select 4 Setup Press 4 or select 4 Setup option using navigation keys and press OK STEP 3 Enter 0000 as password for user authentication which is default and press OK button Press CANCEL button to quit from getting in...

Page 23: ...n to save the new password Pressing Cancel key anytime before confirming password during the above steps to return to the upper menu without change 4 4 2 Network Setup 4 4 2 1 Mode Select This menu allows user to select the proper network manually for SiPTel IP Phone setup STEP 1 Select 2 Network from SETUP menu Press 2 or select 2 Network using navigation keys and press OK key STEP 2 Select 2 Mod...

Page 24: ...to get a dot between octets Enter the IP Address given by the ISP and press OK key Ex To enter 61 54 235 53 you would key in 61 54 235 53 STEP 3 Enter the Subnet Mask Enter the Subnet Mask given by the ISP and press OK key Ex To enter 255 255 255 0 you would key in 255 255 255 0 STEP 4 Enter the Gateway IP address Enter the Gateway IP Address given by the ISP and press OK key Ex To enter 61 54 235...

Page 25: ...w key in navigation keys to select YES and press OK STEP 7 Reboot the SiPTel IP Phone to use new IP that is configured Select YES using navigation keys and wait till the rebooting process is completed 4 4 2 1 2 DHCP User If you are a cable modem user or using a DHCP network please select this menu and setup the required settings STEP 1 Select 2 DHCP from NETWORK mode menu under SETUP menu Press 2 ...

Page 26: ... 2 1 3 PPPoE ADSL User If you are a PPPoE ADSL user please go through the following setup with the required user id and password in hand to configure on SiPTel IP Phone STEP 1 Select 3 PPPoE to setup PPPoE ADSL related parameters from NETWORK MODE under SETUP menu Press 3 or select 3 PPPoE using navigation keys and press OK key STEP 2 Enter the username ID given by your ISP as ADSL ID Enter the Us...

Page 27: ...ES and let the device reboot with the new settings to use PPPoE It may take rather long time for the phone to get the connected to the ADSL service provider In this case SiPTel IP Phone will constantly make attempts to get connected wait for a while 4 4 3 Call Setup Call Setup allow the user to change the priority of gatekeeper selection STEP 1 Select 3 Call Setup from SETUP menu Press 3 or select...

Page 28: ...4 Select YES to apply the new setting and press OK button Use navigation key to select the option YES and wait for a while STEP 5 Select YES to reboot the system and press OK button Use navigation key to select the YES and let the device reboot The Phone will not try to register to the new gatekeeper that you have just selected 4 4 4 Modem This menu is to set the modem related settings User can en...

Page 29: ... tel no user ID and user password STEP 1 Select 1 Profile1 You can select any three of profile options available as first 3 menu options Use the navigation key or menu number to select the menu and press OK button STEP 2 Select 1 Name Profile1 to enter the name of the ISP Press 1 or use the up and down arrow keys to select the Name option and press OK STEP 3 Enter the name to be used to discrimina...

Page 30: ...ect 3 ID uid1 to enter the username of the ISP Press 3 or use the up and down arrow keys to select the ID option and press OK STEP 7 Enter the username for the ISP of this profile Use Menu key to toggle the character input mode Press OK key after editing the username STEP 8 Select 4 PWD pwd1 to enter the password of the ISP Press 4 or use the up and down arrow keys to select the PWD option and pre...

Page 31: ... ISP button STEP 1 Select 4 ACT Prof 1 using navigation buttons Press OK button or select 5 key to select the menu STEP 2 Select the desired profile For example let s select 2 Profile Press the menu number or use the navigation key to select the Profile number and press OK key 4 4 4 3 Modem Options 4 4 4 3 1 Country Code STEP 1 Select 1 Country Code Press 1 or select 1 Country Code using navigatio...

Page 32: ...STEP 2 Select 1 Tone Or 2 Pulse Press 1 or 2 or select 1 Tone or 2 Pulse using navigation keys and press OK key 4 4 4 3 3 Time Out This menu is to set the time delay that make the dial up modem disconnected automatically after the time pre set in case the user is not using the dial up The unit here is one minute STEP 1 Select 3 Timeout Press 3 or select 3 Timeout 60 using navigation keys and press...

Page 33: ... Press 4 or select 4 Speaker Off using navigation keys and press OK key STEP 2 Select whether you will hear the modem sound or not Press 1 or 2 or select 1 On or 2 Off using navigation keys and press OK key 4 4 5 Time Time options specifically helps the IP Phone in properly displaying your timings of calls etc basing on your local time instead of an universal time SiPTel IP Phone automatically rea...

Page 34: ...e menu Press Cancel button to move to the upper menu STEP 2 User Navigational keys to select the Time Zone for your country or area Press Cancel button to move to the upper menu 4 4 5 2 Summer Time Day light settings Some areas on GLOBE requires DAY light settings for correct time in some seasons STEP 1 Select 2 Summ Time Di Use navigation key or press the menu number to select the menu Press Canc...

Page 35: ... key and press OK or press the menu number to select the menu Press Cancel button to move to the upper menu STEP 2 Select 2 Dial Type from PSTN menu Use navigation key and press OK or press the menu number to select the menu Press Cancel button to move to the upper menu STEP 3 Select either TONE PULSE depending on what is supported by your Telephone Service Provider PULSE also allows TONE enabled ...

Page 36: ...he upper menu STEP 2 Select 2 VoIP to be on VoIP using cable and when not connected to ISP or not registered to VoIP Service PSTN can be available You can also shift between modes by press PSTN button as well when using CABLE Internet for VoIP Use navigation key or press the menu number to select the menu Press Cancel button to move to the upper menu 4 4 7 HTTP PROXY HTTP Proxy is included in the ...

Page 37: ...r entering the Proxy IP or its DNS name Press Cancel button to move to the upper menu 4 4 7 2 Proxy Port STEP 1 Select 2 Port to enter Port that is used for proxying your traffic Use navigation key and press OK or press the menu number to select the menu Press Cancel button to move to the upper menu STEP 2 Enter the proxy port number and press OK Press Cancel button to move to the upper menu HTTP ...

Page 38: ...ress Menu key STEP 2 Select 5 Information and press OK button Use navigation key or press the menu number to select the menu Press Cancel button to move to the upper menu STEP 3 Select 1 Network and press OK button Press Cancel button to move to the upper menu STEP 4 You can see the network mode information The following display shows that the current network mode is DHCP The network mode can be S...

Page 39: ...ey to see the next information Press Cancel key to return to the upper menu STEP 8 You can see the DNS address information in the fifth information display Use navigation key to see the next information Press Cancel key to return to the upper menu 4 5 2 Version Version information is important especially when upgrading the firmware to the latest version If you have any problem in the SiPTel IP Pho...

Page 40: ...App means the firmware version Press Cancel keys to go back in the menu structure 4 6 BALANCE This option is provided so as to check you balance online using phone And so this option works only when phone is connected to Internet STEP 1 Select 6 BALANCE from the MAIN menu selection Use navigation key or press the menu number to select the menu Press Cancel key to return to the initial display SW V...

Page 41: ...er USD Press Cancel to go back to main menu 4 7 Reboot This menu is used to reboot the system STEP 1 Select 7 Reboot in the MAIN menu selection Use navigation key or press the menu number to select the menu Press Cancel key to return to the initial display STEP 2 If you want to reboot SiPTel IP Phone select YES and press OK Use navigation key to select YES or NO Press Cancel key to return to the i...

Page 42: ... trying to call your local ISP telephone number ATDT specified the dialtype as TONE and ATDP specifies the dialtype as PULSE STEP 3 If you can see PPP Start message on the LCD it means that the connection to the dial up ISP is succeeded If you can t see the left display please try again STEP 4 If you can see the following display it means that the connection is successful and SiPTel IP Phone has o...

Page 43: ... check your balance and your H 323 ID account configuration as well 5 2 Making a VoIP Call User can make or receive a call in either VoIP mode or PSTN mode There are some differences between VoIP mode and PSTN mode Please read carefully the following description not to make have confusion in making or receiving a call Note Use pound key to make a call immediately after dialing the destination phon...

Page 44: ...nected to the destination party start your conversation 5 2 3 In Off Hook mode STEP 1 Pick up the handset and try to hear the dial tone In this mode you cannot correct your dialed digits If you go wrong somewhere with digits hang the phone and try dialing again STEP 2 Dial the destination telephone number You can press key to make the phone call immediately after dialing the destination number oth...

Page 45: ...ake a PSTN call by pressing PSTN button on the key pad of the SiPTel IP Phone In case the broadband is unavailable or your account is not registered our ITSP service it s impossible to use VoIP mode In this case the SiPTel IP Phone will be changed to the PSTN mode automatically when you go off hook STEP 1 Press the PSTN key on the key pad of the SiPTel IP Phone When you are using PSTN mode you can...

Page 46: ...mory Dial STEP 1 Pickup the hand set STEP 2 Press the memory dial key M1 M3 on the key pad of the SiPTel IP Phone The one button touch call will be made immediately 5 7 Web Access After connecting your IP Phone on cable network or dialup you can view the IP Address from INFORMATION NETWORK menu on LCD Try the following on a browser using that IP from a PC http ip_address_of_phone 8763 Username and...

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